The IT in Retail report is the most comprehensive guide to IT
spending amongst the UK’s top retailers.
Fully updated and featuring 31 new companies, the report represents retailers with annual sales totalling over £208 billion, i.e. 63% of the total UK retail sector and encompasses over 72,000 stores.
The report is in its 11th year, to keep the information relevant and up to date we have
added a section on Product Lifecycle Management Systems and show which departments now have IT budgets in addition to the IT department.
Also covered in the report:
Planned replacement dates for 14 different retail applications
Multi-channel retailing
IT spend by Company
Top 3 investment priorities by Company
Outsourcing by application type
Whether you are a retailer looking to identify gaps in your IT strategy or an IT supplier keen to gauge which systems retailers are using and when they are up for renewal, the IT in Retail report will enable you to invest time and resources more effectively.
The IT in Retail report enables you to:
Find out which systems retailers are using and which companies supply them
Compare IT spend and strategy
Source new suppliers and investigate what systems are available
Improve timings and content of your sales pitches to existing and potential clients
Target retailers with systems due for replacement
Comprehensive IT Systems and Strategy Information on the
leading 150 UK Retailers
The IT in Retail report is available as a hard copy book or electronic soft copy. You can also purchase targeted information on individual retailers or specific systems at a fraction of the cost of the whole report.
Systems covered:
Store Systems –EPOS Time and Attendance
Labour scheduling Data warehouse / decision support
Logistics / supply chain Merchandise management
Merchandise planning Space management / planogramming
Human resources / payroll Financial / accounting
Marketing / CRM Product Lifecycle Management
E-commerce Training
www.martec-international.com
IT in Retail 2014-15
Leading 150 UK Retailers
IT in Retail Report 2014-15 – Leading 150 UK Retailers
Companies Researched
99p Stores
ADM Londis (Holdings) Ltd
American Golf
Americana International - New
Ann Summers
Arcadia Group Limited
Arnotts - New
AS Watson (Superdrug)
Asda Group Plc
ASOS.com
Aurum Holdings Ltd
B&Q Plc
Bargain Booze
Beale Plc
Berry Bros & Rudd - New
Betty & Taylors
BHS Ltd
Body Shop UK
Bonmarché
Booker (Premier Stores)
Bravissimo – New
British Red Cross Society - New
Brown Thomas
BWG Foods
C&J Clark International Ltd
Cancer Research UK
Carpetright Plc
Cath Kidston
Central England Co-op Society - New
Charles Tyrwhitt
Claires Accessories UK Ltd
Compass Group
Co-operative Group Plc
Co-operative Pharmacy
Costcutter Supermarket
Debenhams Retail Plc
Deichmann Shoes - New
DFS Furniture Company Ltd
Direct Wines Ltd
Dixons - New
Dreams
Dublin Airport Authority
Dune Group
E H Booth & Company Ltd
Edinburgh Woollen Mill
EE
Euronics
Evans Cycles
Express Gifts
F Hinds
Factory Shop, The
Farmfoods
FGH UK
Frosts Garden Centre Ltd - New
Game Retail
Garden Centre Group - New
Go Outdoors Ltd
Gondola Group
Graham Brown - New
Greggs Plc
Hamleys of London
Harrods
Harvey Furnishings – New
Harvey Nichols Ltd - New
Henderson Group
Hennes & Mauritz UK Ltd
Hillarys Blinds Ltd
Homebase Ltd
Iceland Frozen Food Plc
IKEA
Intersport UK
J Sainsbury Plc
Jacques Vert Retail Ltd
James Hall & Co
JD Sports Fashion Plc
JD Williams
Jewson
Jigsaw
John Lewis Plc
Joules
Jupiter Hotels
Lakeland - New
Laura Ashley Plc
Lidl
Life Style Sports
Lincoln Co-op Society Ltd
Lloyd Shoe
Long Tall Sally - New
Lush Retail
Lyle & Scott
Lyreco - New
M&Co
M&M Direct - New
Majestic Wine Warehouse
Mamas & Papas
Maplin Electronics
Martin McColl
Matalan
Monsoon
Mothercare Plc
MOTO
Musgrave
NBTY - New
Ocado
Oxfam - New
Paperchase
Peacocks
Pets at Home
Phase Eight Ltd
Pizza Hut - New
Poundland
Primark
QD Stores – New
Radley & Co - New
Redcats
Reiss
Roys (Wroxham) Ltd - New
Ryman
Schuh
Screwfix
SCS Upholstery
Selfridges - New
Shoe Zone
Shop Direct – New
Snow & Rock - New
Spar UK Ltd
Tesco
Thomas Pink - New
Thorntons
TISO Group
TM Lewin
Topps Tiles
Toys R Us - New
Trago Mills
Tragus Group
Travis Perkins
Twinmar
Waitrose
Waterstones
Whistles - New
Whitbread
White Stuff
Whittard of Chelsea - New
Wiggle
Wilko Retail Ltd
William Hill - New
Wm Morrison
Woodies DIY
YO! Sushi - New
Leading 150 UK retailers report: £6,500 + 20% VAT (£7,800) €8,140 $11,060
