Session Two:
Referral Programmes
Sue Rastall, Project Manager
Project Aims (1)
• To work with families who are homeless or at risk of homelessness due to ASB
• To identify and resolve the root causes of families ASB
• To improve health, social and learning outcomes for children and families
Project Aims (2)
• To be proactive in preventing families being evicted • To work within a strong multi agency framework • Effective partnership working to benefit females,
Project Objectives
• A better quality of life • Reduction in ASB
Delivery
The Team
• Project Manager • Two Seniors
• Administration/Finance support • Five Key Workers
Sub Project • One Senior
Outreach support
• Offer nine hours of support a week to families that are still living in their own homes
• Mixture of planned and unannounced visits • Practical help to sustain tenancies
Dispersed support
• Offer 14 hours’ support • Work with RSL’s and LA
Core Residential Unit
How we work with families: • We are “24/7” and “365”
• We have round the clock staffing plus volunteers • The project takes a ‘whole family’ approach
• Twin approach of high challenge and high support • We design a support plan together with the family • Engage families in project activities
• Measurement of progress and outcomes
• Core unit: restrictions, observations and intrusions • Close work with other agencies
• Empower families to reach their full potential and take control of their life
High Challenge and High Support
High Support Low Support
High
Challenge • Leads to learning and change • Builds on what is
already there
• Will start new activities
• People become hostile, anxious and defensive
• They will become fearful of changing
Low
Challenge • People become too warm and cosy • Learning may be minimal
• Become bored,
The goal of challenging is ACTION
1. Start new activities relating to their problems, and developing opportunities
2. Continue and increase activities that contribute to problem management
What we don’t do
• We are not a ‘soft option’ for families or agencies - people have to face up to their problems, take
responsibility for their situation and make the necessary changes
• We do not advocate on behalf of families against other agencies
• We do not do things ‘for’ families, we empower them to do those things themselves
Types of Parenting Intervention
We currently offer:
• Webster Stratton Parenting Programme which is
aimed at parents of children aged two years – eight years
• Riding the Storm Parenting Programme which is aimed at parents of children aged eight years – 16 years
• We also offer Play Therapy which is aimed at Parents who struggle to interact with their Children
Types of Parenting Intervention
• The Senior Parenting Practitioner for Manchester is partly based at NCH Foundations and co-ordinates courses, crèche,
materials, recruitment etc.
• The Senior Project Worker at Foundations is responsible for pre course assessments, delivery of courses and gaining new
referrals.
• We currently have nine members of staff trained in Webster Stratton Parenting and deliver a rolling programme.
• All the above parenting programmes are reinforced during observations and any staff will check on homework given and key messages for that week.
Team Structure
• Project Manager
• Three Deputy Project Managers • Senior Project Administrator
• Part-time Project Administrator • One Senior Parenting Practitioner • 12 Project Workers
• Three Waking Night Staff • Two Security Staff
Referral and assessment
• Housing/Police/Children and Young People’s Services • Multi agency meeting/Family contract
Key interventions
• Parenting programmes • Anger management
Leicester FIP outcomes achieved
Outcomes of the first 11 cases closed:
• Over 80% of tenancies stabilised - six tenancies now secure and eight with SPO and no evidence of further action
• No ASB reported on ten families since intervention ended • 12 Children removed from the CPR during intervention • Average school attendance at referral =63%
• Actual school attendance during November 07 =92.6% • Number of young people involved with YOT at referral
=13
• Number of young people involved with YOT after intervention =3
Case
Case Study
Study
• Mother – 36 years old • Daughter – 16 years old
• Three sons – 11, 10, 8 years old
Case Study
• Relationships between all family members were aggressive/10yr old – LAC
• History of DV
• Extreme levels of ASB e.g – Terrorising neighbours, criminal damage, use of weapons
Case Study
• Youths congregating in and around the property, underage use of substances
Intervention
• Multi agency meeting held – agreed that the family would be offered a FIP dispersed property, L/A
agreed to provide the property
• Six month assured short hold tenancy agreement/EMH
• Intensive package of intervention
Dispersed tenancy
• Meetings held with all family members • Family agreements signed
• Expected behaviour- consequences of not keeping to agreement
Outcomes
• Family have been living in the property for four months
• Changes that have been achieved have been amazing
• Home is comfortable and clean • Garden is clear of rubbish
Outcomes
• Mum attends meetings by herself and behaves appropriately
• VIG – working on family relationships • Eldest daughter attends college
Outcomes
• ASB being addressed by using creative methods
• Sessions taking place to address anger and behaviour management
• The garden has been transformed
Outcomes
• No violence between siblings
• Children have not returned to the old address/area • More contact with extended members of family
• Two year old is beginning to reach her developmental milestones
