Software version December 12, 2018

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CM3000 - 3800

Software Release Notes

Software version 2.70.009

July 31, 2020

General availability

Component Versions

 Application: 2.70.20200730.1600  Modem: 2.70.20200109.1800V  WinCE OS: 2.20.20150114.1200x  Compatible realGATE version: 2.06.0219

Changes:

 Added support for uploading Legacy .xml test results to R-Server  Fixed issue with uploading results to R-Server

 Limited the max Return Sweep frequency to 200 MHz

Software version 2.70.004

June 21, 2019

Changes:

 Fixed issue with RealGate Communications

 Fixed Return Sweep spur when TX is set High Levels

Software version 2.70.002

June 20, 2019

Changes:

 Fixed issue with Saved SLM Test Results

Software version 2.70.001

December 12, 2018

Changes:

 Added support for CaLan Forward Sweep > 1 GHz

 Added support for CMTS Early Authentication Encryption (EAE)  Added Peak measurements to HUM & 2X HUM

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CM3000 - 3800

Software Release Notes

Software version 2.60.005

July 17, 2017

Changes:

 Remove Sweep High System Tilt Mode

 Show Connecting instead of Ranging in Rangeless sweep mode  Add Rangeless Forward sweep support

 Fixes the bug sweep auto-attenuation does not work well at higher RF levels (> 20 dBmV)  Modify FPGA software to fix the 10KHz frequency offset at FPGA side

 Remove EURO modem mode as it is no longer needed

Software version 2.50.001

January 10, 2017

Changes:

 Fix the sweep function to be able to work with 3010H+

Software version 2.40.024

February 05, 2016

Release Scope: If upgrading Firmware, Upgrade requires Sunrise Build Version: 2.20.20150114.1200X

(NK.BIN) General availability Component Versions  Application: 2.40.20160106.1600  Modem: 2.40.20150806.1400V  WinCE OS: 2.20.20150114.1200x  Compatible realGATE version: 2.06.0219

Changes:

 Added software option control to the FiberScope feature.

Software version 2.40.021

January 06, 2016

Release Scope: If upgrading Firmware, Upgrade requires Sunrise Build Version: 2.20.20150114.1200X

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CM3000 - 3800

Software Release Notes

Changes:

 Introduced reset procedure for Intermitting Backlight Screen Display going out.

 If CM Screen goes completely dark, repower the unit and wait 10 seconds after the RED

ETHERNET LED goes out. Then Press the “Shift” Button 3 times, then press the “Up” arrow, this will restore the backlight.

Software version 2.40.019

November 05, 2015

Release Scope: General availability Component Versions  Application: 2.40.20151102.1600  Modem: 2.40.20150806.1400V  WinCE OS: 2.20.20150114.1200x  Compatible realGATE version: 2.06.0219

Changes:

 Adjusted the Gain & Slope algorithm in the Sweep Modes

Software version 2.40.012

March 27, 2015

Release Scope: General availability Component Versions  Application: 2.40.20150327.1600  Modem: 2.40.20150306.1400V  WinCE OS: 2.20.20150114.1200X  Compatible realGATE version: 2.06.0219

Bugs:

 Fixed Spectrum trace in RealWORX/RealView  Fixed “Auto Center” in the Sweep Mode

 Fixed Forward “Low Pilot” issue where it would only except an Analog channel that ended with

xxx.25

Software version 2.40.004

March 6, 2015

Changes:

 Upgraded Cable Modem Framework to latest Broadcom version.

Bugs:

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CM3000 - 3800

Software Release Notes

Software version 2.40.003

February 9, 2015

Changes:

 Added a Fiber Scope Application. This Application will need the NK.BIN to be upgraded (Only

required for the use of the Fiber Scope).

Software version 2.30.014

December 16, 2014

Bugs:

 Replaced "Back" button to "Reset" button when the unit is in Cable Modem mode

 When in Downstream Detail of the Cable Modem screen and “Reset” is pressed, do not reset

Upstream BkER.

Software version 2.29.005

August 7, 2014

Changes:

 Incorporate New R300 Server compatibility.

Software version 2.26.032

August 5, 2014

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CM3000 - 3800

Software Release Notes

Changes:

 In reverse sweep, the vertical markers jump to the nearest sweep frequency or guard band center

frequency. The level value displayed by the marker is the value of the actual sweep point. When a marker is placed at a guard frequency, instead of displaying a level, the marker will display ‘GB BW = x.x', with x.x being the guard band total bandwidth.

