MASSACHUSETTS VOAD DISASTER RESOURCE GUIDE

M

ASSACHUSETTS

VOAD

D

ISASTER

R

ESOURCE

G

UIDE

1st _Edition

Massachusetts VOAD FEMA Region I

An annual guide to voluntary and faith-based organizations in Massachusetts who provide services to

individuals and the community during times of emergency or disaster; highlighting specific services and assets on the ground and available for use in the state.

This first edition of the Massachusetts VOAD Disaster Resource Guide was developed by the Massachusetts VOAD in partnership with FEMA Region I.

Portions of this manual included in the Overview and Appendix sections have been taken with permission from the National VOAD™ Long Term Recovery Manual, Revised and Approved 1-29-04.

T

ABLE

O

F

C

ONTENTS

CONTINUED

ACKNOWLEDGEMENTS

v

INTRODUCTION

1

National Voluntary Organizations Active in Disaster ™ ... 3

OVERVIEW

2-13

Massachusetts Voluntary Organizations Active in Disaster ... 5

Sequence of Delivery of Assistance ... 6

Assistance to Individuals in Non-Declared Disasters ... 6

Assistance to Individuals in Federally Declared Disasters ... 8

Map, Massachusetts Counties and Towns ... 11

Map, Massachusetts Emergency Management Regions ... 12

All Hands Volunteers ... 15

MASSACHUSETTS VOAD PARTNER ORGANIZATIONS

14-37

American Red Cross of Massachusetts ... 16

American Red Cross of Massachusetts, Chapter and Office Locations ... 17

Map, American Red Cross of Massachusetts, Chapter and Office Locations ... 18

Map, American Red Cross of Massachusetts, National Shelter System Locations ... 19

AmeriCares ... 20

Children’s Disaster Services, Brethren Disaster Ministries ... 21

Christian Reformed World Relief Committee ... 22

Churches of Scientology Disaster Response ... 23

Federal Emergency Management Agency Region I ... 24

Greater Boston Food Bank ... 25

Lutheran Social Services of New England, Lutheran Disaster Response ... 26

Mass 2-1-1 ... 27

Salvation Army, The ... 28

The Salvation Army, Massachusetts Corps Community Center Locations ... 29

Map, The Salvation Army, Massachusetts Corps Community Centers ... 31

Southern Baptist Convention of New England ... 32

T

ABLE

O

F

C

ONTENTS

United Church of Christ, Massachusetts Conference, Disaster Response Ministry ... 34

United Methodist Church, New England Conference, Disaster Response ... 35 Additional Massachusetts VOAD Partner Organizations ... 36

National VOAD™ Committee Summaries ... A.1

APPENDIX

A.0-A.11

National VOAD™ Members ... A.4 Directories ... A.5 Contacts, Alphabetical by First Name ... A.5 Contacts, Alphabetical by Organization ... A.8 Websites, Alphabetical by Organization ... A.11

A

CKNOWLEDGEMENTS

This document is a compilation of information and materials that have been gathered from a variety of sources, including voluntary and faith-based organizations that have as their mission a commitment to disaster response and recovery.

Whenever possible, permission was obtained before using materials as part of this document. While every effort has been made to ensure accuracy of the information presented in this publication, the Massachusetts Voluntary Organizations Active in Disaster(Massachusetts VOAD)

cannot guarantee the accuracy of this information due to the fact that much of the information is created by external sources.

This guide belongs to the Massachusetts VOAD, _{although is a product of a partnership between} Massachusetts VOAD _and FEMA Region I. FEMA Region I _{has offered to update the guide on an}

annual basis. Changes and updates brought to the attention of the contact below will be verified and corrected in future editions.

Please submit any changes/updates to: John Stewart, FEMA Voluntary Agency Liaison

FEMA Region I 99 High Street, 5th _Floor

Boston, MA 02110 617-956-7602 [email protected]

The Massachusetts VOAD _{expresses appreciation to those who contributed to this document. Much}

cooperation, communication, coordination and collaboration went into making this as complete as possible.

I

NTRODUCTION

Voluntary Organizations Active in Disaster (VOAD) is a movement, and the more than 50 member organizations of National VOAD are the driving force behind recovery from natural and human-caused disasters in the United States and its territories. VOAD member organizations focus on all stages of disasters—preparedness, relief, response, recovery, and mitigation.

Locally, the Massachusetts VOAD mirrors this national framework and continuously seeks new partnerships with voluntary and faith-based organizations that have a commitment to disaster activities in the state. This resource guide provides a brief introduction to these partner

organizations. It includes an overview of services each organization offers during times of disaster, a list of disaster-related assets within the state and current contact information for each agency. The guide also includes information about National VOAD, the Federal Emergency Management Agency and the sequence of delivery for disaster assistance.

Disaster affected communities familiar with local voluntary and faith-based organizations have an immediate ability to access resources and assistance for relief efforts. This guide may be most useful for communities before disasters strike, offering opportunities to network and exchange ideas about recovery from all hazards disasters. Communities may also find the guide beneficial in building capacity for long-term recovery.

Please note there is an established protocol in Massachusetts to access and coordinate these resources. Guidelines for Massachusetts VOAD activation and membership may be found on page 5 of this document. For additional information or to request services from these organizations please contact Chris Farrand, Massachusetts VOAD Chair at 339-502-5900.

Ultimately, the inclusion of Massachusetts VOAD partner organizations in all phases of disaster will generate the best possible response and recovery for your communities.

N

ATIONAL

V

OLUNTARY

O

RGANIZATIONS

A

CTIVE IN

D

ISASTER

™

Cooperation | Communication | Coordination | Collaboration

www.nvoad.org

NATIONAL VOLUNTARY ORGANIZATIONS ACTIVE IN DISASTER (NATIONAL VOAD™) is the forum where

organizations share knowledge and resources throughout the disaster cycle—preparedness, response and recovery—to help disaster survivors and their communities.

Members of NATIONAL VOAD™ form a coalition of nonprofit organizations that respond to disasters

as part of their overall mission.

H

ISTORY

National VOAD™ was founded in 1970 in response to the challenges many disaster organizations experienced following Hurricane Camille, which hit the Gulf Coast in August, 1969.

Prior to the founding of National VOAD™, numerous organizations served disaster victims

independently of one another. These included both government and the private, nonprofit sector. As a result, help came to the disaster victim haphazardly as various organizations assisted in

specific ways. Unnecessary duplication of effort often occurred, while at the same time, other needs were not met. People who wanted to volunteer to help their neighbors affected by disaster were often frustrated by the variety of organizations in some areas of service and the total lack of opportunities to serve other needs. Further, there was only limited availability of training for potential volunteers. Information for victims on services during disasters was woefully inadequate. Likewise, communication among voluntary disaster agencies was very limited and coordination of services was negligible. In fact, mechanisms for this were non-existent.

The seven founding organizations came together and committed to fostering the four C’s— communication, coordination, collaboration, and cooperation in order to better serve people impacted by disasters. Today, National VOAD™ is a leader and voice for the nonprofit organizations and volunteers that work in all phases of disaster—preparedness, response, relief, recovery, and mitigation. National VOAD™ is the primary point of contact for voluntary organization in the National Response Coordination Center (at FEMA headquarters) and is a signatory to the National Response Plan.

V

ALUES

 _{Our commitment to caring and compassion for all people is the foundation for all we do.}  _{A coordinated, inclusive approach provides the basis for a nurturing environment in which}

disaster response agencies will flourish.

 _{The quest for excellence in National VOAD™ programs by encouraging best practices and} mutual accountability results in operational synergy.

 _{Our work will be accomplished in a respectful, non-judgmental, and non-discriminatory} manner.

 _{Trust, mutual respect, and equal partnerships of community service providers are essential} elements of our work.

 _{Providing hope – making a difference – offering opportunities for true collaboration - are} the lifeblood and soul of the organization.

M

EMBERSHIPIN

S

TATE

/T

ERRITORY

VOAD

S

Each of the 50 States and 5 Territories have VOADs that are members in National VOAD™.

State/Territory VOADs enter into a cooperative agreement with National VOAD™ to ensure that the State VOAD operates with similar principles and values to the National organization.

Each State/Territory VOAD develops its own governing documents, membership criteria, meeting schedules and coordination functions based on the National structure. Many of the organizations that join State VOADs are the chapters or counterparts of National level member organizations, in addition to local community-based organizations and faith-based groups.

We encourage organizations that do not meet the membership criteria for National VOAD™ to contact the State/Territory VOADs in the areas where they operate.

