EMC NetWorker vs. Veeam Backup Report From IT Central Station 2016-03-04

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User Reviews of EMC

NetWorker and Veeam

Backup

A PEEK INTO WHAT REAL USERS THINK

2016

IT Central Station helps tech professionals by providing...

A comprehensive list of enterprise level Backup and Recovery Software vendors.

A sample of real user reviews from tech

professionals.

Specific information to help you choose the best vendor

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Disclaimer

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ABOUT THIS REPORT

This report is comprised of a comprehensive list of enterprise level Backup and Recovery Software vendors. We have also included several real user reviews posted on ITCentralStation.com. The

reviewers of these products have been validated as real users based on their LinkedIn profiles to ensure that they provide reliable opinions and not those of product vendors.

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Backup and Recovery Software

According to the IT Central Station community, the most important criteria for choosing a backup solution include short backup windows, ease-of-recovery, storage consent, and role-based access management. Other key features include having a high level of recovery options, flexibility to choose storage media based on corporate needs, and the ability to see the average of daily or weekly changes in the data. What are your most important criteria? Share your opinions with the community.

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EMC NetWorker

Veeam Backup

Vendor: EMC Veeam

Overview: EMC NetWorker backup and recovery software centralizes, automates, and accelerates data backup and recovery across your IT environment. NetWorker delivers record-breaking performance and a wide range of data protection options to safeguard your critical business data.

Veeam Availability Suite v8 combines industry leading backup, restore and replication

capabilities of Veeam Backup & Replication with the advanced monitoring, reporting and capacity planning functionality of Veeam ONE.Veeam Availability Suite v8 delivers everything you need to reliably protect and manage your vSphere and Hyper-V environments.

Sample Customers:

Secure-24, Riverside Health System, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

Vodafone, American Standard

Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital

Group, MacLean-Fogg Company Top

Comparisons:*

Veeam Backup vs. EMC NetWorker: Compared 22% of the time.

HP Data Protector vs. EMC NetWorker: Compared 9% of the time.

EMC Avamar vs. EMC NetWorker: Compared 7% of the time.

Zerto Virtual Replication vs. Veeam Backup: Compared 9% of the time.

Symantec Backup Exec vs. Veeam Backup: Compared 8% of the time.

Acronis Backup vs. Veeam Backup: Compared 8% of the time.

Top Industries:* Financial Services Firm

Software R&D Company Real Estate/Law Firm Healthcare Company

11% 11% 9% 8%

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Deep Dive: Valuable Features

EMC NetWorker

Veeam Backup

Bratislav Petkovic, Senior Associate - System Engineer at a financial services firm with 100-1000 employees: Support for various operating systems, we use, AIX, Solaris, Linux, VMware, and Windows Excellent deduplication with Data Domain Boost A good user interface, so we can, from a single console, manage the entire backup

infrastructure

Marcio Shigueki Okubo, Infrastructure Analyst at a engineering company with 1000+ employees: It's easy to configure and manage.

Mourad BELKHODJA, Engineer at a tech services company with 100-1000 employees:

Backup jobs can be scheduled and automated Monitoring of backups and configuration tasks are centralized Compatibility of the solution covers large

OS/DataBases/Applications

derek.hennessy, Senior System Engineer at a pharma/biotech company with 1000+ employees: This is actually quite a hard choice to make when dealing with Veeam Backup & Replication. There are a number of great features such as WAN acceleration, deduplication &

compression, replication and the grandfather-father-son backup tree. Not to mention backup to tape which has been a key reason to migrate to Veeam. The primary feature of most value to me is the SureBackup and SureReplica

featureset. Having the ability to verify backups and replicas of critical servers in a sandboxed environment means that I can sleep comfortably at night knowing that the data is valid and I can confidently restore data and services if required by the business. Snapshot capabilities within NetApp would also be high on that list.

Michael Jipping, IT Systems Engineer at a healthcare company with 1-100 employees:

Continuous Data Backup and Replication features that allow us to have our entire Virtual Infrastructure recoverable in minutes.

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Sigurd Blom Rossel, CEO at a tech consulting company with 1-100 employees:

The backup and blocklevel incremental backup, where daily full backups are done. Also the hotcopy feature is valuable.

Rafael DelCastillo, Senior Systems Engineer at a tech services company with 1-100 employees:

-Reliable consistent Backups/Restores -Ease of use despite doing complex work -Replication

Chris Childerhose, Infrastructure Architect at a real estate/law firm with 100-1000 employees:

Features with the most value are Instant VM Recovery, SQL Explorer and Exchange Explorer.

Don Potter, Server Administrator at a religious institution with 100-1000 employees:

Replication WAN Accelerator Backup Ease of use File Level restoration

Yasin AKILLI, Backup & Storage Systems Manager at a university with 100-1000 employees:

The most valuable features of this product are "explorer for exchange" and "instant vm

recovery."

Ian Salgado, IT Senior Systems Engineer at a tech vendor with 1-100 employees:

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William Reigle, Sr. Systems Engineer at a tech services company with 1-100 employees:

The ease of use and intuitiveness of the

interface are excellent. Ability of the software to work reliably and consistently is very important. The instant restore option to mount backups and read data from them in a matter of

seconds/minutes is very helpful. Ability of

Veeam to replicate backups cross-site is critical to my DR strategy.

Rizul Khanna, System Administrator-L2 at a tech services company with 1-100 employees:

Seamless Replication/ Switch ON of the VM from Backup/ Faster Response on cancellation of a Job/ Fast Backup and Replication Result time/ Reverse Incremental Backup Provisioning/ SureBackup is the kickass feature. Zero failure on restoration of the backups is the best part and you don’t have to use Surebackup for being assured of the restoration.

