Managed Services. Managed services. Different class of Managed Services. Valuing your challenges

Managed Services

Managed services

AFR-IX delivers a flexible class of managed services following your needs on your network, characterised by a smooth integration in your activity. The end-to-end approach gives you a hassle free network to rely on whatever your offices location in West Africa.

Different class of Managed Services

Following its tailor-made service integrator philosophy, AFR-IX offers telecom operators, several solutions to integrate your business model that fits your needs.

An all-inclusive management of your network providing you with the best know-how and latest technology to you can be delivered while we also can advise you or manage some network elements.

Surpassing the satisfaction of its operator partners in Gambia, Guinea, Ghana, Sierra Leone and Equatorial Guinea, the AFR-IX managed services encompasses different categories of service according to Telco’s needs with the common end-result of achieving a highly reliable, secure and state of the art connectivity network. Besides, in regards of development and operating costs, the approach at AFR-IX stresses the maximisation of efficiency in costs control and the provision of best quality equipment, whether at the development or the operational stages of your network.

Thanks to the dedicated team, AFR-IX privileges an outstandingly close partnerships and will go the extra-mile in its service delivery. At AFR-IX, everything is intended to provide maximum care and attention to the partners’ connectivity needs during our provision of a full-time unlimited support.

Valuing your challenges

With your core business inherently depending on the performance of your communication network and of the correctness of operational procedures, AFR-IX offers you its know-how for the management of all of your network segments:

The

AFR-IX

fits its managed service following your needs

A business model to your liking!

Depending on your network needs, AFR-IX can intervene in three different fashions:



Remote

The AFR-IX project management supports a wide range of deployments. The remote intervention of AFR-IX on your network can take the shape of AFR-IX engineers undertaking from their offices in Spain or in West Africa feasibility studies and business plan consultation and/or monitoring & troubleshooting activities on your network.

Did you know?

AFR

-IX

intervenes remotely on its partner network for its routing operation &

maintenance activities from its Barcelona HQ and W. Africa delegations.



Remote & H&E

The remote and Hands & Eyes (H&E) model of intervention is the most common type of partnership seen at AFR-IX. With its partner’s network in operation, AFR-IX monitors from its offices the optimization of the capacity usage as well as ensures that no-packet losses are occurring.

Point of Presence (PoP) & Router All fibre based networks _{(FTTx/Backhaul/Submarine system)}

Network Operation Centre NOC Training

The Hands & Eyes model corresponds to the intervention pre-determinably scheduled of an

AFR-IX technician on-site to effectuate one action that cannot be performed remotely. Examples of H&E are:

 Changing the card slot on one router equipment



Install new eco-friendly sources of energy such as solar panel equipment



Tailored in-house integration

Following the input to be implemented on the network, whether it is a network deployment or an action requiring a long-term intervention, AFR-IX has the matching resources with field service representatives dedicated to your network that can provide the technical expertise to handle the query on-site. AFR-IX field representatives are experts of the West African context and possess the know-how to operate on your IT, satellite, fibre and wireless based network. Having undertaken projects from the advisory aspect to the management of the whole scope up to its daily operation, thanks to their multidisciplinary skills, AFR-IX employees have the required knowledge to guide the coordination and establishment of the right communication channel and budget scope for any projects.

Following a rigorous in-house methodology of costs & planning controls, AFR-IX employees implement on-site for your network.

 Installation  Technical support  Audit

 Documentation

 Scheduled Maintenance

 Training for maintenance & operation procedures  Sudden breakdown repair

Did you know?

AFR

-IX

manages Telco’s NOC in submarine cable station and terrestrial Telco’s networks

in Africa!

A financially mouldable solution

Providing a valuable solution for telecom operators handling their markets in West Africa as well as companies of all size with offices implanted in West Africa, our input on your network takes the following shape:

A business model fitting your budget!

 We deploy and run it  We deploy it, you run it  You deploy it, we run it

A financial solution based on the principle of sharing expenses = sharing revenues!