C

ONTACT

National Voluntary Organizations Active in Disaster™ 1501 Lee Highway Suite 206 Arlington, VA 22209 Phone: (703) 778-5088 Fax: (703) 778-5091 [email protected] www.nvoad.org

M

ASSACHUSETTS

V

OLUNTARY

O

RGANIZATIONS

A

CTIVE IN

D

ISASTER

Cooperation | Communication | Coordination | Collaboration

http://massvoad.org

A

BOUT

Massachusetts Voluntary Organizations Active in Disaster (Massachusetts VOAD) is a humanitarian association of independent voluntary organizations who may be active in all phases of a disaster. Its mission is to foster efficient, streamlined service delivery to people affected by disaster, while eliminating unnecessary duplication of effort, through cooperation in the four phases of disaster: preparedness, response, recovery, and mitigation.

When a disaster occurs, the role of the Massachusetts VOAD is one of coordination, not response. Individual Massachusetts VOAD organizations will maintain their own identity and independence while closely collaborating with other Massachusetts VOAD members and local, state or federal authorities. Individual Massachusetts VOAD member organizations will perform and deliver actual disaster response services. These services are available at no cost to disaster victims or to

governmental agencies.

A

CTIVATION

The Massachusetts VOAD will convene scheduled conference calls to gather information regarding Partner Members activities when any of the following occur:

A. Full activation of the State of Massachusetts’ Emergency Operation Center (EOC). (Massachusetts VOAD will assist in staffing ESF-15 at the EOC.)

B. A disaster has occurred with clear-cut long term recovery needs. C. The disaster impacts a number of Massachusetts communities.

D. An individual Massachusetts VOAD member’s resources cannot meet the needs of Massachusetts disaster victims.

E. Massachusetts VOAD resources are requested by government agencies.

M

EMBERSHIP

 _{Organizations that are statewide in scope and purpose.}

 _{Organizations that have voluntary memberships and constituencies.}  _{Organizations that have a not-for-profit structure.}

 _{Organizations that are active in disaster (must have a statewide disaster response program} and policy for commitment of resources to meet the needs of people affected by disaster, without discrimination as to race, creed, gender or age).

C

ONTACT

Chris Farrand, Massachusetts VOAD Chair c/o The Salvation Army

25 Shawmut Road Canton, MA 02021 (339) 502-5900

S

EQUENCE OF

D

ELIVERY OF

A

SSISTANCE

Many organizations and programs provide assistance to individuals. Disaster assistance is dependent upon a sequential order of accessing these programs, and this is commonly called Sequence of Delivery.

Adherence to the Sequence of Delivery enables governmental and voluntary agencies to work together and help avoid duplication of benefits (DOB). This is important not only because it maximizes limited resources and gives guidance for meeting disaster-related long-term recovery needs, but also because the duplication may be illegal and lead to legal action against the client. The following pages will use text and diagrams to illustrate two possible sequences:

1. A sequence of delivery for assistance to individuals when there is no federal declaration, or when limited public assistance programs are available.

2. A sequence of delivery for assistance to individuals when there is a federal declaration for the disaster and governmental programs of various types are activated.

1.

A

SSISTANCE TO

I

NDIVIDUALS IN

N

ON

-D

ECLARED

D

ISASTERS

A disaster that produces significant impact to vulnerable individuals or families but not considered to be significant enough for assistance from government programs are a challenge to the local community.

There may be local organizations and personal resources that are sufficient to the task of recovery. There may be the need to access state or national resources from voluntary agencies that will assist regardless of the absence of a federal declaration.

In any case, following a modified Sequence of Delivery will help the local caregivers to maximize the limited resources of the community.

VOLUNTARY AGENCIES

Various voluntary agencies have response capabilities in their disaster planning. These agencies work closely with local and state emergency management to provide shelter, food, clothing, and replacement of medical supplies (dentures, prescriptions, eyeglasses, etc.).

PERSONAL INSURANCE

Owners and renters who have insurance need to contact their insurance agent at the earliest possible time after the disaster.

S

EQUENCE OF

D

ELIVERY

In a Non-Declared Disaster

Long

Term

Recovery

Personal Insurance (Homeowners, NFIP etc.) and

Family Resources

Local Community and Agency Resources

(Faith-based organizations; civic clubs; state or local social/human services; local food pantry; voluntary service organizations; mental health and medical

clinics; labor and professional agencies/groups; etc.)

Long Term Recovery Assistance

(Needs Assessment; Case Management; Community Organizing;

Spiritual/Emotional/Mental Health Care; Rebuilding/Rehabilitation; Material and Financial Support; Volunteer Coordination)

Needs to be addressed by resources accessed by local agencies from jurisdictional, state or national agencies;

Or

The needs are referred to other agencies.

Local Government and

Voluntary Agencies

(Food, Shelter, Clothing, Medical)

Emergency

Phase

Relief

Phase

2.

A

SSISTANCE TO

I

NDIVIDUALS IN

F

EDERALLY

D

ECLARED

D

ISASTERS

The Sequence of Delivery in a disaster with a Federal Declaration is:  _{Local government and voluntary agencies’ emergency assistance}

 _{Personal Insurance: Homeowners, Renters and/or National Flood Insurance Program} (NFIP)

 _{Housing Assistance – FEMA}

 _{Small Business Administration disaster loans}  _{Other Needs Assistance (ONA)}

 _{Long-Term Recovery Groups} VOLUNTARY AGENCIES

 _{Various voluntary agencies have response capabilities in their disaster planning. These} agencies work closely with local and state emergency management to provide shelter, food, clothing and replacement of medical supplies (dentures, prescriptions, eyeglasses, etc.).  _{These capabilities are not dependent upon a Presidential Declaration in order to be}

initiated. PERSONAL INSURANCE

 _{Owners/Renters who have insurance need to contact their insurance agent at the earliest} possible time after the disaster.

 _{Insurance coverage is settled on before a survivor is determined eligible for Federal} programs.

 _{NFIP (National Flood Insurance Program) is a requirement for owners who reside in a flood} plain. Renters may have purchased NFIP insurance for contents only. (See local EMA for further information.)

FEMA’S INDIVIDUALS AND HOUSEHOLDS PROGRAM (IHP)/SMALL BUSINESS ADMINISTRATION LOANS

These programs are a combined FEMA and State program that provides money and help to people in the declared disaster area whose property has been damaged or destroyed and whose losses are not covered by insurance.

Housing Assistance – FEMA

 _{Temporary Housing (a place to live for a limited period of time) – Money to rent a} different place to live, or a government provided housing unit when rental properties are not available.

 _{Repair – Repairs to your home and/or replacement of damaged items are limited to} making your home safe and sanitary so you can live there. FEMA will not pay to return your home to its condition before the disaster.

 _{Replacement – This type of assistance offers a limited amount of money to replace a} disaster-damaged home.

Small Business Administration (SBA) Disaster Loans

 _{Prior to receipt of further assistance, an SBA application must be filed.}

 _{SBA assistance is available to homeowners and renters for restoring or replacing} disaster damaged real and personal property.

FEMA/State Other Needs Assistance (ONA)

 _{There may be money for necessary expenses and serious needs caused by the disaster.} These needs include medical, dental, funeral, personal property, transportation, moving and storage, and other expenses that are authorized by law.

LONG-TERM RECOVERY GROUPS

If the applicant has received the maximum amount of assistance from FEMA, State, and/or SBA’s federal disaster assistance programs or the federal disaster assistance programs do not provide for the need, FEMA may refer the applicant to Voluntary agencies.

Individual Assistance Sequence of Delivery

NOTE: Eligibility is based on a FEMA inspection conducted on the damaged property. Max amount of Individuals and Households Assistance

(IHP) is adjusted annually according to the CPI index.

Voluntary Agencies

Emergency Food, Shelter, Clothing Medical Needs

Insurance

Such as Homeowners, NFIP, etc.

FEMA Housing Assistance (Not SBA Dependent)

Applicants can receive more than one type of assistance

1. Temporary Housing Assistance – applicants can receive financial assistance to reimburse lodging expenses and/or rental

assistance for up to 18 months or the program maximum, whichever occurs first. Applicants can receive direct assistance (FEMA mobile home or travel trailer) for up to 18 months.

2. Repair Assistance – owners can receive up to the IHP cap for repairs

3. Replace Assistance – owners with destroyed homes can receive up to the IHP cap towards the purchase of a new home

4. Permanent or Semi-Permanent Construction – owners with destroyed homes can receive direct assistance or financial

assistance for the construction of permanent or semi-permanent homes in insular areas outside the continental U.S. and in other locations.

SBA Income Evaluation (Repayment Capability)

To determine if applicant can qualify for a low interest SBA loan

Applicants must complete the SBA loan application and be denied for a loan to be eligible for further assistance.

FEMA/State Other Needs Assistance (ONA)

Non-SBA Dependent Items

Assistance for Medical, Dental, Funeral, Other

Unmet Needs – Voluntary Agencies

If the applicant has received the maximum amount of assistance from FEMA, State, and/or SBA’s federal disaster assistance programs or the federal disaster assistance programs do not

provide for the need, FEMA may refer the applicant to Voluntary agencies.

