Behaviour Management:
Behaviour Management:
Partnering To Bridge The
Partnering To Bridge The
Continuum
Continuum
Presented by: Nancy Boaro, MN, CNN(C), CRN(C)
Presented by: Nancy Boaro, MN, CNN(C), CRN(C)
Karey
Karey--Anne Fannon, BA, BST, RRPAnne Fannon, BA, BST, RRP
Objectives
Objectives
Review some of the behaviours exhibited by
Review some of the behaviours exhibited by
patients with Acquired Brain Injury (ABI)
patients with Acquired Brain Injury (ABI)
Demonstrate the effective use of behavioural
Demonstrate the effective use of behavioural
assessment and strategies
assessment and strategies
Identify key success factors to transitioning
Identify key success factors to transitioning
patients with ABI related behaviours across
patients with ABI related behaviours across
sectors
Our Frame of Reference
Our Frame of Reference
Toronto Rehab
Toronto Rehab
Toronto Rehab is CanadaToronto Rehab is Canada’’s s
largest provider of adult
largest provider of adult
rehabilitation services
rehabilitation services
Member of the ABI NetworkMember of the ABI Network
ABI unitABI unit
27 beds27 beds
SecuredSecured
Large interprofessional Large interprofessional
team with dedicated
team with dedicated
behavioural support staff
behavioural support staff
Common Behavioural Issues
Common Behavioural Issues
Sexual
Sexual
inappropriateness
inappropriateness
Agitation
Agitation
Aggression
Aggression
Wandering
Wandering
Exit seeking
Exit seeking
Impulsivity
Impulsivity
Perseveration
Perseveration
Initiation deficit
Initiation deficit
Challenges Across Continuum
Challenges Across Continuum
Staffing levels and skill mix
Staffing levels and skill mix
Addressing patient resource intensity
Addressing patient resource intensity
Least restraint philosophy
Least restraint philosophy
Access to monitoring devices
Access to monitoring devices
Access to secured unit
Access to secured unit
ALC pressures
ALC pressures
Timing it Right
Timing it Right
Gap between acute care and inpatient rehabGap between acute care and inpatient rehab
Medical stability vs. rehab readiness and Medical stability vs. rehab readiness and
ability to actively participate and benefit
ability to actively participate and benefit
from rehab setting
from rehab setting
Cognitive status / level of recoveryCognitive status / level of recovery
Limited ability to institute Limited ability to institute
advanced behavioural strategies
advanced behavioural strategies
to facilitate community transition
Judy
Judy
’
’
s Story
s Story
Judy, age 25, developed an anoxic brain injury
Judy, age 25, developed an anoxic brain injury
after an overdose of cocaine
after an overdose of cocaine
She had a prolonged stay in ICU and was
She had a prolonged stay in ICU and was
transferred to a general medicine unit 12 weeks
transferred to a general medicine unit 12 weeks
post injury
post injury
Very supportive mother
Very supportive mother
Physical Deficits
Physical Deficits
Moderate weakness in Moderate weakness in
all limbs
all limbs
2 person assist to 2 person assist to
transfer
transfer
Significant balance and Significant balance and
coordination challenges
coordination challenges
Incontinent Incontinent
11--2 person assistance 2 person assistance
with all ADLs
Cognitive Deficits
Cognitive Deficits
Consistently oriented Consistently oriented
to self only
to self only
Unintelligible speechUnintelligible speech
Poor carry over of Poor carry over of
new learning
new learning
Impaired insight and Impaired insight and
judgment
judgment
Very impulsiveVery impulsive
Behavioural Barriers
Behavioural Barriers
Physical Agitation
Physical Agitation
Constantly movingConstantly moving
Backing into staff with wheelchairBacking into staff with wheelchair
Not sleepingNot sleeping
Resisting personal careResisting personal care
HittingHitting
Verbal Agitation
Verbal Agitation
Facilitating Acute Care
Facilitating Acute Care
Management
Management
On
On
-
-
site assessment and consultation
site assessment and consultation
Toronto Rehab / West Park ABI
Toronto Rehab / West Park ABI
Program
Program
Psychiatric consultation
Psychiatric consultation
Focus on titrating pharmacological
Focus on titrating pharmacological
restraints
restraints
Interprofessional team collaboration
Interprofessional team collaboration
Behavioural Assessment
Behavioural Assessment
Medical reviewMedical review
infections /adverse medication infections /adverse medication
