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© 2014 IBM Corporation

IBM ServicePac for Remote Support System

x/BladeCenter & Storage

Supported Products List

May 29, 2014

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IBM ServicePac for Remote Support xSeries

Features and benefits

x

Comprehensive remote technical support for servers, storage, operating systems and applications

x

Toll-free access to live technical experts

x

Unlimited calls and unlimited callers – call as often as needed

x

Fast, precise answers and problem resolution

x

Hardware, software and support from a single source

x

For more information, visit

http://www-935.ibm.com/services/us/en/it-services/servicepac-for-remote-technical-support-services.html

Limitations of Service

x

1-year, 3-year and/or 5-year only agreements. Will not automatically renew annually

x

Service cannot be prorated, refunded or transferred.

x

ServicePac® MUST BE ACTIVATED after purchase in order to use the service. Service activation is required immediately

following purchase (within 30 days). Machine type, model and serial number will be necessary for activation and

registration.

x

Prices are subject to change without notice.

x

Services are available for machines normally used for business, professional, or trade purposes, rather than personal,

family or household purposes. Not all machine types and models are covered.

x

Remote technical support services can only be ordered for machines that were released and purchased in the United

States.

x

Remote technical support services are available only for the machines and software listed in the supported products list.

x

Access to this Service will end either one year or three years (depending on purchase) from the date the service was

activated.

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*Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at:https://www-304.ibm.com/sales/gss/download/spst/servicepac/ Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue.

Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

Service Scope

x

This service will assist with:

installation, usage, and configuration questions;

questions regarding IBM Supported Product publications;

diagnostic information review to assist in isolation of a problem cause;

code-related problem questions; and

for known defects, available corrective service information and program fixes which you are

entitled to receive.

x

1-year 3-year and/or 5-year agreements

x

Unlimited calls and callers

x

Support coverage hours (unless otherwise specified):

Critical problems (severity 1) -- 24x7 -- 24 hours a day, seven days a week, including national

holidays.

Non-critical problems (severity 2,3,4) -- 9x5 -- 8 a.m. to 5 p.m. in the local time zone where you

receive the Service, Monday through Friday (excluding national holidays).

x

Response time:

If not answered live, we will use commercially reasonable efforts to respond to your call within

two hours.

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Calling in for Remote Technical Support

Once purchase and activation is processed, please use the following steps to use this service

Before contacting IBM:

x

Gather the Machine Type and Serial Number of the device/system that you are calling on

x

Define the problem/question and gather supporting information (problem history, symptoms, versions, etc)

x

Determine the business impact (severity) of the problem:

Severity 1:

You are completely unable to use your business-critical hardware or operating system. This applies to a

production system environment which supports either your internal business functions directly, or supports your

end-customers directly. This does not apply to a development, testing or staging environment.

Severity 2:

You are able to use your business-critical hardware or operating system, but the business-critical functions are

severely limited.

Severity 3:

You are able to use your business-critical hardware and software for your business-critical functions, but other

functions are unavailable or limited.

Severity 4:

The problem has very little impact on business-critical operations, or a workaround for the problem has been

found.

Contacting IBM

x

Call 1-800-IBM-SERV and select

Software

x

Provide the Machine Type and the Serial Number of the system for which you are requesting support

x

Once your “Entitlement Profile” is located, the Entitlement Agent will ask a series of questions to determine how to route

your call. At this point, your call will be routed to the Support Center that is best suited to resolve your issue/question. A

Problem Management Record (PMR) will be created, so that IBM can track all activity related to the resolution of your issue.

Please retain your PMR number for future interaction with Remote Technical Support Services.

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Packaging

x

Conveniently packaged into product groups:

ServicePac for System x

-- Includes hardware usage and configuration support,

Windows®, Linux and IBM Director

ServicePac for System x with VMware

-- Includes "for System x" products, VMware,

and VMware Acceleration Kits products

ServicePac for Applications

-- Support for select Microsoft® Applications

ServicePac for Account Advocate

– enhancement to base level software support for

Linux™ and Microsoft™ operating systems

ServicePac for System x Startup Support

– Includes hardware usage and

configuration support, Windows®, Linux

ServicePac for Storage Devices

-- Support for storage disk systems

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

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Supported Software and Hardware Products

System x (xSeries) and IBM Director

-System x (xSeries), IntelliStation and BladeCenter

-Drivers, BIOS, Firmware

-Internal Devices

-Real-Time Diagnostics

-UpdateXpress

-ServeRAID Manager

-Dynamic System Analysis

-BladeCenter Open Fabric Manager

-SMS Update Tool

-Storage Configuration Manager

-ServerGuide

-Deployment Scripting Toolkit

-StartNow Advisor

-Bootable Media Creator

-Advanced Settings Utility

-ToolsCenter InfoCenter

-Integrated Management Module (IMM)

-IBM Director (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x) -IBM Director Agent (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x)

-IBM Director Server Plus Pack (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x) -IBM Remote Deployment Manager (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x) -IBM Director Software Distribution (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x)

Windows

-Microsoft Windows 2000 Advanced Server

-Microsoft Windows 2000 Server

-Microsoft Windows 2000 Professional

-Microsoft Windows 2003 R2 Server (Standard, Enterprise, Web, Datacenter Edition)