 Only plot the valid sweep points, and ignore the data at guard frequencies

Software version 2.26.028

July 21, 2014

Release Scope: General availability Component Versions  Application: 2.26.20140721.1600  Modem: 2.26.20140509.1600V  WinCE OS: 2.11.20140721.1400x  Compatible realGATE version: 2.06.0219

Changes:

 Include new WinCE OS for better Touch Screen handling

 Improve the Arrow Key handling in Sweep and Spectrum Forms  Update the Splash Screen and About dialog to VeEX logo and website

IMPORTANT: New OS for firmware version to help touch screen performance.

The upgrade package includes NK.BIN file. To update the OS copy the downloaded NK.BIN file on a flashcard and load the flashcard into the CM with the power off. Using the Directional Pad (Up/Down/Left/Right arrows), press and hold the Right Arrow while pressing the Power Button. Release the Power Button when the Green Power LED is on but keep holding the Right arrow until the red LED’s scroll. The OS upgrading process will take about 5 minutes to load.

Software version 2.26.026

May 9, 2014

Changes:

 Fixed US Spectrum - Display is Grayed out when the Gated Measurement is disabled in the

Options [1539]

 Fixed QAM lock issue – Unable to lock to QAM’s below 200MHz at various levels.

Software version 2.26.025

April 17, 2014

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CM3000 - 3800

Software Release Notes

 Compatible realGATE version: 2.06.0219

Bugs:

 Add Return test point loss to Return Sweep and Ingress mode

 Fixed Error in Sweep when more than +100 files are in saved measurement folder.

Changes:

 Add Sweepless Sweep as option

Software version 2.26.024 & WinCE OS version 2.10.20140210.1100x

Feb 27, 2014

Release Scope: General availability Component Versions:  Application: 2.26.20140227.1100  Modem: 2.26.20140227.1000V  WinCE OS: 2.10.20140210.1100x  Compatible realGATE version: 2.06.0219

Changes:

 Added delay to internal SWT setting in Spectrum Analyzer

IMPORTANT: The OS must be upgraded before installing the new firmware version.

The upgrade package includes NK.BIN file. To update the OS copy the downloaded NK.BIN file on a flashcard and load the flashcard into the CM with the power off. Using the Directional Pad (Up/Down/Left/Right arrows), press and hold the Right Arrow while pressing the Power Button. Release the Power Button when the Green Power LED is on but keep holding the Right arrow until the red LED’s scroll. The OS upgrading process will take about 5 minutes to load.

Software version 2.26.021

Feb 10, 2014

Release Scope: General availability Component Versions:  Application: 2.26.20140210.1600  Modem: 2.26.20140115.1700V  WinCE OS: 2.10.20140210.1100x

 Compatible realGATE version: 2.06.0219

Changes:

 Release new Wince OS 2.10.20140210.1100x.

 Add message box to check OS version. New CM version should update OS to 2.10.20140210.1100x.

Software version 2.26.020

Feb 8, 2014

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CM3000 - 3800

Software Release Notes

Changes:

 Release Display PSOC Firmware version in the About Dialog

Software version 2.26.017

Jan 13, 2014

Release Scope: General availability Component Versions:  Application: 2.26.20140113.1100  Modem: 2.26.20131122.1400V  WinCE OS: 2.10.20101102.1000x  Compatible realGATE version: 2.06.0219

Changes:

 Modify the Cable Modem BkER Limits from 1E-3 to 1E-2

Software version 2.26.016

Jan 3, 2014

Changes:

 The level is not shown in red when it is out of the limitation in the Stats testing [27444]  The warning information is incorrect for Sweep Tx Level limitation [27388]

 The Audio 2 level is within the limitation but it still displayed in red(Fails) for 1th SLM [27516]  The Audio 2 level is not shown in red when it is out of the limitation for SLM 2 [27520]  The limits will not take effect when location is changed is Stats testing [27535]  Analog Channel lists as Failed in Scan Results with no failure [27538]

 Tests shows as a fail in the meter but none of the test summaries in RG indicates there was a failure

[27569]

Software version 2.26.015

Dec 13, 2013

Changes:

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CM3000 - 3800

Software Release Notes

Software version 2.26.014

Dec 2, 2013

Changes:

 The limitation of CCN/CSO/CTB is not saved into the Saved test result [27484]  The throughput limitation is not saved into the test result [27501]

 The pass/fail flag is pass but the Pre/Post BER is out of the limitation in the Digital result [27511]  The Sweep header will not show in red when there has failed items [27496]