Application specific survey results for leading 150 retailers: £1,755 + 20% VAT (£2,106) €2,200 $2,985 (Each report shows software used, hardware used, date of implementation, planned replacement date and outsourcing for one application e.g. Store Systems)
Individual retailer profile(s) £200 + VAT (£240) €250 $340 $380
Please tick your chosen survey
results:
Leading 150 Retailers
£1,755 each
Individual
retail profiles
Store systems – EPOS Total Number:
Time and Attendance Total Value:
Labour scheduling Please list chosen retailers:
Data warehouse / decision support Logistics / supply chain
Merchandise management Merchandise planning
Space management / planogramming Human resources / payroll
Financial / accounting Marketing / CRM E-commerce
Product Lifecycle Management Training
Management Summary section (50 pages):
£1,755 + 20% VAT (£2,106) €2,200 $2,985
Full IT in Retail Report Leading 150 UK Retailers £6,500 + 20% VAT:
YOUR DETAILS
Company
______________________________
Name
_________________________________
Job Title
_______________________________
Address
_______________________________
_______________________________________
Postcode
______________________________
Country
_______________________________
Tel
___________________________________
_________________________________
PAYMENT DETAILS
Please invoice my company
Please charge my credit card
Card Number:
Expiry date:
3 digit security code (4 if AMEX):
Signature________________________________________
Cardholder:______________________________________
Cardholder’s
Address__________________________________________
_________________________________________________
Please find enclosed a cheque for £
Please return order form to:
Martec International Ltd Martec House 40 High Street TAUNTON Somerset, TA1 3PN UK Tel: +44 (0) 1823 333469
frances_riseley@martec-international.com
IT in Retail Report 2014-15 – Leading 150 UK Retailers
Order Form
1. 2. 3. Yes No Plan to x x x x x x x
Yes Application No Plan to
x Marketing, e-commerce and training Kiosks Mobile
Do you run any applications on the cloud? If yes, which applications?
Cloud Applications
New stores
Updating virtualisation
What is the maximum % of sales you think you will eventually do online?
Do you provide free customer Wi-Fi in stores? (Yes, no, plan to)
Supply chain expansion/integration
Catalogues Call centres Web
Multi-Channel
Stores
Will non store sales %age increase, decrease or remain static for next year?
Sales Channels Used
Estimated number of UK stores in 3 years Estimated number of staffed / non self check out tills
Estimated number of tills in total
Estimated number of self check out tills
330 365 34
n/a
Do any other departments pay for IT projects outside the IT budget? If so which ones e.g., Marketing, E-Commerce, HR, E-commerce IT spend as % of sales
Top 3 Investment Priorities (please rank from 1 to 3)
Marketing, e-commerce and technical
Investment Priorities
Non store sales (e.g. web, catalogue, call centre) as % of total sales
Mobile sales as % of total sales
280 Grocery 0.00% Less than 1% Increase 1% Yes Digital TV
E H BOOTH & COMPANY LTD
Andrew Rafferty 29 Number of UK stores IT Director IT spend as % of sales 2.00% 35 Retail sector Total UK sales in £m
Software Hardware Year of installation Outsourcing Supplier Planned Replacement Date Use of Mobile Technology Microsoft Dynamics Wincor 2006/2014 K3 No replacement planned n/a SAP Business
Objects Virtualised 2010 n/a
No replacement
planned n/a
CSfD Virtualised 2012 n/a No replacement
planned n/a
CSfD Virtualised 2012 n/a No replacement
planned n/a
Spaceman (AC
Nielsen) Virtualised 2009 n/a
No replacement
planned n/a
Frontier's Chris 21
system Virtualised 2002 n/a
No replacement
planned n/a
Microsoft
Dynamics Virtualised 2006 n/a
No replacement
planned n/a
Alterian Cloud 2014 SDL No replacement
planned n/a
In-house Cloud 2013 n/a No replacement
planned n/a
Microsoft
SharePoint Cloud 2014 n/a
No replacement
planned Under review
Training / Learning Management System / E-learning authoring
Product Lifecycle Management
E H BOOTH & COMPANY LTD
Do not use time and attendance systems
Do not use labour scheduling systems
Do not use merchandise planning systems
Do not use PLM systems
Marketing / CRM / Loyalty
E-commerce / transactional web site Financial / accounting
Systems
Store systems
Logistics / supply chain Merchandise management Merchandise and range planning Time and attendance
Labour scheduling
Data warehouse / decision support
Space management / planogramming Human resources / payroll / employee portal