-Microsoft Windows 2008 R2 Server (Foundation, Standard, Enterprise, Edition)

-Microsoft Windows 2008 R2 Server (Web, Datacenter Edition)

-Microsoft Windows 2012 Server (Foundation, Standard, Enterprise)

-Microsoft Windows 2012 Server (Datacenter Edition)

-Microsoft Windows XP 64-Bit Edition

-Microsoft Windows XP Professional Edition

-Microsoft Windows Vista Business

-Microsoft Windows Vista Enterprise

-Microsoft Windows Ultimate

-Microsoft Windows Vista 64-Bit

-Microsoft Windows 7

-Microsoft Windows 8

-Microsoft Windows 8 Pro

-Microsoft Forefront Client Security

-Microsoft Forefront Identity Manager 2010

-Microsoft Forefront Protection 2010 for Exchange Server

ServicePac for System x

Note: RTS ServicePac for System x should not be attached to Modular Xpansion Enclosures (MXEs), such as System x3950 E (MT 8874). These systems will be covered under the RTS ServicePac that is attached to the primary system.

Note: For BladeCenter solutions, Remote Technical Support ServicePacs must be purchased for each Blade in the chassis. Support for IBM BladeCenter Options, such as Switch Modules, is also included in the "per-Blade" coverage.

Note: RTS ServicePac support for a System x server running IBM Systems Director server includes support for IBM Systems Director agent software running on managed endpoints.

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Supported Software and Hardware Products

Window

-Microsoft Forefront Protection 2010 for SharePoint

-Microsoft Forefront Security for Exchange Server

-Microsoft Forefront Security for Office Communication Server

-Microsoft Forefront Security for SharePoint

-Microsoft Forefront Security Management Console

-Microsoft Forefront Unified Access Gateway 2010

-Microsoft Forefront Threat Management Gateway 2010

Linux

-Red Hat Enterprise Linux (v4.0)

-Red Hat Enterprise Linux (v5.x)

-Red Hat Enterprise Linux Advanced Platform (v5.x)

-Red Hat Enterprise Linux (v6.x)

-Red Hat Enterprise Virtualization

-Novell SUSE Linux Enterprise Server v9, v10, v11

ServicePac for System x, con’t

Note: RTS ServicePac for System x should not be attached to Modular Xpansion Enclosures (MXEs), such as System x3950 E (MT 8874). These systems will be covered under the RTS ServicePac that is attached to the primary system.

Note: For BladeCenter solutions, Remote Technical Support ServicePacs must be purchased for each Blade in the chassis. Support for IBM BladeCenter Options, such as Switch Modules, is also included in the "per-Blade" coverage.

Note: RTS ServicePac support for a System x server running IBM Systems Director server includes support for IBM Systems Director agent software running on managed endpoints.

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Supported Software and Hardware Products

ServicePac for System x with Datacenter

System x (xSeries) and IBM Director

-

System x (xSeries), IntelliStation and BladeCenter

-

Drivers, BIOS, Firmware

-

Internal Devices

-

Real-Time Diagnostics

-

UpdateXpress

-

ServeRAID Manager

-

Dynamic System Analysis

-

BladeCenter Open Fabric Manager

-

SMS Update Tool

-

Storage Configuration Manager

-

ServerGuide

-

Deployment Scripting Toolkit

-

StartNow Advisor

-

Bootable Media Creator

-

Advanced Settings Utility

-

ToolsCenter InfoCenter

-

Integrated Management Module (IMM)

-IBM Director (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x)

-IBM Director Agent (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x)

-IBM Director Server Plus Pack (v5.x, v6.0.x, v6.1.x, v6.2.x, v6.3.x)

-IBM Remote Deployment Manager (v5.x, v6.0.x, v6.1.x, v6.2.x,

v6.3.x)

-IBM Director Software Distribution (v5.x, v6.0.x, v6.1.x, v6.2.x,

v6.3.x)

Windows

-

Microsoft Windows 2003 Server Datacenter Edition

-

Microsoft Windows 2008 Server Datacenter Edition

Note:

This offering was withdrawn from marketing on March 15th, 2011. When renewing, purchase the ServicePac for

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Supported Software and Hardware Products

vSphere Editions

vSphere product support is available in 2 options:

1) Support for vSphere products only or

2) Support for vSphere products plus the products included in the “ServicePac for System x” group (Windows,

Linux, IBM Director, etc.)

for System x with VMware Infrastructure--ESX Server 3i/4i

-VMware Infrastructure--ESXi Server 3/4

-VMware ESX Server

-VMware Virtual Machine File System (VMFS)

-VMware Virtual SMP

for System x with vSphere Essentials/ Essentials Plus / Standard v4.x/v5.x

-VMware ESX Server

-VMware Virtual Machine File System (VMFS)

-VMware Virtual SMP

-VMware vCenter Update Manager

-VMware Consolidated Backup

-VMware vCenter Agent

-VMware View 3/4

-VMware High Availability (HA)