SBA Referral – For SBA Dependent items and those applicants who qualify for a low interest loans

Real Property(owners) loans up to $200,000

Personal Property(owners & renters) loans up to $40,000.

*If it is later determined that an applicant cannot qualify for a loan, the applicant is referred to FEMA

FEMA/State Other Needs Assistance (ONA)

For those applicants who do not qualify for a SBA loan Personal Property Transportation

W o rc e s te r B e rk s h ir e F ra n k li n B ri s to l M id d le s e x E s s e x Ply m o u th H a m p d e n N o rf o lk H a m p s h ir e B a rn s ta b le D u k e s S u ff o lk N a n tu c k e t P L Y M O U T H O T IS L E E W A R E B A R R E B E C K E T P E T E R S H A M S A V O Y A T H O L M O N S O N C O L R A IN C A R V E R B O S T O N P E R U S H E F F IE L D H O L D E N B L A N D F O R D N E W S A L E M C O N W A Y R E H O B O T H O R A N G E S U T T O N W E S T F IE L D A S H F IE L D F A L M O U T H M ID D L E B O R O U G H S A N D IS F IE L D C H A R L T O N S A N D W IC H D O U G L A S P A L M E R C H E S T E R R O W E G R O T O N R U T L A N D G R A N V IL L E W A R W IC K H A R D W IC K P IT T S F IE L D B O U R N E H E A T H H A W L E Y W IN D S O R T O L L A N D E A S T O N W A R E H A M A S H B Y R O Y A L S T O N L A K E V IL L E G IL L N O R T O N TA U N T O N W E N D E L L G R A N B Y L U D L O W B R IM F IE L D A N D O V E R A D A M S P E L H A M H A V E R H IL L O X F O R D L E N O X S T E R L IN G W IN C H E N D O N U P T O N W A R R E N F A L L R IV E R F R E E T O W N T R U R O P R IN C E T O N S T O W W O R C E S T E R A C T O N A S H B U R N H A M R O C H E S T E R U X B R ID G E S H A R O N F L O R ID A T O W N S E N D H A R V A R D D E N N IS H U B B A R D S T O N F R A N K L IN M O N T A G U E D U D L E Y A G A W A M C H E S H IR E S O U T H W IC K D R A C U T B IL L E R IC A S U D B U R Y W E S T M IN S T E R C O N C O R D O A K H A M B O L T O N M O N T E R E Y D IG H T O N G R A F T O N H O L Y O K E H A R W IC H IP S W IC H H O P K IN T O N D U X B U R Y G A R D N E R A T T L E B O R O C H IC O P E E W A L E S N O R T H A M P T O N L E O M IN S T E R L E Y D E N B R E W S T E R S W A N S E A N A T IC K D O V E R L Y N N N O R W E L L W H A T E L Y H A L IF A X N E W T O N G O S H E N R O W L E Y M E N D O N P E P P E R E L L H A M P D E N A U B U R N M IL L IS B R ID G E W A T E R B R O C K T O N E R V IN G P L A IN F IE L D C H IL M A R K B U C K L A N D B E R L IN B E R K L E Y L O W E L L M A N S F IE L D A Y E R P E A B O D Y L IN C O L N S C IT U A T E G R E A T B A R R IN G T O N B E V E R L Y M IL F O R D C U M M IN G T O N C A R L IS L E N O R T H A D A M S H U D S O N M E D W A Y M O N R O E D A R T M O U T H B A R N S T A B L E W E S T P O R T N A N T U C K E T H A N C O C K B E L C H E R T O W N S P E N C E R H A D L E Y W IL L IA M S T O W N D E E R F IE L D S T U R B R ID G E A M H E R S T W A S H IN G T O N N O R T H F IE L D W E S T F O R D D A L T O N T E M P L E T O N M A S H P E E S P R IN G F IE L D B O X F O R D F IT C H B U R G H IN G H A M L A N C A S T E R M E T H U E N CA N T O N Q U IN C Y L E V E R E T T L E IC E S T E R L U N E N B U R G M A R S H F IE L D W A L P O L E Y A R M O U T H H IN S D A L E W O R T H IN G T O N P E M B R O K E R A Y N H A M C H E S T E R F IE L D E D G A R T O W N H U N T IN G T O N N E W B U R Y S H U T E S B U R Y E S S E X W E S T O N R U S S E L L F R A M IN G H A M S E E K O N K W R E N T H A M S H E L B U R N E P H IL L IP S T O N C H A R L E M O N T P A X T O N S O U T H A M P T O N S H IR L E Y W IL B R A H A M H A N S O N M ID D L E F IE L D K IN G S T O N B O Y L S T O N M IL T O N M A R IO N L A N E S B O R O U G H W E L L F L E E T H A T F IE L D W E S T H A M P T O N R IC H M O N D A C U S H N E T G R E E N F IE L D H O L L IS T O N W IL L IA M S B U R G T E W K S B U R Y C H E L M S F O R D M IL L B U R Y E G R E M O N T S T O C K B R ID G E L IT T L E T O N W A Y L A N D N O R F O L K H A N O V E R T Y R IN G H A M B E R N A R D S T O N S H R E W S B U R Y W E S T T IS B U R Y W E Y M O U T H N E W M A R L B O R O U G H W E B S T E R O R L E A N S B E L L IN G H A M M E D F IE L D F O X B O R O U G H H A M IL T O N L E X IN G T O N S H E R B O R N A L F O R D W O B U R N S O U T H B R ID G E B E D F O R D D A N V E R S D U N S T A B L E S A L IS B U R Y M A R L B O R O U G H E A S T H A M H O L L A N D N O R T H A N D O V E R W A L T H A M P L Y M P T O N A S H L A N D S A U G U S C H A T H A M W E S T B O R O U G H W IL M IN G T O N S T O U G H T O N B R O O K F IE L D N E E D H A M B R A IN T R E E D E D H A M M ID D L E T O N A M E S B U R Y N O R T H B R ID G E S A L E M T O P S F IE L D M A T T A P O IS E T T S O U T H H A D L E Y R E A D IN G G L O U C E S T E R F A IR H A V E N N O R T H B O R O U G H S U N D E R L A N D T Y N G S B O R O U G H P L A IN V IL L E M O N T G O M E R Y N E W B E D F O R D A B IN G T O N N O R W O O D L Y N N F IE L D R A N D O L P H C L A R K S B U R G W E S T W O O D R O C K L A N D C O H A S S E T B U R L IN G T O N N E W B R A IN T R E E S O U T H B O R O U G H W E N H A M E A S T H A M P T O N W E L L E S L E Y G E O R G E T O W N B L A C K S T O N E N O R T H B R O O K F IE L D C L IN T O N M E R R IM A C W E S T B R O O K F IE L D A V O N T IS B U R Y R E V E R E G R O V E L A N D G O S N O L D N O R T H R E A D IN G W H IT M A N S O M E R S E T B O X B O R O U G H W E S T N E W B U R Y W A K E F IE L D N E W A S H F O R D M E D F O R D L A W R E N C E H O L B R O O K W E S T S P R IN G F IE L D L O N G M E A D O W W E S T S T O C K B R ID G E W E S T B O Y L S T O N P R O V IN C E T O W N M A L D E N R O C K P O R T S T O N E H A M C A M B R ID G E B R O O K L IN E E A S T B R ID G E W A T E R N O R T H A T T L E B O R O U G H M A N C H E S T E R A Q U IN N A H M A Y N A R D W E S T B R ID G E W A T E R N E W B U R Y P O R T H U L L M IL L V IL L E H O P E D A L E B E L M O N T M E L R O S E W IN C H E S T E R A R L IN G T O N O A K B L U F F S E A S T L O N G M E A D O W E A S T B R O O K F IE L D E V E R E T T S O M E R V IL L E M A R B L E H E A D W A T E R T O W N C H E L S E A S W A M P S C O T T W IN T H R O P N A H A N T

Le

ge

nd

C o u n ty Bo u n d a ri e s T o w n b o u n d a ri e s M a y 1 6 , 2 0 1 1 9 :3 5 :4 3 A M I: \P ro d u ct s\ V O A D \M A \M A co u n ti e s a n d t o w n s. m xd

M

AS

SA

CH

US

ET

TS

C

OU

NT

IE

S

AN

D

TO

W

NS

W or ce st er Be rk sh ire Fr an kl in Br is to l M id dl es ex Es se x Plym ou th Ha m pd en No rf ol k Ha m ps hi re Ba rn st ab le Du ke s Su ffo lk Na nt uc ke t

