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Behaviour Management: Partnering To Bridge The Continuum. Presented by: Nancy Boaro, MN, CNN(C), CRN(C) Karey-Anne Fannon, BA, BST, RRP.

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Behaviour Management:

Behaviour Management:

Partnering To Bridge The

Partnering To Bridge The

Continuum

Continuum

Presented by: Nancy Boaro, MN, CNN(C), CRN(C)

Presented by: Nancy Boaro, MN, CNN(C), CRN(C)

Karey

Karey--Anne Fannon, BA, BST, RRPAnne Fannon, BA, BST, RRP

Objectives

Objectives

„

„

Review some of the behaviours exhibited by

Review some of the behaviours exhibited by

patients with Acquired Brain Injury (ABI)

patients with Acquired Brain Injury (ABI)

„

„

Demonstrate the effective use of behavioural

Demonstrate the effective use of behavioural

assessment and strategies

assessment and strategies

„

„

Identify key success factors to transitioning

Identify key success factors to transitioning

patients with ABI related behaviours across

patients with ABI related behaviours across

sectors

(2)

Our Frame of Reference

Our Frame of Reference

Toronto Rehab

Toronto Rehab „

„ Toronto Rehab is CanadaToronto Rehab is Canada’’’’s s

largest provider of adult

largest provider of adult

rehabilitation services

rehabilitation services

„

„ Member of the ABI NetworkMember of the ABI Network „

„ ABI unitABI unit „

„ 27 beds27 beds

„

„ SecuredSecured

„

„ Large interprofessional Large interprofessional

team with dedicated

team with dedicated

behavioural support staff

behavioural support staff

Common Behavioural Issues

Common Behavioural Issues

„ „

Sexual

Sexual

inappropriateness

inappropriateness

„ „

Agitation

Agitation

„ „

Aggression

Aggression

„ „

Wandering

Wandering

„

„

Exit seeking

Exit seeking

„

„

Impulsivity

Impulsivity

„

„

Perseveration

Perseveration

„

„

Initiation deficit

Initiation deficit

„

(3)

Challenges Across Continuum

Challenges Across Continuum

„

„

Staffing levels and skill mix

Staffing levels and skill mix

„

„

Addressing patient resource intensity

Addressing patient resource intensity

„

„

Least restraint philosophy

Least restraint philosophy

„

„

Access to monitoring devices

Access to monitoring devices

„

„

Access to secured unit

Access to secured unit

„

„

ALC pressures

ALC pressures

Timing it Right

Timing it Right

„

„ Gap between acute care and inpatient rehabGap between acute care and inpatient rehab „

„ Medical stability vs. rehab readiness and Medical stability vs. rehab readiness and

ability to actively participate and benefit

ability to actively participate and benefit

from rehab setting

from rehab setting

„

„ Cognitive status / level of recoveryCognitive status / level of recovery „

„ Limited ability to institute Limited ability to institute

advanced behavioural strategies

advanced behavioural strategies

to facilitate community transition

(4)

Judy

Judy

’’

’’

s Story

s Story

„

„

Judy, age 25, developed an anoxic brain injury

Judy, age 25, developed an anoxic brain injury

after an overdose of cocaine

after an overdose of cocaine

„

„

She had a prolonged stay in ICU and was

She had a prolonged stay in ICU and was

transferred to a general medicine unit 12 weeks

transferred to a general medicine unit 12 weeks

post injury

post injury

„

„

Very supportive mother

Very supportive mother

Physical Deficits

Physical Deficits

„

„ Moderate weakness in Moderate weakness in

all limbs

all limbs

„

„ 2 person assist to 2 person assist to

transfer

transfer

„

„ Significant balance and Significant balance and

coordination challenges

coordination challenges

„

„ Incontinent Incontinent „

„ 11--2 person assistance 2 person assistance

with all ADLs

(5)

Cognitive Deficits

Cognitive Deficits

„

„ Consistently oriented Consistently oriented

to self only

to self only

„

„ Unintelligible speechUnintelligible speech „

„ Poor carry over of Poor carry over of

new learning

new learning

„

„ Impaired insight and Impaired insight and

judgment

judgment

„

„ Very impulsiveVery impulsive

Behavioural Barriers

Behavioural Barriers

Physical Agitation

Physical Agitation

„

„ Constantly movingConstantly moving „

„ Backing into staff with wheelchairBacking into staff with wheelchair „

„ Not sleepingNot sleeping „

„ Resisting personal careResisting personal care „

„ HittingHitting

Verbal Agitation

Verbal Agitation

„

(6)