Always On time and within your financial planning

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•AFRIX invests & you handle the operation & maintenance management associated costs •Revenue Sharing

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•You invest & AFRIX handles the operation & maintenance management and associated costs • Revenue Sharing CAPEX model

AFRIX input would be charged to your accounting dept. within your CAPEX expenses. Its input would required AFRIX to perform a large development & deployment investment on your network for instance

For the deployment of a one-time-only investment

For the transition of a legacy network to update

its features, to make it compatible with the latest

technologies or make it future-proof in terms of capacity, protocols…

OPEX model

The incorporation of AFRIX within your OPEX spending would take shape when its

input would be required to handle your equipment, on a mainteance basis for

instance

Long term management of your network infrastructure with cyclic

spending

Integration of a regular and schedule updates or trouble shooting activities

Following the status of development of your network, AFR-IX can assist you in all phases for you to succeed. AFR-IX can take the whole management of your network and operate it or help you contract and commission the relevant parties for you to achieve your connectivity goals. Your success is AFR-IX success:

System integration specialised on the following networks:  Advanced IP&MPLS networks.

 Submarine Cable Systems.

 National Broadband Networks (NBN) and Backhaul Networks.  Triple Play Fibre to the Home Networks (FTTH).

 NGN Next Generation Mobile Networks.

We can take care of your network at any of its life cycle stage:

from its conception to operation

System integration

With complete proficiency, AFR-IX is up to the job to take the lead on a network deployment and can intervene partially or completely on the project management on the following networks:

 System integration of:

o Terrestrial backhauls

o Submarine cable systems

o FTTx networks

The system integration is nothing less than the project management of AFR-IX in intervening on your network. AFR-IX can develop your network at any of the three phases of its life cycle:

 Preliminary feasibility studies  Contract & commissioning  Operation & Maintenance

 Preliminary Market & Technical feasibility studies

AFR-IX delivers a strategically oriented document gathering the best advice to establish the topology of the network and its financial viability.

 Business Plan economic & financial modelling

o Budget & resourcing forecast modulations

o Market demand & traffic studies

o Marketing advisory



Contract & Commissioning

We can manage your network deployment!

When ready to develop the physical layer of your network, let AFR-IX do the work in contracting the relevant parties and developing the value chain in accordance with the legal, administrative boundaries of the environment surrounding the network.

1st phase

 Recommendations on network configuration and the optimum ownership structure to build and operate the network

 Construction & maintenance agreement (C&MA)  Technical definition of the system

 System design: Preliminary cable route study (DTS)  Project budget

 Technical involvement in the procurement group  Key players agreements (such as legal administration) 2nd phase

 Supply tender documents with the associated tendering procedures, terms & conditions and technical specifications

 Response to system supply IT (Invitation to Tender)

 Supply offers analysis, supply contract negotiation and adjucation

 Establishing and manage correspondents relationship and co-locating agreements  General advices to the management committee and engineers

 The PMO, project management office methodology, to cover the network deployment and a full supervision of the installation.

 Network commissioning

 Operation & Maintenance

AFRIX can take the management & handle the OPEX on your network  Budget follow-up

 Critical trail management  Status monitoring

o Quality assurance & equipment and system acceptance

o Training operating team

o Operation & maintenance of network (NOC or shared NOC)

o Supply and installation of the solution STI&F integrating the OSS network

o Recovery from Failures and fault aggravation

o Network quality monitoring

o Management and backup of network configuration

o Management of the installation & equipment’s and their power supply.

Taking care of your legacy network

The AFR-IX expertise helps you reinforcing its value in a fast technology-changing industry. Adapting your network to new technologies, AFR-IX delivers the turn-key solution to reduce operating costs while optimizing your connectivity capabilities.

 Consultancy & technical know-how  Audit

 Quick-wins solutions  Report

 Re-engineering

Promoting the deployment of a next generation network (NGN)

Striving for the best, our ultimate goal at the deployment phase is to deliver a network with solutions incorporating the latest technology in areas linked to terminals, communication infrastructure, application developments, Network construction and system integration to provide the security and reliability of a carrier grade quality.

Likewise, with a strict control on capital investment, all aims are already set at the preliminary phase of the deployment to ensure a low OPEX network with nonetheless complete future-proof capabilities. Specialist on the fibre physical layer deployment, optical fibre offers the network bedrock for capabilities to meet substantial traffic demand without congestion.

Our Partners

o Internet service provider – ISP  Telecom operator  Wholesale carriers o OTT & Content providers

o Corporates & governmental organisations & NGOs