IT in Retail Leading 150 UK Retailers. The IT in Retail report is the most comprehensive guide to IT spending amongst the UK s top retailers.

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The IT in Retail report is the most comprehensive guide to IT

spending amongst the UK’s top retailers.

Fully updated and featuring 31 new companies, the report represents retailers with annual sales totalling over £208 billion, i.e. 63% of the total UK retail sector and encompasses over 72,000 stores.

The report is in its 11th year, to keep the information relevant and up to date we have

added a section on Product Lifecycle Management Systems and show which departments now have IT budgets in addition to the IT department.

Also covered in the report:

 Planned replacement dates for 14 different retail applications

 Multi-channel retailing

 IT spend by Company

 Top 3 investment priorities by Company

 Outsourcing by application type

Whether you are a retailer looking to identify gaps in your IT strategy or an IT supplier keen to gauge which systems retailers are using and when they are up for renewal, the IT in Retail report will enable you to invest time and resources more effectively.

The IT in Retail report enables you to:

 Find out which systems retailers are using and which companies supply them

 Compare IT spend and strategy

 Source new suppliers and investigate what systems are available

 Improve timings and content of your sales pitches to existing and potential clients

 Target retailers with systems due for replacement

Comprehensive IT Systems and Strategy Information on the

leading 150 UK Retailers

The IT in Retail report is available as a hard copy book or electronic soft copy. You can also purchase targeted information on individual retailers or specific systems at a fraction of the cost of the whole report.

Systems covered:

Store Systems –EPOS Time and Attendance

Labour scheduling Data warehouse / decision support

Logistics / supply chain Merchandise management

Merchandise planning Space management / planogramming

Human resources / payroll Financial / accounting

Marketing / CRM Product Lifecycle Management

E-commerce Training

www.martec-international.com

IT in Retail 2014-15

Leading 150 UK Retailers

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IT in Retail Report 2014-15 – Leading 150 UK Retailers

Companies Researched

99p Stores

ADM Londis (Holdings) Ltd

American Golf

Americana International - New

Ann Summers

Arcadia Group Limited

Arnotts - New

AS Watson (Superdrug)

Asda Group Plc

ASOS.com

Aurum Holdings Ltd

B&Q Plc

Bargain Booze

Beale Plc

Berry Bros & Rudd - New

Betty & Taylors

BHS Ltd

Body Shop UK

Bonmarché

Booker (Premier Stores)

Bravissimo – New

British Red Cross Society - New

Brown Thomas

BWG Foods

C&J Clark International Ltd

Cancer Research UK

Carpetright Plc

Cath Kidston

Central England Co-op Society - New

Charles Tyrwhitt

Claires Accessories UK Ltd

Compass Group

Co-operative Group Plc

Co-operative Pharmacy

Costcutter Supermarket

Debenhams Retail Plc

Deichmann Shoes - New

DFS Furniture Company Ltd

Direct Wines Ltd

Dixons - New

Dreams

Dublin Airport Authority

Dune Group

E H Booth & Company Ltd

Edinburgh Woollen Mill

EE

Euronics

Evans Cycles

Express Gifts

F Hinds

Factory Shop, The

Farmfoods

FGH UK

Frosts Garden Centre Ltd - New

Game Retail

Garden Centre Group - New

Go Outdoors Ltd

Gondola Group

Graham Brown - New

Greggs Plc

Hamleys of London

Harrods

Harvey Furnishings – New

Harvey Nichols Ltd - New

Henderson Group

Hennes & Mauritz UK Ltd

Hillarys Blinds Ltd

Homebase Ltd

Iceland Frozen Food Plc

IKEA

Intersport UK

J Sainsbury Plc

Jacques Vert Retail Ltd

James Hall & Co

JD Sports Fashion Plc

JD Williams

Jewson

Jigsaw

John Lewis Plc

Joules

Jupiter Hotels

Lakeland - New

Laura Ashley Plc

Lidl

Life Style Sports

Lincoln Co-op Society Ltd

Lloyd Shoe

Long Tall Sally - New

Lush Retail

Lyle & Scott

Lyreco - New

M&Co

M&M Direct - New

Majestic Wine Warehouse

Mamas & Papas

Maplin Electronics

Martin McColl

Matalan

Monsoon

Mothercare Plc

MOTO

Musgrave

NBTY - New

Ocado

Oxfam - New

Paperchase

Peacocks

Pets at Home

Phase Eight Ltd

Pizza Hut - New

Poundland

Primark

QD Stores – New

Radley & Co - New

Redcats

Reiss

Roys (Wroxham) Ltd - New

Ryman

Schuh

Screwfix

SCS Upholstery

Selfridges - New

Shoe Zone

Shop Direct – New

Snow & Rock - New

Spar UK Ltd

Tesco

Thomas Pink - New

Thorntons

TISO Group

TM Lewin

Topps Tiles

Toys R Us - New

Trago Mills

Tragus Group

Travis Perkins

Twinmar

Waitrose

Waterstones

Whistles - New

Whitbread

White Stuff

Whittard of Chelsea - New

Wiggle

Wilko Retail Ltd

William Hill - New

Wm Morrison

Woodies DIY

YO! Sushi - New

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Leading 150 UK retailers report: £6,500 + 20% VAT (£7,800) €8,140 $11,060