-VMware vStorage Thin Provisioning

-VMware Data Recovery

ServicePac customers can receive support for servers running older versions of VMware based on the following table:

ServicePac Entitled VI3 Support

vSphere 4 Essentials VI3 Foundation vSphere 4 Advanced VI3 Standard vSphere 4 Enterprise VI3 Enterprise

For System x with vSphere Advanced

-VMware ESX Server

-VMware vCenter Agent

-VMware Virtual Machine File System (VMFS)

-VMware Virtual SMP

-VMware vCenter Update Manager

-VMware High Availability (HA)

-VMware Consolidated Backup

-VMware View 3/4

-VMware VMotion

-VMware vStorage Thin Provisioning

-VMware Hot Add

-VMware Data Recovery

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Supported Software and Hardware Products

vSphere Editions (cont’d)

vSphere product support is available in 2 options:

1) Support for vSphere products only or

2) Support for vSphere products plus the products included in the “ServicePac for System x” group

(Windows, Linux, IBM Director, etc.)

for System x with vSphere Enterprise / Enterprise Plus

-

VMware vCloud Suite Standard v5.1

-VMware vCloud Suite Advanced v5.1

-VMware vCloud Suite Enterprise v5.1

-VMware vFabric App DIrector v1.0

-VMware vCloud Networking & Security v5.1

-VMware vCenter Operations Management Suite v5.0

-VMware vCenter Configuration Manager v5.5

-VMware vCenter Chargeback Manager v2.5

-VMware vCloud Director v5.1

-

VMware ESX Server

-

VMware vCenter Agent

-

VMware Virtual Machine File System (VMFS)

-

VMware Virtual SMP

-

VMware VMotion

-

Storage VMotion

-

VMware vCenter Update Manager

-

VMware High Availability (HA)

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Supported Software and Hardware Products

vSphere Editions (cont’d)

vSphere product support is available in 2 options:

1) Support for vSphere products only or

2) Support for vSphere products plus the products included in the “ServicePac for System x” group

(Windows, Linux, IBM Director, etc.)

for System x with vCenter Server

-

VMware Distributed Resource Scheduler (DRS)

-

VMware Consolidated Backup

-

VMware View

3/4

-

VMware vNetwork Distributed Switch

-

VMware Host Profiles

-

VMware Fault Tolerance

-

VMware vStorage Thin Provisioning

-

VMware Hot Add

-

VMware Data Recovery

-

VMware vShield Zones

-

VMware Distributed Power Management (DPM)

-

VMware vCenter Management Server(v2.x, v3.x, v4.x) plus the products included in the “ServicePac for System

x” group (Windows, Linux, IBM Director, etc.)

-

VMware Management & Automation products: vCenter Lifecycle Manager, vCenter Lab Manager, vCenter Stage

Manager, vCenter Site Recovery Manager, and vCenter Server Heartbeat

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Supported Software and Hardware Products

VMware Acceleration Kits

VMware Acceleration Kit support is available in 2 options:

1) Support for VMware Acceleration Kit products only or

2) Support for VMware Acceleration Kit products plus the products listed in the "ServicePac for System x"

group (Windows, Linux, IBM Director, etc.)

-

VMware Acceleration Kit:

vSphere Advanced, Enterprise, and Enterprise Plus

vCenter Server Standard

Thin Provisioning

Update Manager

vStorage APIs for Data Protection

Data Recovery

High Availability

vMotion

Virtual Serial Port Concentrator

Hot Add

vShield Zones

Fault Tolerance

vStorage APIs for Array Integration

vStorage APIs for Multipathing

Storage vMotion

Distributed Resources Scheduler (DRS)

Distributed Power Management (DPM)

Storage I/O Control

Network I/O Control

Distributed Switch

Host Profiles

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Supported Software and Hardware Products

for System x with VMware HA

-

VMware High Availability (HA)

for System x with VMware VMotion

-

VMware VMotion

for System x with VMware DRS

-

VMware Distributed Resource Scheduler (DRS)

for System x with VMware Cons. Backup

-

VMware Consolidated Backup

for System x with VMware Server

-

ServicePac for xSeries System x” products (Windows,

Linux, IBM Director) plus

-

VMware Server

A-la-carte options

Note: This offering was withdrawn from marketing on March 15th, 2011.

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Supported Software and Hardware Products

Microsoft Applications -Microsoft Access 2003 -Microsoft Access 2007 -Microsoft Access 2010 -Microsoft Antigen

-Microsoft Biztalk Server 2004

-Microsoft Biztalk Server 2006

-Microsoft Biztalk Server 2010

-Microsoft Commerce Server 2007

-Microsoft Commerce Server 2009

-Microsoft Excel 2003

-Microsoft Excel 2007

-Microsoft Excel 2010

-Microsoft Exchange 2003 Server

-Microsoft Exchange Server 2007

-Microsoft Exchange Server 2010

-Microsoft FrontPage 2003

-Microsoft Identity Integration Server 2003

-Microsoft Internet Explorer

-Microsoft Internet Explorer 8

-Microsoft ISA Server 2000

-Microsoft Live Communications Server

-Microsoft Office 2003

-Microsoft Office 2007

-Microsoft Office 2010

-Microsoft Operations Manager 2005

-Microsoft Operations Mgr 2000 -Microsoft Outlook 2003 -Microsoft Outlook 2007 -Microsoft PowerPoint 2003 -Microsoft PowerPoint 2007 -Microsoft PowerPoint 2010 -Microsoft Project 2003

