Learning Centre Advisor
Part Time 0.8fte (30 hours per week)
Context
INTO University Partnerships is an independent organisation committed to expanding higher education and career opportunities for students across the globe.
We believe in the power of education to transform lives. We believe that movement of students leads to movement of ideas, which in turn creates better and more successful societies.
We connect students seeking quality international education with leading universities worldwide aspiring to widen their global reach and impact. Achieving the best learning experience and career prospects for students is central to our mission.
Since our inception in 2005, INTO has pioneered innovation in international education and created ground-breaking partnerships with 30 universities in the US and UK. We have so far helped more than 130,000 students from 190 countries realise their dream of achieving a degree from a world-class university. We also equip students to get a head start in building a career. We do this by offering exceptional academic and employability skills programmes. We are active in over 120 countries and provide unrivalled personalised service to international students with more than 1,500 experienced staff worldwide and a global network of 2,000 recruitment partners.
Reporting line
The Learning Centre Advisor reports to the Learning Centre Manager
Job description
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Job dimensions
Key member of the Learning Centre team. Will have contact with key stakeholders internally across the organisation and, on occasion, external stakeholders. To provide learning
resources and e-learning support for all students and academic staff ensuring that accurate information is provided in a timely manner.
Key accountabilities and duties
• To assist the Learning Centre Manager in the day-to-day management of the Learning Centre.
• To be responsible for the opening of the Learning Centre when the Learning Centre Manager is not present
• To assist the Learning Manager in the training, and day-to-day support of Learning Centre Advisors.
• To assist the Learning Centre Manager in the management and development of its Brightspace (VLE) content.
• To assist the Learning Centre Manager in the management and development of its website content.
• To administer the ordering and administration of centre textbook and e-resources requests from academic staff.
• To support student access to Dynamic Learning.
• To provide a customer focussed service in the Learning Centre. • To assist users in finding the information they require for their studies. • To be responsible for the issue, renewal and returns of books.
• To assist with printing, photocopying, and scanning of documents. • To assist with the processing of new library stock.
• To assist the Learning Centre Manager in the delivery of Learning Centre inductions. • To assist the Learning Centre Manager in the delivery of e-learning sessions . • To contribute to the design of Learning Centre displays.
• To assist in the setup and the promotion of the Learning Centre using social media. • To be responsible for shelving, filing, and tidying library materials using the Dewey
Decimal system.
• To liaise with academic teams regarding resource orders and disseminating information. • To liaise with Student services in organising student access to Manchester University
Library.
• To assist the Learning Centre Manager in the preparing of reports.
• To support the Learning Centre Manager to ensure students and staff comply with our copyright licenses.
• To assist in the promotion of student reading for pleasure.
• To assist in organising termly events in the Learning Centre, linking at least one with INTO Giving.
Location
Salary
Salary text here. Band B £18,205 to £24,494 pa ( pro rata for part time hours )
Safeguarding
As part of our Safeguarding procedures, applicants are asked to note that: • references will be followed up;
• all gaps in CVs must be explained satisfactorily:
• proof of identity and (where applicable) qualifications will be required;
• reference requests will ask specifically whether there is any reason that they should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18;
• appropriate suitability checks will be required prior to confirmation of appointment.
This role meets the requirements in respect of exempted questions under the
Rehabilitation of Offenders Act 1974. All applicants who are offered employment will be subject to a Disclosure and Barring Serviced check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions.
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Person specification
Essential Desirable
Legal status Appropriate DBS will be required
prior to confirmation of appointment; Eligibility to work and travel freely to and from UK.
Academic qualifications
Educated to degree standard or equivalent.
Library or Information qualifications.
Experience and achievements
Relevant supervisory experience of paid or voluntary work in a customer-focussed environment.
Relevant experience of paid or voluntary work involving face to face enquiry work.
Experience of working in a team. Experience of using various Microsoft Office packages.
Experience of working in a library.
Experience of supporting and helping people from other linguistic, ethnic, and cultural backgrounds.
Skills Good IT skills: Microsoft Office,
Outlook, VLE use (e.g., Moodle or Blackboard), Website design (e.g., WordPress),
Good numeracy skills.
Excellent communication skills. Ability to communicate with students from a range of linguistic, ethnic, and cultural backgrounds.
Ability to work independently organise and prioritise workload to meet deadlines and work to agreed standards.
Ability to collate and analysis data. Ability to communicate with and liaise with teaching staff and managers.
Flexibility and willingness to undertake and learn new tasks. Excellent time management skills. Committed to developing and improving Learning Centre services for students and academic staff. Strong presentation skills. Ability to ensure that accurate information is escalated to the appropriate department/person in a timely fashion.
Ability to stay up to date with developments in the library world. An approachable, warm, and friendly manner.
Willingness to test and learn new software.