R

e

g

io

n

3

R

e

g

io

n

2

R

e

g

io

n

4

R

e

g

io

n

1

P L Y M O U T H O T IS L E E W A R E B E C K E T P E T E R S H A M S A V O Y A T H O L M O N S O N C O L R A IN C A R V E R B O S T O N S H E F F IE L D H O L D E N B L A N D F O R D N E W S A L E M C O N W A Y R E H O B O T H O R A N G E S U T T O N W E S T F IE L D A S H F IE L D F A L M O U T H M ID D L E B O R O U G H S A N D IS F IE L D C H A R L T O N D O U G L A S P A L M E R C H E S T E R R O W E G R O T O N G R A N V IL L E W A R W IC K H A R D W IC K P IT T S F IE L D H E A T H H A W L E Y W IN D S O R T O L L A N D E A S T O N A S H B Y R O Y A L S T O N L A K E V IL L E G IL L N O R T O N TA U N T O N W E N D E L L G R A N B Y L U D L O W B R IM F IE L D A N D O V E R A D A M S P E L H A M H A V E R H IL L O X F O R D L E N O X W IN C H E N D O N U P T O N W A R R E N F A L L R IV E R F R E E T O W N T R U R O S T O W W O R C E S T E R A C T O N A S H B U R N H A M U X B R ID G E S H A R O N F L O R ID A T O W N S E N D H A R V A R D D E N N IS F R A N K L IN M O N T A G U E D U D L E Y A G A W A M C H E S H IR E S O U T H W IC K D R A C U T S U D B U R Y W E S T M IN S T E R C O N C O R D O A K H A M B O L T O N M O N T E R E Y D IG H T O N G R A F T O N H O L Y O K E H A R W IC H IP S W IC H H O P K IN T O N D U X B U R Y G A R D N E R A T T L E B O R O C H IC O P E E W A L E S N O R T H A M P T O N L E O M IN S T E R L E Y D E N B R E W S T E R S W A N S E A N A T IC K D O V E R L Y N N N O R W E L L H A L IF A X N E W T O N R O W L E Y M E N D O N P E P P E R E L L H A M P D E N A U B U R N M IL L IS B R ID G E W A T E R B R O C K T O N E R V IN G P L A IN F IE L D C H IL M A R K B U C K L A N D B E R L IN B E R K L E Y L O W E L L M A N S F IE L D A Y E R L IN C O L N S C IT U A T E G R E A T B A R R IN G T O N B E V E R L Y M IL F O R D N O R T H A D A M S H U D S O N M E D W A Y M O N R O E B A R R E D A R T M O U T H P E R U B A R N S T A B L E W E S T P O R T S A N D W IC H R U T L A N D N A N T U C K E T B O U R N E H A N C O C K W A R E H A M B E L C H E R T O W N S P E N C E R H A D L E Y P R IN C E T O N W IL L IA M S T O W N D E E R F IE L D S T U R B R ID G E R O C H E S T E R A M H E R S T W A S H IN G T O N N O R T H F IE L D W E S T F O R D H U B B A R D S T O N D A L T O N T E M P L E T O N M A S H P E E S P R IN G F IE L D B O X F O R D F IT C H B U R G H IN G H A M L A N C A S T E R M E T H U E N CA N T O N Q U IN C Y L E V E R E T T L E IC E S T E R L U N E N B U R G M A R S H F IE L D W A L P O L E Y A R M O U T H H IN S D A L E W O R T H IN G T O N P E M B R O K E R A Y N H A M C H E S T E R F IE L D G O S H E N E D G A R T O W N H U N T IN G T O N N E W B U R Y S H U T E S B U R Y E S S E X W E S T O N R U S S E L L F R A M IN G H A M S E E K O N K W R E N T H A M S H E L B U R N E P H IL L IP S T O N C H A R L E M O N T P A X T O N S O U T H A M P T O N S H IR L E Y W IL B R A H A M H A N S O N M ID D L E F IE L D K IN G S T O N B O Y L S T O N M IL T O N M A R IO N L A N E S B O R O U G H W E L L F L E E T W E S T H A M P T O N R IC H M O N D A C U S H N E T G R E E N F IE L D H O L L IS T O N T E W K S B U R Y C H E L M S F O R D C U M M IN G T O N M IL L B U R Y E G R E M O N T S T O C K B R ID G E L IT T L E T O N W A Y L A N D N O R F O L K H A N O V E R T Y R IN G H A M B E R N A R D S T O N S H R E W S B U R Y W E S T T IS B U R Y W E Y M O U T H N E W M A R L B O R O U G H W E B S T E R O R L E A N S B E L L IN G H A M M E D F IE L D F O X B O R O U G H H A M IL T O N L E X IN G T O N S H E R B O R N A L F O R D W O B U R N S O U T H B R ID G E D A N V E R S D U N S T A B L E S A L IS B U R Y M A R L B O R O U G H E A S T H A M H O L L A N D N O R T H A N D O V E R W A L T H A M P L Y M P T O N A S H L A N D S A U G U S C H A T H A M W E S T B O R O U G H S T O U G H T O N B R O O K F IE L D N E E D H A M B R A IN T R E E D E D H A M M ID D L E T O N A M E S B U R Y N O R T H B R ID G E S A L E M T O P S F IE L D M A T T A P O IS E T T S O U T H H A D L E Y G L O U C E S T E R F A IR H A V E N N O R T H B O R O U G H S U N D E R L A N D T Y N G S B O R O U G H P L A IN V IL L E M O N T G O M E R Y N E W B E D F O R D A B IN G T O N N O R W O O D R A N D O L P H C L A R K S B U R G W E S T W O O D R O C K L A N D C O H A S S E T B U R L IN G T O N N E W B R A IN T R E E S O U T H B O R O U G H W E N H A M E A S T H A M P T O N W E L L E S L E Y G E O R G E T O W N B L A C K S T O N E N O R T H B R O O K F IE L D C L IN T O N M E R R IM A C W E S T B R O O K F IE L D A V O N T IS B U R Y R E V E R E G R O V E L A N D G O S N O L D W H IT M A N S O M E R S E T B O X B O R O U G H W E S T N E W B U R Y N E W A S H F O R D M E D F O R D L A W R E N C E H O L B R O O K W E S T S P R IN G F IE L D L O N G M E A D O W W E S T S T O C K B R ID G E W E S T B O Y L S T O N P R O V IN C E T O W N M A L D E N R O C K P O R T S T O N E H A M C A M B R ID G E B R O O K L IN E E A S T B R ID G E W A T E R N O R T H A T T L E B O R O U G H M A N C H E S T E R A Q U IN N A H M A Y N A R D W E S T B R ID G E W A T E R N E W B U R Y P O R T H U L L M IL L V IL L E H O P E D A L E B E L M O N T M E L R O S E W IN C H E S T E R A R L IN G T O N O A K B L U F F S E A S T L O N G M E A D O W E A S T B R O O K F IE L D E V E R E T T S O M E R V IL L E M A R B L E H E A D W A T E R T O W N C H E L S E A S W A M P S C O T T W IN T H R O P N A H A N T

Le

ge

nd

E me rg e n cy Ma n a g e m e n t R e g io n s C o u n ty b o u n d a ri e s T o w n b o u n d a ri e s M a y 1 6 , 2 0 1 1 9 :4 0 :0 2 A M I: \P ro d u ct s\ V O A D \M A \M A E M M G M T r e g io n s. m xd

M

AS

SA

CH

US

ET

TS

E

M

ER

GE

NC

Y

M

AN

AG

EM

EN

T

RE

GI

ON

S

W

IT

H

CO

UN

TI

ES

A

ND

T

OW

NS

M

ASSACHUSETTS

VOAD

P

ARTNER

O

RGANIZATIONS

A

LL

H

ANDS

V

OLUNTEERS

A

MERICAN

R

ED

C

ROSS OF

M

ASSACHUSETTS

A

MERI

C

ARES

C

HILDREN

’

S

D

ISASTER

S

ERVICES

,

B

RETHREN

D

ISASTER

M

INISTRIES

C

HRISTIAN

R

EFORMED

W

ORLD

R

ELIEF

C

OMMITTEE

C

HURCHES OF

S

CIENTOLOGY

D

ISASTER

R

ESPONSE

*F

EDERAL

E

MERGENCY

M

ANAGEMENT

A

GENCY

R

EGION

I

G

REATER

B

OSTON

F

OOD

B

ANK

L

UTHERAN

S

OCIAL

S

ERVICES OF

N

EW

E

NGLAND

,

L

UTHERAN

D

ISASTER

R

ESPONSE

M

ASS

2-1-1

S

ALVATION

A

RMY

,

T

HE

S

OUTHERN

B

APTIST

C

ONVENTION OF

N

EW

E

NGLAND

S

TATE OF

M

ASSACHUSETTS

A

NIMAL

R

ESPONSE

T

EAM

I

NC

.