-Microsoft Project 2003 Server

-Microsoft Project 2010

-Microsoft Project Professional 2007

-Microsoft Project Server 2007

-Microsoft Project Server 2010

-Microsoft Services for UNIX 3.5

-Microsoft SharePoint Designer 2010

-Microsoft SharePoint Portal Server 2003

-Microsoft SharePoint Server 2007

-Microsoft SharePoint Server 2010

-Microsoft SQL Server

-Microsoft SQL Server 2005

-Microsoft SQL Server 2008

-Microsoft System Center Configuration Manager 2007

-Microsoft Systems Center Data Protection Manager (DPM) 2010

-Microsoft Systems Center Operations Manager 2007

-Microsoft Systems Center Service Manager 2010

-Microsoft Systems Management Server (SMS) 2003

-Microsoft Virtual Server 2005 Enterprise

-Microsoft Virtual Server 2005 Standard

-Microsoft Visio 2003 -Microsoft Visio 2007 -Microsoft Visio 2010 -Microsoft Word 2003 -Microsoft Word 2007 -Microsoft Word 2010 -Microsoft Lync 2010

ServicePac for Applications

Note: Application support does not include the Operating System. For complete coverage, please add “ServicePac

for System x” or ServicePac for System x with VMware.”

Note

:

Support for SQL Server, Exchange Server, and Small Business Server has been incorporated into the 'ServicePac for

Applications' offering. The stand-alone offerings for those products were withdrawn from marketing on March 15th, 2011.

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Supported Software and Hardware Products

Base product coverage is included with the ServicePac for Account Advocate for applicable products. The product list included with Account Advocate ServicePac can be found in the tables associated with these ServicePac groups:

ServicePac for System x

ServicePac with vCenter Server

ServicePac with vSphere Enterprise / Enterprise Plus Account Advocate is comprised of three service modules: Priority Access

Priority Response Priority Handling

These service modules include an assigned Account Advocate and premium voice and electronic access to IBM's Priority Support Team. Through the use of an assigned Direct Access Code (DAC), the service provides a single point of entry into IBM's support structure for more efficient problem reporting, shorter response times, and enhanced problem management and resolution.

Note: For PureFlex and Flex systems the ServicePac for Account Advocate coverage is based on the chassis upon which the ServicePac is registered. These chassis have two available options. 1) Chassis coverage for compute nodes and switch modules only 2) Chassis

coverage for compute ITE, switch modules, storage ITE and Flex System Manager.

Note: Software Maintenance is required for Flex System Manager and Storage ITEs to complete the base support pre-requisites for Account Advocate coverage.

ServicePac for Account Advocate

Note: Account Advocate ServicePac does not include base Microsoft Application coverage. For this additional base

coverage, please add “ServicePac for Applications”.

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Supported Software and Hardware Products

Linux

-

Red Hat Enterprise Linux (v4.0)

- Red Hat Enterprise Linux (v5.x)

-

Red Hat Enterprise Linux Advanced Platform (v5.x)

-

Red Hat Enterprise Linux (v6.x)

-

SUSE Linux Enterprise Server (v9.0.0, v10, v11)

System x

- System x

- Drivers, BIOS, Firmware

-

Internal Devices

Windows

-Microsoft Windows 2003 R2 Server (Standard, Enterprise, Web Editions)

-

Microsoft Windows 2008 R2 Server (Foundation, Standard, Enterprise, Web Editions)

-

Microsoft Windows 2012 Server (Foundation, Standard, and Enterprise Editions)

ServicePac for System x Startup Support

Note:

RTS ServicePac for System x Startup Support should not be attached to Modular Xpansion Enclosures (MXEs), such as System

x3950 E (MT 8874). These systems will be covered under the RTS ServicePac that is attached to the primary system.

Note

: This service is designed to provide startup support services for 90 days. Support coverage hours are -- 9x5 -- 8 a.m. to 5 p.m. in

the local time zone where you receive the Service, Monday through Friday (excluding national holidays) for all severities.

Note

: The service will provide assistance with the launch of the Microsoft(R) Windows(R) or Linux(R) operating system, assistance

with installation of System x options, and assistance with analyzing failures to help ensure that hardware is operating fault-free or with

returning the machine to factory default settings.

ServicePac for Storage Devices

Note: Support for Storage Expansion Units (EXP's) attached to a Storage Server is included in this service.