Facilitating Acute Care

Facilitating Acute Care

Management

Management

„

„

On

On

-

-

site assessment and consultation

site assessment and consultation

„

„

Toronto Rehab / West Park ABI

Toronto Rehab / West Park ABI

Program

Program

„

„

Psychiatric consultation

Psychiatric consultation

„

„

Focus on titrating pharmacological

Focus on titrating pharmacological

restraints

restraints

„

„

Interprofessional team collaboration

Interprofessional team collaboration

Behavioural Assessment

Behavioural Assessment

„

„ Medical reviewMedical review „

„ infections /adverse medication infections /adverse medication

side effects

side effects

„

„ Direct observationDirect observation „

„ Behavioural data recording formBehavioural data recording form „

„ Identify antecedents / triggersIdentify antecedents / triggers „

„ Agitation Behaviour Scale (ABS)Agitation Behaviour Scale (ABS) „

„ Interviewed patientInterviewed patient’’’’s mothers mother „

(7)

Her Individualized Care Plan

Her Individualized Care Plan

Strategies

Strategies

„

„ Private roomPrivate room „

„ Detailed daily scheduleDetailed daily schedule „

„ Enhanced Enhanced

communication strategies

communication strategies

„

„ Toileting / pain Toileting / pain

management routines

management routines

„

„ Minimize restraint useMinimize restraint use „

„ Sleep hygieneSleep hygiene

Approach

Approach

„

„ Team leaderTeam leader „

„ Therapeutic use of the 1:1Therapeutic use of the 1:1 „

„ Regular team Regular team

communication and communication and adjustment of behaviour adjustment of behaviour plan plan „

„ Ongoing external Ongoing external

consultation with TR staff

consultation with TR staff

Outcome

Outcome

„

„

After 6 weeks, behaviours significantly reduced

After 6 weeks, behaviours significantly reduced

„

„

Patient able to engage actively in short therapy

Patient able to engage actively in short therapy

sessions

sessions

„

„

Transferred to TR for inpatient ABI rehab

Transferred to TR for inpatient ABI rehab

„

„

Able to actively participate in therapy

Able to actively participate in therapy

„

(8)

Important Considerations for

Important Considerations for

Success

Success

„

„ Act early!Act early! „

„ Communication regarding Communication regarding

behavioural strategies utilized

behavioural strategies utilized

„

„ During transition, keeping the During transition, keeping the

lines of communication open

lines of communication open

„

„ Behaviour Therapist involvement Behaviour Therapist involvement

in application review process

in application review process

„

„ Patient orientation to the unit Patient orientation to the unit

prior to transfer

prior to transfer

Let’’s Focus On……

„

Promoting behaviour change

„

Members of the ABI Rehab Team

„

Rehab continues outside scheduled

therapy sessions

(9)

Let’’s Focus On……

„

Transitioning with support to the

discharge setting

„

ABI and Behaviour Education

„

Case Example

Promoting Behaviour Change

(10)

Changing the Environment

Changing the Environment

Environment

Physical Environment:

Internal Environment:

Interpersonal Approach:

(11)

The Team

The Team

„

„

ABI Survivor

ABI Survivor

„

„

Inpatient Rehab Team

Inpatient Rehab Team

„

„

Family and Friends

Family and Friends

„

„

Community Team

Community Team

Community team members such

Community team members such

as family members, rehab support workers,

as family members, rehab support workers,

caregivers at home are:

caregivers at home are:

„

„

Encouraged to be involved in the patient

Encouraged to be involved in the patient

’’

’’

s

s

rehab on the unit

rehab on the unit

„

„

Observe and learn the strategies used by the

Observe and learn the strategies used by the

inpatient rehab team.

inpatient rehab team.

The Team

(12)

Rehab Occurs Off the Unit

Rehab Occurs Off the Unit

„

„ Weekend visits home with Weekend visits home with

family

family

„

„ Transfer skills to oneTransfer skills to one’’’’s future s future

discharge environment

discharge environment

„

„ Practice functional activities Practice functional activities

with community team

with community team

members such as the rehab

members such as the rehab

support worker. support worker.

Team Communication

Team Communication

Case Conferences:

Case Conferences:

„

„

ABI survivor,

ABI survivor,

„

„

Inpatient rehab team

Inpatient rehab team

„

„

Family members and friends

Family members and friends

„

(13)

Transition to Discharge Setting

„

Accompanied by rehab therapist or

other healthcare professional familiar

with the patient.

„

Discharge reports and recent

behaviour management plans are

forwarded to the community team and

family members

.

ABI and Behaviour Education

„

Workshops to External Healthcare

Providers

„

Introductory Presentations to OT and

Nursing Students.

(14)

Gerry

Gerry

’’

’’

s Story

s Story

„

„ Gerry, age 30, was an unbelted driver in a motor Gerry, age 30, was an unbelted driver in a motor

vehicle rollover. He was ejected from his vehicle and

vehicle rollover. He was ejected from his vehicle and

experienced a catastrophic brain injury.

experienced a catastrophic brain injury.

