Experion PKS. FTE Driver HotFix 1 R Software Change Notice. Revision Date: July 2, 2021

Full text

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Experion PKS

FTE Driver HotFix 1

R500.2

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice ii

Notices and Trademarks

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Other brand or product names are trademarks of their respective owners.

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice iii

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice iv

Symbol Definitions

The following table lists the symbols used in this document to denote certain conditions.

Symbol Definition

ATTENTION: Identifies information that requires special consideration.

TIP: Identifies advice or hints for the user, often in terms of performing a task.

REFERENCE -EXTERNAL: Identifies an additional source of information outside of the bookset.

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Revision history

Revision Date Description

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice vi

Table of Contents

1 Introduction ... 1

1.1 About the document ... 1

1.2 About the Hotfix ... 1

1.2.1 Problems resolved ... 1

1.2.2 New Items in Hotfix 1 ... 2

1.2.3 Issues ... 2

1.2.4 Limitations ... 2

1.3 Before you begin ... 3

1.3.1 Prerequisites ... 3

1.3.2 Hotfix installation or migration checklist... 3

1.3.3 Applicable nodes ... 3

1.3.4 Extract the Hotfix ... 5

1.4 Special Considerations ... 5

2 Hotfix Installation ... 6

2.1 Stop the services ... 6

2.2 Install the Hotfix ... 6

2.3 Validate the Hotfix installation ... 8

2.3.1 Verify FTE MUX Driver version ... 8

2.4 Post-installation tasks ... 9

2.5 Troubleshooting issues during installation ... 9

3 Additional Information ...10

3.1 New FTE Switch Configuration Files Included ...10

3.1.1 Centralized Switch User Authentication ...10

3.1.2 Cisco 2960X-24 and 9300L-24T-4G Top of Rack Switch Support ...10

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1 Introduction

1.1 About the document

The Software Change Notice describes the prerequisites, resolved PARs, applicable nodes, and steps to install the R500.2 FTE Hotfix 1. Additionally, the SCN contains information about the change impact and additional information for this patch. The latest version of this SCN is always available on the Honeywell Process Solutions website.

1.2 About the Hotfix

Hotfix 1 addresses multiple PARs associated with the FTE Driver package and includes all of changes. Two components of the FTE Driver package are updated, the FTE MUX Driver, and all current released updates for FTE Switch Configuration files are included.

It can be installed on systems installed with the R500.2 release only.

1.2.1 Problems resolved

This Hotfix resolves the following issues.

PAR Description of problem

1-DNJC93R Removing old non-FTE timeout, that is causing single attached disconnects. 1-DPKUREF Windows FTE driver Multicast fault handling

1-D2NTZW7 ARP broadcast storm generated during file transfer resulted in loss of view. 1-7OERZJD FTE Driver generates invalid ARP requests adding to ARP traffic

1-6JSCOCF BSOD after Rebinding Adapters to FTEMUX without rebooting computer 1-AD6REXJ FTE Driver does not work reliably on DELL PE R7910 and R7920 platforms. 1-6GCBO8H A space is missing between the FTE Version and Device Name for PCs in the

FTENODELIST.log

1-AA8PMFN change default timestamp from datetime local to uptime to be consistent with A configuration of the L2.5 router config

1-AEIMSZB Add ports 319 and 320 to L1 HP 2530 files to support PTP packets.

1-BRJXQVT Expansion Model Cisco 3850 switch ports need to be shutdown in Switch Config 1-BPZZFAZ Compressed is spelled with 2 ps in L2.5 stack files causing no compress config

command to fail

1-BLA5CB1 FTE_Wrapper does not allow patch updates to Thin Clients with FTE

1-BRJXQVT Expansion Model Cisco 3850 switch ports need to be shut down in Switch Configuration files

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PAR Description of problem

1-CV6P043 Configuration files and those generated from FTE Switch tool are not correct and has lot of errors for MOXA-EDS-G512E.

1-CA6B1IW FTE Annunciation message 1089 is not allowed in L1 for Moxa and HP Switch Configuration files.

1.2.2 New Items in Hotfix 1

Additional switch configuration files have been added to support PCs on one gigabit switch connections and new switches supported. For a detailed list of changes to switch configuration files reference the changelog.txt file located

“C:\Program Files (x86)\Honeywell\FTEDriver\SwitchConfigurationFiles" directory after the hotfix is installed.

These files have been added to make all files consistent across the Experion PKS FTE R5XX offerings and some file may support functions not available in R500.2.

1.2.3 Issues

FTE Hotfix installation has one known issue.

PAR Description of problem

1-DSXQGDH During uninstallation of the FTEMUX adapter the current FTE MUX adapter IPV4 parameters are not always copied to the Yellow adapter resulting in network disconnections and failure of the patch to install properly on the second execution. Indications: This should not occur at all if the IPv4 settings for the yellow adapter is same as the current FTE MUX Adapter.