Application specific survey results for leading 150 retailers: £1,755 + 20% VAT (£2,106) €2,200 $2,985 (Each report shows software used, hardware used, date of implementation, planned replacement date and outsourcing for one application e.g. Store Systems)

Individual retailer profile(s) £200 + VAT (£240) €250 $340 $380

Please tick your chosen survey

results:

Leading 150 Retailers

£1,755 each

Individual

retail profiles

Store systems – EPOS Total Number:

Time and Attendance Total Value:

Labour scheduling Please list chosen retailers:

Data warehouse / decision support Logistics / supply chain

Merchandise management Merchandise planning

Space management / planogramming Human resources / payroll

Financial / accounting Marketing / CRM E-commerce

Product Lifecycle Management Training

Management Summary section (50 pages):

£1,755 + 20% VAT (£2,106) €2,200 $2,985

Full IT in Retail Report Leading 150 UK Retailers £6,500 + 20% VAT:

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Martec International Ltd Martec House 40 High Street TAUNTON Somerset, TA1 3PN UK Tel: +44 (0) 1823 333469

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IT in Retail Report 2014-15 – Leading 150 UK Retailers

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1. 2. 3. Yes No Plan to x x x x x x x

Yes Application No Plan to

x Marketing, e-commerce and training Kiosks Mobile

Do you run any applications on the cloud? If yes, which applications?

Cloud Applications

New stores

Updating virtualisation

What is the maximum % of sales you think you will eventually do online?

Do you provide free customer Wi-Fi in stores? (Yes, no, plan to)

Supply chain expansion/integration

Catalogues Call centres Web

Multi-Channel

Stores

Will non store sales %age increase, decrease or remain static for next year?

Sales Channels Used

Estimated number of UK stores in 3 years Estimated number of staffed / non self check out tills

Estimated number of tills in total

Estimated number of self check out tills

330 365 34

n/a

Do any other departments pay for IT projects outside the IT budget? If so which ones e.g., Marketing, E-Commerce, HR, E-commerce IT spend as % of sales

Top 3 Investment Priorities (please rank from 1 to 3)

Marketing, e-commerce and technical

Investment Priorities

Non store sales (e.g. web, catalogue, call centre) as % of total sales

Mobile sales as % of total sales

280 Grocery 0.00% Less than 1% Increase 1% Yes Digital TV

E H BOOTH & COMPANY LTD

Andrew Rafferty 29 Number of UK stores IT Director IT spend as % of sales 2.00% 35 Retail sector Total UK sales in £m

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Software Hardware Year of installation Outsourcing Supplier Planned Replacement Date Use of Mobile Technology Microsoft Dynamics Wincor 2006/2014 K3 No replacement planned n/a SAP Business

Objects Virtualised 2010 n/a

No replacement

planned n/a

CSfD Virtualised 2012 n/a No replacement

planned n/a

CSfD Virtualised 2012 n/a No replacement

planned n/a

Spaceman (AC

Nielsen) Virtualised 2009 n/a

No replacement

planned n/a

Frontier's Chris 21

system Virtualised 2002 n/a

No replacement

planned n/a

Microsoft

Dynamics Virtualised 2006 n/a

No replacement

planned n/a

Alterian Cloud 2014 SDL No replacement

planned n/a

In-house Cloud 2013 n/a No replacement

planned n/a

Microsoft

SharePoint Cloud 2014 n/a

No replacement

planned Under review

Training / Learning Management System / E-learning authoring

Product Lifecycle Management

E H BOOTH & COMPANY LTD

Do not use time and attendance systems

Do not use labour scheduling systems

Do not use merchandise planning systems

Do not use PLM systems

Marketing / CRM / Loyalty

E-commerce / transactional web site Financial / accounting

Systems

Store systems

Logistics / supply chain Merchandise management Merchandise and range planning Time and attendance

Labour scheduling

Data warehouse / decision support

Space management / planogramming Human resources / payroll / employee portal

Figure

Updating...

References