Mihai Langa, System Administrator - Backup & Storage Specialist at a tech services company with 100-1000 employees:

The main feature we're currently using is the replication function that allows us to provide high availability in all of our company's retail sites throughout Europe & Asia. Backup is also a good tool, but we mainly use it in our HQ.

Schneider Kumi Larbi, IT System Engineer at a tech services company with 1-100 employees:

Support for VMware Virtual Volumes (VVols) that allows direct backup from snapshots of storage systems that support VVols and VMware Virtual SAN 2.0 Granular recovery of objects from MS SQL, Active Directory, Microsoft Exchange Backup and replication of Fault Tolerant (FT) VMs Cross-vCenter vMotion awareness Hot-Add transport mode of SATA virtual disks Support for Veeam Cloud Connect that allows customers to backup their offsite backups into the cloud

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SysAdmin679, Systems Administrator at a construction company with 1000+ employees:

Virtual Machine replication between sites.

Gareth Petersen, Infrastructure Engineer at a local government with 100-1000 employees:

There are so many valuable features but my favourites would have to be Instant Recovery especially when you have very demanding RTO's imposed on you. Virtual lab is also a brilliant feature for spinning up a DR/Test environment for your replicas.

Eric Machabert, Consultant infrastructures at a tech services company with 1000+ employees:

Backup recoverability tests (SureBackup) Backup from storage snapshots (3PAR) Item-level recovery for Active Directory, Exchange, SQL Server and SharePoint Virtual lab and on-demand sandboxes

Ed Motsinger, Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm with 1000+ employees: Ease of use Reporting Great integration with vCenter Dedupe abilities No tape

DeanLewis, Senior Infrastructure Engineer at a tech services company with 1-100 employees:

The ease of use is valuable.

Dennis Schmidt, Information Technology Manager at a financial services firm with 100-1000 employees:

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Nichola Van de Voorde, Datacenter Core Infrastructure at a tech services company with 1000+ employees: It is important that a backup product delivers what it promises. As backup features are important, so are restore features. The ability of Veeam Backup & Replication suite to restore various items in a granular and fast way (RPO & RTO importance) is key for our customers.

Marco Carmo, Systems Engineer / System Administrator at a tech services company with 100-1000 employees: Efficiency Objectivity Reliability Features

Asif Punjwani, System Engineer at a healthcare company with 100-1000 employees:

The ability to perform exchange restores.

Sam Clark, IT Manager at a healthcare company with 1-100 employees:

The ability to manage backups from any machine from one location.

DataCenterOpMgr806, Data Center Operations Manager at a financial services firm with 1-100 employees:

Exchange and File server backup are valuable features.

Laurent Lonay, Senior System Engineer at a tech services company with 1000+ employees:

CBT (Change block tracking) Agent less -Replication - Dedupe

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Faisal Niaz, Information Systems Manager at a energy/utilities company with 100-1000 employees: VM Replication, Individual item restore.

Ray Todich, System Engineer at a healthcare company with 1-100 employees:

There is no one feature that is most important. I love the ability to either restore the entire VM or just a single file if needed. We have had to restore VMs both ways and it saved us a lot of pain and money. The speed of the restore jobs was extremely quick as well.

Christian Baldigari, Systems Administrator at a tech services company with 1-100 employees:

Two features are unmatched compared to other products: SureBackup and the possibility of Replication (and Virtual LAB). These are a “must”.

David Azar, IT Manager at a tech services company with 1-100 employees:

I started working with Veeam because of its replication capabilities. Later on when version 7 was released, with the addition of the tape support, I started migrating to pure Veeam environments.

RichardG321, IT Infrastructure Manager at a tech services company with 100-1000 employees:

The ability to restore files in a matter of seconds or minutes depending on file size and number of files to restore. I have also used the Active

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Deduplication, built-in wan accelerators, advanced monitoring, backup copy and tape drive integration, explorer for MS exchange, and replication feature.

Jim Greeley, Server Systems Analyst at a insurance company with 100-1000 employees:

The instant recovery and quick boot of the replicas. Ability to boot replicas from a de-duplication storage device (degraded performance).

SrEngineer454, Senior Infrastructure Engineer at a tech services company with 1-100 employees:

Replication, Sure Backup and Instant Recovery; very easy to use.

Ashish Malik, vBlock Cloud Specialist at a tech services company with 1000+ employees:

Surebackup, reverse incremental, parallel processing for VM and the hdd and many more.

Juan Cruz, Systems Administrator at a transportation company with 1-100 employees:

Replication Exchange Integration Bandwidth Optimization File Level Restore VM Restore from backup

Ibrahim Quraishi, User at a comms service provider with 100-1000 employees:

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seniorne160767, Senior Manager of Network at a tech services company with 1-100 employees:

Flawless virtual machine backup.

Mark Horne, Principal Technology Manager at a financial services firm with 1000+ employees:

I use both features Backup and the replication for my 2nd Datacentre - Is my DR Solution.

Andy Keeney, Director of Information Technology at a religious institution with 1-100 employees:

Ease of use, ease of setup, and ease of recovery.

Thibaud LENIK, Architect at a tech services company with 1000+ employees:

Reliability and simplicity.

Rusty Pass, Senior Systems Engineer at a healthcare company with 100-1000 employees:

The file level restore and the instant restore of a whole VM from a snapshot.

Dipak Avichal, Senior Windows Engineer at a media company with 100-1000 employees:

Its backup capabilities and also day to day replication.