-

DS300, DS400, DS4100, FAStT 100, FAStT 200, DS4300, FAStT 600, DS4400, DS4500, DS4800, FAStT 700 FAStT 900

-

Storage Manager

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Supported Products, Part Numbers & Pricing

Machine Name Machine Type Model Number*

Service Description IBM Part

Number

List Price

IBM Remote Technical Support Services - Servers BNT 8100R

Bundle Option

0446 All Models RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr

91Y8857 91Y8858 $320 $816 Brocade 1350 Switches

0563 All Models RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr

91Y8857 91Y8858 $320 $816 QS21 Blade QS22 Blade 0792 0793

All Models Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

96P2702 29R5396 91Y6839 $500 $1,375 $2,125 IBM System Storage Switch

2498 All Models RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr

91Y8857 91Y8858 $320 $816 X3100 M4 X3250 M4 2582 2583

All Models Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere vCenter Server - w/System X Base - 1 yr

RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server 1 yr

RTS for vSphere vCenter Server 3 yr

RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere Advanced, up to 2 Sockets - 1 yr

96P2701 29R5395 91Y6838 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 51J8632 51J8633 51J8638 $300 $825 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $650 $1,570 $284 $724 $330

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Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part

Number List Price X3100 M4 X3250 M4 2582 2583

All Models VMware (cont’d)

RTS for vSphere Advanced, up to 2 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - 3 yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 2 Sockets - 1yr

RTS for VMware ESXi - 2 Sockets - 3yr

RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr

RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr

RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 5 yr

Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

51J8639 51J8644 51J8645 51J8620 51J8621 51J8626 51J8627 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 91Y6840 91Y6841 91Y6842 $840 $633 $1,613 $537 $1,368 $262 $667 $650 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $560 $1,345 $2,100 LTO Tape Autoloader LTO5 Tape Autoloader

LTO Tape Drive

3572

3573

3580

All Models RTS for Tape Devices- 1yr RTS for Tape Devices- 3yr

91Y8855 91Y8856

$412 $1,051

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Supported Products, Part Numbers & Pricing

Machine Name Machine Type

Model Number*

Service Description IBM Part Number

List Price

IBM Ethernet Switch B48G

4002 All Models RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr

91Y8857 91Y8858 $320 $816 System x3250 M2 System x3350 System x3350 System x3250 M2 System x3250 M3 System x3250 M3 System x3105 System x3200 System x3200 System x3250 System x3250 System x3200 M2 System x3200 M2 4190 4192 4193 4194 4251 4252 4347 4362 4363 4364 4365 4367 4368

All Models Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr

96P2701 29R5395 91Y6838 41C6011 41C6012 $300 $825 $2,125 $850 $2,168

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

(20)

Machine Name Machine Type

Model Number*

Service Description IBM Part

Number List Price IBM Ethernet Switch J48E 4273 All Models

RTS for SAN Infrastructure & Networking Devices - 1yr RTS for SAN Infrastructure & Networking Devices - 3yr

91Y8857 91Y8858

$320 $816

Blade Center 5455 All Models

Base

RTS for System x - Base - 1yr RTS for System x - Base - 1yr RTS for System x - Base - 1yr

RTS for System x - Base - 3yr

RTS for System x - Base - 5yr RTS for System x - Base - 5yr

96P2702 91Y6840 91Y6841 29R5396 91Y6842 91Y6839 $500 $560 $1,345 $1,375 $2,100 $2,125

Blade Center 5455 All Models

RTS for VMware Acceleration Kits 2 sockets – 1 yr RTS for VMware Acceleration Kits 2 sockets – 1 yr RTS for vSphere vCenter Server 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for vSphere vCenter Server 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware ESXi - 2 Sockets - 1yr RTS for VMware ESXi - 2 Sockets - 3yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 3yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere Advanced, up to 2 Sockets - 1 yr

91Y6845 91Y6851 91Y6843 91Y6847 91Y6853 91Y6844 91Y6849 91Y6855 51J8626 51J8627 51J8620 51J8621 12X6903 12X6904 51J8644 51J8645 12X6911 12X6912 51J8632 51J8633 12X6899 12X6900 41C6011 41C6012 51J8638 $650 $750 $650 $1,665 $1,915 $1,570 $2,350 $2,700 $262 $667 $537 $1,368 $603 $1,538 $633 $1,613 $823 $2,098 $284 $724 $559 $1,426 $850 $2,168 $330

(21)

Machine Name Machine Type

Model Number*

Service Description IBM Part

Number

List Price

System x 3250 M4 5458 All Models

RTS for Microsoft Applications 1 yr RTS for Microsoft Applications 3 yr RTS for Microsoft Applications 5 yr

RTS for System x - Base - 1yr

RTS for System x - Base - 3yr RTS for System x - Base - 5yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3yr RTS for VMware Acceleration Kits 2 sockets - 5yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base – 1yr RTS for VMware Acceleration Kits 2 sockets w/System x Base – 3 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base – 5yr RTS for VMware ESXi – 2 Sockets – 1yr RTS for VMware ESXi – 2 Sockets – 3yr RTS for VMware ESXi - 2 Sockets – w/System x Base – 1yr RTS for VMware ESXi – 2 Sockets – w/System x Base – 3yr RTS for vSphere Advanced, up to 2 Sockets – 1 yr RTS for vSphere Advanced, up to 2 sockets – 3 yr RTS for vSphere Advanced, up to 2 Sockets – w/System x Base – 1 yr RTS for vSphere Advanced, up to 2 Sockets – w/System x Base – 3 yr RTS for vSphere Ent/Ent Plus, up to 2 Sockets – 1 yr RTS for vSphere Ent/Ent Plus, up to 2 Sockets – 3 yr RTS for vSphere Ent/Ent Plus up to 2 Sockets – w/System x Base – 1 yr RTS for vShpere Ent/Ent Plus up to 2 Sockets – w/System x Base – 3 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets – 1 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets – 3 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets – w/System x Base – 1 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets – w/System x Base – 3 yr RTS for vSphere vCenter Server 1 yr RTS for vSphere vCenter Server 3 yr RTS for vSphere vCenter Server – w/System x Base – 1 yr RTS for vSphere vCenter Server – w/System x Base – 3 yr

