Moving your business from communication
to true Business Collaboration
UC Market Trends and Directions
User Experience as a main requirement for real-time call control media:
Voice, IM and Video
BYOD
Bring Your Own Device
TRANSITION
Complement fixed desk
phones with smart mobile
devices
VIDEO
A natural continuity in
Enterprise evolution
Aastra strategic directions for portfolio evolution
VIDEO
VIDEO MOBILITYMOBILITY
COMPETITIVE COMPETITIVE SOLUTIONS SOLUTIONS
OPENNESS OPENNESS CLOUD
CLOUD--READYREADY SOLUTIONS SOLUTIONS
Change the PBX paradigm from Voice to Multimedia
Voice Dimension
Multimedia Dimension
Strategic direction for portfolio evolution
Integration with
3
rdParty Products
Aastra Business
Collaboration
Communication Vertical Applications
MX-ONE & Aastra 700
• Integration with all communication devices • More flexibility - easier to deploy
• Price competitive solutions
• Microsoft, IBM, SAP, IPC, etc. Collaboration
Tools
Aastra strategic direction for portfolio evolution
Common Elements Common Elements
BluStar Client
Business Collaboration
SIP Soft Phone, Chat, Video,
IM, Desktop sharing and mobile client
SIP Middleware
Presence
InAttend
Attendant Applications
Solidus eCare
Contact Center InAttend & Speech Attendant
Middleware
Speech Engine
CTI
Aastra
Call managers
MX-ONE
Multimedia Communications Q1 2012
MX-ONE Version 5.0
Solution Architecture
- Virtualization Solutions
- High Availability options - Market specific features
- Unicode for Russia, etc...
- MX-ONE Telephony System Certification with Microsoft ®Lync Server 2010
Unified & Collaborative Communications for everyone
User Experience
-BluStar Client 2.0 - Aastra UC Collaboration Client -Introduction of the BluStar 8000i media phone -InAttend – SIP based attendant console
-Aastra 6700i SIP terminals with high end services -UC services for AMC+ users
-UC Solution integration (UM, Contact management, Contact center)
IT & System Management
- Enhanced provisioning options
- Manager Provisioning performance improvements - Introduction of Manager System Performance - SNMP enhancements
MX-ONE 5.0 Solution content overview
Solution Architecture
•
Full Virtualization of MX-ONE Solution•
High-end features on Aastra 6700iSIP terminal series
•
Introduction of:•
BluStar 8000iUC Applications
•
Introduction of:•
Solidus eCare (SeC) 8.0•
BluStar 2.0•
Contact Management (CMG) 7.5 SP2•
InAttend 1.0 SP1•
BluStar 8000i•
Aastra OMM 3.0 SIP-DECT•
Direct SIP integration with:•
Microsoft® Lync Server™ 2010•
Microsoft® Exchange 2010 UM•
Integration with IPC trading application•
Aastra 700 2.0 VM appliance onExtended HP zl Module
•
InAttend 1.0 SP1•
OneBox 5.0 SP3Solidus eCare (SeC) 8.0
• New desktop application for agents (BluStar Agent )
• New configuration manager (Operations Manager )
• Configuration web service API
• Webportal for scheduling
Contact Management (CMG) 7.5 SP2
• Win 2008 server R2 64 bit - Speech Attendant
• SQL server 2008 64 bit - Speech Attendant
• Nuance 9.0 ASR - Speech Attendant
MX-ONE 5.0 -
UC Applications overview
BluStar Client 2.0
• Video communication (Peer to Peer)
• CTI control of desk phone
• Presence server aggregation
• Instant messaging and e-mail initializing
• SIP Softphone call handling
• Progressive directory search
• Favorite list, Call log, Voicemail, Device settings
• Notifications, alerts for missed calls and voicemails
• Supported codecs: G711, G722, G729, iLBC, Speex • Nuance 9.0 ASR - Speech Attendant
• Nuance Vocalizer 5.0 - Speech Attendant
• LDAP & Presence integration with BluStar
• Supported codecs: G711, G722, G729, iLBC, Speex
• Call control integration with Jabra & Plantronics
• Session Border Controller (SBC) enabling mobility
• MS Lync, OCS and IBM Lotus Sametime plug-in
• Contact integration (AD, LDAP, Personal Contacts)
• LDAP integration with CMG directory
InAttend 1.0 SP1
• SIP trunk with services implementation
• Store additional information in Busy Lamp Field
• Configure favorites for the WebPanel
• Transfer to Busy Lamp Field
Aastra BluStar Client 2.0
The new business collaboration client
A single user interface across voice, video, directory/contact integration, presence, IM, desktop sharing & conferencing
Means to find the right person, check the availability, collaborate using your preferred method
UC 4 All – The collaboration client takes you to the next level
Collaboration from anywhere on any device.Consistent user experience across smart-phones, tablets and PCs
Integration with Microsoft OCS/Lync &
IBM Sametime, using a plug-in to communicate directly from 3-party UC applications
BluStar Client 2.0
- Intuitive and user friendly
Call
Instant Messaging E-mail
initializing
Favorites
Conversation History
Voice Mail
Device Settings Video
The new business collaboration client
Empowers UC throughout the enterprise
Aastra 6700i SIP phone feature enhancements
Added features for the complete 6700i family
Centralized provisioning
• MX-ONE based feature menus
Enhanced diversion options Group Do Not Disturb
Shared Call Line Appearance Extra Directory Number (EDN)
• Pseudo ADN for SIP
• Intercom, etc..
