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(1)

A Multitier Fraud Analytics and Detection Approach

Jay Schindler, PhD MPH

(2)

Conflict of Interest Disclosure

Jay Schindler, PhD MPH

• Salary

• Stock Ownership

(3)

Learning Objectives

• Describe the major components of a fraud analytics

workstation

• Identify the major components of the CRISP-DM

model as used within a fraud analytics framework

• List 2 different data visualization approaches or

methods for high-dimensional data with 4 or 5

variables

(4)

Understanding “big data”

BIG

DATA

Velocity

Variety

Complexity

Volume

(5)

Explosion of Data in Healthcare

“Frost & Sullivan estimates that picture

archiving and communication system

(PACS) storage requirements in U.S.

hospitals grew at a rate of more than 20

percent per year for the past five years and

reached 27,000 Terabytes in 2011. As a

result of the increased use of data in the

provision of care, data storage and access

solutions are becoming more strategic

decisions and pressing issues for hospital

administrators to address.”

(6)

http://www.paymentaccuracy.gov/

2/22/2013 6

(7)

Analytics-Supported Decision Making

Management

- Planning - Administration - Regulation - Legislation

Economic Support

- Private Insurance - Social Security - Governmental

Resource

Production

- Workforce - Facilities - Commodities - Knowledge

Service Delivery

- Prevention - Primary, specialty - Secondary, Tertiary, Long-Term

Organization of

Programs

- Public agencies - Private market - Voluntary agencies

- Enterprises Self-Ins Private Ins.

Registries Intervention s Surveillance Medicaid Medicare Factors Risk Factors ED

Emerg Srv. HealthMental Health Long-Term Inpatient Outpatient Health Home Health CHIP Resources Needs Community Needs

Disparate Data

Health System*

Cost of care outliers

ACO performance Probable fraudulent claims

Market-wide expenditures Regional health outcomes Resource allocation change impacts

County health service utilization

Projected Medicaid costs Practice performance

Integrated Insights

(8)

An integrated health analytics platform…

Provides decision-makers with a

platform to visualize and analyze

population health characteristics

– Characterize costs of care

– Analyze conditions and risk

– Identify improvement opportunities

– Estimate future costs

Allows flexible and dynamic

reporting capability

Integrates disparate databases

via data virtualization

Serves as a foundational

capability for health and human

services

(9)

A Layered Framework for Health Analytics

Web Service Data Virtualization Data Sources Data Governance Data Standards Health Analytics Systems Analyst Clinical Informatics Public Health Surveillance Data Cleansing Encryption/Decryption Data Warehouse Ontology Geospatial Statistical Predictive Modeling Service cost comparisons, outliers Estimations of

(10)
(11)

A Sample Scenario Architecture

Virtual Data Layer Services

MSIS PF BRFSS HCUP Sources Analytic/Presentation Services Web Services Data Visualization Cloud Integration/Delivery Database / Data Management  Discovery Data Mining / BI Tools

Mem Temp Persisted WS

(12)

Development Process via CRISP-DM

Business

Understanding

Data

Understanding

Platform &

Data Prep

Exploration

Evaluation

Production

Integrated Health Analytics Lifecycle*

*Adapted from: Cross Industry Standard Process for Data Mining (CRISP-DM), Visual Guide by Nichole Leaper

• Determine business objectives • Identify desired insights • Assess environments • Form project plan

• Review data sources • Verify data quality

and completeness • Form analytics plan • Identify needed reference arch elements • Construct tailored platform • Access data sources • Preprocess data • Format and integrate data • Apply analytics techniques • Generate initial insights • Describe findings • Evaluate results • Assess alignment with business objectives • Plan for ongoing

access

• Determine next steps

• Add new analytic views

• Sustain platform • Monitor and

maintain data source access

(13)

Anomaly Detection:

Payment per Medicare beneficiary by hospital type of service code  Identify services and individual cases with extreme values

Cluster Analysis:

Clusters of high average costs vs. low average costs in Medicare patients  Investigation of patient groups &

procedures

Predictive Modeling:

Predicting number of child Medicaid

(14)

 User interface for FAW – used to demonstrate different fraud

scenarios

 Outliers Detection tab connects to SAS

product for identifying anomalies

 Using CMS PUF of over 9.7 million rows of claims data sample from 2008.

 Subset of claims by ICD-9 coding for diabetics.

 Identifies the high cost outliers for different type of service codes  Several kinds of charts

can be output for user.

Key Point

High cost outliers for specific types of service codes are

(15)

 This user interface tab shows a flash file of a bubble chart that displays the percent of Medicaid eligibles and percent of

(16)

Dynamic Cost Projections from Existing Data

• Use Case: Enabling dynamic “what if” scenarios to project future Medicaid costs

• Context: LA Medicaid Director adjusts various population parameters to project annual cost with

the new population

Estimated Enrollment Dynamic Cost Projection

• Results:

– Ability to estimate future costs based on historical data and growing understanding of future population

– Rapidly gain insights to main factors contributing to

Medicaid cost expenditures – Explore correlations among

(17)

Capabilities of an integrated health analytics platform

•Provides flexibility to work with pre-existing architecture as well as new

architectures

•Reduces costs and time for integration among different data sources

•Offers robust analytics, visualizations and reporting customized to

customer needs managing “big data”

(18)

Thank You!

Jay V Schindler, PhD MPH

References

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