U

NITED

C

HURCH OF

C

HRIST

,

M

ASSACHUSETTS

C

ONFERENCE

,

D

ISASTER

R

ESPONSE

M

INISTRY

U

NITED

M

ETHODIST

C

HURCH

,

N

EW

E

NGLAND

C

ONFERENCE

,

D

ISASTER

R

ESPONSE

* State, Federal or Private Sector partners of Massachusetts VOAD are non-voting members that serve in an essential advisory role.

A

LL

H

ANDS

V

OLUNTEERS

P.O Box 546, Carlisle, MA 01741 Phone: 617-312-2999

Fax: 586-314-2999 www.hands.org

CONTACTS

Bill Driscoll Jr., U.S. Operations Kathy Estridge, Administrative Assistant/

Director MA VOAD Secretary

C: (617) 922-9444 C: (978) 846-4266

F: (586) 314-2999 F: (586) 314-2999

[email protected] [email protected]

ALL HANDS VOLUNTEERS,formerly known as Hands On Disaster Response (HODR), is a U.S.-based,

501(c)3 non-profit organization that provides hands-on assistance to survivors of natural disasters around the world, with maximum impact and minimum bureaucracy. ALL HANDS VOLUNTEERS helps

communities affected by large-scale natural disaster during the response and recovery phases post disaster. Projects typically last between 1-6 months.

By supporting volunteers with housing, meals, tools, and organized work at no charge ALL HANDS

VOLUNTEERS _{is able to provide free and effective response services to communities in need.}

Programs are directed by the needs of each community in which they work, ensuring a timely, relevant, and culturally sensitive response.

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Able to engage both affiliated and spontaneous unaffiliated volunteers to provide direct} services such as: Chainsaw/tree removal, exterior & interior debris removal, gutting, muck out & home demolition, roof tarping, minor home repair, and partner program support.  _{If there is a gap in interagency coordination, All Hands Volunteers provides coordinative}

support services to partners and affected municipalities by implementing a local hub, called a Recovery Coordination Center (RCC), for volunteers and agencies. The RCC model of inclusive support services provides a cohesive, transparent and collaborative system during response and recovery. This Coordinative Services model can also be utilized to enhance an existing system & framework. RCC Coordinative Elements can include:

 _{Spontaneous Unaffiliated Volunteer Coordination}  _{Interagency meetings/collaboration}

 _{Volunteer work request coordination}  _{Basic needs assessment}

 _{Basic disaster case intake}  _{Donations management support}  _{Volunteer hospitality/housing}  _{Database framework and support}

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{All Hands Volunteers’ base of operations is located in Massachusetts. Following an} overwhelming disaster, All Hands staff and volunteers travel to affected areas to evaluate needs and project potential. If there are needs present that warrant a project launch, All Hands will bring in vehicles and equipment accordingly. All Hands will often rent or buy equipment and tools locally depending on the scope of the needs present.

A

MERICAN

R

ED

C

ROSS OF

M

ASSACHUSETTS

Phone: 617-727-5200

American Red Cross of Eastern Massachusetts 139 Main Street, Cambridge, MA 00214

www.bostonredcross.org

American Red Cross of Central & Western Massachusetts

2000 Century Drive, Worcester, MA 01606 www.redcrosscwm.org

CONTACTS

American Red Cross of Eastern MA American Red Cross of Central & Western MA Robert Wortman, Chief Emergency Suzanne M. Billings, Coordinator of Preparedness

Services Director and Response

O: (617) 274-5270 O: (508) 595-3726

C: (617) 719-6467 C: (508) 735-7197

F: (617) 274-5254 F: (508) 852-7191

[email protected] [email protected]

THE AMERICAN RED CROSS helps people prevent, prepare for and respond to emergencies. Services

include disaster response, disaster prevention education and life safety training.

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Sheltering, provided in concert with municipalities at pre-qualified locations.}

 _{Disaster Assessment, conducted as a means of refining Red Cross services and in support of} local, state and federal assessment operations.

 _{Case Management; evaluate needs, provide services and maintain record for clients.}  _{Mental Health Services; provides crisis interventions, mental health screening and}

assessment, emotional care and support.

 _{Health Services; assistance to meet disaster caused emergency health needs such as} medications, medical equipment and health recovery information.

 _{Mass Feeding; provided in both fixed and mobile settings.}

 _{Bulk Distribution of items needed for response and recovery operations, including food,} clean up materials, ice.

 _{Welfare Information and Inquiries; to help restore family links disrupted by disaster}  _{Community Disaster Education, to help prevent or reduce impact of disasters in}

communities and households.

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{4 Emergency Response Vehicles (ERVs)}  _{1 Mobile Feeding Vehicle}

 _{19 Support Vehicles}

 _{10 Shelter Support Trailers}  _{1,327 Volunteers}

A

MERICAN

R

ED

C

ROSS OF

M

ASSACHUSETTS

C

HAPTER

L

OCATIONS

:

A

MERICAN

R

ED

C

ROSS OF

E

ASTERN

M

ASSACHUSETTS

American Red Cross of Cape Cod and the Islands 286 South Street

Hyannis, MA 02601 (508) 775-1540

American Red Cross of Massachusetts Bay Eastern Region Headquarters

139 Main Street Cambridge, MA 00214 (617) 274-5700

American Red Cross of Northeastern Massachusetts 100 Cummings Center, Suite 207-F

Beverly, MA 01915 (978) 922-2224

A

MERICAN

R

ED

C

ROSS OF

C

ENTRAL AND

W

ESTERN

M

ASSACHUSETTS

American Red Cross of Berkshire County 480 West Street #1

Pittsfield, MA 01201 (413) 422-1506

American Red Cross of Central Massachusetts Region Headquarters

2000 Century Drive Worcester, MA 01606 (508) 595-3700

American Red Cross of Pioneer Valley 506 Cottage Street

Springfield, MA 01104 (413) 737-4306

American Red Cross of Greater Westfield 48 Broad Street

Westfield, MA 01085 (413) 562-9684

W or ce st er Be rk sh ire Fr an kl in Br is to l M id dl es ex Es se x Plym ou th Ha m pd en No rf ol k Ha m ps hi re Ba rn st ab le Du ke s Su ffo lk Na nt uc ke t

G

G

!

G

G

G

!

