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Membership, Credit and Service Application

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(To be filled out by the Telephone Company)

The above application for membership accepted by resolution this _______ day of ___________, 20_____ Red River Rural Telephone Association By _____________________________________________________

President of Cooperative

Membership, Credit and Service Application

510 Broadway ~ P.O. Box 136

Abercrombie, ND 58001

Call 701-553-8309 or 1-866-553-8309

Fax: 701-553-8396

www.rrt.net

Date ____________________

1. Billing Name and Address (please print)

Name ____________________________________________ Address __________________________________________ City _____________________________________________ State ____________________ Zip Code _______________ Residential Social Security #_______________________ Business Incorporated Fed. ID# ________________ Bus/Res. Not available in all exchanges, must meet specific criteria Date service is to be connected _______________________

2. Past Service Information

Home telephone # _________________________________ Cell Phone # ______________________________________ Previous phone # __________________________________ Have you had service with our company before? __________ If yes, when? ______________________________________

3. Credit Information

Do you rent your home? Yes _______ No _______

If yes, landlord's name ______________________________ Employed by: ___________________________ years _____ Spouse employed by: _____________________ years _____ Work phone: Applicant ______________________________

Spouse ________________________________ Name & phone # of relative not living with you who knows where you can be reached:

_________________________________________________ Relationship:_____________________Phone #______________

4. Service Location Information

Has there ever been telephone service at this location? Yes -- Who lived here last? ________________________ _________________________________________________

No -- Provide township, range & section or directions. _________________________________________________ _________________________________________________

Name of nearest

neighbor__________________________________________ _________________________________________________

THE UNDERSIGNED hereby applies for membership in the Red River Rural Telephone Association, a Minnesota Cooperative (hereinafter called the “Cooperative.”) As a part of this application, the undersigned agrees as follows:

(a) To purchase from the Cooperative telephone service as specified in the Bylaws of the Cooperative, and, after obtaining membership, continuing to receive service: and

(b) To comply with and be bound by the Articles of Incorporation and Bylaws of the Cooperative, and, any rules and regulations adopted by the Board of Directors. (A copy of the Bylaws can be found in our telephone directory.)

(if signing for a business, please include your title)

Membership #

Phone # Assigned

911 address _______________________________________ County ___________________________________________

MEMBER SERVICE AGREEMENT

Applicant's signature_________________________________________________________

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The Federal Communications Commission (FCC) has directed all local telephone companies to provide a subscriber’s billing name and address (BNA) data to long distance carriers when (1) the subscriber accepts a third party or (2) the subscriber has placed a call using a long distance carrier other than the company to which the caller is presubscribed. The BNA information will only be provided when necessary for the long distance carrier to issue proper billing. The FCC has directed that your Billing Name and Address data can only be used by the long distance carrier for billing purposes.

Listed Unlisted Non-published ($1/month) ________________________________________________________

Directory Name

________________________________________________________ Directory Address

________________________________________________________ Additional Listing (25¢ per month)

Customer Owned Leased ________________________________________________________ ________________________________________________________

the nearest whole dollar and the additional amount is pooled in a fund to assist local communities and non-profit organizations. Funds collected help improve life within our communities.

New customers are automatically enrolled in the Common Cents program. Participation is optional and you may change your participation at any time.

MARK THE BOX BELOW IF YOU DECIDE NOT TO PARTICIPATE IN THE COMMON CENTS PROGRAM.

Remove my account from the Common Cents program.

Auto Callback $1.50 Auto Recall $1.50 Call Forwarding – Basic $1.00 Call Forwarding - Busy Line $1.50 Call Forwarding - Don’t Answer $1.50 Call Forwarding - Fixed $2.00

Call Waiting $1.00

Call Waiting ID (requires Caller ID) $2.00 Caller ID – Number Only $3.00 Caller ID – Name & Number $4.50 Distinctive Incoming Ring $5.00 Distinctive RNG/CWT $1.50 Inside Wire Maintenance $1.25 Originating Call Management $3.50 Selective Call Acceptance $1.50 Selective Call Forwarding $1.50 Selective Call Rejection $1.50 Speed Dial - 8 numbers $1.00 Speed Dial - 30 numbers $2.00 Telemarketer Call Screening $2.95 3-Way Calling $1.00 Voice Mail – Basic $3.95 Voice Mail – Enhanced $4.95

Allow 3rd party billing Call charges apply Allow collect calls Call charges apply Caller ID line blocking (residential) No charge

International call block No charge 900 numbers block No charge Restrict long distance calls No charge