Jerry Smith, Support Manager at a tech services company with 1-100 employees:

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Gil Gross, Technical Consultant at a tech services company with 1-100 employees:

Backup.

Russell Lynch, Systems Specialist at a insurance company with 1-100 employees:

There are quite a few features for Veeam which are helpful, but in my mind the ability to take a backup from a week ago and spin up a

temporary VM to retrieve files is the feature I use the most. The wizards are extremely user friendly and easy to use. Another very nice feature of Veeam is the ability to seamlessly intergrate with your VM environment. From within Veeam I can browse all of my VMs and choose the appropriate vm I want to add to backup. The low disk warnings are awesome in Veeam, I am alerted well before we run out of space.

Paul F., Network Administrator at a K-12 educational company or school with 1-100 employees:

I have managed Veeam for several years and the user experience, the minimal complexity of management have been a breath of fresh air compared to experiences with similar products. I have had issues with other products from

implementation to upgrade of versions and basic restore of data. Veeam has simplified the

upgrade process and made it straightforward. I have experienced no issues with the installers. I can’t say I’m lucky so I have to say the product has been solid for me. The value of the feature set is a difficult question.

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The instant restore is a great feature knowing that in the event of an outage our downtime will be minimal, as well as the Exchange explorer, the ability to restore files so granular to an entire VM is exceptional. I would also have to mention the Veeam One monitoring tool is used daily. The ability to have Grandfather, Father, and Son backups is extremely useful when preparing backup for tape or offsite. The compression and de-duplication capabilities for space savings and off-site backups.

Güven Yakan, IT Manger at a energy/utilities company with 1-100 employees:

The ability to perform de-duplication is the most valuable feature for me. It also performs SQL backups so that I can restore SQL database table bases. Replication time very good. For example, I can replicate 4TB data to the DR side in 5 hours with a 10 Mbps data line everyday. Replica server tests on the DR side are very easy because I just need to power on the server on from there.

Tomás Céspedes, Information Technology Bureau Deputy Director at a government with 1000+ employees: With Veeam Cloud Connect and Azure Storage you can get your backups offsite. With it, you don't have the complexity of managing an offsite infrastructure. It may even help to reduce your DRC strategy costs.

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Shaun Herridge, IT Manager at a non-profit with 100-1000 employees:

Regular backup/recovery is the main feature, but I really like the Exchange mailbox recovery tool, and the ability to isolate test environments. It is really easy to use as well, and it's a powerful backup/recovery solution.

ITManager866, IT manager at a wholesaler/distributor with 100-1000 employees:

Recovering single emails from Exchange and single items from Active Directory.

John Bailey, Network Engineer at a financial services firm with 100-1000 employees:

Off-site replication was good.

Richard Haverly, Technical Lead at a tech services company with 1-100 employees:

The functionality available with Veeam

enterprise licenses, allow a VMware vSphere snapshot to be integrated and transferred to HP 3PAR storage snapshots; this effectively off-loads all backup traffic to the storage network. The Original VMware snapshot is then released (this process takes less then a minute), and Veeam continues the backup operation directly form the 3PAR storage. This operation ensures minimal impact on the VM, VM network and Host hypervisor, while ensuring backups are performed at storage network speeds (8Gb fibre).

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Reverse incremental backups with block level changes - Following the initial seed backup, only block level changes are captured in the following daily backups. This ensures backup times are kept to a minimum and reduces the amount of data that is replicated to additional disk off-site. 50x WAN optimisation - With the enterprise licence option you get WAN optimisation. this reduces the amount of bandwidth required to replicate VMs or backup copies off-site. I use this to transfer all VM backups to a co-location storage device at a dedicated DR site. Instant recovery - this allows a Veeam protected VM to be instantly booted direct from the backup image. Veeam creates an NFS Datastore and presents this to the selected Esxi host. This can be used to test backups are being taken

correctly, to recover a live VM or as a low cost DR solution. Once a VM is booted, this can be migrated live using vMotion back to production storage.

Kevin Finkley, Senior Infrastructure Engineer at a tech services company with 1000+ employees:

Its replication piece allows us to migrate over to different servers and data centers. Veeam lets me move machines from older platforms. I could have used the replication tools from VMware, but not for the older platform. Veeam allows the upgrade of infrastructure as well. It's easy to use once you get to know the tool.

ICTConsultant746, ICT Consultant at a government with 100-1000 employees:

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Mahdi Mohammadnezhad , Network specialist at a government with 1000+ employees:

The speed of performing backups and restores. It's super fast.

Harvey Jimenez, Virtualization Specialist at a tech services company with 100-1000 employees:

Capacity to start a VM directly from the backup repository (Instant VM Recovery) The explorer for restoring items (Active Directory, Exchange, SharePoint, MS-SQL and Oracle (soon)).

Sheikh Abdul Farhan, IT Consultant and Engineer at a aerospace/defense firm with 100-1000 employees: The file-level recovery option has filled a gap in our system.

Abdul Latheef M, System Administrator at a university with 1000+ employees:

As a backup solution, the de-duplication and direct-to-tape functions are very valuable. It also has WAN acceleration, though I've yet to use that feature.

Bartosz Kowalski, Systems Engineer at a tech company with 100-1000 employees:

Instant restore, file level restore, backup, copy/restore to/from cloud, VM replication from one data center to another for DR.

Jeremy Steger, Solutions Architect at a tech services company with 1-100 employees:

Instant recovery of an entire VM, as there are times when I need to do it.

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Daniele Marconi, Systems Administrator at a government with 100-1000 employees:

I use the backup, replication, and the backup copy features. The most useful one is the backup feature.

