Technical Services. 1 P age

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The

Technical Services

Department achieved an overall score of

2.49 (83%)

at mid- year, which is an increase from the score of

2.29 (76%)

at the end of

the first quarter. A total of 1 500 square meters of potholes have been repaired by mid-year, exceeding the mid-year target of 1 000m

2

_{and included all}

those potholes reported by the community. A total of 1 200m of gravelled road was upgraded. All

subdivisions in proclaimed townships were processed within six month of receipt by mid-year. All (20/20)

electricity connections

1

_{were supplied within one month of application. Foundation and building}

inspections were conducted within two days following request. By mid-year, 108% (R 1 088 118.12 / R1

000 000) of the allocated maintenance mid-year budget for water within the township and central business

district was spent. All (4/4) pump stations were serviced on a monthly basis as targeted. All water

interruptions were attended, all water pipe leaks and breaks were fixed and all sewer blockages were

resolved within 48 hours. In addition all (21/21) new water connections were installed within seven days of

receipt of application and water quality tests (360 year to date) were conducted on a daily basis. All (32/32)

building plans were processed within two weeks and all building and foundation inspections were

completed within three days of request. All applications for township establishment were approved by Council by mid-year and all applications for

consolidations were processed.

Challenges were faced in that only 3% of mid-year budget for maintenance on street lighting (R 24 907.47/R750 000) was spent and 61.28% of operating

budget (R 12 898 507 / R21 012 660). Only 90% of Public lighting is in good functional order due to budget constraints.

The department overall achieved targets in three (3/6) of its IDP objects.

Plan for the

future

,

Promote the welfare of the community

and

Development and Implementation

of policies

achieved targets while

Resource management of infrastructure and services

and

Improve financial viability

were under target.

Attract, develop and retain human capital

were zero weighted by

mid-year. Detail pertaining to this section of the SDBIP is provided below:

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Hierarchy ID KPI O M

Annual

Target Baseline Annual _Target

12/13 e from

11/12 Target Actual Achievements Corrective

Action Rating Target Actual Achievements Challenges Corrective Action Score Rating

Basic Service Delivery\Promote the welfare of the community\Waste Management

M_127 evaluation reports Number of landfill

submitted y.t.d. # 4.00 4.00 1.00 1.00

C

2.00 2.00

2 landfill evaluation reports submitted y.t.d. Landfill site rehabilitation maintenance report available as POE 3.00

C

2.00 2.00 Basic Service Delivery\Resourc e management of infrastructure and services\Commun ity Facilities M_129 Percentage Rand value spent on upgrading, maintenance and rehabilitation of community facilities (Rand value spent / total rand value projected y.t.d. for

upgrading, maintenance and rehabilitation of community facilities as percentage) % 100.0₀ 120.00 100.00 120.00 Spent 15 000 more than projected budget

¶

100.00 75.00 We spend according to the cases reported from public

facilities, zero weighted because planned expenditure

can never be equal to cases reported from public facilities R75 000 rand value spent on upgrading, maintenance and rehabilitation of community faci We spend according to the cases reported from public facilities, zero weighted because planned expenditure can never be equal to cases reported from public facilities We spend according to the cases reported from public facilities, zero weighted because planned expenditure can never be equal to cases reported from public facilities 0w 0w 25.00 45.00 Basic Service Delivery\Resourc e management of infrastructure and services\Electricit y

M_233 Percentage New connections

provided as pre-paid % 100.00 0.00 100.00 100.00 Only one application made and connection completed

C

100.00 100.00 500 connections. Project report

available as POE 3.00

C

0.00 -100.0 0 M_234 Percentage Metre positions changed within 7 days after

application % 100.0₀ 0.00 100.00 100.00 Five applications were made and all completed

C

100.00 100.00 Customer care _report 3.00

C

0.00 100.0

-0 M_235 Percentage Electricity related enquiries reported and attended to within 24 hours % 100.0₀ 0.00 100.00 100.00 Only five were requested and completed

C

100.00 100.00 Customer care _report 3.00

C

0.00 100.0

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12/13 Basic Service Delivery\Resourc e management of infrastructure and services\Electricit y M_236 Percentage Temporary connections installed within 7 days after application

% 100.0₀ 0.00 100.00 recorded for Nothing

the quarter 0w 100.00 0.00 There were no requests received 0w 0w 100.00 0.00 M_237 Percentage Maintenance budget of electrical network / R-value electrical maintenance projected y.t.d. budget spent) (including minor infrastructure maintenance) % 100.0₀ 0.00 100.00 37.00 Not done much maintenance not doing electrification projects and much neglected maintenance When projects are completed will switch to maintenan ce

D

100.00 100.00 R1 200 000 is Total number of budget reserved for electrical network projected y.t.d. R600 000 is Total number of budget for electrical network spent y.t.d.

