Introduction to Computer Facilities

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Introduction to Computer Facilities

Acceptable Usage

Computer equipment provided by the University of Tasmania is managed and supported by the IT Resources department on behalf of the Faculty of Education. The conditions of use of these facilities are illustrated in the Information Technology Facilities Use Guidelines document, an agreement for which is completed for all new staff along with a Letter of Offer distributed by Human Resources.

The full document can be found at:

http://www.utas.edu.au/itr/policies/usage_guide.html Contacting IT Support

Email [email protected] Phone 1818 – UTAS - IT Service Desk

3987 – Newnham Campus 3161 – Newnham Campus 1949 – Sandy Bay Campus

Offices B216 - Newnham Campus

H328 - Sandy Bay Campus

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[email protected]

At the Faculty of Education, we use Microsoft Outlook as our email system.

This program is found by clicking – Start  All Programs  Microsoft Office  Microsoft Office Outlook 2010.

After you have run this for the first time, a quick launch link will be placed on your task bar (circled below) which you should click to start Outlook every time you power on your PC.

When sending messages with large attachments, please bear in mind that student mail boxes have a limit of 300MB total. If you send a message with a large attachment, students may not be able to receive it as their mailbox may be full.

Searching for addresses

To search for the e-mail address of someone in the University, enter their name in the “To…” field when starting a new email, in the format Firstname, Lastname.

Tip:

You may need to click on Tools: “Check Names”. If the system has found their address, the name will appear underlined.

Email Distribution Lists

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Student address lists

There are mail lists in the UTAS email system for each unit. To send a message to all students enrolled in a unit, type in the unit name followed

by @utas.ad.internal (eg [email protected]). You may need to

click “Check Names” (Tools menu in Outlook). Student not receiving e-mail for unit

If a student is not receiving emails which have been sent out using the unit code mailing list the student will need to check with Student Administration and make sure they are enrolled in that unit.

If problems still occur, please contact IT support.

Accessing Education Student Email Addresses

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Using Email Remotely

You can access your University of Tasmania email remotely through Outlook Web Access (OWA). You can access this by following the following links.

You can access your Outlook webmail from the following web page (http://owa.utas.edu.au) or (https://webmail.utas.edu.au)

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Forwarding / Vacation message in Outlook

To set an “I’m away” message for your e-mail, open Microsoft Outlook. Pull down the File menu and select “Automatic Replies (Out of Office)”. Click on “Send automatic replies”.

The next time you open Outlook, you will be reminded to turn off the out of office message.

Please do not try to set a vacation message through the University web page – it will cause problems for your Faculty of Education e-mail if you do.

How to setup an out of office message

Open Microsoft Outlook Click on the File menu then Select “Automatic Replies Out of Office”.

Click on “Send automatic replies”

and type the message in to the box

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Recovering Archived Messages from OWA

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Calendar Sharing and Permissions

How to Open a Shared Calendar

Select Calendar tab in Outlook and click Open a Shared Calendar.

Click NAME button and search for either the EDU-CALENDAR NAME or the FIRSTNAME LASTNAME of the person‟s calendar you wish to access. Then click ok, then ok again.

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How to Share Your Calendar

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How to Set Permissions on Your Calendar

Select Calendar from Outlook,. Select the Calendar Permissions Tab then click Add button. Search for the person you wish to give permissions to in the address book. Click Add then OK.

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LAPTOP USERS – Important Information

Travelling between campuses with your laptop.

Please ensure your laptop has been registered for the location you will be travelling to on the UTAS network. This must be done at least the day before you travel. example if you are going to Hobart Library and you normally work in Launceston Education Faculty, you will need to log a job with IT support (email your request to [email protected] ) to have access to the wired network in Hobart Library.

Sync Toy Instructions

Step 1

Before you leave the office for the day you need to click on the Sync Toy shortcut.

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Step 2

Then to sync your documents you will need to click on the Run button

You can also click on the Preview button and this will allow you to see documents that are ready to sync.

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When successfully finish it should look like the picture bellow

Accessing your file when Off Campus

When away from the office you will need to click on the Offline Documents folder.