Mojib A. Haleem, President at a tech consulting company with 1-100 employees:

I can do a backup of an entire VM or just guest files.

Renjith, Senior Systems Administrator at a healthcare company with 1000+ employees:

Sure backup Synthetic backups

Ian Sanderson, Support Services Manager at a tech services company with 1-100 employees:

Ease of use Reliability

ITconsultant974, Freelance IT Consultant at a tech consulting company with 1-100 employees:

The product is really easy to use.

MarktngEngineer33, Technical Marketing Engineer at a tech vendor with 1-100 employees:

Application Aware simplifies the backup of applications that are deployed as virtual

machines. Treating VMs as VMs. Virtual lab is also another useful feature for verifying backups with SureBackup and also allowing us to deploy test environments for test/dev.

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Javier Pérez Iglesias, CTO at a tech services company with 1-100 employees:

Granular restore and Vmware integration.

Ravinder S Rana, Consultant at a tech services company with 1000+ employees:

Inter site backup replication, object level AD restore and complete VMDK level VM backup and restore.

Patrick Dorn, Senior Systems Support Analyst at a government with 100-1000 employees:

Instant recovery of a VM, ease of use for item level recovery, ability to also send disk to disk jobs to tape for meeting retention policies.

Nick Fisher, Systems Analyst at a hospitality company with 100-1000 employees:

The replication features and data recovery technology.

NetworkConsultant162, Network Consultant at a tech services company with 1-100 employees:

Both backup and replication, simple to read reports.

ITmanager140268, IT ADS Section Manger at a financial services firm with 1000+ employees:

Ease of use

Lance Hietpas, System Administrator at a recreational facilities and services company with 1000+ employees: The ease of use is the most valuable to me. I was able to save so much time in my day because the product did exactly what it said it would do. Veeam makes backup what it should be, set up back up jobs and when you need to restore something, click a couple buttons and restore. The speed of backups is also very valuable, it is amazing how fast backups and restores take place compared to other products.

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Rui Alves, Account Manager at a tech services company with 100-1000 employees:

2-in-1: backup and replication Sandbox and Open FIles Instant VM Recovery

Kristian Dybmose, IT Consultant at a tech services company with 1-100 employees:

The backup and instant recovery features are the most valuable to me.

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Deep Dive: Room for Improvement

EMC NetWorker

Veeam Backup

Bratislav Petkovic, Senior Associate - System Engineer at a financial services firm with 100-1000 employees: I think, first of all, the part that relates to backup virtual machines. I've seen better and faster solutions, for example: Veeam.

Marcio Shigueki Okubo, Infrastructure Analyst at a engineering company with 1000+ employees: We pretend to start image backups from

VMware, but we are also working with Xen and RHEV, and this product doesn't support those platforms.

derek.hennessy, Senior System Engineer at a pharma/biotech company with 1000+ employees: Backup of physical servers. I know that Veeam have vehemently said they will never go down that route but it's a feature I need, and badly. Having the ability to use Veeam within all our virtual environments is fantastic but it also means we still have a requirement to use TSM to back up our physical servers via an agent. With the Endpoint Protection feature announced recently I can only hope that this develops into the backup of all physical devices and allow management through the Veeam console.

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With Networker 8.0 I had an issue related to VMware VADP backups.An Image level backup of a RHEL VM finished

successfully, but when I tried to restore it the transfer speed was very low, and the restore operation took 20 hours to restore 17 GB which represents 50% of total VM size. I was then obliged to abort the restore operation because there was backup jobs planned and Networker was deployed with only one tape drive in this case (the tape drive can't write backups and perform restores simultaneously). I contacted the support team to analyze this

performance issue. They said that this happened because it was a Linux machine backed up with Windows Vcenter Proxy. For me this is not acceptable... I hope this will be

resolved in the 8.2 version of Networker, because restore speed is important (RTO)

derek.hennessy, Senior System Engineer at a pharma/biotech company with 1000+ employees:

Recently I've been discussing the capabilities of Endpoint Protection with a Veeam Rep. around the area of enterprise applications. In this instance I'm focused on SQL and Exchange. Despite my protestations we are still using physical exchange servers (and I doubt we're the only enterprise) so being able to get a good backup of those servers is critical to allow replacement of current backup solutions. Right now Veeam are not confident with Exchange backups and would recommend one of the DAGs to be virtual to ensure the backup consistency. For SQL however they are happy with their testing and while not being a released feature it is something that can be backed up via Endpoint Protection. This area of development for Veeam is going to be a critical one for them to truly enter the enterprise backup arena.

Being able to Backup from Cloud Services like Azure Better Logging to assist you in

determining root causes of failures Better Traffic Throttle Monitoring

Nothing in particular, Veeam launches like a rocket and delves into the featurelist of VMware, for example, and tie their development close together with the devs coming from VMware or Microsoft.

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Tape support is there, but needs improvement. Netvault beats in that area. But most of our backups are to disk then to tape; but also copy to disk DR (in development). Reporting is lacking unless you get additional product. Very basic reporting. This would an easy area to improve upon.

Physical backup is always where room for improvement could be but Veeam has always stated they are not going in that direction,

however, with Veeam Endpoint Backup physical server backup is possible.

Backup compression. It has got better but still could improve somewhat.

"Veeam Vpower Technology" is the area of this product that is open for improvement.

Being able to do both VMware & Hyper-V backups at the same time. At the moment, as far as I know, you can only do one or the other.