, 3.00

C

0.00 100.0 -0 M_238 Percentage Electrical maintenance schedule compliance (number of actual maintenance activities / number of planned maintenance activities)

% 100.0₀ 0.00 100.00 100.00 _accordinglyFollowed

C

100.00 100.00 _{available as POE}Monthly reports 3.00

C

0.00 100.0 -0 M_239 Percentage Public lighting in good functional order (number of functional public lights / total number

of public lights)

% 100.0₀ 0.00 100.00 95.00 Some light are not working The communit y needs to report them accordingl y

I

100.00 90.00 allocated was The budget insufficient The budget allocated was insufficient To use maintenance budget 2.83

I

10.00 -90.00 M_47 Percentage New electricity connections provided in licensed distribution area within 1 month of application % 90.00 100.00 90.00 100.00 Need to standardise KPI on electricity connections To be adjusted during Budget Adjustmen t

C

90.00 100.00 All 20 New electricity connections were provided in licensed distribution area within 1 month of application 3.18

C

-10.00 0.00

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12/13 Basic Service Delivery\Resourc e management of infrastructure and services\Roads and storm water

M_145

Rand value Spent on maintenance and upgrade of street lighting y.t.d. R 1 500 000.0 0 150000 0.00 000.00 375 000.00 25 Target needs to be changed to R25000 per quarter which has been fully spent in the 1st quarter

D

_000.00750 _907.4724 R 24907.47 Spent on maintenance and upgrade of street lighting y.t.d. Orders

are available as POE

1.03

D

_092.531 475 1 475 092.5

3

M_152 Gravelled roads Kilometre of upgraded

k

m 4.00 4.00

O

200.00 1

1200 Kilometre of Gravelled roads

were upgraded N/A

O

-1 196.00

-1 196.0

0

M_153 Metre2 of Potholes _{repaired y.t.d.} # 000.02 0 29000.0 0 500.00 550.00 Material and equipment use increased

C

_000.001 _500.001 1500 Metre2 of Potholes repaired y.t.d. There was no

POE by end of December Will monitor that the patching team submit the correct measurements for POE in the

report 4.56

¶

500.00 500.027 0 M_154 Percentage Potholes reported by the community fixed within 2-days (Number of potholes reported by the community fixed within 2 days of reporting / total Number of potholes reported by the community as Percentage). % 100.0₀ 100.00 100.00 100.00

C

100.00 100.00 Potholes reported by the community fixed within 2-days

Customer care report available as

POE

3.00

C

0.00 0.00

M_155 Metres Stormwater _{pipes installed} # 396.0₀ 50.00 99.00 0.00 Pipes were not purchased A tender to be advertised next quarter

D

198.00 applicable for this This KPI is not

financial year. 0w 0w 396.00 50.00 Basic Service Delivery\Resourc e management of infrastructure and M_139 Percentage Sewer disposal works monitored every week % 100.0₀ 100.00 100.00 100.00

C

100.00 100.00 The 2 existing sewer disposal works are monitored

every week

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12/13

services\Sanitatio

n M_140 Percentage Sewer lines ridded per

annum %

100.0

0 100.00 25.00 25.00

C

50.00 50.00 Sewer lines ridded About half of the 3.00

C

50.00 50.00

M_141 Percentage New sewer connections installed within 7 working days of request % 100.0₀ 100.00 100.00 100.00

C

100.00 100.00 All 9 sewer connections installed within 7 working days of request. Customer care report available

as POE

3.00

C

0.00 0.00

M_142 lines replaced within Percentage Sewer 5 working days % 100.0 0 100.00 100.00 100.00 KPI to be adjusted during Budget Adjustment

C

100.00 100.00 only one Sewer line was replaced within

5 working days 3.00

C

0.00 0.00 M_143 Percentage Sewer blockages attended to within 48 hours (Number of sewer blockages attended to within 48 Hours / total number of sewer blockages reported as Percentage)

% 100.0₀ 100.00 100.00 100.00

C

100.00 100.00 report available as Customer Care

POE 3.00

C

0.00 0.00 Basic Service Delivery\Resourc e management of infrastructure and services\Water