Workaround: At step 5 of the Install the Hotfix procedure, verify the network connectivity is active and if the machine is in a domain that the network type is domain. If this is not the case, verify and correct the FTE Yellow adapter IPV4 settings, including IP Address, Subnet mask, Default gateway and DNS servers.

Resume the Install the Hotfix procedure at step 5.

1.2.4 Limitations

R500.2 support media must be installed before R500.2 FTE Driver Hotfix 1 is applied.

1.2.4.1 Hotfix removal

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1.2.4.2 Patch distribution

This patch should be installed on all Experion PKS R500.2 nodes with the Honeywell FTE MUX Driver.

[✓ ] Not Limited [ ] Limited for:

1.2.4.3 Localization

[✓ ] Not impacted [ ] Patch may contain strings in English. A Localization version to be included in the next release. [ ] Needs additional localization support. 1.2.4.4 Cumulative patch [✓ ] Yes. See Prerequisites [ ] No

1.3 Before you begin

1.3.1 Prerequisites

This patch is for all customers running on Experion R500.2 with FTE MUX driver installed. All Microsoft updates must be applied before starting this patch installation.

1.3.2 Hotfix installation or migration checklist

Task order Task Reference

1 Prerequisites See section Prerequisites

2 Applicable nodes See section Applicable nodes

3 Copying and extracting the Hotfix See section Extract Hotfix

4 Installing the Hotfix See section Hotfix Installation

5 Verify Hotfix Installation See section Validate the Hotfix

Installation

1.3.3 Applicable nodes

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Node Is the patch applicable?

Application Server (EAS) Yes

Application Control Environment (ACE) Yes

Application Control Environment TPN Connected (ACE-T) Yes

APP Node (E-APP) Yes

Console Station (ES-C) Yes

Console Station TPN Connected (ES-T) Yes

Console Extension Station (ES-CE) Yes

Experion Server (ESV) Yes

Experion Server TPN Connected (ESVT) Yes

Enterprise Model Builder (EMB) Server Yes

Enterprise Model Builder (EMB) Client Yes

eServer No

Flex Server Yes

Flex Station (ES-F) Yes

Simulation Control Environment (SCE) Yes

Experion HiWay Gateway (EHG) Yes

Domain Controllers server 2008 (64 bit) R2 only Yes

Domain Controllers server 2012 Standard and R2 Yes

Domain Controllers server 2016 Yes

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1.3.4 Extract the Hotfix

Perform the following steps to copy and extract the Hotfix.

1. Log in as a user with Administrators privileges on the computer.

2. Extract the zip file: (Experion_PKS_R500_2_FTE_driver_HotFix_1.zip) to a temporary location such as C:\temp, on the local machine.

1.4 Special Considerations

Remember to sync the redundant Experion Servers before and after each server is updated.

ATTENTION: Do not combine this Installation with other Hotfixes.

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2 Hotfix Installation

2.1 Stop the services

To ensure the Experion Servers do not become dual primary and that other operations are not performed on the node being updated it is important to stop services after each reboot during the Hotfix installation.

1. From the windows start menu Select Start>Honeywell Experion PKS Tools> Experion

PKS Services Control Panel.

2. Select Yes to the User Account Control Prompt (SSServices.exe). If this appears. 3. From the Experion PKS Services Control Panel, Select Stop All Services, Select OK. 4. Close all applications and select OK from Warning prompt

5. Select OK

6. Verify “Successfully stopped all Services.”, select OK, then select Exit 7. For Experion PKS Redundant Servers only:

a. Make sure the Server is set to “Database Unloaded” b. Make sure all Engineering Services are stopped.

c. Open the Command Prompt with Administrative privileges. d. Type: sc config HSCSERVER_System start=disabled e. Verify Output: “[SC] ChangeServiceConfig SUCCESS” f. Node is ready to proceed with the Hotfix installation.

ATTENTION: Applicable only for Servers

Post installation: Please follow the instructions carefully after installing the patch and before the final reboot i.e. step 14 of section 2.2 - Install the Hotfix

2.2 Install the Hotfix

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice P a g e | 7 3. Select Yes, from experion_wrapper - Confirmation prompt.

4. Verify the experion_wrapper application runs and shows “Processing 1 of 1

Ftedriver\FTEMux_wrapper.exe”. This will take some time.

5. Verify experion_wrapper - Update Process reboot prompt.

6. Select Yes and then verify the computer restarts.

7. After restart has completed, Log back into the account with administrative rights. 8. Stop all services per section 2.1 Stop the services

9. Execute Experion_PKS_R500_2_FTE_driver_HotFix_1.exe 10. Select Yes to the User Account Control Prompt.

11. Select Yes to experion_wrapper confirmation prompt.

12. Verify the experion_wrapper application runs and shows “Processing 1 of 1

Ftedriver\FTEMux_wrapper.exe”. This will take some time.

13. Verify the Prompt Experion Wrapper.

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice P a g e | 8 16. Verify the computer restarts.

