Associated Mobile Banking
®
Compatible Device List
Minimum Requirements
Device Operating Systems
Android™ version 4.0 and above
BlackBerry® version 4.3 and above*
Apple® iOS version 7 and above
Windows Phone® version 7.5 and aboveChannels by Operating System
Operating System
Mobile Web
Mobile App
Touch-screen
Browser
Base Browser
(non-touch)
iPhone
Android
iPad
Android 2.3 and above
Yes
No
No
Yes
No
iOS 7 and above
Yes
No
Yes
No
Yes
iOS 7 and below
Yes
No
No
No
No
BlackBerry OS 6 and above
Yes
No
No
No
No
BlackBerry OS 5 and below
No
Yes
No
No
No
Windows Phone
Yes
No
No
No
No
All other devices
No
Yes
No
No
No
* Note: the BlackBerry app was discontinued in August 2013; users may use our Mobile Web and Text Banking services.
Feature Requirements
Feature
Requirement
Associated SnapDeposit™
(deposit checks) Android, iPhone or iPad application on a compatible device with an auto-focusing camera of at least 2 mega-pixels in resolution. Popmoney® Person-to-
Person Payments Android, iPhone or iPad application on a compatible device; or Mobile Web via a touch-screen browser on a compatible device. Call Customer Care Compatible device with ability for integrated carrier-switched voice calls.
Screen Size
The Android and iPhone® applications are designed for use on mobile phones (devices with screen sizes of5.5" or smaller). These applications are not compatible on tablet devices.
The iPad® application is compatible with the Apple iPad. Other tablets (such as Android tablets) are notcompatible .
Device Browsers
Only the default browsers installed on devices are supported. User-installed browsers are not compatible.Networks in the U.S.
All carriers where you have a data plan and with devices capable of data encryption using Secured Sockets Layer (SSL) technology supported with digital certificates.
Text Banking: your mobile plan and carrier must support text message (SMS) communication with Associated Bank’s “short code” of 222246 (ABC2GO). Text “HELP” to 222246 for help. Text “STOP” to222246 to cancel. Message and data rates may apply. Check your carrier plan for details.
Device List
The following devices have been specifically tested to verify optimization and functionality. Devices not listed may function, but have not been fully tested.
iOS
iPhone 6s
iPhone 5C
iPod Touch
iPhone 6s Plus
iPhone 5S
iPod Touch 3
iPhone 6
iPad
iPod Touch 4
iPhone 5
iPad Pro
iPod Touch 5Android
Google Nexus 4
HTC EVO 4G LTE
HTC One
Google Nexus 7 (tablet)
HTC EVO Design 4G®
HTC One S
HTC Amaze 4G
HTC EVO Shift 4G™
HTC One X
HTC Aria
HTC EVO 3D
HTC Rhyme
HTC Desire HD
HTC Glacier
HTC Sensation® 4G
HTC Desire Z
HTC Hero
HTC ThunderBolt
HTC Dream
HTC Incredible
HTC ThunderBolt 2
HTC Droid DNA
HTC Inspire
HTC Vivid
HTC Droid Incredible 4G
HTC Legend
HTC Wildfire
HTC Droid Incredible 2 4G
HTC Nexus One
HTC Wildfire S
HTC Eris
HTC Magic
Huawei® Ascend Y®
HTC EVO
HTC MyTouch 4G
Huawei® Fusion
Huawei® M860
Huawei® Nexus 6P
LG Neon
LG Ally
LG Invision
LG Optimus
LG Cookie
LG KS660
LG Optimus Elite
LG CU500
LG LX400
LG Optimus G
LG CU575
LG LX550
LG Optimus G Pro
LG Enlighten
LG MM535
LG Optimus L7
LG G2
LG Motion 4G
LG Optimus L7 II
LG G3
LG Muziq
LG Optimus L90
LG G2x
LG MyTouch Q
LG Optimus M
LG Optimus One
LG Rumor 2
LG Spectrum
LG Optimus U
LG Secret
LG Volt
LG Optimus Zip
LG Shine
LG Vu Plus
Motorola Atrix®
Motorola Droid Mini
LG Xenon
Motorola Atrix® 2
Motorola Droid PRO
Motorola Moto G
Motorola Atrix HD
Motorola Droid RAZR
Motorola Moto X
Motorola Backflip
Motorola Droid Turbo
