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TIAA-CREF Trust Company, FSB

Private

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About TIAA-CREF Trust Company’s Private Asset Management

TIAA-CREF Trust Company provides Private Asset Management, estate planning and fiduciary services for individuals, families, foundations and other institutions, managing a total of more than $6 billion* in assets. We have a clear and long-held commitment to serving the financial best interests of those in the academic, governmental, medical, cultural and research fields.

As part of the wealth management arm of TIAA-CREF, Private Asset Management is our premier investment management service for individuals who need a trusted professional advisor to create a customized investment portfolio that addresses multiple financial goals and complex financial needs. For over a decade, we have been helping our clients throughout the United States achieve their financial goals, including:

 Managing your portfolio to address the complexity of multiple financial

goals — short- and long-term

 Designing a portfolio that seeks to provide more consistent returns and

preserve capital by managing downside risk in volatile markets

 Aiming to minimize the impact of taxes and investment fees

Our asset management approach is driven by a disciplined, time-tested research process, personalized through a one-on-one relationship to meet your distinct needs.

Table of contents

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A personal level of service for

your unique financial situation

No two people are alike. Your dreams are your

own. But one common concern you share with others is the risk of losing the financial ability to achieve those dreams. Whether you’re focused on the needs of your family, a business or foundation, we understand that as wealth increases, so does the complexity of wealth management.

You need to organize your investments to address differing priorities and multiple

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When you meet with your Portfolio Manager, your one-on-one relationship

will be very personal, supporting the depth of trust and understanding

you might have with a local financial advisor. Your Portfolio Manager is

highly skilled in designing custom portfolios, but also collaborates closely

with a specialized group of more than a dozen investment analysts. This

team approach focuses on identifying better investment opportunities

and sophisticated risk management strategies to support our clients’

long-term goals through changing market and economic conditions.

Addressing your unique needs

Your Portfolio Manager will dig deep to uncover

the range of goals you envision over different time spans for you, your family, and future generations. You’ll discuss your long-term objectives for priority goals, whether retirement income, college funding, charitable giving or estate planning. Your time horizon for each of these goals and your need for asset preservation will guide your Portfolio Manager in constructing a portfolio tailored for you. Each investment we select for your portfolio is designed to support one of your needs. You’ll receive a customized portfolio not just for the future you envision for yourself, but also for loved ones for generations to come.

With a detailed understanding of your goals, we’ll assemble a team of professionals whose expertise is dedicated to portfolio management and your best interests. You will never be a number to us. Your complex needs require highly specialized knowledge in a number of areas, including trusts and estate planning, tax-efficient investing, or everyday account management. To ensure a completely integrated approach, your Portfolio Manager will coordinate your financial information with any external managers, accountants and attorneys who may serve you. On an ongoing basis, you’ll have a

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Minimizing the impact

of market volatility

At Private Asset Management, our investment philosophy stresses the importance of risk management, particularly keeping a long-term perspective. But given increasing market volatility, you need an effective strategy that over time will enable you to reach your goals. That’s why, in managing risk, we emphasize a more advanced approach to asset allocation. Our research group has developed innovative allocation models exclusively for our clients, based on expected portfolio performance under thousands of different economic and market scenarios. These research-driven allocations provide more ways to diversify than do

traditional approaches, to help reduce reliance on stocks and seek improved consistency of returns over time. For instance, we can consider diversifying your portfolio with fixed-income investments that have the potential to perform like stocks, but fluctuate less in price, such as emerging market debt, inflation-linked bonds, and high-yield bonds. Our advanced approaches to asset allocation and portfolio construction are designed to help:

 Improve overall risk-adjusted returns and

manage downside risk

 Enhance overall portfolio diversification  Improve downside risk posture in extreme

market environments, especially for clients relying on regular income distributions We believe that over the long term our asset allocation approach to managing downside risk will be essential for reaching your goals.