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Rizul Khanna, System Administrator-L2 at a tech services company with 1-100 employees:

Licensing cost model/ Faster data transfer rates from SSD Drive Datastores and Faster

cancellation of a Job if done, sometimes you need to reboot your veeam server because the job is stuck upon cancelling, this is all I can think of. There were some initial issues with ports communication when used with Microsoft HyperV 2012/2012 R2, but now with this stable release of Veeam software, issues have been eliminated.

It still doesn't feel like a fully mature solution because it's not exactly ready for very large scale and complex environments with more than 1000 VMs.

Although this product is technically designed for virtual environments, it would be very useful if the same concepts or technology is applied to backup physical servers. That is what I would love to see Veeam implement or add as a feature to a future product.

Better reporting of replication job details in order to provide better insights when troubleshooting.

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Physical workload protection and item level recovery for Linux-based systems.

Ed Motsinger, Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm with 1000+ employees: Archive to tape could be better, but the new version might do this, and generally it’s a great product. The landing disk cliff shares could be improved. I don’t believe that it supports it at this time. If you use the edit job function you can’t sort by VM product.

Not sure, but maybe the weakest area is around integration with tape libraries at times.

Dennis Schmidt, Information Technology Manager at a financial services firm with 100-1000 employees: There are some features that are lacking

compared to other backup solutions, specifically around the use of tape libraries, and this is the largest area for improvement. As it is a fairly new feature, I do fully expect improvement in the future as they continue to refine the ability to backup servers to tape media.

Nichola Van de Voorde, Datacenter Core Infrastructure at a tech services company with 1000+ employees: Two months ago, I would have said the integration of Veeam Endpoint Backup with Veeam B&R, but this is covered by now with Veeam 8 U2. The feature that a few customers are waiting is SharePoint item restores via redirected SQL, instead of having to install a staging SQL instance on the Veeam B&R backup server.

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Marco Carmo, Systems Engineer / System Administrator at a tech services company with 100-1000 employees: It would be nice to be able to copy VMs directly to tape drives.

None since the release of endpoint backup management.

Virtual Environment

Physical servers backup.

Faisal Niaz, Information Systems Manager at a energy/utilities company with 100-1000 employees: Backup of Physical could be improved. Additionally, customer service needs improvement.

Reginald Wilson, System Engineer at a energy/utilities company with 1-100 employees:

File recovery could be better.

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There is always scope for improvement (in fact with the v8 version there will be improvements in fact!), But already it is great!

David Azar, IT Manager at a tech services company with 1-100 employees:

Tape support is still not performing as expected (at least for my opinion) as Veeam relates to tape backup as a repository instead of a long term archive. Schedule options can be

improved.

The main area for improvement has come in Version 8, that is native support for tape drives and the ability to archive to tape. Although Veeam B&R v7 allows you to back up your virtual servers to disks. You still need to archive those backups to tapes for long-term storage. Veeam did not provide this facility in earlier versions so we currently use Symantec backup for archiving the "restore points" for long -term storage

Currently VEEAM doesnt back up VMs with physical raw device mappings.

Performance of the replica when booting during an emergency. Only a few critical systems can be booted this way due to the loads on

secondary storage appliances. This isn't really a problem, more of a limitation of the hardware devices we used for implementation.

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Speed and more management.

As every application has a scope of

improvement so the Veeam, there are many areas they can improve on: the CBT errors, in hot add many times it is found that the Veeam proxy do not release the HDD even after the backup, offsite repository is not very stable.

Retention Policy isn't flexible enough to configure complex retention policy.

None that I can think of.

Standard version is poor - As you need to power Off/On virtual machines when backing

up/Restoring where Enterprise edition you don't - If you have a big estate to manage stay away from Standard.

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Integration with Storage Array. Incremental restore. Improve the support of physical servers and bare metal recovery.

It needs to be able to backup physical servers.

I think it's fantastic, so none.

Backing up Exchange could be better, particularly Clustered Exchange.

Problems occur using VMware based snapshots.

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The performance is slow when making changes. I am unable to determine if the cause is slow disk that we use for our storage, of if Veeam is slow. When I delete a VM in Veeam it takes about 20 minutes to delete the backups with 83 restore points. With that being said we are getting the “Speed Boost” upgrade that should improve performance. With this being said, the program performs very quick when navigating around the UI. One issue I have ran into is I have been confused at times and added the same VM to multiple backup jobs. I wish there was a “warning” box that would pop up saying this vm is already protected in another job.

I do have a need ever so small to have the ability to backup physical servers, this is not something Veeam offers.

It should support physical servers, and as far as I know, v9 will do this.

Tomás Céspedes, Information Technology Bureau Deputy Director at a government with 1000+ employees: Everyday technology needs updates, patches, replacements. The challenge for us is to have resources up to date so that our skills and technical knowledge are up-to-date. Such is the case with all products, so it is as well with

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Didier Van Hoye, Technical Architect at a government with 100-1000 employees:

For now we’re pretty happy, but we’d like the ability to schedule. Also, the configuration and fine tuning of the Fibre Channel based off host proxy where we leverage the SAN hardware VSS provider took some work and effort.

I really cannot think of any areas that stand out as needing improvement right now, to be honest.

ITManager866, IT manager at a wholesaler/distributor with 100-1000 employees:

A different kind of scheduling. We would like to do backup twice a day.

Direct SAN to SAN replication – it didn’t

integrate well with the 3PAR SAN that we had.

The amount of disk space required for the long term storage of backups (archiving Weekly / Monthly / yearly backups) can be higher then expected if you have a large daily change rate in your VM. This needs to be planned for when considereing long term arciving of backup files.

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Compression rates could be improved for moving thousands of machines at a time. There was a small glitch that was resolved with a call to tech support. Can't perform replication without creating snapshots, which takes up all the space in VM, so I must do so with physical machines.