91Y6840 91Y6841 91Y6842 96P27012 9R5395 91Y6838 91Y6845 91Y6847 91Y6849 91Y6851 91Y6853 91Y6855 51J8626 51J8627 51J8620 51J8621 51J8638 51J8639 12X6903 12X6904 51J8644 51J8645 12X6911 12X6912 51J8632 51J8633 12X6899 12X6900 91Y6844 91Y6843 41C6011 41C6012 $560 $1,345 $2,100 $300 $825 $1,250 $650 $1,665 $2,350 $750 $1,915 $2,700 $262 $667 $537 $1,368 $330 $840 $603 $1,538 $633 $1,613 $823 $2,098 $284 $724 $559 $1,426 $1,570 $650 $850 $2,168

Supported Products, Part Numbers & Pricing

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

(22)

Machine Name Machine Type

Model Number*

Service Description IBM Part

Number

List Price

Blade Center 5460 All Models Base

RTS for System x - Base - 3yr RTS for System x - Base - 5yr RTS for System x - Base - 1yr

29R5396 91Y6839 96P2702 $1,375 $2,125 $500

Blade Center 5460 All Models RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 2 Sockets - 1yr RTS for VMware ESXi - 2 Sockets - 3yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere Advanced, up to 2 Sockets - 1 yr RTS for vSphere Advanced, up to 2 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for Microsoft Applications 1yr RTS for Microsoft Applications 3yr RTS for Microsoft Applications 5yr RTS for vSphere vCenter Server 1 yr RTS for vSphere vCenter Server 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr

12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 51J8620 51J8621 51J8626 51J8627 51J8632 51J8633 51J8638 51J8639 51J8644 51J8645 91Y6840 91Y6841 91Y6842 91Y6843 91Y6844 91Y684591 Y6847 91Y6849 91Y6851 91Y6853 91Y6855 $40 $54 $78 $105 $823 $2,098 $850 $2,168 $537 $1,368 $262 $667 $284 $724 $330 $330 $633 $1,613 $560 $1,345 $2,100 $650 $1,570 $650 $1,665 $2,350 $750 $1,915 $2,700

(23)

Machine Name Machine Type Model Number*

Service Description IBM Part

Number

List Price

System x 3650 M4 BD

5466 All Models RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for System x - Base - 3yr

RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 2 Sockets - 1yr

RTS for VMware ESXi - 2 Sockets - 3yr

RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere Advanced, up to 2 Sockets - 1 yr RTS for vSphere Advanced, up to 2 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - 3 yr RTS for System x - Base - 5yr

RTS for Microsoft Applications 1yr RTS for Microsoft Applications 3yr RTS for Microsoft Applications 5yr

RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr RTS for System x - Base - 1yr

12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 29R5396 41C6011 41C6012 51J8620 51J8621 51J8626 51J8627 51J8632 51J8633 51J8638 51J8639 51J8644 51J8645 91Y6839 91Y6840 91Y6841 91Y6842 91Y6843 91Y6844 91Y6845 91Y6847 91Y6849 91Y6851 91Y6853 91Y6855 96P2702 $559 $1,426 $603 $1,538 $823 $2,098 $1,375 $850 $850 $537 $1,368 $262 $667 $284 $724 $330 $840 $633 1,613 $2,126 $560 $1,345 $2,100 $650 $1,570 $650 $1,665 $2,350 $750 $1,915 $2,700 $400

Supported Products, Part Numbers & Pricing

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

(24)

Supported Products, Part Numbers & Pricing

Machine Name Machine Type Model Number*

Service Description IBM Part

Number List Price System x3850 M2 x3950 M2 7141 7233 All Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere Advanced, up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 4 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, 8+ Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, 8+ Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - w/System x Base - 3 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - w/System x Base - 3 yr RTS for VMware ESXi - 4 Sockets - w/System x Base - 1yr

RTS for VMware ESXi - 4 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 8 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 8 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 4 Sockets - 1yr

RTS for VMware ESXi - 4 Sockets - 3yr RTS for VMware ESXi - 8 Sockets - 1yr RTS for VMware ESXi - 8 Sockets - 3yr

RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - 1 yr

96P2703 29R5397 91Y6839 12X6905 12X6906 12X6907 12X6908 12X6913 12X6914 12X6915 12X6916 51J8618 51J8619 51J8622 51J8623 51J8624 51J8625 51J8628 51J8629 51J8630 51J8631 51J8634 51J8635 51J8636 $700 $1,925 $2,125 $923 $2,353 $1,516 $3,866 $1,455 $3,711 $2,708 $6,906 $1,340 $3,416 $733 $1,869 $1,236 $3,151 $524 $1,335 $1,047 $2,670 $568 $1,448 $1,135