17. The FTE MUX Driver Patch installation is complete.

ATTENTION: Applicable only for Servers

Post installation – Servers Only: After installing the patch and before final reboot, i.e. step

14 of section 2.2 Install the Hotfix, on wrapper prompt click No to restart and follow below

instructions.

Setting up Server to auto start

1. Open Command Prompt with administrative privileges

2. Type: sc config HSCSERVER_System start= Auto

3. Verify Output:” [SC] ChangeServiceConfig SUCCESS”

2.3 Validate the Hotfix installation

2.3.1 Verify FTE MUX Driver version

1. After restart has completed: Log in as a user with Local administrator’s privileges on the computer.

2. Select Right Mouse Click and select Control Panel and then select Network and

Internet > Network and Sharing Center >Change Adapter Settings.

3. The Network Connections dialog box is displayed.

4. Select the FTE Yellow, Right mouse click on the adapter, select Properties 5. Select Continue if the User Account Control Prompt appears.

6. Select Honeywell FTE Mux-IM Protocol Driver, then select Properties

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice P a g e | 9 8. Select Cancel, then select Cancel on properties window.

2.4 Post-installation tasks

Verify the FTE properties settings by following the information in the Fault Tolerant Ethernet

Installation and Service Guide.

2.5 Troubleshooting issues during installation

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3 Additional Information

3.1 New FTE Switch Configuration Files Included

Since this Hotfix is rolling in all approved and tested changes to the FTE MUX Driver package additional FTE Switch Configuration Files are included in this Hotfix. The Virtual Top of Rack 1 Gigabit switch support and support for RADIUS and TACAC+, Centralized Switch User

Authentication, one gigabit PC Support, and newly supported switches; Cisco C9200 and C9300 switches and routers, C9300-24UX for ToR support and replacement for the IE3000 switch IE3300. Also included is support for the HP Aruba 2930F-24 switch.

3.1.1 Centralized Switch User Authentication

Customers requested that RADIUS and TACAC+ support be included in the FTE Switch supported configurations, so files have been provided to setup Cisco switches to configure either of these protocols to be supported.

Reference the latest Fault Tolerant Ethernet Overview and Implementation Guide for details in the section Centralized Switch User Authentication. These files are located in the directory… \FTEDriver\Switch_Configuration_Files\secure login setup\

3.1.2 Cisco 2960X-24 and 9300L-24T-4G Top of Rack Switch Support

The new tor_2960x_24.text and ToR_9300l_24_cnfg_RPVST.text switch configuration files provides a new 1Gbps top of rack (TOR) configuration template for the C2960XR-24TS-I, C2960X-24-TS-L and 9300L-24Y-4G switches respectively. These file is located in the directory… \FTEDriver\Switch_Configuration_Files\cisco catalyst 2960X and cisco catalyst 9300.

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SYST 1 2 11 12 13 14 23 24 MGMTCONSOLE MAST STAT STACK SPEEDRPSCONSOLE SFP2728 2526 Catalyst 2960-XR Series IP LITE 1G UPLINK SYST 1 2 11 12 13 14 23 24 MGMTCONSOLE MAST STAT STACK SPEEDRPSCONSOLE SFP2728 2526 Catalyst 2960-XR Series IP LITE 1G UPLINK Level 2.5 Level 2 Level 1 cros sover Level 2 Level 1 cros sover FTE Community 102 Running MSTP TOR Switches Running PVST+ FTE Community 101 Running MSTP

Before integrating the Top of rack switch into the FTE Community each FTE community switch must have root guard implemented on each of the TOR switch connections.

3.1.3 Configure Back Bone switch for Top of Rack (TOR) connection

a) Confirm the latest backup exists for all FTE Backbone switches involved.

b) Verify the current Spanning Tree configuration on the Backbone switches. Make sure the Yellow and Green Back Bone switches are the spanning tree root for all the communities involved.

c) Configure the designated ports for connecting to the TOR switches by copying the existing port configuration and change the description and VLAN to match the community configuration. Sample as below for 3850-12S-S back bone switch.

interface GigabitEthernet1/0/XX description TOR-Yellow-SWITCH no ip address

switchport access vlan 101 switchport mode access

service-policy input cda_in_policy service-policy output cda_out_policy

storm-control broadcast level bps 20m 18m storm-control multicast level bps 20m 18m storm-control action trap

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FTE Driver HotFix 1 Release Experion PKS R500.2 Software Change Notice P a g e | 12 d) For any other type of FTE Back Bone Switch use the following syntax for each of the

TOR connections to the FTE Network: interface GigabitEthernet1/0/XX description TOR-Yellow-SWITCH no ip address

switchport access vlan 101 switchport mode access mls qos trust dscp

service-policy input cda_policy srr-queue bandwidth share 1 2 3 4 priority-queue out

storm-control broadcast level bps 20m 18m storm-control multicast level bps 20m 18m storm-control action trap

spanning-tree guard root

Figure

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