Frameworks and Maturity Models

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B E R S I N & A S S O C I A T E S

B E R S I N & A S S O C I A T E S

Frameworks and Maturity Models

www.bersin.com

Human Resources

Leadership Development

Learning & Development

Talent Acquisition

Talent Management

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For member support or inquiries:

• Email us at [email protected]

• Call us at (585) 671-8823 www.bersin.com

Bersin & Associates’ Frameworks and Maturity Models

Our Models and Frameworks form the foundation of our research. They are designed to create a shared language around the individual areas of HR, Talent and Learning. These tools:

• Enable companies to build strategies;

• Provide a roadmap for becoming a best practice organization;

• Serve as tools to explain maturity and organizational concepts to others; and

• Promote measurement and benchmarking.

FRAMEWORKS

Our Frameworks are a visual, easy-to-read depiction of the relationships and integration points of all processes in a functional area of HR, Talent or Learning, while highlighting the most important elements, practices, and approaches to consider.

Use these Frameworks to look at your processes, systems, and resources – and make adjustments to help your HR department build a high impact organization.

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MATURITY MODEL

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The Bersin & Associates Membership Program

This document is part of the Bersin & Associates Research Library. Our research is provided exclusively to organizational members of the Bersin & Associates Research Program. Member organizations have access to the largest library of learning and talent management related research available. In addition, members also receive a variety of products and services to enable talent-related transformation within their organizations, including:

• Research – Access to an extensive selection of research reports, such as methodologies, process models and frameworks, and comprehensive industry studies and case studies;

• Benchmarking – These services cover a wide spectrum of HR and L&D metrics, customized by industry and company size;

• Tools – Comprehensive tools for HR and L&D professionals, including tools for benchmarking, vendor and system selection, program design, program implementation, change management and measurement;

• Analyst Support – Via telephone or email, our advisory services are supported by expert industry analysts who conduct our research;

• Strategic Advisory Services – Expert support for custom-tailored projects;

• Member Roundtables® – A place where you can connect with other peers and industry leaders to discuss and learn about the latest industry trends and best practices; and,

• IMPACT® Conference: The Business Of Talent – Attendance at special sessions of our annual, best-practices IMPACT®

conference.

• Workshops – Bersin & Associates analysts and advisors conduct onsite workshops on a wide range of topics to educate, inform and inspire HR and L&D professionals and leaders. For more information about our membership program, please visit us at www.bersin.com/membership.

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About Us

Bersin & Associates is the only research and advisory consulting firm focused solely on WhatWorks® research in learning and talent management. Serving HR, talent, and learning organizations for Fortune 1000 organizations globally, Bersin & Associates provides actionable, research-based services to help members improve operational effectiveness and business impact.

Bersin & Associates research members have the insight and intelligence make fast, effective decisions that align their organizations with business goals. Our comprehensive service features best practices, case studies, benchmarks and in-depth market analyses, as well as advisory services and strategic consulting to assist in implementing our research.

More than 3,500 organizations in a wide range of industries depend on Bersin & Associates research and services.

Bersin & Associates can be reached at http://www.bersin.com or at (510) 251-4400.

About This Research

WhatWorks® and The High-Impact Learning Organization® are registered trademarks of Bersin & Associates. No materials from this study can be duplicated, copied, republished, or reused without written permission from Bersin

& Associates. The information and forecasts contained in this report reflect the research and studied opinions of Bersin & Associates analysts.