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Session III: Case Studies of
Telecommunication Market Liberalisation
Tuesday 22, January 2002
By:
Mohammad Omran
Chairman
Thuraya Satellite Telecommunications Company
Abu Dhabi, UAE
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Our vision is to be the market leader in our coverage
area, providing valuable and affordable telecom
solutions to our customers. Our strength comes from
our experience in Telecom technology and our
customer focused strategy. Our plan is to achieve this
through product excellence, continuous innovation and
quality customer service.
Thuraya Coverage Area
Ic e la n d F in la n d Norw ay Sw eden C h in a C o t e d ’I v o ir e L iberia S i e r r a L e o n e G u i n e a G u in e a B is s a u G a m b ia S e n ega l Mor occo M a u r i t a n i a M a li B u r k i n a F a s o G h a n a Tog oBeni n N i g e r i a Cam eroo n C e nt r a l A fr i c a n R e pu b li c S o m a li a D j i b o u t i E t h i o p i a Eritrea S u d a n C h a d N i g e r A lg e r ia Tu ni si a L ib y a n A r a b J a m a h i r iy a E g y p t P o l a n d D e n m a r k S w it z erla nd L u x e m b o u r g G erma n y N e t h e r la n d s B e lg iu m U n ite d K in g d o m Ir e la n d F r a n c e P ort uga l S p a i n H u ng a ry S lov a kia C z e c h R e p u blic A u s tr ia T a jik is t a n K y r g y z s t a n T u r k m e n is tan U zbe kista n K a z a k h s ta n A z e r b a ija n A r m e n ia G e o rgia R u s s ia n F e d e r a t io n U n it e d A r ab E mira te s K u w a it B a h r a in Q a t a r Oman Y em en J o r d a n S y r ia n A r a b R e p . Ir a q L e b a n o n S a u d i A ra b ia B e la r u s L ith u a n iaL a tv ia E s t o n ia U k r a in e M oldav ia R o m a n i a T u r k e y T u r k e y C y p r u s G r e e c e S p a in F r a n c e It a ly Ita ly G r e e c e B u lg a r ia M ac e do n ia A lb a n i a F R o f Y u g os l av ia B o snia & H e rzeg. C roatia S lo v e n ia Italy C r o a tia S r i L a n k a I n d ia B a n g la d e s h B h u t a n N e p al I n d ia P ak i stan A f g h a n is t a n I r a n
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GSM Coverage: Middle East & Africa
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GSM Coverage: Europe
Thuraya handheld terminal features
Dual mode (Satellite / GSM) handheld terminals Similar in size, weight and features to GSM phone Location determination capability using GPS Voice quality comparable to GSM
Teleservices Voice telephony Emergency services Group 3 fax SMS beam broadcast Bearer Services
Asynchronous Data Services (2.4 – 9.6 kbps)
Thuraya Integrates Terrestrial (GSM) & Satellite Services
Value Added Services
Short Message Service (SMS) Voice mail
Operator assisted services
Interactive Voice Response (IVR) Services Prepaid Services
Hot billing
Supplementary Services
Call forwarding, barring, waiting, hold Calling Line Identification Presentation (CLIP) Conference calling
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ITU Filing Process-1995
Modifying ITU Radio Regulations-1997
Establishment of Multilateral Coordination Process-1997 Grant of L-band Spectrum-1999
Start Licensing Process-1999 Handsets Type Approval-2000 ITU GMPCS Arrangements-2000 Common Air Interface Standardization-2000
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United Nation Registration-2001
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Classification of Regulations
Self-regulation by the state-owned monopoly operator Ministry of the government which is responsible for policy,
and in some cases retains overall responsibility for the dominant operator
An independent regulatory function which either reports to a government Ministry, such as that in UK, or an independent commission, such as in Jordan and Egypt
Thuraya obtained 3 important decisions in Europe on Free Circulation and Use of Thuraya Mobile User Terminals in CEPT member countries. Exemption from Individual Licensing of Thuraya Mobile User Terminals in CEPT Member countries. In addition to the milestone compliance. Examples for liberal markets are UK, Denmark, Netherland, Ireland, Germany, etc. In many cases no
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Stringent requirements to access the market: -Establishment of a gateway
-High revenue sharing -High entry fees
Example 2: Partially Liberal Market-India Subcontinent
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Clear regulatory process with reasonable fees Example 3: Market With Regulatory
Commissions-North African Countries
The Need For Liberal Market (Regulation) To protect public interest
To license service providers To regulate service providers To control and use frequencies To set technical standards
To monitor quality of service and initiate corrective action To set financial, administrative and technical terms for
interconnection
To control the type approval of customers premise equipment and its connection to the public network
To consider complaints from users and take corrective action if necessary
To allow open and fair competition
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Thuraya Service Providers Relation Examination of Thuraya market (Monopoly, Ministry,
Commission, etc)
Selecting competent service provider that can obtain the license, financially strong and have strong distribution channels
We train and support the service providers in marketing Thuraya services and monitor competition
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Impact on Telecom business due to Change in Policies A majority of ITU Member countries have initiated telecom
sector reforms that have established telecom regulatory bodies, opened up huge untapped markets, introduced simplified regulatory / licensing framework, etc
The WTO regime has introduced new opportunities for foreign companies
Changes in Polices that will ensure better Market Access Lighter access regulatory procedures(General license, blanket approval) Regional Regulatory Authorization (One Stop Shopping, Common
Application Form, etc) as against National Regulatory Authorization Mutual recognition arrangements and Free circulation of terminals
(GMPCS MoU, ERC Decisions, WTO, CITEL and APT MRA’s, etc) Different treatment for satellite operators that have regional or global
coverage as against terrestrial networks that have limited national coverage
Mutual recognition of Licenses
License fee to recover only Administrative costs associated with grant of License
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Thuraya’s perspective on competition as a satellite operator Focus on regional market that lacks basic telecom infra-structure as
against global market
Closer relationship with local service providers for marketing, billing and customer care
More user friendly terminals (smaller and compact in size, multi mode options, multi functional (GPS, Higher data rates, etc)) Reduction in end-user tariff as compared to earlier operators in
view of economic situation and affordability of the target market Customized solutions for different market segments (payphones,
fleet management, maritime applications, etc)
Increased cooperation with national PTT’s for implementation of Universal Access and Rural Development
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Conclusion
We help in developing telecommunication polices in ITU We encourage the regulators to translate these polices into
legislation/decrees
We encourage the construction of regulatory organisations to establish regulatory procedures to protect both the public and governments and to allow competition