The Allstate Corporation
Bank of America Merrill Lynch 2015 Insurance Conference Thomas J. Wilson: Chairman and Chief Executive Officer February 12, 2015
®
Bank of America Merrill Lynch Insurance Conference: February 12, 2015 1
This presentation contains forward-looking statements and information. Additional information on factors that could cause results to differ materially from those projected in this presentation is available in the 2013 Form 10-K, our Form 10-Q for the quarter ended September 30, 2014, in our most recent earnings release, and at the end of these slides. These materials are available on our website, allstateinvestors.com.
This presentation also contains some non-GAAP measures. You can find the reconciliation of those measures to GAAP measures within our most recent earnings release and investor supplement. These documents are located on our website, allstateinvestors.com, under the “Quarterly Investor Info” link.
Forward-Looking Statements and Non-GAAP Financial Information
Allstate is an Attractive Investment Opportunity
Competitively differentiated strategy based on:
• Customer segmentation
• Analytics-based decision making
• Advanced technology
Attractive returns generated from low volatility auto insurance, repositioned homeowners
business, other personal lines, life insurance, workplace benefits and investments
Policy growth through focused customer value propositions and expansion of product and geographic footprint
Proactive risk and capital management
Long history of cash returns to shareholders
Nation’s largest publicly held personal lines insurer
Broad portfolio of growth opportunities
• Three strong Property-Liability brands
• Business to Business platform
• Broad-based investment capabilities
Serve 16 million households
Over 32,000 Allstate exclusive agents, financial specialists and licensed sales producers
Bank of America Merrill Lynch Insurance Conference: February 12, 2015 2
Bank of America Merrill Lynch Insurance Conference: February 12, 2015 3
Allstate’s Broad-Based Strategy Supports Growth Even with Rapid Change in Auto Insurance Market
Allstate Growth Vehicles
Differentiated customer value propositions
Homeowners and Other Personal Lines comprise 30% of Allstate Brand net written premiums
Strong brands and operational execution
Other growth businesses: Roadside Services, Allstate Benefits, Business Insurance, Dealer Services
Expanding customer relationships through connected car initiatives Potential Long-Term Auto Insurance Industry Scenarios
Industry Auto Net Written Premium (Illustrative)
Growing Fleet Size
Decreasing Fleet Size
Dec rea sing Cos t of A cc iden ts In cr ea sing Cos t o f Ac ciden ts
Love My Car
Back to the 1970s
The Jetsons
Easy but Expensive
0.0 0.5 1.0 1.5 2.0 2.5 3.0
+10 yrs +15 yrs +20 yrs Back to the
1970s
The Jetsons
Bank of America Merrill Lynch Insurance Conference: February 12, 2015 4
Brand Neutral
Self- Serve Local Advice
and Assistance
Brand Sensitive
Allstate Agencies as Trusted Advisors
Broad product portfolio across segments
Best value through lowest possible cost
Strategy Based On: Segmentation, Analytics and Advanced Technology
Segmentation
Sophisticated pricing expertise
Effective and efficient claims settlements
Enterprise risk management
Expanded capabilities and talent throughout company
Analytics
Simplification of infrastructure
Telematics - connected car
Integrated Digital Enterprise Advanced Technology
Comprehensive Strategy to Provide Differentiated Customer Value Propositions to
Unique Consumer Segments
(1) Allstate Brand Auto results prior to 2011 and Allstate Brand Homeowners results prior to 2008 are not adjusted for DAC accounting change adopted in 2012.
