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Today’s Agenda

Asset Management Overview

1

What's New in AMS 7

2

New Process Automations (workflow)

3

Migration from 6.x to 7.0

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3

What is Asset Management Suite?

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The Asset Management Test

1. What hardware assets are in your environment?

2. What software applications are installed on that hardware?

3. What versions are those applications?

4. Are you compliant with software license agreements?

5. What is the relationship to other configuration items?

6. Are there contracts tied to those assets?

7. Is that asset leased or purchased?

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What can Asset Management Do?

Altiris Asset Management Suite 7.0

• Manage Assets

– Contracts: Hardware, software and maintenance

– Leases: Computer hardware and equipment

– Software: Products, licenses, and purchases

• Reduce Costs

– Optimize: Hardware and software procurement

– Reduce Risk: Software over-subscription, hardware

theft.

• Report on Configuration Items

– Relationships: Track the associations between CIs

– Change: Understand the change history of CIs

– Assignment: Location, ownership, and cost center

• IT Process Automation

– Integrate: Incorporate asset management best

practices in to your IT management process.

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What Can Asset Management Do for your Organization?

• Asset Management becomes the Operational Baseline for IT

– Providing vital info on asset location, ownership and cost

– Decision support when managing the TCO of hardware or software assets

– Graphically display the relationships between an asset and any other CI (cost center, other

hardware, location, employee, etc.)

• Manage Expenses

– Cost tracking allows optimization and justification for charge backs

– Software License Management, harvesting and reclamation

– Lease management

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What Can Asset Management Do for your Organization?

• Facilitate growth or contraction

– In times of growth, streamline employee on-boarding

– In times of contraction, facilitate asset reallocation

• Minimize risk

– Disappearing assets & data

– Software licenses out of compliance (software vendor license audits)

• Align purchasing and IT operations with business goals/objectives

– Allow IT to become more strategic and cost effective

– Stop wasting money on unused software

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Customer Case Study

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Case Study: Predictability of Software Costs

$0.00

$50,000.00

$100,000.00

$150,000.00

$200,000.00

$250,000.00

$300,000.00

$350,000.00

$400,000.00

$450,000.00

$500,000.00

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

Yearly Cost Analysis

Software Product Cost

9 Altiris AMS deployed to manage licenses and meter software

Customer Case Study, ManageFusion, Las Vegas 2009

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Case Study: License and Version Control

0

200

400

600

800

1000

1200

1400

1600

1800

2002

5 Basic

5 Pro

6 Basic

6 Pro

7 Basic

7 Pro

Licenses vs. Installed

Licenses

Installed

Immense risk of fines for being out

of compliance

After 1 year the customer is 75% complete with their license harvesting exercise and has avoided

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What’s in Asset Management Suite 7.0

• Intelligent Software Management Integration

– Software Licenses tied to Software Products in catalog

– Software Purchases linked to Software Licenses

• Cost Model

– Assign costs to resources

– Calculate depreciation

• Procurement/Receiving

– New automated process

• Process Automation

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What’s new in Asset Management Suite 7.0

• Improved user interface

– portal pages, security, reporting, and resource association diagram

• Flexible resource edit page

– Control data class visibility with custom views

• Create custom hierarchical organizational types

– Automatic organizational group creation (e.g. business units, etc)

• Improved barcode device support

– Barcode scanners now support flash memory

– Improved profile configuration for barcode scanners

– Expanded support for barcode scanner models

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Tracking and Securing Assets

• Portals

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Resource Edit Page – Customizable Views

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Software Product Licensing Summary

(Resource Manager)

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Software License Compliance in 6.5

Software Purchase

Search Rules

Reporting engine

Calculates compliance

Process Software

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Software Catalog

Intelligent Software Management

19 Manual Additions Dependency Updates Supersedes Conflicts

Software Library

Smart Discovery

Wise Package Studio Commercial Software Data

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Software Component

Software License Management in 7.0

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21

Vs.

Determining License Compliance in 7.0

Software Licenses

& Purchases

Software

Product

Software

Component

Installs

Owned

Installed

Software Product Version 1.0

Vs.

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Workflow in AMS 7.0

• AMS 7 will ship with 3 workflows out of the box

– Ownership Audit

• Notify a single user or a group of users

• Initiated from a context menu (item action) or on a schedule (task)

– Hardware/Software Request

• Hardware/software request portal.

– Lease Termination

• Notification of pending lease expiration

• Initiate the return process

• Workflows will be exposed in several ways

• Item Task (right click, context menu)

• Task (schedule or on demand)

• Service Catalog

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Gartner Magic Quadrant™

PC Life Cycle Configuration Management, 2008

Symantec positioned in the

Leaders Quadrant in the

Gartner Magic Quadrant for

PC Life Cycle Configuration

Management

Source: Magic Quadrant for PC Life Cycle Configuration Management; by Terrence Cosgrove, Ronni J. Colville; December 29, 2008

The Magic Quadrant is copyrighted December 2008 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of

a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as

defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be

a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is

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The Forrester Wave™

Client Management Suites, Q3 2007

Symantec’s acquisition of

Altiris in Q2 2007 illustrates

the impending requirements

of integrated security and

management—and that is

exactly what Symantec

delivers.

Natalie Lambert

Senior Analyst, Forrester

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Asset Management Workflow

Install and Configuration

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Step 2: Outbound Mail Settings

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Step 4: Process Connection URLs

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Step 6: AMS Specific Data (cont)

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Asset Workflow Example

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Step 1a:

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Step 1b:

Confirm owners of the selected assets

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Step 2:

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Step 3a:

Owners are linked to a web form for validation

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Step 3b:

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Step 3c:

Ability to add new assets not currently managed

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Step 3d:

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Step 3e:

Provide reason for lost assets

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Step 3f:

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Step 4:

Email notifications confirming process is complete

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AMS 6.x to 7.0 Migration

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Migration Wizard

• When an existing AMS 6.x database is identified you will be prompted

to run the migration wizard

• There are two migration methods

– Off box

– In place (on box)

• Both follow the import/export methodology

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AMS IMPORT Migration Wizard

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AMS 7: Post Migration Config

• License migration process is

required after AMS 7 data

import

• Imports your 6.x software

in to the software catalog

• Associates a 6.x license

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