side effects
side effects
Direct observationDirect observation
Behavioural data recording formBehavioural data recording form
Identify antecedents / triggersIdentify antecedents / triggers
Agitation Behaviour Scale (ABS)Agitation Behaviour Scale (ABS)
Interviewed patientInterviewed patient’’s mothers mother
Her Individualized Care Plan
Her Individualized Care Plan
Strategies
Strategies
Private roomPrivate room
Detailed daily scheduleDetailed daily schedule
Enhanced Enhanced
communication strategies
communication strategies
Toileting / pain Toileting / pain
management routines
management routines
Minimize restraint useMinimize restraint use
Sleep hygieneSleep hygiene
Approach
Approach
Team leaderTeam leader
Therapeutic use of the 1:1Therapeutic use of the 1:1
Regular team Regular team
communication and communication and adjustment of behaviour adjustment of behaviour plan plan
Ongoing external Ongoing external
consultation with TR staff
consultation with TR staff
Outcome
Outcome
After 6 weeks, behaviours significantly reduced
After 6 weeks, behaviours significantly reduced
Patient able to engage actively in short therapy
Patient able to engage actively in short therapy
sessions
sessions
Transferred to TR for inpatient ABI rehab
Transferred to TR for inpatient ABI rehab
Able to actively participate in therapy
Able to actively participate in therapy
Important Considerations for
Important Considerations for
Success
Success
Act early!Act early!
Communication regarding Communication regarding
behavioural strategies utilized
behavioural strategies utilized
During transition, keeping the During transition, keeping the
lines of communication open
lines of communication open
Behaviour Therapist involvement Behaviour Therapist involvement
in application review process
in application review process
Patient orientation to the unit Patient orientation to the unit
prior to transfer
prior to transfer
Let’s Focus On …
Promoting behaviour change
Members of the ABI Rehab Team
Rehab continues outside scheduled
therapy sessions
Let’s Focus On …
Transitioning with support to the
discharge setting
ABI and Behaviour Education
Case Example
Promoting Behaviour Change
Changing the Environment
Changing the Environment
Environment
Physical Environment:
Internal Environment:
Interpersonal Approach:
The Team
The Team
ABI Survivor
ABI Survivor
Inpatient Rehab Team
Inpatient Rehab Team
Family and Friends
Family and Friends
Community Team
Community Team
Community team members such
Community team members such
as family members, rehab support workers,
as family members, rehab support workers,
caregivers at home are:
caregivers at home are:
Encouraged to be involved in the patient
Encouraged to be involved in the patient
’
’
s
s
rehab on the unit
rehab on the unit
Observe and learn the strategies used by the
Observe and learn the strategies used by the
inpatient rehab team.
inpatient rehab team.
The Team
Rehab Occurs Off the Unit
Rehab Occurs Off the Unit
Weekend visits home with Weekend visits home with
family
family
Transfer skills to oneTransfer skills to one’’s future s future
discharge environment
discharge environment
Practice functional activities Practice functional activities
with community team
with community team
members such as the rehab
members such as the rehab
support worker. support worker.
Team Communication
Team Communication
Case Conferences:
Case Conferences:
ABI survivor,
ABI survivor,
Inpatient rehab team
Inpatient rehab team
Family members and friends
Family members and friends
Transition to Discharge Setting
Accompanied by rehab therapist or
other healthcare professional familiar
with the patient.
Discharge reports and recent
behaviour management plans are
forwarded to the community team and
family members
.
ABI and Behaviour Education
Workshops to External Healthcare
Providers
Introductory Presentations to OT and
Nursing Students.
Gerry
Gerry
’
’
s Story
s Story
Gerry, age 30, was an unbelted driver in a motor Gerry, age 30, was an unbelted driver in a motor
vehicle rollover. He was ejected from his vehicle and
vehicle rollover. He was ejected from his vehicle and
experienced a catastrophic brain injury.
experienced a catastrophic brain injury.
Subdural hemorrhage and bilateral frontotemporal Subdural hemorrhage and bilateral frontotemporal
hemorrhage (brain bleeds).
hemorrhage (brain bleeds).
