Overview
Headquartered in Sarasota, Florida, Charter One provides management services to the hotel industry. We provide on-site management, renovation, turnaround and development consulting, food and beverage consulting, and hotel sales and marketing services.
Management style is hands on with an emphasis on creative marketing, service excellence and operational efficiency. Support staff provides ongoing training, revenue management strategies and complete accounting services to all managed properties.
This philosophy is implemented through careful planning, employee training and motivation. Annual budgets and marketing plans are developed to combine current profitability with long term asset growth based on current and future market conditions.
Our commitment to employee satisfaction, customer service and operational excellence has resulted in Charter One properties being market leaders with sustainable RevPar and bottom line results that exceed industry standards. Charter One Hotels & Resorts stands ready to assist you in maximizing your revenue and bottom line goals.
Charter One Hotels & Resorts was rated in the Top 100 Management Companies by Hotel Business Magazine in April 2005 – 2008.
Overview
The Charter One Management Team can improve your property’s performance by applying
proven techniques and performance standards that will allow you to compete in your unique
market.
Charter One provides a complete range of services including:
Full Service Hotel Management
Specialized Sales & Marketing
Organizational Development, Staffing & Training
Franchise Evaluation
Budgeting & Forecasting
Centralized Purchasing & Design
Tax & Legal Support
Full Human Resource Support
Key Personnel
John W.Balliett Chairman & CEO
John has been involved in the hospitality industry as an owner, manager and entrepreneur since 1981 when he formed Charter One.
John graduated from Grove City College with a Bachelor of Science in Physics in 1969 and went to work for Eastman Kodak while continuing his education at the University of Rochester. Leaving Kodak, he joined Coherent Radiation as Manager of the Applied Optics Department before becoming Director of Marketing for their TROPEL subsidiary based in Fairport, New York. In 1973, he formed Quality Measurement System, Inc., which was sold to a fortune 500 company in 1978 when he relocated to Sarasota, Florida. There he became involved in several business and real estate investments before founding Charter One in 1981.
Under his leadership, Charter One has grown to a hotel management company with gross revenues of $45,000,000,
employing over 800 people in Florida and New York. Hotel brands include Holiday Inn Express, Holiday Inn, Hampton Inn, Ramada, independent Resort properties and Best Western.
Jim Popielinski President
Jim graduated from Cornell University with a B.S. degree in Hotel Administration. Jim has over twenty-two years experience in hotel operations and sales for Marriott, Westin Hotels, and Radisson Hotel Corporation. His expertise is in opening new hotels, including the world's tallest hotel in Atlanta. Jim is the past President of the Sarasota Convention & Visitors Bureau, has served on the Ad Hoc Committee for the Florida
Tourism Commission, and is on the Board of Directors of the Florida Hotel & Motel Association. He is listed in AHMA's Who's Who in the Lodging Industry and too has served as a court appointed receiver on numerous occasions.
Michael P Irwin Vice President Of Operations
Michael graduated from the Culinary Institute of America in New York. Mike has over 25 years of experience in hotel, marketing, and food & beverage operations with Brock Hotel Corporation, Embassy Suites and Registry Hotel Corporation. He joined Charter One in 1993 and has an excellent track record in the industry. Mike oversees all the operational aspects of the hotels and is responsible for the overall staffing and development of operational systems and procedures for all Charter One properties.
Larry Sommers, Corporate Controller
Larry graduated from Fordham University and has a MBA from Barry University. His experience is in hospitality accounting, front office procedures, food and beverage controls and operations. He is responsible for overseeing all the accounting, internal controls, audits and front and back office procedures. He has held regional and corporate controller positions with Sheraton, Continental Companies, Divi Resorts and The Bayshore Company.
Karen Davis Corp Director Systems & Audits
Karen has more than 20 years experience in accounting experience. Prior to joining Charter One, Ms. Davis was the Controller for the Institute for International Research (IHR) in Sarasota, Florida. Before working for IHR she has worked for several hotel companies including Davidson Hotels, Driftwood Ventures and
Radisson. Ms. Davis’s experience assists her in providing accounting support and auditing to all of Charter One Hotels & Resorts properties. Karen is proficient in various Property Management systems including Opera, MSI, as well as multiple accounting programs.
Cusic Daniels Corp Director Sales & Marketing
Cusic graduated from De Sales University. Cusic has over twenty years of operations and sales and marketing experience in the hospitality industry working for Ampak Group, Red Roof Inns, American International Hotels and Americana Hotels. He assists the hotels in all of their sales, e-commerce and marketing efforts.
Charter One Hotels & Resorts considers Sales & Marketing to be critical to a property's success. Charter One will oversee market analysis , positioning, revenue, yield and demographic analysis as well as internet marketing initiatives. Cusic accomplishes this by working directly with each property to develop a strategy that will maximize revenue.
Charter One Hotels & Resorts has booked millions of dollars in room nights through internet promotions, vacation packages, pay per click advertising, and by maximizing positioning on sites such as Google, Yahoo, MSN and AOL. Give Q a call (941.364.9224) or email him to get your property energized.
Current Portfolio
Florida Properties
Hampton Inn & Suites (Venice) www.hamptoninnvenice.com
Palm Bay Club (Siesta Key) www.palmbayclub.com
Best Western Midtown (Sarasota) www.bwmidtown.com
Coquina On The Beach (Lido Beach) www.coquinaonthebeach.com/
Hampton Inn Rocky Point (Tampa) www.hamptoninntamparockypoint.com
Holiday Inn Express & Suites Rocky Point (Tampa) www.hamptoninntamparockypoint.com
Hampton Inn & Suites (St. Petersburg) www.stpetehamptonsuites.com
Wingate By Wyndham (Bradenton) www.wingatebradenton.com
Tropical Breeze Resort & Spa (Siesta Key Beach)
www.tropicalbreezeinn.com
Crystal Palms Beach Resort (Treasure Island)
www.crystalpalmsbeachresort.com
North Carolina Property
Holiday Inn Express & Suites (Brevard)
Current Portfolio
New York Properties
Best Western (Cobleskill)
www.bestwesterncobleskill.com
Holiday Inn (Oneonta/Cooperstown)
www.hioneonta.com
Holiday Inn (Auburn)
www.hiauburn.com
Holiday Inn (Waterloo)