G

G

Am er ic an R ed C ro ss o f Ce nt ra l a nd W es te rn M as sa ch us et ts Am er ic an R ed C ro ss o f Ea st er n M as sa ch us et ts P L Y M O U T H O T IS L E E W A R E B A R R E B E C K E T P E T E R S H A M S A V O Y A T H O L M O N S O N C O L R A IN C A R V E R B O S T O N P E R U B A R N S T A B L E S H E F F IE L D H O L D E N B L A N D F O R D N E W S A L E M C O N W A Y R E H O B O T H O R A N G E S U T T O N W E S T F IE L D A S H F IE L D F A L M O U T H M ID D L E B O R O U G H S A N D IS F IE L D C H A R L T O N S A N D W IC H D O U G L A S P A L M E R C H E S T E R R O W E R U T L A N D N A N T U C K E T G R A N V IL L E W A R W IC K H A R D W IC K P IT T S F IE L D B O U R N E H E A T H H A W L E Y W IN D S O R T O L L A N D E A S T O N W A R E H A M A S H B Y R O Y A L S T O N L A K E V IL L E G IL L N O R T O N TA U N T O N W E N D E L L G R A N B Y L U D L O W B R IM F IE L D A N D O V E R A D A M S P E L H A M O X F O R D L E N O X S T E R L IN G W IN C H E N D O N W A R R E N F A L L R IV E R F R E E T O W N T R U R O H A D L E Y P R IN C E T O N D E E R F IE L D W O R C E S T E R A S H B U R N H A M R O C H E S T E R S H A R O N F L O R ID A T O W N S E N D W A S H IN G T O N D E N N IS H U B B A R D S T O N M O N T A G U E D U D L E Y A G A W A M C H E S H IR E S O U T H W IC K D R A C U T B IL L E R IC A W E S T M IN S T E R C O N C O R D S P R IN G F IE L D O A K H A M M O N T E R E Y D IG H T O N H O L Y O K E H A R W IC H IP S W IC H D U X B U R Y C A N T O N G A R D N E R A T T L E B O R O C H IC O P E E W A L E S N O R T H A M P T O N L E O M IN S T E R L E Y D E N B R E W S T E R S W A N S E A N A T IC K D O V E R L Y N N N O R W E L L W H A T E L Y H A L IF A X N E W T O N G O S H E N R O W L E Y H A M P D E N A U B U R N M IL L IS B R ID G E W A T E R B R O C K T O N E R V IN G P L A IN F IE L D C H IL M A R K B U C K L A N D B E R K L E Y L O W E L L M A N S F IE L D P E A B O D Y L IN C O L N S C IT U A T E G R E A T B A R R IN G T O N B E V E R L Y C U M M IN G T O N C A R L IS L E W E S T T IS B U R Y N O R T H A D A M S M O N R O E D A R T M O U T H W E S T P O R T H A N C O C K B E L C H E R T O W N S P E N C E R H A V E R H IL L W IL L IA M S T O W N S T U R B R ID G E A C T O N U X B R ID G E A M H E R S T N O R T H F IE L D W E S T F O R D F R A N K L IN D A L T O N T E M P L E T O N M A S H P E E S U D B U R Y B O X F O R D F IT C H B U R G H IN G H A M G R A F T O N L A N C A S T E R M E T H U E N Q U IN C Y L E V E R E T T L E IC E S T E R L U N E N B U R G M A R S H F IE L D W A L P O L E Y A R M O U T H H IN S D A L E W O R T H IN G T O N P E M B R O K E R A Y N H A M C H E S T E R F IE L D E D G A R T O W N H U N T IN G T O N N E W B U R Y S H U T E S B U R Y E S S E X W E S T O N R U S S E L L F R A M IN G H A M S E E K O N K W R E N T H A M S H E L B U R N E P H IL L IP S T O N C H A R L E M O N T P A X T O N S O U T H A M P T O N S H IR L E Y W IL B R A H A M H A N S O N B E R L IN M ID D L E F IE L D K IN G S T O N B O Y L S T O N M IL T O N M A R IO N L A N E S B O R O U G H W E L L F L E E T H A T F IE L D W E S T H A M P T O N R IC H M O N D A C U S H N E T G R E E N F IE L D H O L L IS T O N W IL L IA M S B U R G T E W K S B U R Y C H E L M S F O R D M IL L B U R Y E G R E M O N T S T O C K B R ID G E W A Y L A N D N O R F O L K H A N O V E R T Y R IN G H A M B E R N A R D S T O N S H R E W S B U R Y W E Y M O U T H N E W M A R L B O R O U G H W E B S T E R O R L E A N S M E D F IE L D F O X B O R O U G H H A M IL T O N L E X IN G T O N S H E R B O R N A L F O R D W O B U R N S O U T H B R ID G E B E D F O R D D A N V E R S S A L IS B U R Y E A S T H A M H O L L A N D N O R T H A N D O V E R W A L T H A M P L Y M P T O N S A U G U S C H A T H A M W E S T B O R O U G H W IL M IN G T O N M E D W A Y S T O U G H T O N B R O O K F IE L D N E E D H A M B R A IN T R E E D E D H A M M ID D L E T O N A M E S B U R Y N O R T H B R ID G E S A L E M T O P S F IE L D M A T T A P O IS E T T S O U T H H A D L E Y R E A D IN G G L O U C E S T E R F A IR H A V E N N O R T H B O R O U G H S U N D E R L A N D T Y N G S B O R O U G H P L A IN V IL L E M O N T G O M E R Y N E W B E D F O R D A B IN G T O N N O R W O O D L Y N N F IE L D R A N D O L P H C L A R K S B U R G W E S T W O O D R O C K L A N D C O H A S S E T B U R L IN G T O N N E W B R A IN T R E E W E N H A M E A S T H A M P T O N W E L L E S L E Y G E O R G E T O W N B L A C K S T O N E N O R T H B R O O K F IE L D C L IN T O N M E R R IM A C W E S T B R O O K F IE L D A V O N T IS B U R Y R E V E R E G R O V E L A N D G O S N O L D N O R T H R E A D IN G W H IT M A N S O M E R S E T W E S T N E W B U R Y W A K E F IE L D N E W A S H F O R D M E D F O R D L A W R E N C E H O L B R O O K W E S T S P R IN G F IE L D L O N G M E A D O W W E S T S T O C K B R ID G E W E S T B O Y L S T O N P R O V IN C E T O W N M A L D E N R O C K P O R T S T O N E H A M C A M B R ID G E B R O O K L IN E E A S T B R ID G E W A T E R N O R T H A T T L E B O R O U G H M A N C H E S T E R A Q U IN N A H W E S T B R ID G E W A T E R N E W B U R Y P O R T H U L L M IL L V IL L E B E L M O N T M E L R O S E W IN C H E S T E R A R L IN G T O N O A K B L U F F S E A S T L O N G M E A D O W E A S T B R O O K F IE L D E V E R E T T S O M E R V IL L E M A R B L E H E A D W A T E R T O W N C H E L S E A S W A M P S C O T T W IN T H R O P N A H A N T Le ge nd

G

R e d C ro s s C h a p te r O ff ic e s

G

! R e g io n a l H e a d q u a rt e rs C o u n ty b o u n d a ri e s T o w n b o u n d a ri e s RE D C RO SS C H A PT ER S: Ea st er n M as sa ch us et ts R eg io n M a s s a c h u s e tt s B a y C a p e C o d a n d T h e I s la n d s N o rt h e a s te rn Ce nt ra l & W es te rn M as sa ch us et ts R eg io n B e rk s h ir e C o u n ty C e n tr a l M a s s a c h u s e tt s G re a te r W e s tf ie ld P io n e e r V a lle y M a y 1 6 , 2 0 1 1 9 :5 1 :4 3 A M I: \P ro d u ct s\ V O A D \M A \M A R e d C ro ss. m xd