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in

(25)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part Number List Price System x3850 M2, System x3950 M2 (cont'd) 7141 7233

All VMware (cont’d)

RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - 3 yr RTS for vSphere Advanced, up to 4 Sockets - 1 yr RTS for vSphere Advanced, up to 4 Sockets - 3 yr RTS for vSphere Advanced, 8+ Sockets - 1 yr RTS for vSphere Advanced, 8+ Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - 3 yr

RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server - 1 yr

RTS for vSphere vCenter Server - 3 yr

RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 5 yr

Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

51J8637 51J8640 51J8641 51J8642 51J8643 51J8646 51J8647 51J8648 51J8649 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 91Y6840 91Y6841 91Y6842 $2,895 $659 $1,681 $1,318 $3,362 $1,265 $3,227 $2,531 $6,454 $850 $2,168 $650 $1,570 $650 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $560 $1,345 $2,100

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Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part

Number List Price xSeries x3850 7143 All Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server - 1 yr

RTS for vSphere vCenter Server - 3 yr

RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 4 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - w/System x Base - 3 yr RTS for VMware ESXi - 4 Sockets - w/System x Base - 1yr

RTS for VMware ESXi - 4 Sockets - w/System x Base - 3yr RTS for VMware Acceleration Kits 2 sockets - 1 yr

RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr

96P2703 29R5397 91Y6839 41C6011 41C6012 91Y6843 91Y6844 12X6901 12X6902 12X6905 12X6906 12X6913 12X6914 51J8622 51J8623 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 $700 $1,925 $2,125 $850 $2,168 $650 $1,570 $795 $2,027 $923 $2,353 $1,455 $3,711 $733 $1,869 $650 $1,305 $1,665 $3,330 $2,350 $4,700

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in

(27)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part Number

List Price

xSeries x3850

7143 All VMware (cont’d)

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 5 yr RTS for VMware ESXi - 4 Sockets - 1yr

RTS for VMware ESXi - 4 Sockets - 3yr RTS for VMware ESXi - 8 Sockets - 1yr RTS for VMware ESXi - 8 Sockets - 3yr

RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - w/System x Base - 3 yr RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr

RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vSphere Advanced, up to 4 Sockets - 1 yr RTS for vSphere Advanced, up to 4 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - 3 yr

Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 51J8628 51J8629 51J8630 51J8631 51J8618 51J8619 51J8634 51J8635 51J8640 51J8641 51J8646 51J8647 91Y6840 91Y6841 91Y6842 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $524 $1,335 $1,047 $2,670 $1,340 $3,416 $568 $1448 $659 $1,681 $1,265 $3,227 $560 $1,345 $2,100

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

(28)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part

Number

List Price

xSeries x3850 7145 All Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere vCenter Server - w/System X Base - 1 yr RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server - 1 yr

RTS for vSphere vCenter Server - 3 yr

RTS for vSphere Ent/ Ent Plus, 8+ Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - w/System x Base - 3 yr RTS for VMware VMotion - 1yr

RTS for VMware VMotion - 3yr

RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 4 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, 8+ Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, 8+ Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - w/System x Base - 3 yr RTS for VMware ESXi - 4 Sockets - w/System x Base - 1yr

RTS for VMware ESXi - 4 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 8 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 8 Sockets - w/System x Base - 3yr

96P2703 29R5397 91Y6839 41C6011 41C6012 91Y6843 91Y6844 12X6915 12X6916 12X6919 12X6920 12X6901 12X6902 12X6905 12X6906 12X6907 12X6908 12X6913 12X6914 51J8622 51J8623 51J8624 51J8625 $700 $1,925 $2,125 $850 $2,168 $650 $1,570 $2,708 $6,906 $276 $705 $795 $2,027 $923 $2,353 $1,516 $3,866 $1,455 $3,711 $733 $1,869 $1,236 $3,151

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in

(29)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part Number

List Price

xSeries x3850

7145 All VMware (cont’d)

RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 5 yr RTS for VMware ESXi - 4 Sockets - 1yr

RTS for VMware ESXi - 4 Sockets - 3yr RTS for VMware ESXi - 8 Sockets - 1yr RTS for VMware ESXi - 8 Sockets - 3yr

RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - w/System x Base - 3 yr RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - 1 yr

RTS for vSphere Ess/Ess Plus/Std,up to 4 Sockets - 3 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,8+ Sockets - 3 yr RTS for vSphere Advanced, up to 4 Sockets - 1 yr RTS for vSphere Advanced, up to 4 Sockets - 3 yr RTS for vSphere Advanced, 8+ Sockets - 1 yr RTS for vSphere Advanced, 8+ Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, up to 4 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, 8+ Sockets - 3 yr

91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 51J8628 51J8629 51J8630 51J8631 51J8618 51J8619 51J8634 51J8635 51J8636 51J8637 51J8640 51J8641 51J8642 51J8643 51J8646 51J8647 51J8648 51J8649 $650 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $524 $1,335 $1,047 $2,670 $1,340 $3,416 $568 $1448 $1,135 $2,895 $659 $1,681 $1,318 $3,362 $1,265 $3,227 $2,531 $6,454