The product has a great value for money and I'm happy to see they're still adding more features. I hope they can keep the setup as simple as possible as this is one of the strengths of the product.

It could be so nice and useful if Veeam had a feature to enable backup of physical servers, especially physical Linux servers. This image-based backup would be an improvement.

Harvey Jimenez, Virtualization Specialist at a tech services company with 100-1000 employees: Tape support - more options for retention Backup for physical servers (Microsoft at least)

Sheikh Abdul Farhan, IT Consultant and Engineer at a aerospace/defense firm with 100-1000 employees: Remote management console Physical server backups

(35)

Managing snapshots during the backup.

The product works perfectly for us. After they added endpoint backup for physical servers the product is 10/10.

Support for physical servers. Although we are continuing to virtualize all of our servers; there are, at this time, a few physical servers in our organization. They must be backed up as well. Currently, we have to use another vendor to backup these servers.

I think it is a good product but all products could be better.

It would be nice to be able to backup data to two locations.

Better flexibility for scheduling jobs, specifically for the SQL hourly log backup.

(36)

I can't think of any.

The tape management is not really efficient and some other products are better. I know that backup on tape is not the the main target of Veeam but, it's important.

There should be additional support for guest base backups.

More APIs with storage from different vendors.

Random CBT errors during backup jobs.

The ability to back up physical servers from within the same Product and not as a separate module. This would keep Veeam in the front of other competing products that offer both physical and virtual backup solutions.

(37)

Cost. At the time this was one of the most expensive backup software available.

Compared to StorageCraft that was more than half the cost for a virtual machine agent.

Most of the features I wanted was addressed in version 6 and 7 (i.e. backup to tape) allowing my clients to finally get rid of backup Exec to copy backups to tape. I'm not sure if there's a way to back up physical servers with Veeam but that would be a good feature to help customers transition into a fully virtualized environment OR maintain some physical servers in the

environment.

I feel the price is a bit high

Lance Hietpas, System Administrator at a recreational facilities and services company with 1000+ employees: I never run into any stability issues with Veeam. It's almost too good to be true. I setup my jobs, run them, get the e-mail that they are finished and done. Veeam has never failed me.

Rui Alves, Account Manager at a tech services company with 100-1000 employees:

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Deep Dive: Improvements to My Organization

EMC NetWorker

Veeam Backup

Bratislav Petkovic, Senior Associate - System Engineer at a financial services firm with 100-1000 employees: We are using a single product, with the same licenses, to backup Oracle servers, SQL

Servers, Exchange, and our virtual environment. It also allows us to clone the backups to a

disaster recovery site. With the integration with Data Domain Boost we are significantly saving backup space.

Marcio Shigueki Okubo, Infrastructure Analyst at a engineering company with 1000+ employees: In our organization, we are working with Networker on other sites, so we can share our knowledge and experience.

derek.hennessy, Senior System Engineer at a pharma/biotech company with 1000+ employees: I used to work for a company that provided Backup/DR as a service to its clients we had to look at various backup and recovery tools to quickly and easily bring back customers data. Before Veeam introduced the backup to tape and WAN acceleration features we were using 3 different products across a number of our clients to provide the required services. After those feature releases, we just used one tool through a single console (the infamous single-pane-of-glass) which reduced the complexity and

management overheads within our solutions but also provided our customers with a far greater level of service and reliability.

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In a large enterprise DataCenter there is traditionally a lot of applications/databases which are owned by different administrators. Without a centralized backup solution, each application/DB owner has to ensure its backup separately and if a problem occurs, he has to execute recovery tasks. In these conditions, the application rower has to make some extra jobs : backup scripting, verifying backups have finished successfully, recovery jobs... This does impact his efficiency and the global enterprise efficiency. If a centralized backup solution like Networker is deployed, the backup/recovery tasks will be on the

responsibility of only one resource which is the backup administrator. This does directly involve that each application/DB owner can spend more time on his real job: optimizing the platform that he owns.

Before this product we were using something else that was entirely unreliable for our

company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio there was a major Power Failure downtown that was the result of a gas explosion of the corner of our Data Center. Entire Data Center was offline for a week. (Catastrophic Event could be classified as a Disaster). With a proper configuration of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data Center and

restore functionality to about 20 Hospitals and Imaging centers around the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining filtered in).

It's been an overall improvement many places at our client sites where almost everyone runs vm's or Hyper-V.

a. Other than it has saved us from hours of work not having to rebuild servers and the many times it has helped us recover data that was valuable, I don't know how to translate that into money, but it's no small thing. b. This one is HUGE: We moved our entire data center, from one physical location to another, mind you we are 24 hour operation with sites across the state relying on the systems being up, and we never lost one hour of downtime. We used Veeam Backup and Recovery to migrate our entire Vmware Farm from old location to the new. It was awesome.

(40)

With moving the Veeam server to a physical server and creating a Proxy server on each of the hosts we are able to leverage SAN based backup which is very fast. Jobs are completed overnight and never run in to the business hours.

Restores are faster. Moving virtual machines from one location to another is easier and is far less time consuming than Tape backups. Setting up jobs replicas or backup jobs is also quick and easy.

One of our managers lost his mail box

completely and using my product's explorer for exchange function I installed only that user's mail box without turning back to all exchange back up folder.

Very fast & reliable backup, less management, fast restores

William Reigle, Sr. Systems Engineer at a tech services company with 1-100 employees:

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First of all, it has provided us with much needed HA for our retail sites. Until Veeam, the servers from stores were backed up, and in case of disaster with the production hypervisor, we would have faced a far too long restore time that would seriously impact the business. Second, it allowed us to replace the older, slower, and much pricier backup solution in our virtual environment.