Type of service: Residential Business Business/residential Automatic payment options: Auto bank pay Credit card E-bill

CPNI form returned Long distance carrier selected Any interest in the following services: Internet SecureIT Cellular

Deposit required? Y / N Amount $___________________ Date paid ________________

COMMENTS/NOTES ________________________________________________________________________________________

____________________________________________________________________________________________________________ ____________________________________________________________________________________________________________ in which customers have their monthly bills rounded up to Red River Communications has a Common Cents program

BILLING NAME AND ADDRESS INFORMATION

CALLING FEATURES & MONTHLY CHARGES

DIRECTORY

EQUIPMENT

COMMOM CENTS PROGRAM

SERVICE RESTRICTIONS

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Common information such as mother’s maiden name, birthday, home address or social security number should NOT be used as a password.

The FCC mandates that all telecommunications companies safe guard Customer Proprietary Network Information (CPNI)

data. In general terms, CPNI is personal information stored and collected by Red River Communications for billing and

provisioning service. Examples of protected information include call detail, services and features subscribed to and

carrier selected. Examples of non-protected information, because it is of public record, include name, address and

phone number if published. Red River Communications will do everything possible to protect the privacy of your CPNI

information. Part of the rule changes by the FCC requires Red River Communications to perform a customer

authentication process anytime you call for protected information about your account or if you come into the office.

The following procedures have been put into place by Red River Communications to comply with these requirements.

● If you come to the office for information

, please bring a copy of your complete bill with you. If you do not have

your bill you will need to provide a valid photo ID before we can share information on your account.

● If you are calling the office

, you need to provide your CPNI password to allow us to share information about your

account. Please create a CPNI password that you would like to use.

Security questions may be set up on your account in the event you call our office to inquire about your account and do

not remember your password. Answering these security questions will allow you to access your account. Please fill out

at least one of the security questions and answers below.

Additional Authorized Contacts:

In addition, information will only be given to the name of the person on the account.

If you would like other people (husband, wife, family, etc) to have access and/or make changes, please provide the

names below of those whom you wish to have access to your account. Remember, all contacts will need to know the

password and security questions when they call in to our office.

Thank you for assisting us in protection your information. If you have any questions, please call our business office at

701-553-8309 or 1-866-553-8309.

Account Holder Name:

Typed or Printed Signature

Password: ______________________________ Phone #: ______________________

Please provide a simple question(s) and answer(s) for the times you need to contact Red

River Communications.

Question 1: Pets name(s)? Answer: ____________________________

Question 2: Favorite color? Answer: ____________________________

Question 3: ____________________________________________________ Answer:____________________________

(Create your own question)

Please identify any additional authorized contacts:

Additional Authorized Contact: _________________________________________________

Additional Authorized Contact: _________________________________________________

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LONG DISTANCE CARRIER SELECTION & FREEZE FORM

Subscriber's Name

Requested by Phone #

CARRIER SELECTION:

Long distance service is divided into two calling areas called intraLATA and interLATA.

Long distance companies may choose to serve one or both LATAS. This map is also shown in the front section of the telephone directory. See the attached list of available carriers.

The Fargo/Brainerd area in white

is your intraLATA calling area.

Everywhere outside the white area

is your interLATA calling area.

interLATA: change from present carrier _______________________ to new carrier ________________________

(name of carrier) (name of carrier)

Carrier's 4-digit ID code (shown on long distance carrier list): ____________________________

intraLATA: change from present carrier _______________________ to new carrier ________________________

(name of carrier) (name of carrier)

Carrier's 4-digit ID code (shown on long distance carrier list): ____________________________

To ensure proper billing, please contact carriers when selecting or disconnecting their services.

FREEZE REQUEST (optional)

To avoid being "slammed," meaning your long distance carrier(s) is changed without your permission, you can "freeze" your long distance carrier(s). Then NO carrier change can be made UNLESS you contact your local telephone company.

A "FREEZE" IS FREE. Mark below to "freeze" your carrier(s). Also, contact your local telephone company

to remove a freeze.

________ Freeze my carrier(s) for both LATAs. ________ Freeze just my intraLATA carrier. OR

________ Freeze just my interLATA carrier.

Signature Date

Please complete and return this form to Red River Communications.

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Automatic volume discounts

apply when RRLD charges are:

* Red River Long Distance savings plan rates apply to all (intraLATA and interLATA) long distance calls.

$0 to $19.99 =

12¢ min.

$20 to $39.99 =

11.65¢ min.

$40 to $79.99 =

11.3¢ min.