Diffuse axonal injuryDiffuse axonal injury
Multiple body fracturesMultiple body fractures
Very supportive family and girlfriend.Very supportive family and girlfriend.
Physical Deficits
Physical Deficits
Left sided deficits
Left sided deficits
Poor trunk control
Poor trunk control
Wears dyna
Wears dyna
-
-
slpints at night
slpints at night
for foot contractures
for foot contractures
Uses a tilt wheelchair
Uses a tilt wheelchair
Requires two person assist
Requires two person assist
to transfer
to transfer
Cognitive Deficits
Cognitive Deficits
Impaired short term Impaired short term
memory
memory
Highly distractibleHighly distractible
Not oriented to time or Not oriented to time or
place
place
Poor insight into his Poor insight into his
deficits
deficits
Poor motor planningPoor motor planning
Slow to process Slow to process
information information
Behavioural Barriers
Behavioural Barriers
Physical Aggression:
Physical Aggression:
Hitting
Hitting
Kicking
Kicking
Grabbing
Grabbing
Biting
Biting
Verbal Agitation:
Verbal Agitation:
Poor Motor Planning Skills
Three nurses are assisting Gerry with morning
care. All are speaking to him. Gerry has his leg
bent. He is asked to straighten his leg.
Gerry responds, “I will, give me a
second …OK!” Gerry pulls on his pant leg and
bends his knee upward as opposed to
straightening it.
Poor Motor Planning Skills
Nursing asks Gerry again to straighten his leg.
When he does not follow through, nursing
provides physical assistance, straightening his
leg for him.
Gerry yells and swears at nursing staff, “What
are you doing! You’re hurting me! Stop!”
Gerry grabs the nurse and hits her forcefully
on the upper arm.
Slow Processing Speed and Too
Much Information to Process
Gerry is lying on his left side, holding the left
bedrail with his right hand. Staff ask Gerry to
roll onto his right side.
Gerry states, “OK, give me a second. I’ll do
it in a minute!” Gerry remains lying on his
left side holding tight onto the bedrail.
Slow Processing Speed and Too
Much Information to Process
Staff removes his hand from the bedrail
and tries to physically roll Gerry onto his
right side.
Gerry yells and swears at staff, “What are
you doing!!!”
He pulls staff’s hand toward his mouth and
bites her.
Behavioural Strategies
Break a task down into small steps and
provide simple instructions.
Give Gerry two minutes to process the
information and carry through with the step.
Always inform Gerry what is happening
around him.
Distraction
Change in Physical Environmen
t
Transition Home
During inpatient rehab admission:
Community Rehab Support worker introduced
three weeks before Gerry’s discharge home to
promote rapport building and introduce
behavioural strategies to be generalized to the
discharge environment.
Family also educated on these strategies to be
Transition to Home
Transition to Home
Discharge reports provided to case manager and
Discharge reports provided to case manager and
community team.
community team.
Rehab Support Worker transitions home with
Rehab Support Worker transitions home with
Gerry.
Gerry.
Family Education: Updated behavioural
Family Education: Updated behavioural
strategies and recommendations.
strategies and recommendations.
Updates re: Gerry
Updates re: Gerry
’
’
s physical and cognitive
s physical and cognitive
improvements.
improvements.
Review
The members of an ABI Rehab Team go beyond the
Inpatient Team.
Rehab occurs during all periods of the day, everyday. Team communication is an essential component to
transferring of rehab skills outside the inpatient environment.
ABI and Behaviour Education sessions help to expand
knowledge for healthcare professionals as well as family members.
Take Home Messages
Take Home Messages
Keys to successfully behaviour
Keys to successfully behaviour
management are:
management are:
Early intervention
Early intervention
Ongoing behaviour assessment
Ongoing behaviour assessment
Communication across the continuum
Communication across the continuum
Questions?
Contact Information
Contact Information
Nancy Boaro
Nancy Boaro
Advanced Practice Leader, Neuro Program
Advanced Practice Leader, Neuro Program
Toronto Rehab Toronto Rehab 416 416--597597--3422 ext. 37723422 ext. 3772 boaro.nancy@torontorehab.on.ca boaro.nancy@torontorehab.on.ca