Enterprise Resource Planning Total IT Outsourcing Application Development and Support

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Enterprise Resource Planning

Total IT Outsourcing

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“ebizframe” is a next generation

ERP which has the functionality and

the power to meet the needs of the

vibrant, global customer. In addition

to handling all the internal functions

of an organization, ebizframe offers

a unique opportunity to integrate

your functioning with that of your

customers, suppliers and the other

parts of the business ecosystem.

Using ebizframe you can easily and

seamlessly integrate your operations

across multiple geographies

and businesses. Using the latest

technologies, ebizframe has the

ability to offer you all the beneﬁ ts of

Enterprise Automation along with

beneﬁ ts of e-commerce, including

collaborative computing, CRM and

SCM.

The world-class ERP with

more power, more functionality

at an affordable price

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ebizframe ERP functionality covers Pre-Sales, Sales, Procurement, Materials, Financials, HR & Payroll, Manufacturing, Costing, Equipment Maintenance, Fixed Assets and Customer Care. This covers the operational and informational needs of the day-to day functions of an organization, be it Discrete Manufacturing, Process Manufacturing, Trading or a Services organization. The EIS module sitting on top of all these modules is a very powerful tool for the Top and Senior Management of your company to help them give useful insights into the company’s operations in a single screen.

Built on Oracle database, ebizframe uses a 3-tier architecture. This means that you can also deploy it on the Internet, besides the Intranet. You can give web based controlled and secure access to your customers, suppliers and employees.

ebizframe Corporate Portal is focused on enabling your enterprise to go beyond the traditional, inward looking ERP implementation. Features include tools and utilities for creating e-commerce components such as e-transactions with buyers and suppliers and remote employees, web-based chat, e-mail and knowledge management.

Features such as “Employee Self Service” help automate various routine workﬂ ows within the organizations which help make life simple for your employees driving the organization towards the virtually paperless ofﬁ ce. The employees can utilize their time in useful value added activities instead of getting frustrated over non-value added activities for settling their routine transactions. The Corporate Portal also eases the information dissemination mechanism across the organization.

Automate,

integrate

and get vital

information

to run your

business

successfully

• e- transaction enabler • Knowledge Management • Management Dashboard • Employee Self Service applications • Corporate Chat

• Visitor Chat

• Corporate web based e-mail • PIM Utilities

• Technical Forums • CRM

• Procurement • Materials management • HRIS and Payroll • Financial • Manufacturing

• Executive Information System/Management Dashboards • Statutory Requirements

• ERP Security and administration

Enterprise Resource Planning

Corporate Portal

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Technical Architecture

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Technical Architecture

• Web-enabled- 3-tier architecture allows web-enability. So the application can be deployed over the internet as well; and can be accessed from any PC having a browser.

• Thin clients - The application/business logic resides on the middle tier and thin clients can be used which just have a web browser installed on it. You don’t need to replace your existing low end machines and when buying new machines you can buy low end machines instead of wasting money on high-end machines. • Easy database migration - Database restructuring,

upgrades migration or other changes can be performed without substantially affecting the client programs. • Easy Scalability - Scalability is much easier in 3-tier

architecture. This means to accommodate more client machines in future, we can just increase the number of application servers, instead of replacing the entire server with a higher conﬁ guration server.

Advantages

of ebizframe’s

three-tier

architecture

The three tiers of ebizframe’s architecture are as follows:

• Presentation tier (or user interface) – This tier interfaces with the user and consists of hardware such as a PC or workstation and a web browser. This may consist of any number of client machines.

• Functionality /Business Logic tier – This tier provides functionality to the end users and contains the business logic (application). It provides the bridge between the ﬁ rst and the third tiers. Depending upon

the number of hits and the number of users, any number of application servers can be put in this tier. This ensures easy expandability.

• Data tier – This tier includes the database that contains all the data of the organization and this is encapsulated from the end users. Any number of database servers can be put in this tier, depending on the volume of transactions and the amount of data. This three-tier architecture can work on the Intranet as well as over the Internet.

ebizframe uses Oracle

database and tools for the

ERP and for the Corporate

Portal, Java and related

technologies are used.

ebizframe is based on

three-tier architecture. This is

different from the traditional

client/server architecture in

the way that the application

instead of residing on the

client resides on the

middle-tier i.e. the Application Server.

This enables a user to access

the application from the

client-end, using just a web browser.