$80 to $199.99

=

10.6¢ min.

$200 or more =

9.2¢ min.

For more information call

1-866-553-8309 toll-free or

701-553-8309

If you want to change to Red River Long Distance, please complete this form

LATA Selection -

Long distance service is divided into two calling areas intraLATA,

(calls within a LATA or area) and interLATA (calls between LATAS or area).

Carriers may serve one or both LATAS.

For a map of the LATAS calling area, see page 22 in our telephone directory.

Please change and freeze my InterLata carrier to Red River Long Distance ______

(please check)

Please change and freeze my IntraLata carrier to Red River Long Distance _______

(please check)

To ensure proper billing, please contact carriers when selecting or disconnecting their service.

Name_____________________________________________________________

Signature _______________________________________________________

Phone #___________________________________________________________

Please sign me up for the - (select one)

Call

“60”

Minute Plan

(60 minutes for $5.95/month) __________

Call

“200”

Minute Plan

(

200 minutes for $15.95/month) _________

Call

“350”

Minute Plan

(350 minutes for $24.95/month) __________

Call

“600”

Minute Plan

(600 minutes for $39.95/month) __________

Call

“1000”

Minute Plan

(

1000 minutes for $59.95/month) _________

Direct dial calls within the United States. Each call is rounded up to a full minute.

Name _____________________________________________________

Phone # ___________________________________________________

Signature __________________________________________________

Call 701-553-8309 or 1-866-553-8309 toll-free.

Red River Long Distance Savings Plans

Red River Long Distance Savings Plans

Red River Long Distance Forms

Just 12¢ a minute

Day or Night

Anywhere in the USA.

If you already have Red River

Long Distance service, simply

call our office to select one of

the plans below.

Call

“60”

Minute Plan

(60 minutes for $5.95/month)

Billed in full minutes. Overage is 12¢/min.

Call

“200”

Minute Plan

(200 minutes for $15.95/month)

Billed in full minutes. Overage is 10¢/min.

Call

“350”

Minute Plan

(350 minutes for $24.95/month)

Billed in full minutes. Overage is 9¢/min.

Call

“600”

Minute Plan

(600 minutes for $39.95/month)

Billed in full minutes. Overage is 8.5¢/min.

Call

“1000”

Minute Plan

(1000 minutes for $59.95/month)

Billed in full minutes. Overage is 8¢/min.

Each call is billed in 6-second increments with a 30-second per-call minimum.

and return it to

Red River Communications - P.O. Box 136 - Abercrombie, ND 58001.

To switch to Red River Long Distance, complete and return this

form to

Red River

Communications

- P.O. Box 136 - Abercrombie, ND 58001.

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AUTHORIZATION FORM

FOR AUTOMATIC PAYMENT

I authorize Red River Communications and the financial

institution named below to initiate entries to my checking

account or credit card. This authorization will remain in

effect until I notify the company in writing to cancel it.

Red River Communications will have a reasonable

oppor-tunity to act on it. I can stop payment by notifying my

bank 3 days before my account is charged. I can have the

amount of an erroneous charge immediately credited to

my account up to 15 days following issuance of my bank

statement or 60 days after posting, whichever occurs first.

Auto Bank or Credit Card Pay

Authorization Form

Automatically pay your monthly bill!

Automatically pay your monthly bill!

_________________________________________________ (Financial Institution Name)

_________________________________________________ (Financial Institution Address)

_________________________________________________ (City, State, Zip Code)

__________________________________________________ (Bank Transit Number)

__________________________________________________ (Checking Account Number)

Monthly Credit Card Payment or Auto Bank Pay

(Deduction from credit card or auto bank occurs on 6th to 8th each month)

Billing name as it appears on Credit Card (Please Print) Credit Card Number

Credit Card Number

Credit Card Number

Billing name as it appears on Credit Card (Please Print) Billing name as it appears on Credit Card (Please Print)

Please send a

voided check

___________________________________________________ (Company)

___________________________________________________ (Billing Name - please print) (as it appears on bill)

___________________________________________________ (Telephone Number)

___________________________________________________ (Address)

___________________________________________________ (City, State, Zip Code)

___________________________________________

(Signature)

___________________________________________

(Date)

Credit Card CVV/CVC

(Last three digits on signature line on back of card)

Expiration Date

If you have any questions please call Red River

Communications at 701-553-8309 or 1-866-553-8309

toll-free.

Please mail to: Red River Communications

PO Box 136

Abercrombie, ND 58001

Month

Year

**Optional method to pay the monthly bill**

References

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