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Printing

Connecting to a Printer

Printers are named after the room they are in, for example printer EDU-NHM-B220 is in room B220 on the Newnham Campus. The letter C or the word "COL" after a printer name indicates a colour printer.

To connect a printer click START and type in: For Hobart type \\printsby\

For Launceston type \\printnhm\ For Burnie type \\printccc\ Then press ENTER

Right click the printer you wish to connect to and select Connect... Setting up a default printer

1 Click the “Start” button

2 From the menu select “Devices and

Printers”

3 Right click on the printer that you wish

to set as your default printer

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Photocopiers

Quick guide to configuring a new copier

1. Right click on your newly added copier and choose ‘Printing Preferences’.

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3. Enter the username and password you use to login to your computer (you will need to enter your password again to confirm). You should now be able to print to the copier. Please follow the above process for any other copiers that you add, you do not need enter credentials for printers, you will only need to for copiers.

For a more information and detailed guide to installing, configuring and using photocopiers please visit:

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Advertised programs

The purpose of Advertised Programs gives you the user the flexibility of installing additional software which has been approved by IT support If for example you are on PC that you require “Google Sketchup” to be installed on, you now have the ability to install this yourself by using the Run Advertised Programs application, this can be found under Start menu - All Programs

Click on “run advertised programs” find the software you want installed such as “Google Sketchup” and press run. This will download the software to your machine and install it.

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You will then be presented with this window

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MyLO

MyLO is used by both staff and students for online teaching and learning. For assistance using MyLO visit the Teaching and Learning Online website for assistance, tutorials and many other useful MyLO resources. Email: [email protected]

Phone: x1818

WWW: http://www.utas.edu.au/learning-teaching-online/

Internal Website (Intranet)

Changes / updates to the faculty website and Staff Web Pages

If there is a change or an update required on the Faculty of Education website you will need to email a job request to [email protected] indicating the type of change, location where the change has to be made and content to be changed

Additional Software

There are a number of core software programs which are provided for your use on your Faculty of Education computer. If you require any additional software discuss this with IT Support. Approval from your supervisor may be required if this is licensed software.

Telephones

The telephones in the Faculty are supplied by the communication team based within IT Resources. Here is a guide to using your telephone http://www.utas.edu.au/itr/voicecom/phone_use.html

If you have any queries regarding your telephone, you can contact the service desk.

Email: [email protected] Phone: x1818

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Staff Contact Information

From the Faculty of Education website click the “Faculty staff directory” link

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Lab Bookings

Bookings for the student computer labs are made through the office staff. You can view the bookings through a web page:

Office staff can be located in the reception area for:

Launceston – Building A, Level 1. Also known as „The Fishbowl‟ Hobart – Hytten Hall, Level 4.

How to view your Lab bookings

1 Go to the University Home Page: http://www.utas.edu.au 2 Click “Current Students”

3 Click “Class Timetable” from the list on the left of the page 4 Click “Old Timetable”

5 Click “View venue timetable” in the list on the left of the page 6 For venue name, enter the room number in the form e.g.

- nh.b213.complab - nh.b220.complab - sb.hytten313.complab

7 Fill out the form with the year, semester and so on click “View Details”

Tip:

If you are unsure of the room number, you can click “View a list of all

venues for a campus” and then use Find (Edit: Find) in Internet

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Loan Equipment

There is a variety of equipment available for loan to both Staff and Students. Here is a list of loan equipment available:

Launceston – IT Help Desk: Laptops

Projectors Video Cameras

Digital (still) Cameras Digital Voice Recorders

Launceston – Reception (The Fishbowl): DVD Players

TVs

Overhead Projectors VCRs

Hobart – IT Help Desk: Laptops

Projectors

Digital (still) Cameras Digital Voice Recorders Hobart – Gerard:

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Video Conference Rooms

The Faculty of Education has video conference rooms located in both Launceston and Hobart. Bookings of the faculty owned video conference rooms in Launceston and Hobart may be made by using the shared outlook calendar in Outlook called “EDU-VideoConferenceRooms Education”

The call can be established manually using the instructions provided in the room.

Launceston Video Conference Room: A221c Phone 3187 Hobart Video Conference Room: H325 Phone 7682

Introduction to Computer Facilities