This means tremendous

reductions in the maintenance

costs and hassles, as the

software changes and

upgrades are only to be done

on the server. This makes it

is very easy to manage the

software especially across

multiple locations. Also

ebizframe does not require

any expensive tools to

manage the middle-tier. The

3-tier architecture makes

the solution scalable and

expandable and you can grow

to hundreds of users on the

same architecture with smaller

investments.

ebizframe is completely web

enabled and you do not need

to procure any third party

remote access software to

make ebizframe web enabled.

ebizframe is OS independent

and supports leading

Operating Systems of the

world like Windows, Linux and

Solaris.

Future Ready

_{ebizframe’s 3 Tier Architecture}

• Easy Interfacing - Connectivity to other systems/ applications is easily possible since the entire business logic resides on a central machine. • Platform Independence - The client machines can be

on different platforms. So it is not required to have a platform speciﬁ c version of software at every client. • Ease of Implementation of customizations

-Implementation of customizations is much easier as it is not required to be done at each client machine. Updation is only required to be done at the Application server level. So the future customizations can also be very easily carried out.

• Easy Upgradability - It also allows easier upgradations to newer versions of the product. • Easy maintainability - As the software changes

and upgrades are only to be done on the server, it means you do not have to do any change in the user machines. This means tremendous reductions in the maintenance costs and hassles, especially in cases of a geographically distributed User base.

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Customised to your

needs

It is normally not easy for an organization to adopt to the Best Business Practices which are brought in by the ERP due to User resistance and organization wide impact of change in Processes. Coupled with the Best Business Practices that ebizframe brings in through its global experience, ebizframe can be easily customized to adopt to your business processes. This makes Users easily adopt to ebizframe thus driving the implementation to a successful and quick go-live.

A winning proposition

State-of-the-art

technology

ebizframe uses Oracle database with Oracle’s tools for the ERP and Java technologies for Portal. ebizframe can be deployed on the internet, as well as on the intranet using three tier client server architecture.

Globally acclaimed

Besides India, ebizframe has satisfied users in a number of countries in Africa, Asia and Gulf. As more and more people discover the power of ebizframe, the list keeps expanding. A confirmation of our high quality standards and a reflection of the high standards of application flexibility that are inbuilt in ebizframe.

Discover why ebizframe should be your ﬁrst choice

ebizframe has been successfully implemented across Businesses, Geographies, Verticals and Architectures.

ebizframe and its precursor Makess (the earlier name for ebizframe) has a large number of clients who

have been using its rich functionality for years. So when you choose ebizframe you get a stable and proven

application which has become very robust through exhaustive usage.

A large number of reports

ebizframe has over a thousand reports, but if you want to have more, which may be speciﬁc to your business, a very powerful and ﬂexible tool allows users to generate their own reports, with very little training.

Knowledge management

ESS has developed its own mechanism of web based Knowledge sharing amongst its employees. This helps them save a lot of time during implementation as they can check the ESS repository over the internet before attempting any fresh customizations to the software. This way they can

effectively reuse the previous work done. Besides this, constant sharing of Business processes across implementation teams leads to tremendous knowledge sharing for better analytics.

Implementation

processes

ESS ﬁrmly believes that following effective processes in implementation can smoothen the implementation cycle and drive the implementation towards success. ESS’s commitment towards its processes is not only shown in the various certiﬁcates by the certifying bodies but also in the admiration from the customers where we have implemented our ERP.

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The net edge

ebizframe is web enabled which means that if you host your servers, you can access vital data anywhere in the world. That’s 24x7x365 mobility. However, if you feel that putting your data on the internet may not be practical for your organization, you can deploy ebizframe on intranet as well. Use of internet is not essential for using ebizframe.

When you implement ebizframe on the internet, your business boundaries become virtually limitless. You can offer password controlled access to some important members of your business community to speed up the business you do with them.

Customers can place and amend orders, check shipment and production status, check accounts and get quotations.

Suppliers can send online quotations, check shipments or production status, amend pricing and delivery schedules. Remote employees can check company policies, record expense claims and leave requests, have online appraisals and have access to e-mail, online diary and calendar and have controlled access to the organization’s knowledge bank.

Surprisingly affordable

Along with its in-depth functionality, latest technologies, versatality and so on, ebizframe has one more great feature... it is highly affordable.