Personal Lines Unit Growth With Attractive Returns
The Allstate Brand is driving profitable growth
• Allstate Brand growth accelerated throughout 2014
Investing in Esurance market share growth
Auto profitability managed by micro-
segmentation, broad-based analytics and local execution
Homeowners returns have significantly
improved, as reflected by the underlying loss ratio in the low 60s
Organization structure, business capabilities and accountability react to cost trends
Allstate Brand Auto and Homeowners Combined Ratio
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94.7 82.5
61.1
50 60 70 80 90 100 110 120 130 140
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Auto Homeowners Homeowners x-cat
Allstate Brand Auto & Homeowners Policy in Force Trends
(Auto #M)
19.9
6.1
5 6 7 8 9
19 20 21
2005 2006 2007 2008 2009 2010 2011 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Auto Homeowners
2012 2013 2014
(Home #M)
(CR)
Allstate businesses that should not be solely valued on current earnings
Proactive approach to capital management to drive shareholder value
• Utilization of preferred shares to replace common equity
• Potential to access alternative capital
Successful history of selectively pursuing adjacent acquisitions
• Allstate Benefits
• Partnership Marketing Group
• Esurance
Leveraging connected customer relationships
Considerations Beyond Current Earnings
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Allstate is an Attractive Investment Opportunity with Significant Growth Potential
7
Competitively differentiated strategy based on:
• Customer segmentation
• Analytics-based decision making
• Advanced technology driving strategy
Attractive returns
Policy growth
Proactive risk and capital management
Long history of excellent returns to shareholders
Bank of America Merrill Lynch Insurance Conference: February 12, 2015
30.9%
172.4%
158.8%
14.9%
90.9%
105.5%
14.4%
75.7%
104.4%
1/1/14 - 2/10/15 1/1/12 - 2/10/15 1/1/10 - 2/10/15 ALL
S&P P&C S&P 500
Total Shareholder Return @ 2/10/15
(1) There were five dividend payments in 2012
(1)
2.9% 3.1%
1.5% 1.8%
6.3% 5.2% 7.9% 8.9%
9.2%
8.3%
9.4%
10.7%
2011 2012 2013 2014
Common Dividends
Common Share Repurchases
Total Cash Return per Common Share
Bank of America Merrill Lynch Insurance Conference: February 12, 2015 8
Forward-Looking Statements
This presentation contains “forward-looking statements” that anticipate results based on our estimates, assumptions and plans that are subject to uncertainty. These statements are made subject to the safe-harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward- looking statements do not relate strictly to historical or current facts and may be identified by their use of words like “plans,” “seeks,” “expects,” “will,”
“should,” “anticipates,” “estimates,” “intends,” “believes,” “likely,” “targets” and other words with similar meanings. We believe these statements are based on reasonable estimates, assumptions and plans. However, if the estimates, assumptions or plans underlying the forward-looking statements prove inaccurate or if other risks or uncertainties arise, actual results could differ materially from those communicated in these forward-looking statements. Factors that could cause actual results to differ materially from those expressed in, or implied by, the forward-looking statements include risks related to: (1) adverse changes in the nature and level of catastrophes and severe weather events; (2) impacts of catastrophe management strategy on premium growth; (3) regulatory changes, including limitations on rate increases and requirements to underwrite business and participate in loss sharing arrangements; (4) market convergence and regulatory changes on our risk segmentation and pricing; (5) the cyclical nature of the property and casualty business; (6) unexpected increases in the severity or frequency of claims; (7) reestimates of reserves for claims; (8) adverse legal
determinations regarding discontinued product lines and other legal and regulatory actions; (9) changes in underwriting and actual experience; (10) the influence of changes in market interest rates on spread-based products; (11) changes in estimates of profitability on interest-sensitive life products; (12) reducing our concentration in spread-based business and exiting certain distribution channels; (13) changes in tax laws; (14) our ability to mitigate the capital impact associated with statutory reserving requirements; (15) compliance and operational issues relating to dispositions and acquisitions of businesses; (16) market risk and declines in credit quality relating to our investment portfolio; (17) our subjective determination of the fair value of our fixed income and equity securities and the amount of realized capital losses recorded for impairments of our investments; (18) competition in the insurance industry; (19) conditions in the global economy and capital markets; (20) losses from legal and regulatory actions; (21) restrictive regulation and regulatory reforms; (22) the availability of reinsurance at current levels and prices; (23) credit risk of our reinsurers; (24) a downgrade in our financial strength ratings; (25) the effect of adverse capital and credit market conditions; (26) failure in cyber or other information security systems;
(27) the impact of a large scale pandemic, the threat of terrorism or military action; (28) possible impairments in the value of good-will; (29) changes in accounting standards; (30) the realization of deferred tax assets; (31) restrictions on our subsidiaries’ ability to pay dividends; (32) restrictions under the terms of certain of our securities on our ability to pay dividends or repurchase our stock; (33) changing climate conditions; (34) loss of key vendor relationships or failure of a vendor to protect confidential information; and (35) failure to protect intellectual property. Additional information concerning these and other factors may be found in our filings with the Securities and Exchange Commission, including the “Risk Factors” in our most recent Annual Report on Form 10-K and quarterly report on Form 10-Q. Forward-looking statements speak only as of the date on which they are made, and we assume no obligation to update or revise any forward-looking statement.