M_130 samples taken for Number of water

analysis y.t.d. # 12.00 12.00 3.00 3.00

C

6.00 6.00

6 water samples taken for analysis y.t.d. Analysis report

C

6.00 6.00 M_131 Percentage Water-borne cases investigated (Number of water-borne cases investigated / total Number of water - borne cases reported as percentage) % 100.0₀ 0.00 100.00 100.00

C

100.00 No cases reported 0w 0w 100.00 0.00

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12/13 Basic Service Delivery\Resourc e management of infrastructure and services\Water

M_132 Number of water quality daily test conducted y.t.d. #

360.0

0 360.00 90.00 90.00

C

180.00 180.00

180 water quality daily test conducted y.t.d. Monthly report available as POE 3.00

C

180.00 180.0₀ M_133 Percentage of Water interruptions attended within 48 hours of reporting

% 100.0₀ 100.00 100.00 100.00

C

POE 3.00

C

0.00 0.00 M_134 Percentage New water connections installed within 7 days of application % 100.0₀ 100.00 100.00 100.00

C

100.00 100.00 21 water connections made within 7 working of application year to date Customer Care report available as POE 3.00

C

0.00 0.00 M_135 Percentage Water pipe leaks and breaks fixed within

48 hours of reporting

% 100.0₀ 100.00 100.00 100.00

C

POE 3.00

C

0.00 0.00

M_136

Percentage Hydrants serviced per annum year to date (Number of hydrants serviced year to date / total number of hydrants as percentage) % 100.0₀ 90.00 25.00 25.00 To be transferred to Social Services

C

50.00 100.00 _{available as POE}Monthly report 5.00

¶

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12/13

M_137

Percentage Maintenance budget

for water spent within the township

and CBD - reticulation (Rand

value budget allocated for water maintenance / rand value water maintenance projected y.t.d. budget spent) (include minor infrastructure maintenance) % 100.0₀ 100.00 100.00 51.00 Underperfor_med Needs to ensure full implement ation thereto

D

100.00 108.80 R 1 088 118.12 was spent from total budget planned to

be spent year to date of R1 000 000

The total annual budget is R2 000 000 3.15

C

-8.80 -8.80 M_138 Percentage Pump stations serviced per month (Number

of pump stations serviced per month /

total number of pump stations scheduled for maintenance per month as percentage).

% 100.0₀ 100.00 100.00 100.00

C

100.00 100.00 All 4 Pump stations _{serviced daily} 3.00

C

0.00 0.00

Good Governance and Public Participation\Dev elopment and Implementation of policies\Administr ation M_164 Percentage Council resolutions implemented per quarter (Number of council resolutions implemented per quarter / total number of council resolutions as percentage). % 100.0₀ 80.00 100.00 100.00

C

100.00 100.00 All 6 Council resolutions implemented. The council resolutions register available as POE 3.00

C

0.00 _20.00

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12/13 M_165 Percentage departmental meeting resolutions implemented per quarter (departmental meeting resolutions implemented per quarter/ total Number of departmental meeting resolutions

% 100.0₀ 100.00 100.00 100.00

C

100.00 0.00 There were no departmental

meeting resolutions 0w 0w 100.00 100.0 0 Good Governance and Public Participation\Dev elopment and Implementation of policies\Auditing M_161 Percentage AG audit qualifications raised related to department resolved % 100.0₀ 100.00

O

N/A

O

100.00 100.0₀ M_162 Percentage Identified risks monitored and reported (Number risks monitored and

reported on / total number risks identified as percentage). % 100.0₀ 100.00 100.00 53.00 _constrainsBudget Regular follow-up on risk register

D

100.00 0.00 _{Risks identified}There were no 0w 0w 100.00 100.0₀

Municipal Financial Viability\Improve financial viability\Expenditu re Management M_160 Percentage Operating budget variance per department y.t.d. in terms of projected quarterly expenditure % 10.00 38.00 10.00 40.00 Updated information not available at the time of the completion of the report The delay has been escalated to the leadership and managem ent for attention

D

10.00 61.38

The actual amount spent was R 12 898 507 of planned R21 012 660 for the quarter. CFO report

D

-51.38 _23.38 -Spatial Rationale\Plan for the future\Building Control M_121 Number of building plans processed within 2 weeks of receipt /Number of building plans received as Percentage

