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How To Use Online Student Health Online

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Instructions for Online Appointment Scheduling

Welcome to online scheduling for Allergy appointments at Student Health! Thank you for testing this system for us.

The first step is a one-time registration with the system. The website address for online student health is:

https://www.healthyhoos.virginia.edu

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To register the first time, click the “Register” button in the middle of the page.

IMPORTANT: This information must match the information in our system. Routinely, the information is downloaded to our system from ISIS so, unless you have asked us to make changes when you were at Student Health, use

information that is on file with the Registrar. The E-mail address will be your UVa computing@virginia.edu unless you have asked us to change it.

Enter the information and click “Submit.”

If all the information verifies, you will see the following message:

[your e-mail @virginia.edu

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If the information does not match, you will see this message. It will not tell you which piece of information does not match as a protection against hackers. If you try a couple of times and it doesn’t work, please call or e-mail Brenda

Koonce (4-8213; bmk7u@virginia.edu). This will help us evaluate if the problem is different information or a bug in the program.

If you are designated as “ineligible” in our system, you will see the following message. This means we have you listed as ineligible to use Student Health and would have been asked to see Medical Records if you came to Student Health in person. If this occurs, contact Medical Records (4-1525) to clear up the eligibility issue. Then contact Brenda Koonce (4-8213; bmk7u@virginia.edu) to be sure your record is ready to try registering again.

If you forget your password, click the “Email me my password” button on the first page of the website

You will receive an e-mail confirmation of your registration that also provides your password. You will be required to change your password at first login.

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Sessions on the website do expire. If you leave the program inactive too long, it will require you to log in again.

USING ONLINE STUDENT HEALTH

Once you have logged on, you will see the following screen:

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Click “Save Changed” or “Cancel” as appropriate to return to the main menu. If the ID you have on file with the Registrar has changed, you must make this change in person at Student Health.

To make an appointment, click “Yes” from the main menu and see this screen:

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If you do not want to choose any of the appointments listed, click “Search Again” to be returned to the Simple search screen.

If you want to schedule one of the appointments listed, click the circle next to it and click “Schedule Appointment.”

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Note the special instructions that will appear for the specific appointment reason you have chosen (see silly example above). You will also receive an e-mail confirmation (best read in a web mail client) that contains the same information. If you go back to the Home screen, you will see the appointment you just made, as well as any other future appointments you have:

Every time you logon, you will see any future appointments that you have scheduled in this list. With the current version of the program, you will not see any appointments for today that were before the current time. We have asked that this be changed so that you would see an appointment you might have missed earlier today.

You may edit or cancel these appointments from this screen.

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To cancel an appointment, click on the circle next to the appointment and click “Cancel Appointment.”

Select a reason for cancellation and click “Cancel Appointment.” You will see the following screen and receive an e-mail as well:

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