The upside of the downside

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In this example, both portfolios begin with an initial investment of $100,000 and had an average annualized return of -2.5% over two years. Portfolio A outperforms in year 1 of an up market and Portfolio B outperforms in year 2 of a down market. Looking at average returns, you might conclude that these portfolios performed the same. But did they? Portfolio B is worth $1,500 more than Portfolio A. Why? Because Portfolio B outperformed during the down market, rather than the up one, it lost significantly less of its first-year gains than did Portfolio A. This is why we believe that managing downside risk is so critical to your portfolio over the long term.

This illustration is not intended to depict the performance of any specific investment or account. Past performance is not indicative of future returns.

A tale of two portfolios

Same Average Annualized Return, But Different Ending Values

0 Initial Investment 40000 Portfolio A Portfolio B 80000 120000 $100,000 $115,000 (+15%) $92,000 (–20%) (+10%) (–15%) $100,000 $110,000 $93,500

Year 1 Ending Value Year 2 Ending Value 0 Initial Investment Year 1 Year 2 40000 Portfolio A Portfolio B 80000 $100,000 +10% –10% $100,000 $115,000 (+15%) $92,000 (–20%) (+10%) (–15%) $100,000 $110,000 $93,500

Year 1 Ending Value

Year 1 Year 2 Avg Annual Return Total

Portfolio A 15% -20% -2.5% $92,000

Portfolio B 10% -15% -2.5% $93,500

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Disciplined research can

identify better investment

opportunities

After working with your Portfolio Manager

to create an appropriate asset allocation,

our research teams apply disciplined

evaluation and screening processes to

identify better investment opportunities.

Stocks: buying financially

sound companies

When investing in individual stocks is suitable for a portfolio, we research each stock as if we were buying the whole company. We conduct exhaustive fundamental research into how the company is financed and managed. We want to know if the company has a scalable business model, strong managers and a distinct competitive advantage.

As we seek to generate better-than-average market returns while minimizing fluctuations in portfolio value, our selection process focuses on the following:

 Long-Term Value and Yield — Companies

selling for less than their actual long-term value and offering high free cash flow yields

Creating a Broadly Diversified

Portfolio of Stocks

Narrowing down the selection. Our investable universe consists of the top 1,000 stocks by market cap (number of shares times the share price). Screening and research narrow the universe to a buy list of 80 to 100 stocks. Final portfolios are made up of 40 to 60 holdings (large-cap and mid-cap stocks benchmarked to the Standard & Poor’s 500 Index).

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risk-Fixed income: actively managing

portfolios and risk

Our disciplined investment process focuses on delivering consistent long-term performance while preserving capital through stringent risk management. Economic analysis and interest rate trends contribute to a dynamic economic outlook that guides strategic portfolio composition.

To help provide the most value possible, we apply distinct approaches to taxable and tax-exempt bonds, offering separate strategies to address your investment needs.

Taxable Fixed-Income Investments

Our fixed-income team works with your Portfolio Manager to:

 Preserve capital through credit due diligence

and active oversight of securities

 Use investment-grade securities to create

 Minimize portfolio fluctuations by selecting

maturities of less than 10 years, and keeping the average maturity of a portfolio within three to five years

 Strategically adjust the portfolio to take

advantage of yield curve trends and sector opportunities

Tax-Exempt Fixed-Income

Investments

Our fixed-income team works with your Portfolio Manager to:

 Take advantage of inefficiencies and

anomalies within municipal bond markets

 Preserve capital through active, ongoing

management of credit exposures

 Select high-quality bonds in less volatile

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Mutual Fund and ETF Universe (4,700 funds)

We focus on the share class with the longest history

Core List

Consists of the top 25 percent of funds in quantitative evaluation

Stringent due diligence in

selecting mutual funds

Pairing Managers for Up and Down Markets

The goal is to help reduce your downside portfolio risk with our Manager Pairing Strategy — when appropriate for your investment objectives.

Overview

 We identify investment

managers with a demon strated record of consistently outperform-ing their peers in falloutperform-ing markets and those who outperform their peers in rising markets.