% 90.00 10.00 80.00 80.00 _concludedAll

C

85.00 85.00 32 applications made and

processed 3.00

C

5.00

-75.00

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12/13 M_122 Percentage Building inspection conducted within two days after a request (Number of

building inspection conducted within

two days after request / total number of building inspections applications submitted as Percentage)

% 100.0₀ 100.00 100.00 100.00 Completed in _{3 days}

C

100.00 100.00 All completed in 3 _days 3.00

C

0.00 0.00

M_123

Percentage Foundation

inspection conducted within two days after a

request

% 100.0₀ 100.00 100.00 100.00 _completedAll

C

100.00 100.00 All completed in 3 _days 3.00

C

0.00 0.00

Spatial Rationale\Plan for the future\Organisatio nal Performance Management M_124 Number of Quarterly departmental performance reports completed within 10 working days after the end of quarter

# 100.0₀ 80.00 100.00 0.00 Report is delayed due to late completion and submission of performance scores Must be improved during the mid-year report

D

100.00 100.00 All 6 Quarterly departmental performance reports completed within 10 working days after the end of quarter

3.00

C

0.00 _20.00

-M_125

Number of Monthly departmental reports submitted

per annum y.t.d.

# 12.00 12.00 3.00 3.00 One report is completed

each month

C

6.00 6.00 6 Monthly departmental reports submitted year to date 3.00

C

6.00 6.00 M_46 Departmental Number of

meetings held y.t.d. # 12.00 12.00 3.00 3.00

Completed and recorded

accordingly

C

6.00 6.00

6 meetings held

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12/13 Spatial Rationale\Plan for the future\Spatial and Town Planning Spatial Rationale\Plan for the future\Spatial and Town Planning M_112 Percentage Projects implemented for the FY 2011/2012 (Number of Projects

implemented / total number of IDP projects budgeted for Financial Year -

2011/2012 as percentage) % 100.0₀ 0.00 100.00 0.00 There was nothing to allocate from sector departments Waiting for responses from sector departmen ts

D

100.00 Projects are based on Provincial

allocation 0w 0w 100.00 0.00 M_114 Percentage Land Use application processed within 6 months (Number of land use applications processed within 6 months /total number of land use

applications received as Percentage) % 100.0₀ 75.00 100.00 90.00 Waiting supporting documents from the applicant Capture accordingl y once received

I

100.00 No cases reported 0w 0w 100.00 75.00 M_115 Percentage Illegal use addressed (Number of illegal use addressed / total number of illegal land use identified as Percentage) % 100.0₀ 100.00 40.00 40.00 Escalated to Legal Services for finalisation

C

60.00 No cases reported 0w 0w 100.00 100.0₀ M_116 Percentage applications for township establishment processed within 6 months

% 100.0₀ 50.00 100.00 100.00 All were done

accordingly

C

M_117

Percentage applications for rezoning processed

within 6 months

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12/13 M_118 Percentage Consent Use applications processed within 6 months of application % 100.0₀ 50.00 100.00 100.00 All permits were concluded and submitted

C

100.00 100.00 _{permits were issued}All temporary 3.00

C

0.00 _50.00

-M_119 Percentage Applications for subdivisions in proclaimed townships processed within 6 months of application % 100.0₀ 100.00 100.00 90.00 One outstanding letter to be sent out Follow up signing of the letter with the Municipal Manager

I

100.00 No cases reported 0w 0w 100.00 100.0₀ M_120 Percentage of applications for consolidations processed within 6 months of application

% 100.0₀ 33.00 100.00 100.00 Completed

C

Transformation and Organisational Development\Attr

act, develop and retain human capital\Human Resource Management M_126 Percentage OHS recommendations implemented related to department (Number of recommendations implemented / total number of hazards identified as percentage) % 100.0₀ 100.00 100.00 100.00 Completed

C

100.00 0.00

There were no OHS recommendations

related to department

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Capital Project Implementation

Hierarchy ID Project Owner Annual _Target

Sep 12 Dec 12

% Targeted

Progress Progress % Actual Achievements Corrective Action Rating % Targeted Progress % Actual Progress Achievements Challenges Corrective Action Score Rating Expenditure YTD

Basic Service Delivery\Resource management of infrastructure and services\Electricity P_16 Phagameng EXT 9 Streetlight Mod_ MTS 100.00 25.00 0.00 The Project is a evaluation stage Secure services of a service provider to undertake the Project