Introducing the Aastra 6735i and 6737i models
New members in the SIP phone portfolio with HiQ Audio Gbit Ethernet PoE switch
Mid range terminals to complement the 673xi family
Aastra’s SIP phone portfolio fully integrated with MX-ONE and Aastra 700
User experience - Aastra SIP DECT Solution
Implementing the new generation of the DECT standard, CAT-iq
Enabling handsets with CD level audio
New range of base stations, supporting
CAT-iq, GBit Ethernet, interface for USB devices
Combo base station DECT CAT-iq and Wi-Fi (IEEE 802.11a,b,g,n)
No external antennas. Ideal Hotel solution
Aastra SIP-DECT 3.0
Adds the comfort of mobility to VoIP
Aastra XML interface for external applications
New CAT-iq DECT handset with Wideband audio codec (G.722)
Superior audio quality!
Family of DECT cordless handsets
• 610d: Low End Office version with basic features
• 620d: Business version with TFT colour display and Bluetooth headset interface
• 630d: Industrial / Care, Alerting functions, Protection Class IP 65
• 650c: Business version, wideband audio, TFT colour, Bluetooth 610d 630d
620d
Aastra SIP-DECT in MX-ONE and Aastra 700
Aastra AMC +2.0 SP1
User-Friendly Interface
•
Support for major Mobile OSs
•
Contextual menus
•
Integration with BluStar Concept
for consistent user experience
regardless of device
Seamless User Experience
•
Portable access to UC collaboration
capabilities
Activity management
In-call functions
capabilities
•
Dual mode capability offers seamless
handover in and out of the office
What’s new with 2.0 SP1
•
Support for more mobile phone types
•
New AMC controller options
•
Support for IM & presence on all AMC+
mobile OS types
•
The simplification of the AMCC setup using
profiles with predefined settings for our
platforms
•
Improvement for call cost saving when
Presence Presence
Virtualization – cloud enabler while maintaining business
continuity and user experience
Enables new business models
Virtualization of the Enterprise Communication
Virtualization of UC Collaboration platform for SME
• Leverage on LME offering to address SME segment
• Virtualized Unified Communication Collaboration Appliance perfect fit for SME • Virtualized Unified Communication Collaboration Appliance perfect fit for SME • UCC virtualized appliance on HP networking platform
Infrastructure Consolidation and Centralization
• Integrate to Information and Communication Technology (ICT) global strategy • Reduce server footprint and energy consumption, lower TCO
• Migration to SIP trunking and network consolidation • Increased reliability of the total solution
Move from CPE to the private or public cloud
MX-ONE 5.0 virtualized - Benefits
IT Consolidation
>
Reduce capital costs
•
Software and Hardware savings
•
Infrastructure savings
•
Lower power consumption
•
Reduced cooling requirements
•
Reduced cooling requirements
•
Decrease physical space requirements
>
Improve the efficiency and availability of IT resources
>
Migration to SIP trunking and network consolidation
Increase Reliability
>
Potentially more reliable failover implementation
Virtualization – Consolidation & Centralization
Traditional communications environment
•
Separate servers for TS
•
Separate servers for UC applications
VAN VAN
Virtualization – Consolidation & Centralization
Virtualized Communications Servers
•
Virtualized Telephony Servers
•
Virtualized UC Applications Server
•
Benefits:
>
Consolidate TS and application servers
>
Reduce server footprint and facilitate data center management
>
Real time apps in line with company IS/IT virtualization strategy
Virtualization – VMware High availability option
Benefits
•
Warm standby solution
•
No Need for MX-ONE N+1 Redundancy
•
Valid for both Telephony Server and
UC applications
HA Cluster
Storage (iSCSI SAN)
VAN VAN
Benefits
•
Hot Standby - Server memory mirrored via dedicated LAN link
•
No down time or loss of calls / services
•
2 levels of back-up to offer true than ”5-nines” resilience
Virtualization – Fault Tolerance option
VMware
Fault
HA/FT Cluster
Storage (iSCSI SAN)
VAN VAN
Very Fast Network
Fault
Tolerance
MX-ONE 5.0
– Integration with Microsoft Lync
Using direct SIP integration,
BluStar 2.0 –
Plug-in offering integration options
Integration with Microsoft OCS/Lync & IBM Lotus Sametime
Extending the voice capabilities from one single interface.