Highly versatile

ebizframe is currently used by organizations which are in diverse industries. Auto ancillaries, chemicals, garments, retail, textiles, projects, steel, jewellery, dairies, oil drilling, software, consumer goods... So you can be assured that ebizframe has the necessary practices relevant to your vertical requirements. Besides ebizframe’s unique implementation methodology, effective knowledge management allows ESS to pick up necessary practices from its different versions and verticals. This reduces the overall implementation times for an organization.

Future-proof

Buying an ERP can be a once in a lifetime decision. When you invest in ebizframe you can be assured that you are buying a product which will support you well for the rest of your life.

Continuous upgrades

With ebizframe, upgrades are easy so that you are able to keep up with the latest in functionality, technology and the statutory changes. ESS’s ingenious methodology of upgrading allows you to keep upgrading your software without disturbing the changes in the software installed at your location.

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Global Footprint

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Eastern Software

Systems

Global Footprint

Operations in multiple countries

Total IT Outsourcing

(TITO)

TITO is Outsourcing of your IT planning, procurements and maintenance. Leaving IT to experts like us ensures the desired availability of IT resources to end-users whilst ensuring maximum cost reduction. Under TITO, ESS provides comprehensive IT infrastructure management including availability, manageability and performance on a 24x7 basis for hardware, software, peripherals, networks, web space and custom applications. The speciﬁ c services include: • Auditing existing IT hardware and Software Infrastructure.

• Planning IT deployment as per Business Objectives • Infrastructure enhancement planning and procurement advice.

• Design, implementation and maintenance of Networks and Security.

• Application delivery, ongoing maintenance & support.

• Web presence including website management, e-commerce.

• Processes and People integration with IT vision.

Application Development

and Support

Our SEI-CMM Level 5 processes ensure cost-effective quality solutions delivered in minimal time frames. ESS’s ﬂ exibility to adopt its processes to customers has got ESS many accolades from its clients. These services can be provided in any mix of onsite and offshore delivery model. The speciﬁ c services include

• Custom Application Development • Product development • Offshore Support

• Technical Manpower Outsourcing(TMO) services Being a Technology Leader, ESS has been amongst the ﬁ rsts to recognize the power of LAMP and has a dedicated team working on LAMP technologies. ESS foresees itself as one of the pioneer in these and some of the other upcoming technologies in coming years.

Advantage ESS

- Vast experience of working in 25+ countries for very diverse set of requirements. Can handle multi-lingual software development.

- Can advise and participate in development, deployment, go-live and long term maintenance.

- Consultative approach, not mere programming services - Well deﬁ ned processes and metrics to allow monitoring of project processes at every stage by all concerned. - Ability to form teams quickly, even for short duration assignments.

Established in 1990, Eastern

Software Systems is a premiere

IT Products and Services Provider

offering cutting edge technology

solutions and services for its

clients worldwide. At ESS we have

the depth, the experience and the

expertise to respond to the unique

challenges and opportunities that

are associated with providing

high quality IT solutions to

the tremendously competitive

business environment of today.

ESS is assessed at SEI-CMM

Level 5 [the highest level attainable

for process capability maturity] and

is also certiﬁ ed ISO-9001:2000.

Besides its ERP (ebizframe), ESS

operates in following 2 domains:

• Total IT Outsourcing

• Application Development and

Support

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ESS has a global presence spanning

multiple countries and continents. Today

ESS is known to be the leading Indian

ERP company in the mid market segment.

‘ebizframe’ ERP from ESS became India’s

ﬁrst web enabled ERP in 1999. It is based

on Oracle Technologies and is a

multi-company, multi-lingual, multi-location and

multi-currency software. It works with

equal dexterity and robustness across

manufacturing, distribution, trading and

retail environments.

ESS also undertakes offshore development

and provides Total IT outsourcing services.

ESS is assessed at SEI CMM Level 5 and is

ISO 9001:2000 certiﬁed for all its mainline

and support processes. ESS’s process

driven delivery approach has been widely

appreciated by its customers and has

helped ESS maintain world class Quality at

competitive prices maintaining a favourable

value to price ratio for its customers.

Angola • Bahrain • Botswana • Burundi • Columbia • D R Congo • Ethiopia • Ghana • Indonesia • Ivory Coast • Kenya • Kuwait • Mauritius • Morocco • Namibia • Nepal • Nigeria • Oman • Peru

• Qatar • Saudi Arabia • South Africa • Sudan • Tanzania • UAE • Uganda • Zimbabwe