This product has really reduced our recovery time objective considerably because we are able to restore entire virtual machines in under 15 minutes whenever that has come up. Not just that, though, as we are also able to restore individual objects requested by customers, e.g. deleted messages from an Exchange server. The Veeam product has reduced the time it takes to configure and monitor backups.

It has provided a higher level of reliability to core company systems and services.

(42)

Gareth Petersen, Infrastructure Engineer at a local government with 100-1000 employees:

It's afforded our organisation peace of mind knowing that we have reliable, fast and a cost effective backup solution for our virtual

environment which also allows us to provide our developers with both test and pre-prod

environments in hours rather than days. I am currently running secondary backup jobs (B2Bcopy) for our business critical virtual machines which are located at an offsite repository in addition to replication jobs which are located at our disaster recovery site without any issues.

Backups and restoration are 100% successful, plus we have the ability to automate backup recoverability tests.

Ed Motsinger, Acting Manager, Ground Systems Development and Operations Program at a aerospace/defense firm with 1000+ employees:

It helps us to restore and backup our data, along with ease of use.

I've been an end user and deployer of this software as a consultant. It's easy to implement, and easy to spot any issues and resolve them. It slots in great with other virtualization products.

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Nichola Van de Voorde, Datacenter Core Infrastructure at a tech services company with 1000+ employees: Veeam B&R software is transparent and easy to use, which improves usability and manageability for the daily operations a backup/system

administrator performs. Setting up a backup application/infrastructure is one thing, but to keep it operational without having to deal with big issues is another. I barely encounter

situations where Veeam B&R setup disappoints our customers.

Marco Carmo, Systems Engineer / System Administrator at a tech services company with 100-1000 employees: Restores are easier to do.

Asif Punjwani, System Engineer at a healthcare company with 100-1000 employees:

Surebackup allows verification of the backup. This provides a higher level of confidence.

We’ve taken the human out of the equation when it comes to our backups. This means backups run when they should, like they should.

Versions of backup files helped us to recover files as per users requirement.

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- Reducing backup storage - Reducing backup time

Faisal Niaz, Information Systems Manager at a energy/utilities company with 100-1000 employees: Improved virtual infrastructures backup and recovery.

Reginald Wilson, System Engineer at a energy/utilities company with 1-100 employees:

Able to backup virtual servers and setup and DR for critical applications.

It has given us the ability to restore our systems very, very quickly. The backups run very quickly as well, which helps us free up bandwidth on our network.

The tool SureBackup allows me to check, once a month in my case, the situation of my backups: I always have the truth about my backups. Regarding the tool Replication, we use it for customers who do not have large financial resources, while allowing us to have the opportunity to restore their ambient edi production in the shortest time possible.

(45)

We are currently using Veeam B&R to replicate our VMware environment to a disaster recovery site, in the event of a major outage we can fail-over to our DR site. From a business continuity aspect it has removed the need for arranging warm-start DR arrangements.

We used to have many backup solutions for different purposes but Veeam allowed us to use just one backup solution to backup our vms and due to the granularity of the system, it allows us to restore of single objects when the vm is mounted.

During a "zero day" virus outbreak that caused several critical systems to fail, the ability to boot and run a "replica" that hadn't been infected yet kept the business running and productive.

Real and fast restore and if needed a VM Instant Restore(1/2m).

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Drastically reduce administrative effort Friendly User Interface Faster backup recovery Disaster Recovery Plan Decrease amount of backup completion

Ibrahim Quraishi, User at a comms service provider with 100-1000 employees:

Veeam Backup has given us the power to protect the critical VM's that are core to our business. For example we protect our VMware vCenter Server, vCenter MS Sql Server. Active Directory Domain Controller. This help us

recover the Internal management tools like vCenter Server within 30 minutes from Veeam Backup.

Ability to have disaster recovery site capabilities integrated into our backup solution as well as a backup product that scales along with our needs.

Easy to use product, If you have a virtual

environment and also are worried about putting in a DR solution - This is an easy product to get to grips with, Plugs into Vcentre and has the same feel as Vcentre. the replication feature is great - Seamless on enterprise version that I use for my DR solutions.

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As long as you are good with your grouping of servers, the dedupe process is wonderful. Once installed and configured, it just works. The management dashboard is pretty easy to use and very easy to read. On top of the easy to configure and manage, it is also lightning fast during recovery. It took just 20 minutes to recover a 500GB Windows Server. Since the product connects directly to your vcenter, most of the traffic stays within your virtual switching environment, making backups run that much faster.

Faster and more reliable backup. SAN Snapshot reduce backup window. Integration of Exchange and SQL granular restore reduce our RTO.

With this product we are able to drastically reduce our backup and restore times. We are able to have a true DR site with Veeams replication jobs.

We wanted to replicate a very old database which is running on VM. We were looking for solution long time and finally using this product we are able to do it.

(48)

Backups don't fail often which saves time and data.

Improved backup and recovery speeds, ease of use.

Veeam has saved us many hours retrieving deleted files as well as testing backups. Our old backup solution was getting to the point where we could not go more than a couple of days without backups failing. With Veeam we have not had any time where backups did not run. We also have been able to run since January 2014 with no “failed” backups.

To us the ability to restore an entire VM for Development and User Acceptance Testing is invaluable the need to Develop continues to grow and Veeam supplies us the ability to manage this seamlessly. Utilizing the de-duplication and compression built into Veeam we are able to keep backup longer and have the ability to perform more frequent backups.