TH

E

AM

ER

IC

AN

R

ED

C

RO

SS

O

F

M

AS

SA

CH

US

ET

TS

CH

AP

TE

R

AN

D

OF

FI

CE

L

OC

AT

IO

NS

W or ce st er Be rk sh ire Fr an kl in Br is to l M id dl es ex Es se x Plym ou th Ha m pd en No rf ol k Ha m ps hi re Ba rn st ab le Du ke s Su ffo lk Na nt uc ke t P L Y M O U T H O T IS L E E W A R E B A R R E B E C K E T P E T E R S H A M S A V O Y A T H O L M O N S O N C O L R A IN C A R V E R B O S T O N P E R U S H E F F IE L D H O L D E N B L A N D F O R D N E W S A L E M C O N W A Y R E H O B O T H O R A N G E S U T T O N W E S T F IE L D A S H F IE L D F A L M O U T H M ID D L E B O R O U G H S A N D IS F IE L D C H A R L T O N S A N D W IC H D O U G L A S P A L M E R C H E S T E R R O W E G R O T O N R U T L A N D G R A N V IL L E W A R W IC K H A R D W IC K P IT T S F IE L D B O U R N E H E A T H H A W L E Y W IN D S O R T O L L A N D E A S T O N W A R E H A M A S H B Y R O Y A L S T O N L A K E V IL L E G IL L N O R T O N TA U N T O N W E N D E L L G R A N B Y L U D L O W B R IM F IE L D A N D O V E R A D A M S P E L H A M H A V E R H IL L O X F O R D L E N O X S T E R L IN G W IN C H E N D O N U P T O N W A R R E N F A L L R IV E R F R E E T O W N T R U R O P R IN C E T O N S T O W W O R C E S T E R A C T O N A S H B U R N H A M R O C H E S T E R U X B R ID G E S H A R O N F L O R ID A T O W N S E N D H A R V A R D D E N N IS H U B B A R D S T O N F R A N K L IN M O N T A G U E D U D L E Y A G A W A M C H E S H IR E S O U T H W IC K D R A C U T B IL L E R IC A S U D B U R Y W E S T M IN S T E R C O N C O R D O A K H A M B O L T O N M O N T E R E Y D IG H T O N G R A F T O N H O L Y O K E H A R W IC H IP S W IC H H O P K IN T O N D U X B U R Y G A R D N E R A T T L E B O R O C H IC O P E E W A L E S N O R T H A M P T O N L E O M IN S T E R L E Y D E N B R E W S T E R S W A N S E A N A T IC K D O V E R L Y N N N O R W E L L W H A T E L Y H A L IF A X N E W T O N G O S H E N R O W L E Y M E N D O N P E P P E R E L L H A M P D E N A U B U R N M IL L IS B R ID G E W A T E R B R O C K T O N E R V IN G P L A IN F IE L D C H IL M A R K B U C K L A N D B E R L IN B E R K L E Y L O W E L L M A N S F IE L D A Y E R P E A B O D Y L IN C O L N S C IT U A T E G R E A T B A R R IN G T O N B E V E R L Y M IL F O R D C U M M IN G T O N C A R L IS L E N O R T H A D A M S H U D S O N M E D W A Y M O N R O E D A R T M O U T H B A R N S T A B L E W E S T P O R T N A N T U C K E T H A N C O C K B E L C H E R T O W N S P E N C E R H A D L E Y W IL L IA M S T O W N D E E R F IE L D S T U R B R ID G E A M H E R S T W A S H IN G T O N N O R T H F IE L D W E S T F O R D D A L T O N T E M P L E T O N M A S H P E E S P R IN G F IE L D B O X F O R D F IT C H B U R G H IN G H A M L A N C A S T E R M E T H U E N CA N T O N Q U IN C Y L E V E R E T T L E IC E S T E R L U N E N B U R G M A R S H F IE L D W A L P O L E Y A R M O U T H H IN S D A L E W O R T H IN G T O N P E M B R O K E R A Y N H A M C H E S T E R F IE L D E D G A R T O W N H U N T IN G T O N N E W B U R Y S H U T E S B U R Y E S S E X W E S T O N R U S S E L L F R A M IN G H A M S E E K O N K W R E N T H A M S H E L B U R N E P H IL L IP S T O N C H A R L E M O N T P A X T O N S O U T H A M P T O N S H IR L E Y W IL B R A H A M H A N S O N M ID D L E F IE L D K IN G S T O N B O Y L S T O N M IL T O N M A R IO N L A N E S B O R O U G H W E L L F L E E T H A T F IE L D W E S T H A M P T O N R IC H M O N D A C U S H N E T G R E E N F IE L D H O L L IS T O N W IL L IA M S B U R G T E W K S B U R Y C H E L M S F O R D M IL L B U R Y E G R E M O N T S T O C K B R ID G E L IT T L E T O N W A Y L A N D N O R F O L K H A N O V E R T Y R IN G H A M B E R N A R D S T O N S H R E W S B U R Y W E S T T IS B U R Y W E Y M O U T H N E W M A R L B O R O U G H W E B S T E R O R L E A N S B E L L IN G H A M M E D F IE L D F O X B O R O U G H H A M IL T O N L E X IN G T O N S H E R B O R N A L F O R D W O B U R N S O U T H B R ID G E B E D F O R D D A N V E R S D U N S T A B L E S A L IS B U R Y M A R L B O R O U G H E A S T H A M H O L L A N D N O R T H A N D O V E R W A L T H A M P L Y M P T O N A S H L A N D S A U G U S C H A T H A M W E S T B O R O U G H W IL M IN G T O N S T O U G H T O N B R O O K F IE L D N E E D H A M B R A IN T R E E D E D H A M M ID D L E T O N A M E S B U R Y N O R T H B R ID G E S A L E M T O P S F IE L D M A T T A P O IS E T T S O U T H H A D L E Y R E A D IN G G L O U C E S T E R F A IR H A V E N N O R T H B O R O U G H S U N D E R L A N D T Y N G S B O R O U G H P L A IN V IL L E M O N T G O M E R Y N E W B E D F O R D A B IN G T O N N O R W O O D L Y N N F IE L D R A N D O L P H C L A R K S B U R G W E S T W O O D R O C K L A N D C O H A S S E T B U R L IN G T O N N E W B R A IN T R E E S O U T H B O R O U G H W E N H A M E A S T H A M P T O N W E L L E S L E Y G E O R G E T O W N B L A C K S T O N E N O R T H B R O O K F IE L D C L IN T O N M E R R IM A C W E S T B R O O K F IE L D A V O N T IS B U R Y R E V E R E G R O V E L A N D G O S N O L D N O R T H R E A D IN G W H IT M A N S O M E R S E T B O X B O R O U G H W E S T N E W B U R Y W A K E F IE L D N E W A S H F O R D M E D F O R D L A W R E N C E H O L B R O O K W E S T S P R IN G F IE L D L O N G M E A D O W W E S T S T O C K B R ID G E W E S T B O Y L S T O N P R O V IN C E T O W N M A L D E N R O C K P O R T S T O N E H A M C A M B R ID G E B R O O K L IN E E A S T B R ID G E W A T E R N O R T H A T T L E B O R O U G H M A N C H E S T E R A Q U IN N A H M A Y N A R D W E S T B R ID G E W A T E R N E W B U R Y P O R T H U L L M IL L V IL L E H O P E D A L E B E L M O N T M E L R O S E W IN C H E S T E R A R L IN G T O N O A K B L U F F S E A S T L O N G M E A D O W E A S T B R O O K F IE L D E V E R E T T S O M E R V IL L E M A R B L E H E A D W A T E R T O W N C H E L S E A S W A M P S C O T T W IN T H R O P N A H A N T LE G EN D Re d Cr os s Sh el te rs by p os t-i m pa ct c ap ac ity : 0 5 0 5 1 2 0 0 2 0 1 5 0 0 5 0 1 1 ,0 0 0 1 ,0 0 1 5 ,1 9 1 C o u n ty B o u n d a ri e s To w n b o u n d a ri e s M a y 1 6 , 2 0 1 1 9 :4 7 :4 4 A M I: \P ro d u ct s\ V O A D \M A \M A R e d C ro ss sh e lt e rs .m xd

TH

E

AM

ER

IC

AN

R

ED

C

RO

SS

O

F

M

AS

SA

CH

US

ET

TS

NA

TI

ON

AL

SH

EL

TE

R

SY

ST

EM

L

OC

AT

IO

NS

B O S T O N N E W T O N L Y N N Q U IN C Y L E X IN G T O N W A L T H A M S A U G U S N E E D H A M W O B U R N M IL T O N D E D H A M R E V E R E M E D F O R D M A L D E N B U R L IN G T O N D O V E R C A M B R ID G E S T O N E H A M B R O O K L IN E B E L M O N T M E L R O S E W IN C H E S T E R A R L IN G T O N E V E R E T T W E L L E S L E Y S O M E R V IL L E W A T E R T O W N W A K E F IE L D W E S T O N C H E L S E A S A L E M W IN T H R O P W E S T W O O D L IN C O L N W E Y M O U T H N A H A N T H U L L R E A D IN G B E D F O R D H IN G H A M S W A M P S C O T T P E A B O D Y B R A IN T R E E M ET R O B O ST O N IN SE T

A

MERI

C

ARES

88 Hamilton Ave., Stamford, CT 06902 Phone: 203-658-9500

Fax: 203-327-5200 www.AmeriCares.org

CONTACTS

Morgan White, Manager, U.S. Medical Euthimios Theotokatos (ET), Associate,

Assistance Program U.S. Medical Assistance Program

O: (203) 658-9567 O: (203) 658-9552

F: (203) 406-4429 F: (203) 406-4429

[email protected] [email protected]

AMERICARES has been responding to natural and man-made disasters around the world since 1982,

including floods, tornadoes, hurricanes and other emergencies in the U.S. Our emergency response experts have provided aid in the wake of several large-scale disasters across the country including the 2001 terrorist attacks on the World Trade Center, Hurricane Katrina in 2005 and the

Deepwater Horizon oil spill in 2010. We also respond to smaller, regional emergencies like the Nashville floods of 2010.

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{AmeriCares supports 300 health clinics and community health programs serving the} uninsured and underinsured nationwide with ongoing deliveries of medicines and medical supplies. In times of emergency, we increase aid deliveries to partner clinics in the affected communities and reach out to other health care providers in the region with offers of medical aid and relief supplies.

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{Prepositioned donated medicines, medical supplies and disaster relief supplies in our} 54,000-square-foot Stamford warehouse that can be mobilized quickly for weather-related emergencies as well as manmade disasters across Connecticut and the country.

Examples of our aid include:  _{Prescription medicines}  _{Over-the-counter medicines}

 _{Medical and surgical supplies (syringes, gauze, bandages, etc.)}  _{Vitamins and nutritional supplements}

 _{Personal hygiene products}

 _{Team of highly trained disaster response experts working in our Stamford headquarters} who could be dispatched to respond to major emergencies statewide.

 _{Nearly 30 years of logistics expertise in shipping products quickly and efficiently to some of} the world’s most remote locations.

 _{Staff medical director and staff pharmacist who can offer professional expertise on the} types of medicines and health care products needed in an emergency.

 _{Longstanding relationships with some of the world’s largest pharmaceutical companies and} medical supply manufacturers.

C

HILDREN

’

S

D

ISASTER

S

ERVICES

,

B

RETHREN

D

ISASTER

M

INISTRIES

P.O. Box 188, New Windsor, MD 21776 Phone: 410-635-8734

Fax: 410-635-8739

www.childrensdisasterservices.org

CONTACTS

Judy Bezon, Associate Director LethaJoy Martin, Program Assistant

O: (410) 635-8734 O: (410) 635-8735

C: (410) 596-8697 C: N/A

F: (410) 635-8739 F: (410) 635-8739

[email protected] [email protected]

CHILDREN’S DISASTER SERVICES (CDS) provides hope, support and a measure of healing to children

impacted by disaster.

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Direct services to children through establishing child care centers in shelters, disaster} assistance centers, or wherever there is a need.

 _{Provide consultations or workshops about the special needs of children after a disaster to} parents, community agencies, schools or others concerned about children. These

workshops will be tailored to the needs of the group.