 We believe the pairing

of managers outperform-ing in different market cycles helps reduce volatility and increases the likelihood of out-performing a benchmark index over a full market cycle.

 Client risk thresholds

determine the percent-age exposure to the two types of managers in each asset class and

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Overview of how we build

your customized portfolio

Customized

Portfolio

Step 1

Establishing your goals and account type

Once we understand your unique needs and review your current portfolio, risk profile and other information, we will:

 Develop your investment objectives  Write your Investment Policy Statement

 Set up the appropriate account type: Trust, IRA, agency, or other  Establish accounting procedures and sub-accounts, if required

Step 2

Creating your asset allocation

Based on your investment objectives, risk profile and tax considerations, our research area will:

 Align your needs with one of our many asset allocation strategies

 Provide detailed recommendations on allocating your portfolio among equities,

fixed income, cash, and alternatives within those asset classes

Step 3

Constructing your portfolio

Your dedicated Portfolio Manager builds your custom portfolio by personally selecting investments within each asset class, taking into account your preferences for socially responsible investments, active vs. passive management, and tax efficiency. Investments can include:

 Mutual funds and ETFs — from those on the approved list — that best meet

your unique needs, objectives and preferences

 If appropriate, individual stocks or bonds selected by our equity and fixed-

income teams

Step 4

Ongoing risk management, review and more

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Designing the right solution — together

Type of Client and

Need

Entrepreneur

Long-term financial planning with self-employed income

Shifting to Retirement Income

Shifting from accumulation to building a distribution plan

Established

Managing financial needs in retirement

Philanthropic

Board member managing a foundation or endowment

Example Martin Albertson Age: 46

Occupation: Entrepreneur and Business Owner

Family: Married with three children (ages 3, 10 and 16) Prior TIAA-CREF relationship: none

Lydia Haden Age: 55

Occupation: Professor

Family: Married with two grown children Prior TIAA-CREF relationship: retirement plan participant

David Hershey Age: 70

Occupation: Retired Physician

Family: Married with grown children and grandchildren Prior TIAA-CREF relationship: retirement plan participant

Margaret Brown Age: 68

Occupation: Retired Hospital Administrator; Currently serves as board member for hospital’s endowment Prior TIAA-CREF relationship: retirement plan participant and HR benefits supervisor for hospital retirement plan

Financial Details Current income: $300,000

Portfolio size: $3.5 million (not including business interests)

Current income: $150,000 Portfolio size: $1.2 million

Current income: $200,000 Portfolio size: $10.2 million

Endowment managed by hospital board: $20 million

Financial Needs Martin and his wife:

 Invest self-employed income for retirement  Save enough for college tuition for three children  Consider taking more risk in exchange for

long-term growth

Lydia and her husband:

 Manage accounts with several

different investment firms

 Provide income to maintain two

homes in retirement

 Gain comprehensive perspective on

all their assets

David and his wife:

 Coordinate investments with estate and legacy

planning

 Establish trustee relationship to manage portfolio

if incapacitated

 Establish trust accounts to pay for grandchildren’s

education

Foundation:

 Better risk management following losses in bear

market

 Revise investment policy and improve returns to

support 4% annual spending commitments

Portfolio Manager Solution

Martin and his wife have more than enough current income to assume additional risk using this approach:

 Aggressive allocation to equities. Individual

stocks selected for large- and mid-cap allocations, supplemented by mutual funds, ETFs, and long/short funds

Lydia consolidated 100% of family assets in a customized portfolio using this approach:

 Long-term conservative allocation

using mutual funds and ETFs to provide substantial fixed-income

The Portfolio Manager for David and his wife works with Trust Company specialists to establish:

 Investment Advisory Account enabling David and

his wife to stay involved in investment decisions for as long as they’re able

 Long-term, moderately aggressive allocation

Based on income and spending concerns, board should set up long-term, moderate allocation as follows:

 Taxable portfolio of individual bonds, supplemented

with high-yield and emerging market debt, to meet spending requirements

 Create an equity portion made up of individual

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Type of Client and

Need

Entrepreneur

Long-term financial planning with self-employed income

Shifting to Retirement Income

Shifting from accumulation to building a distribution plan

Established

Managing financial needs in retirement

Philanthropic

Board member managing a foundation or endowment

Example Martin Albertson Age: 46

Occupation: Entrepreneur and Business Owner

Family: Married with three children (ages 3, 10 and 16) Prior TIAA-CREF relationship: none

Lydia Haden Age: 55

Occupation: Professor

Family: Married with two grown children Prior TIAA-CREF relationship: retirement plan participant

David Hershey Age: 70

Occupation: Retired Physician

Family: Married with grown children and grandchildren Prior TIAA-CREF relationship: retirement plan participant

Margaret Brown Age: 68

Occupation: Retired Hospital Administrator; Currently serves as board member for hospital’s endowment Prior TIAA-CREF relationship: retirement plan participant and HR benefits supervisor for hospital retirement plan

Financial Details Current income: $300,000

Portfolio size: $3.5 million (not including business interests)

Current income: $150,000 Portfolio size: $1.2 million

Current income: $200,000 Portfolio size: $10.2 million

Endowment managed by hospital board: $20 million

Financial Needs Martin and his wife:

 Invest self-employed income for retirement  Save enough for college tuition for three children  Consider taking more risk in exchange for

long-term growth

Lydia and her husband:

 Manage accounts with several

different investment firms

 Provide income to maintain two

homes in retirement

 Gain comprehensive perspective on

all their assets

David and his wife:

 Coordinate investments with estate and legacy

planning

 Establish trustee relationship to manage portfolio

if incapacitated

 Establish trust accounts to pay for grandchildren’s

education

Foundation:

 Better risk management following losses in bear

market

 Revise investment policy and improve returns to

support 4% annual spending commitments

Portfolio Manager Solution

Martin and his wife have more than enough current income to assume additional risk using this approach:

 Aggressive allocation to equities. Individual

stocks selected for large- and mid-cap allocations, supplemented by mutual funds, ETFs, and long/short funds

 Portfolio of individual bonds provides limited

fixed-income exposure to diversify risk

Lydia consolidated 100% of family assets in a customized portfolio using this approach:

 Long-term conservative allocation

using mutual funds and ETFs to provide substantial fixed-income exposure across corporate and government bonds in the United States and abroad

 Exposure to growth-oriented equity

mutual funds to pursue principal

The Portfolio Manager for David and his wife works with Trust Company specialists to establish:

 Investment Advisory Account enabling David and

his wife to stay involved in investment decisions for as long as they’re able

 Long-term, moderately aggressive allocation

to pursue asset growth for the benefit of children and grandchildren

 Trusts for grandchildren’s education managed

as a single portfolio using same strategy

Based on income and spending concerns, board should set up long-term, moderate allocation as follows:

 Taxable portfolio of individual bonds, supplemented

with high-yield and emerging market debt, to meet spending requirements

 Create an equity portion made up of individual

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Benefits of TIAA-CREF

Private Asset Management

Whether your desire is to leave a legacy for your

children, grow your foundation’s endowment, or meet your income needs in retirement, Private Asset Management can offer the solutions you need and the service you deserve.

You can only reach your unique goals when you have a plan that’s tailored for you and designed for the long term by helping to manage downside risk. Our level of ongoing personalized attention assures that:

 Your dedicated Portfolio Manager addresses

your multiple goals by keeping the portfolio aligned with your long-term objectives, risk tolerance, the time you’ve set to reach each goal, and tax sensitivity.

 Our seasoned research teams identify

an effective asset allocation strategy and selection of investments, based on collaboration with your Portfolio Manager.

 Our risk management approach

incorporates advanced asset allocation to help reduce losses during periods of economic uncertainty and market volatility.

 Investment fees are exceptionally

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To start designing your individual plan,

please contact your TIAA-CREF Advisor,

Consultant or Trust Company representative.

Or, call 888 842-9001.

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References

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