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Tomás Céspedes, Information Technology Bureau Deputy Director at a government with 1000+ employees: For us, it's a simple solution for our complex environment. It has helped us reduce the time to manage backups.

Didier Van Hoye, Technical Architect at a government with 100-1000 employees:

Saves IT operations a lot of time and frustration. Also, the ROI for our CFO is tremendous

whereas we did not have data deduplication on our previous backup product, unless licensed at a cost higher/GB than buying storage. We can now leverage in-box Windows deduplication with excellent results. We have longer retention times and spaces to spare on our backup targets.

Fortunately, we have not had to use the restore functionality (touch wood), but it does give us the reassurance that we can perform a restore if needed, in a real situation as well as performing regular testing in our virtual lab. The other functionality that has really had an impact is being able to granually restore Exchange mailboxes.

We were struggling with having software that would give us reliable backup and when we implemented the Veeam solution, it solved the problem for us.

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By using Veeam, backups times for the entire virtual environment have been reduced, and backup windows now have no impact on production VMs. Instant recovery has revolutionised client DR plans, reducing

recovery time objectives (RTO) and improving available recovery point objectives (RPO). Also as Veeam "just works" less time is spent troubleshooting backup technologies and failed backups.

We can now perform replication for migrating data.

It really just works, we don't have backup issues anymore. We're now implementing SureBackup so we can check the quality of the backups. Great feature.

We looked for the best solution to get backups of our VM without downtime, and I found this was the best solution. We highly recommend it for virtual servers.

Harvey Jimenez, Virtualization Specialist at a tech services company with 100-1000 employees:

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In various ways, we are using an Active

Directory OS-aware backup, and I can recover deleted objects to AD. When I need to

duplicate a machine for test purposes, it is very easy to restore from a backup.

Fast recovery, backup stored in 3 locations: locally, other location, and in the cloud (iLand). If our primary data center goes down, our VMs are replicated to another data center so we will be up and running in less than 15 minutes. Backup stored in multiple locations.

We no longer use tapes. The restoration of files, email and entire servers have been reduced to mere minutes instead of hours or days, which it was at times.

I have a backup of my infrastructure every night, and have improved the speed of performing restores.

The safety and reliability of data loss and retrieval has been amazing ever since we implemented Veeam.

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It drastically reduced the backup time window and improved data protection.

It's improved backup recovery time significantly, and makes backup testing a breeze.

It has made the VM infrastructure easier to manage, as well as simplifying the backup and restore process.

It simplifies the backup process by allowing applications that are virtualized to be treated as virtual machines. Veeam's virtual labs actually takes into account all the required dependencies of testing application servers with ease. Not all solutions have this feature.

We are able to restore VM very fast, with 0 downtime.

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We have been able to instantly recover VMs from catastrophic failures to point in time and recover files easily without the long wait of searching and restoring from tape.

We were able to turn the data recovery process over to technicians instead of allowing only engineers to recover customer data. Another big bonus, is that the data recovery process was fairly simple and fast.

Allowed simple backup and restore of virtual machines as well as granular restore of files and Exchange databases.

Very reliable and fast data recovery

Lance Hietpas, System Administrator at a recreational facilities and services company with 1000+ employees: There was a lot of time spent using other backup products in the past, and the best part about Veeam is its ease of use. I am able to spend my time doing other tasks instead of babysitting my backup strategy.

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Kristian Dybmose, IT Consultant at a tech services company with 1-100 employees:

It has given me and my customers ease of mind in regards to virtual backup, furthermore it has given us the opportunity to actually test the backup so that we know we can rely on it. With instant recovery you can recover an entire server in minutes. This means you can test if your server can start from backup, in case of a breakdown.

WHAT REAL USERS ARE SAYING...

"With the integration with Data Domain Boost, we are significantly saving backup space. However, backups of VMs could be improved."

"It allows us to share our knowledge and experience with it on other sites in our organization, although it lacks support for Xen and RHEV. "

"Backup software solution which supports majority of IT platforms (Windows, UNIX, Oracle, SQL, Lotus, VMware etc.)"

EMC NETWORKER REVIEW BY A REAL USER

Bratislav Petkovic Verified by IT Central Station

Senior Associate - System Engineer at a financial services firm with 100-1000 employees

Valuable Features:

Support for various operating systems, we use, AIX, Solaris, Linux, VMware, and Windows

Excellent deduplication with Data Domain Boost

A good user interface, so we can, from a single console, manage the entire backup infrastructure

Improvements to My Organization:

We are using a single product, with the same licenses, to backup Oracle servers, SQL Servers, Exchange, and our virtual environment. It also allows us to clone the backups to a disaster recovery site. With the integration with Data Domain Boost we are significantly saving backup space.

Room for Improvement:

I think, first of all, the part that relates to backup virtual machines. I've seen better and faster solutions, for example: Veeam.

(55)

We're also using the NetWorker Module for Microsoft v8.2.1.8, and the NetWorker VMware Protection v1.1.1.50.

Deployment Issues: No issues encountered. Stability Issues:

We had no problems with stability. Scalability Issues:

We had no problems with scalability. We have two data centers with different infrastructure.

Customer Service:

I have worked with local EMC partners, I have had a positive experience. Technical Support:

I did not use technical support for NetWorker, but I have used it for some other EMC products and I think they were a little slow. 7/10.

Initial Setup:

Initial setup was straightforward. The documentation is good. Implementation Team:

We did it in-house.

Cost and Licensing Advice:

We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear. Other Advice:

It is a good product with some problems backing up virtual machines (slow restore). We use NetWorker Capacity Licensing Model. Estimating the backup