 _{Train and prepare volunteers in Massachusetts for work with Children’s Disaster Services.}

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{Volunteers specially trained to respond to traumatized children, providing a calm, safe and} reassuring presence in the midst of the chaos created by disasters.

 _{Currently have 10 volunteers in FEMA Region I. During a response volunteers would} deploy from NY, PA and NJ.

 _{A national network of trained and screened volunteers is maintained, ready to respond} whenever a disaster strikes.

Brethren Disaster Ministries’ role in Long Term Recovery:

Brethren Disaster Ministries works with interfaith local committees to do long term response by renovating homes or building new homes for those who do not have resources to rebuild homes. (Contact Zach Wolgemuth, Associate Director; 410 635-8737; [email protected])

C

HRISTIAN

R

EFORMED

W

ORLD

R

ELIEF

C

OMMITTEE

(CRWRC),

D

ISASTER

R

ESPONSE

S

ERVICES

400 76th _{St. SW, Suite 17, Byron Center, MI 49315}

Phone: 1-800-848 5818 Fax: 616-726-1141 www.greenshirts.org

CONTACTS

Doug & Pat Guikema, Regional Project Managers Bill Adams, Director CRWRC – DRS

O: N/A O: 1-800-848-5818

C: (616) 745-3035 C: (616) 560-2782

F: (616) 726-1141 F: (616) 726-1141

[email protected] [email protected]

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Rapid Response – Volunteer clean-up teams may be deployed to handle tree removal, roof} tarping, and power washing, in addition to providing spiritual care to disaster impacted communities.

 _{Organizational Capacity Building – Trained volunteers work with the community-based} recovery organization to help develop its systems and become operational.

 _{Financial Accounting – Skilled volunteers assist recovery organizations with bookkeeping} procedures and financial systems.

 _{Community Assessment of Unmet Needs – Trained volunteer teams conduct door-to-door} surveys of long-term recovery needs. The results become the property of the requesting community-based recovery organization as a computerized database, and can be used to estimate the cost of recovery, assist with fundraising efforts, identify community needs and prioritize cases.

 _{Construction Estimating – Trained volunteers determine appropriate materials, skills, and} time required for home reconstruction.

 _{Reconstruction – Trained and supervised volunteer teams are able to repair and/or erect a} house from the ground up.

 _{Work Groups – One week teams (mostly church groups) are utilized to assist in rapid} response, longer-term cleanup efforts and reconstruction.

 _{Emotional and Spiritual Care – In collaboration with Christian Reformed Chaplaincy, trained} volunteers are available to be deployed in the various phases of response.

 _{Community Development – CRWRC may provide consultation in specific situations for} Interfaith organizations who have a long-term vision for becoming a community development organization.

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{A collection of 27 Christian Reformed Churches in the New England VOAD area that we can} contact to help with the disaster.

 _{Volunteers trained as leaders and members of Early Response teams, as well as equipment} available in the early stages of a disaster.

 _{An Area Manager who is in charge of the New England VOAD states who helps to contact} churches and informs them of the current events of CRWRC – DRS.

C

HURCHES OF

S

CIENTOLOGY

D

ISASTER

R

ESPONSE

448 Beacon Street, Boston, MA 02115 Phone: 617-266-9500

www.scientology-boston.org

CONTACTS

Kevin Hall, Human Rights Director

O: (617) 266-9500

C: (617) 230-9295

[email protected]

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Grief and Life Counseling}

 _{Assistance with mental and physical trauma}

 _{Volunteer assistance on whatever is needed during an emergency}

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{Parishioner volunteers in the Boston Church and in Eastern and Central Massachusetts.}  _{Ability to request additional Parishioner volunteers and medical professionals through the}

F

EDERAL

E

MERGENCY

M

ANAGEMENT

A

GENCY

,

R

EGION

I

99 High Street, Boston, MA Phone: 617-956-7506 www.fema.gov

CONTACTS

John Stewart, Region I Voluntary Agency Liaison Arlene Magoon, Voluntary Agency Liaison

O: (617) 956-7602 O: (617) 956-7605

C: (978) 434-7948 C: (617) 529-6257

F: (617) 956-7507 F: (617) 956-7507

[email protected] [email protected]

The FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA),REGION I works closely with federal, tribal,

state and local governments, voluntary agencies, private sector partners, and the American public to ensure the nation is secured and prepared to respond to and recover from terror attacks, major disasters and other emergencies.

FEMA Voluntary Agency Liaisons (VALs), in the Individual Assistance Program, serve as two-way liaisons between FEMA and the voluntary, faith-based and community organizations involved in disaster response and recovery.

N

EW

E

NGLAND

D

ISASTER

S

ERVICES

 _{Share and interpret key mass care and damage assessment information.}

 _{Provide information on the status of declarations, proclamations, and recovery programs} [including service delivery and Disaster Recovery Center (DRC) site information].

 _{Coordinate and/or participate in community and voluntary agency meetings.}  _{Identify and resolve issues and trends.}

 _{Encourage and support Long Term Recovery initiatives within local communities affected} by disaster.

 _{Reach out to other voluntary agencies that may or may not be part of the state or} local VOAD such as: Community Action Agencies, local church groups and National VOAD members.

 _{Establish and maintain a formal system of referral for emergency needs, special} needs, and unmet needs.

 _{Coordinate closely with FEMA Individual Assistance Programs and Long Term} Recovery Groups to avoid duplication of benefits to survivors seeking assistance.

N

EW

E

NGLAND

D

ISASTER

A

SSETS

 _{Participate in all 6 New England State VOADs; develop partnerships across borders between} agencies and State VOADs.

 _{Access to trainings (and trainers), materials and best practices to support local VOADs,} COADs and Long Term Recovery Groups.

 _{2 Permanent full-time Voluntary Agency Liaisons at FEMA Region I dedicated to supporting} efforts of local voluntary and faith based organizations, in addition to State partners, on a year-round basis.

 _{Additional Voluntary Agency Liaisons available for deployment to Presidentially declared} disasters in the state through the FEMA Reservist Workforce.

G

REATER

B

OSTON

F

OOD

B

ANK

70 South Bay Ave., Boston, MA 02118 Phone: 617-427-5200

Fax: 617-427-0146 www.gbfb.org

CONTACTS

Carol Tienken, Chief Operating Officer Joe Raviele, Warehouse Director

O: (617) 598-5021 O: (617) 598-5047

C: (617) 828-6763 C: (617) 592-1087

F: (617) 427-0146 F: (617) 427-0146

[email protected] [email protected]

THE GREATER BOSTON FOOD BANK (GBFB) distributes more than 31 million pounds of food and

grocery products annually to nearly 600 member hunger-relief agencies throughout eastern

Massachusetts in a dedicated partnership to end hunger in our region. THE FOOD BANK is the largest

hunger-relief organization in New England and one of the largest food banks in the country, feeding more than 394,000 people annually.

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Coordinate with GBFB-affiliated agencies in affected area(s) to provide water, food,} toiletries, and household products to those in need during disaster and recovery period.  _{Work with non-GBFB-affiliated disaster relief agencies in affected areas to provide food,}

toiletries, and household products to those in need.

 _{Provide logistics and transportation assistance to MAVOAD organizations.}

 _{Coordinate with Worcester County Food Bank, Food Bank of Western MA, and Merrimack} Valley Food Bank to acquire additional water, food, and grocery products during

emergencies and disasters.

 _{Coordinate with Feeding America, the national food banking umbrella organization, to} acquire additional water, food, and grocery products during emergencies and disaster.

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{117,000 square foot warehouse and distribution center in Boston.}  _{Transportation:}

 _{Three 48’ refrigerated trailers}  _{Two Freightliner tractors}

 _{Three 24’ refrigerated straight trucks}  _{One 16’ refrigerated straight truck}  _{Two 14’ refrigerated straight trucks}  _{One refrigerated cargo van}

L

UTHERAN

S

OCIAL

S

ERVICES OF

N

EW

E

NGLAND

L

UTHERAN

D

ISASTER

R

ESPONSE

888 Worcester St., Suite 160 Wellesley, MA 02482 Phone: 1-866-537-1379 www.lssne.org

CONTACTS

William Ames, LICSW, Executive Vice President for Community Services

Lutheran Social Services O: (781) 997-0860 C: (508) 740-0652

F: (781) 997-0888

[email protected]

M

ASSACHUSETTS

D

ISASTER

S

ERVICES

 _{Case Management}

 _{Donation Collection and Management}  _{Volunteer Coordination}

 _{Spiritual and Emotional Care}

M

ASSACHUSETTS

D

ISASTER

A

SSETS

 _{Each Congregation located within the State is able to serve as a drop center, warming} station and/or shelter if need be.

M

ASS

2-1-1

46 Par