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

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Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part Number TMF Part Number List Price xSeries x3850 (cont'd) 7145 All Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

91Y6840 91Y6841 91Y6842 6756NCA 6756NCB 6756NCC $560 $1,345 $2,100

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

(31)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part

Number List Price System x3690 7147 All Models Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere vCenter Server - w/System X Base - 1 yr

RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server - 1 yr

RTS for vSphere vCenter Server - 3 yr

RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr

Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

96P2702 29R5396 91Y6839 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6840 91Y6841 91Y6842 $500 $1,375 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $650 $1,570 $650 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $560 $1,345 $2,100

Machine type, model and serial number are needed for activation. Only available for machines released and purchased in the United States. Eligible machine types, models, features and list pricing are subject to change without notice. This document is published once a month. For the most recent product and pricing information, please check the Product Selector Tool which is accessible at: https://www-304.ibm.com/sales/gss/download/spst/servicepac/Prices provided in this document are for informational purposes only and are subject to change. IBM's official pricing is provided through IBM product announcements and not through this document. Updates are highlighted and underlined in blue. Deletions are highlighted in red. Data contained in this document is accurate as of May 29, 2014.

(32)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part

Number List Price System x3690 X5 System x3620 M3 System x3630 M3 BladeCenter LS22 Blade Center LS42 System x3550 M3 System x3650 M3 System x3550 M2 System x3650 M2 System x3455 System x3455 BladeCenter HS21 BladeCenter HS21 7148 7376 7377 7901 7944 7945 7946 7947 7971 7984 7986 7995 8853 All Models Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere vCenter Server - w/System X Base - 1 yr

RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server - 1 yr

RTS for vSphere vCenter Server - 3 yr

RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 4+ sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 4+ sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr RTS for VMware Acceleration Kits 4+ sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr RTS for VMware Acceleration Kits 4+ sockets w/System x Base - 5 yr

Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

96P2702 29R5396 91Y6839 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6846 91Y6847 91Y6848 91Y6849 91Y6850 91Y6851 91Y6852 91Y6853 91Y6854 91Y6855 91Y6856 91Y6840 91Y6841 91Y6842 $500 $1,375 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $650 $1,570 $650 $1,305 $1,665 $3,330 $2,350 $4,700 $750 $1,500 $1,915 $3,815 $2,700 $5,400 $560 $1,345 $2,100

(33)

Supported Products, Part Numbers & Pricing

Equipment Type Machine Type Model Number

Service Description IBM Part

Number List Price System x3630 M4 System x3530 M4 Flex System x220 BladeCenter HS23E 7158 7160 7906 8038

All Models Base

RTS for System x - Base - 1yr RTS for System x - Base - 3yr RTS for System x - Base - 5yr

VMware

RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ess/Ess Plus/Std, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Advanced, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - w/System x Base - 3 yr RTS for vSphere vCenter Server - w/System X Base - 1 yr

RTS for vSphere vCenter Server - w/System X Base - 3 yr RTS for vSphere vCenter Server - 1 yr

RTS for vSphere vCenter Server - 3 yr

RTS for VMware Acceleration Kits 2 sockets - 1 yr RTS for VMware Acceleration Kits 2 sockets - 3 yr RTS for VMware Acceleration Kits 2 sockets - 5 yr

RTS for VMware Acceleration Kits 2 sockets w/System x Base - 1 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 3 yr RTS for VMware Acceleration Kits 2 sockets w/System x Base - 5 yr

RTS for VMware ESXi - 2 Sockets - w/System x Base - 1yr RTS for VMware ESXi - 2 Sockets - w/System x Base - 3yr RTS for VMware ESXi - 2 Sockets - 1yr

RTS for VMware ESXi - 2 Sockets - 3yr

RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 1 yr RTS for vSphere Ess/Ess Plus/Std,up to 2 Sockets - 3 yr RTS for vSphere Advanced, up to 2 Sockets - 1 yr RTS for vSphere Advanced, up to 2 Sockets - 3 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - 1 yr RTS for vSphere Ent/ Ent Plus, up to 2 Sockets - 3 yr

Applications

RTS for Microsoft Applications - 1yr RTS for Microsoft Applications - 3yr RTS for Microsoft Applications - 5yr

96P2702 29R5396 91Y6839 12X6899 12X6900 12X6903 12X6904 12X6911 12X6912 41C6011 41C6012 91Y6843 91Y6844 91Y6845 91Y6847 91Y6849 91Y6851 91Y6853 91Y6855 51J8620 51J8621 51J8626 51J8627 51J8632 51J8633 51J8638 51J8639 51J8644 51J8645 91Y6840 91Y6841 91Y6842 $500 $1,375 $2,125 $559 $1,426 $603 $1,538 $823 $2,098 $850 $2,168 $650 $1,570 $650 $1,665 $2,350 $750 $1,915 $2,700 $537 $1,368 $262 $667 $284 $724 $330 $840 $633 $1,613 $560 $1,345 $2,100

References

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