IBM Lotus Samtime with plug-in
Manages MX-ONE Performance data
•
Windows application for simplified measurements and analysis•
Compatible with MX-ONE 4.1 and 5.0•
Gathers and analyses Information about:• Trunks, Routes
• Attendants
• Extensions
Manager System Performance 1.0
-
System management
• Common resources
Graphical User Interface
•
Easy to read and customize traffic information•
Traffic analysis of major MX-ONE components, including Radio Base Stations and IP extensions•
Multiple MX-ONE nodes can be managed from aIT & System management
Enhanced SNMP Agent and MIBS for MX-ONE
•
Handles SNMP gets/traps for fault alarm handling•
Sends MX-ONE and HW platform information to management frameworks applications (HP Tivoli,etc...)•
MIB2 compliantSNMP Plug-in for HP Openview
SNMP MIBs and HP Openview Plug-in
SNMP Plug-in for HP Openview
•
Installs as a plug-in for HP OV 7.5 and laterNext generation of Multimedia Business Collaboration MX-ONE Version 6.0
Aastra 700 Version 3.0
MX-ONE Solutions
2013 and beyond
Software as a Service
Aastra Multimedia Communications enabling rich user experience
Mobile User & Collaboration services
Business Collaboration Aastra 700 Version 3.0
Product Strategy – 2013 and beyond
Current products address CPE market very well
• Very complete system with broad portfolio
• Current portfolio focused on adaptive UC solutions
• Complete offer fits well into private cloud environments
Virtualization addresses “cloud” strategy
• Prerequisite to On-demand or Aastra Cloud Concept
• Consolidates multiple “servers” under one physical hypervisor host
> Valid for both Call control and UC applications
> Ideal for migration with mixed TDM/IP Scenario
> Ideal for migration with mixed TDM/IP Scenario
• Increased resilience
> Call manager support for SAN type technology
> Offers increased resilience options to address customer needs
Future developments to address SaaS business Model
• Multiple virtual MX-ONE environments in one data center
• Basic multi-tenanting to enable hosting services
• IPV6 to address future ISP network requirements
• Softswitch approach to address long term SaaS requirements
MX-ONE 6.0 Solutions
Address new business models
•
Multi Tenant support on MX-ONE for hosting•
Develop Multimedia Softswitch approach• Opens up for SaaS & hosting business models
• Fits into Cloud computing strategy
IPV6 support
•
Enable integration of IPV6 networks•
Co-existence of IPV4 and IPV6Survivable MGW for Branch Office
•
Intelligent MGW concept – offer Branch Office Survivability call processing services•
Addresses both CPE and hosting business modelsAdherence to Open Standards
•
Additional SIP terminals enhancements•
SIP Trunk functionality enhancement•
SIP/SIMPLE for Presence and IM federationFMC solution AMC 3.0
•
FMC Cloud service offering•
iPAD BluStar solution•
Visual voice mail AMCC ManagementIntegration
Emergency notification
•
SIP/SIMPLE for Presence and IM federationVideo enhancements
•
Further BluStar 8000i integration•
Call Admission Control for videoBluStar Client 3.0
•
Encryption - Support for TLS/SRTP (audio/signaling)•
Audio/video/IM multi conferencing•
Advanced Collaboration, doc share/whiteboard/shared desktop control/web share•
Speech Engine integrationInAttend 2.0
•
Support for new client operating systems•
Hardphone support•
Redundancy•
New client functionalityInAttend 2.1
MX-ONE Solutions
H2 2012 & 2013
•
Solidus eCare 8.1
•
Improved Campaign Manager•
New Script - personal number•
Special ”Service Group” for ”new” types of assignments•
Administration interface facelift and improvements•
Performance requirements•
Implementation of standard interfaces•
IPv6 supportTCO
Outstanding migration capability
Low power consumption
Web Management, single point of administration
Advanced solution based LCR
Best of Breed suite of productivity tools
Openness
Standards based interfaces
Standard management APIs for easy IT integration
Native support for protocols and interfaces
Successfully certified with SIP service providers & operators
Certified with Microsoft & IBM
Key strengths and differentiators
Flexibility And Usability
Scalability - up to more than 100K users
Complete Collaboration suite for efficiency and productivity
Connectivity to virtually any type of terminal and trunk
Deployment options
Native Mobile Extension for true FMC
Mobile Extension access over SIP trunk or MDA (ISDN link)
Fully integrated support for DECT, WLAN and Mobile terminals
Free seating/Hot Desking on any type of terminal
Solidus eCare Contact Center agents using Mobile clients