Motorola Nexus6
Motorola C290
Motorola Droid Ultra
Motorola Photon® 4G
Motorola Cliq
Motorola Droid X
Motorola Q9c
Motorola Droid
Motorola Droid X2
Motorola RAZR
Motorola Droid 2
Motorola Electrify®
Motorola RAZR2
Motorola Droid 3
Motorola FlipOut
Motorola RAZRxxR
Motorola Droid 4
Motorola i1
Motorola ROKR
Motorola Droid Bionic®
Motorola KRZR
Motorola W385
Nokia 8800 Arte
Nokia Supernova
Nokia 7230
Pantech Burst
Pantech C630
Samsung Rant
Samsung Access
Samsung Galaxy S II
Samsung Rugby
Samsung® Acclaim®
Samsung Galaxy S IISkyrocket
Samsung Seek
Samsung Behold II
Samsung Galaxy S III
Samsung SGH-A657
Samsung Captivate®
Samsung Galaxy S 4
Samsung SGH-A717
Samsung Captivate Glide®
Samsung Galaxy S 4 Mini
Samsung SGH-A727
Samsung Continuum®
Samsung Galaxy S 5
Samsung SGH-A747
Samsung Droid Charge
Samsung Galaxy S 5 Active
Samsung SGH-A777
Samsung Epic™ 4G
Samsung Galaxy S 6
Samsung Eternity
Samsung Galaxy S 6 Plus
Samsung Soul
Samsung Fascinate
Samsung Galaxy S6 Edge Plus
Samsung SPH-A800
Samsung Galaxy Avant
Samsung Galaxy S Aviator
Samsung SPH-A940
Samsung Galaxy Exhibit
Samsung Galaxy S Vibrant
Samsung SPH-M500
Samsung Galaxy Exhilarate
Samsung Galaxy Teos
Samsung SPH-M510
Samsung Galaxy Nexus
Samsung Galaxy Victory
Samsung Stratosphere
Samsung Galaxy Note
Samsung Gravity SMART
Samsung Sunburst
Samsung Galaxy Note 4
Samsung Impression
Samsung Sync
Samsung Galaxy Note 5
Samsung Infuse® 4G
Samsung Tocco Lite
Samsung Galaxy Prevail
Samsung Intercept
Samsung Transform
Samsung Galaxy Proclaim
Samsung Nexus S
Sony Xperia PLAY
Samsung Galaxy S®
Samsung Precedence
Sony Xperia X8
Sanyo Katana
Sanyo Pro200
Sony Xperia X10
Sanyo Katana LX
Sanyo Pro700
Sony Xperia X10 Mini Pro
Sanyo MM9000
Sanyo SCP-3200
Sony TM506
Sony W300i
Sony W595
Sony W995i
Sony W350a
ZTE F107
ZTE Radiant
ZTE Avail2
ZTE Merit
ZTE WarpTablet
ASUS Nexus 7
ASUS Nexus 7 II
Google Nexus 7
Kindle Fire HD7
Samsung Galaxy Tab4 10.1
Kindle Fire HDX7BlackBerry*
BlackBerry Bold™ Touch 9900
BlackBerry Storm™ 9500
BlackBerry Bold™ 9000
BlackBerry Storm™ 9530
BlackBerry Bold™ 9700
BlackBerry Storm2™ 9520
BlackBerry Bold™ 9780
BlackBerry Storm2™ 9550
BlackBerry Curve™ 8530
BlackBerry Tour™ 9630
BlackBerry Curve™ 8900
BlackBerry Style™ 9670
BlackBerry Curve™ 9300 3G
BlackBerry Torch™ 9800
BlackBerry Curve™ 9330
BlackBerry Torch™ 9810
BlackBerry Curve™ 9380
BlackBerry Torch™ 9850
BlackBerry Curve™ 9650
BlackBerry Torch™ 9860*Functionality is limited to Mobile Web (see Channels by Operating System)
This document details each device that is currently compatible with Associated Mobile Banking. For a given device model, a manufacturer may provide different versions of hardware, firmware and operating system software. This practice is common, particularly for devices that are released into different geographic territories. These different versions of the same device model may operate differently to the model version that has been assessed for inclusion in this document. Associated Bank does not endorse or provide support for any of the named phones in this list. Associated Mobile Banking is available for personal accounts. Associated Bank does not charge a fee to use our mobile banking and text banking services. Message and data rates may apply. Check your carrier plan for details. Visit AssociatedBank.com/Mobile for privacy policy and terms and conditions.
All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Associated Bank, N.A. is a Member FD IC and Associated Banc-Corp. (1/16) 7267