„

„ Subdural hemorrhage and bilateral frontotemporal Subdural hemorrhage and bilateral frontotemporal

hemorrhage (brain bleeds).

hemorrhage (brain bleeds).

„

„ Diffuse axonal injuryDiffuse axonal injury „

„ Multiple body fracturesMultiple body fractures „

„ Very supportive family and girlfriend.Very supportive family and girlfriend.

Physical Deficits

Physical Deficits

„

„

Left sided deficits

Left sided deficits

„

„

Poor trunk control

Poor trunk control

„

„

Wears dyna

Wears dyna

-

-

slpints at night

slpints at night

for foot contractures

for foot contractures

„

„

Uses a tilt wheelchair

Uses a tilt wheelchair

„

„

Requires two person assist

Requires two person assist

to transfer

to transfer

„

(15)

Cognitive Deficits

Cognitive Deficits

„

„ Impaired short term Impaired short term

memory

memory

„

„ Highly distractibleHighly distractible „

„ Not oriented to time or Not oriented to time or

place

place

„

„ Poor insight into his Poor insight into his

deficits

deficits

„

„ Poor motor planningPoor motor planning „

„ Slow to process Slow to process

information information

Behavioural Barriers

Behavioural Barriers

Physical Aggression:

Physical Aggression:

„ „

Hitting

Hitting

„ „

Kicking

Kicking

„ „

Grabbing

Grabbing

„ „

Biting

Biting

Verbal Agitation:

Verbal Agitation:

„

(16)

Poor Motor Planning Skills

„

Three nurses are assisting Gerry with morning

care. All are speaking to him. Gerry has his leg

bent. He is asked to straighten his leg.

„

Gerry responds, ““I will, give me a

second……OK!”” Gerry pulls on his pant leg and

bends his knee upward as opposed to

straightening it.

Poor Motor Planning Skills

„

Nursing asks Gerry again to straighten his leg.

When he does not follow through, nursing

provides physical assistance, straightening his

leg for him.

„

Gerry yells and swears at nursing staff, ““What

are you doing! You’’re hurting me! Stop!””

„

Gerry grabs the nurse and hits her forcefully

on the upper arm.

(17)

Slow Processing Speed and Too

Much Information to Process

„

Gerry is lying on his left side, holding the left

bedrail with his right hand. Staff ask Gerry to

roll onto his right side.

„

Gerry states, ““OK, give me a second. I’’ll do

it in a minute!”” Gerry remains lying on his

left side holding tight onto the bedrail.

Slow Processing Speed and Too

Much Information to Process

„

Staff removes his hand from the bedrail

and tries to physically roll Gerry onto his

right side.

„

Gerry yells and swears at staff, ““What are

you doing!!!””

He pulls staff’’s hand toward his mouth and

bites her.

(18)

Behavioural Strategies

„

Break a task down into small steps and

provide simple instructions.

„

Give Gerry two minutes to process the

information and carry through with the step.

„

Always inform Gerry what is happening

around him.

„

Distraction

„

Change in Physical Environmen

t

Transition Home

During inpatient rehab admission:

„

Community Rehab Support worker introduced

three weeks before Gerry’’s discharge home to

promote rapport building and introduce

behavioural strategies to be generalized to the

discharge environment.

„

Family also educated on these strategies to be

(19)

Transition to Home

Transition to Home

„

„

Discharge reports provided to case manager and

Discharge reports provided to case manager and

community team.

community team.

„

„

Rehab Support Worker transitions home with

Rehab Support Worker transitions home with

Gerry.

Gerry.

„

„

Family Education: Updated behavioural

Family Education: Updated behavioural

strategies and recommendations.

strategies and recommendations.

„

„

Updates re: Gerry

Updates re: Gerry

’’

’’

s physical and cognitive

s physical and cognitive

improvements.

improvements.

Review

„ The members of an ABI Rehab Team go beyond the

Inpatient Team.

„ Rehab occurs during all periods of the day, everyday. „ Team communication is an essential component to

transferring of rehab skills outside the inpatient environment.

„ ABI and Behaviour Education sessions help to expand

knowledge for healthcare professionals as well as family members.

(20)

Take Home Messages

Take Home Messages

„

„

Keys to successfully behaviour

Keys to successfully behaviour

management are:

management are:

„

„

Early intervention

Early intervention

„

„

Ongoing behaviour assessment

Ongoing behaviour assessment

„

„

Communication across the continuum

Communication across the continuum

„

(21)

Questions?

Contact Information

Contact Information

Nancy Boaro

Nancy Boaro

Advanced Practice Leader, Neuro Program

Advanced Practice Leader, Neuro Program

Toronto Rehab Toronto Rehab 416 416--597597--3422 ext. 37723422 ext. 3772 boaro.nancy@torontorehab.on.ca boaro.nancy@torontorehab.on.ca

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