Cloud Computing: Software Services and Applications

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Cloud Computing:

Software Services and Applications

Lauren Farese, Sr. Director

Oracle Public Sector – State and Local Government NASCIO Enterprise Architecture Committee, ITIL V3

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The following is intended to outline our general

product direction. It is intended for information

purposes only, and may not be incorporated into any

contract. It is not a commitment to deliver any

material, code, or functionality, and should not be

relied upon in making purchasing decisions.

The development, release, and timing of any

features or functionality described for Oracle’s

products remain at the sole discretion of Oracle.

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I've looked at clouds from both sides now,

From up and down, and still somehow

It's cloud illusions I recall.

I really don't know clouds at all.

Joni Mitchell - Both Sides Now Live,1970

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Why Cloud ? Why Should You Care ?

• S&L Budget cuts forcing IT

Consolidation

• Cloud Computing Is a

NASCIO Priority [#4 2010]

• We are at the Peak of the

Hype Cycle

“IT suppliers must position as leaders in IT cloud services or

forfeit an ever-expanding portion of the industry’s growth” IDC

• Federal Government’s

“Cloud First” policy

• By 2012, 44% of

enterprises will be

leveraging private cloud

services

• Demand for new Web 2.0

services from citizens

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NIST Definition of Cloud Computing

Cloud computing is a model for enabling convenient,

on-demand network access to a shared pool of configurable

computing resources (e.g., networks, servers, storage,

applications, and services) that can be rapidly provisioned

and released with minimal management effort or service

provider interaction.

This cloud model promotes availability and is composed of:

Source: NIST Definition of Cloud Computing v15

3 Service Models • SaaS • PaaS • IaaS 4 Deployment Models • Public Cloud • Private Cloud • Community Cloud • Hybrid Cloud 5 Essential Characteristics • On-demand self-service

• Broad network access

• Resource pooling

• Rapid elasticity

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Application (SaaS – CRM, HRMS) Oracle On Demand Salesforce.com Built by Cloud Customer Provided Platform

Cloud Service Models

Provided

by Cloud

Platform

(PaaS – Database, Middleware, Content) Google AppEngine, Amazon RDS

Infrastructure

(IaaS - Network, OS, Storage, Servers) Amazon EC2

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Private Clouds and Public Clouds

Private Cloud I N T E R N E T Public Clouds I N T R A N E T PaaS SaaS IaaS PaaS SaaS IaaS • Used by multiple tenants on a shared basis • Hosted and managed by cloud service provider • Exclusively used by a single organization • Controlled and managed by in-house IT

Lower upfront costs

Outsourced management OpEx

Lower total costs

Greater control over security, compliance, QoS CapEx & OpEx

Trade-offs

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Enterprise Evolution To Cloud

NIST Deployment Models

Private Cloud Evolution

Public Cloud

Evolution PaaS

SaaS

IaaS

Public Clouds

App1 App2 App3 Virtual Private Cloud

Hybrid PaaS SaaS IaaS App2 App3 App1

App1 App2 App3

Hybrid

• Federation with public clouds

• Interoperability

• Cloud bursting

App1 App2 App3

Private IaaS Private PaaS Private Cloud • Self-service • Policy-based resource mgmt • Chargeback • Capacity planning App2 App3 Private IaaS Private PaaS App1 Silo’d Grid • Physical • Dedicated • Static • Heterogeneous • Virtual • Shared services • Dynamic • Standardized appliances

App1 App2 App3

Private IaaS Private PaaS

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Oracle Cloud Computing Strategy

Private Clouds PaaS SaaS I N T E Public Clouds PaaS SaaS I N T R PaaS PaaS SaaS SaaS

Oracle Applications Oracle Applications

OnDemand IaaS PaaS E R N E T Users IaaS PaaS R A N E T IaaS PaaS IaaS PaaS

Oracle Technology for Clouds Oracle Technology for Clouds

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Cloud – Current Trends

Data Center Consolidation is the new Private Cloud

• Server Consolidation

• Service Consolidation – Database as a Service What are customers looking for?

• Integrated Pre-Engineered Hardware-Software solutions • Improve manageability

• Improved Security • Improved Security

Collaboration Services - Mail and Office What are customers looking for?

• How do I secure my “attachments” – Information Rights Management

• How do I control users in an external system – Integrated/Federated Sign-On.

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Private Cloud Momentum

“Cloud computing projects

are still at an early stage at

most companies, if they

are happening at all.

However, the

overwhelming majority of

IT executives have at least

Source: CIO Insights Q2 2010

http://internet.ziffdavisenterprise.com/CIOI_Downloads/CIOI_2010_Q2_CloudRsrch.pdf

IT executives have at least

begun evaluating the

benefits of cloud

technology,

with much of

their focus on private

clouds

.”

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NASCIO Draft - Cloud Deployment for

Government

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IT-as-a-Service

Optimized IT Core

Service Group A Service Group B Service Group C Integration Layer

A

Sustainable

IT Operating Model is the

Foundation for Cloud Computing

FBT PAY G NTS

TRDS Client

Customs

RRE IPS Integrated A/C Refunds RBA Def Payments Excise CR PKI EC I ADD AW A ELS

Client Staff Remote Staff TAX AGENTS GCI Call Centres WOC CCD TASS Staff Phone Compliance Staff B OA Refmaterial B us. Intel NTS A/c B EP CDCC CWMS BANK DDDR 1 Data……. Penalty Business IVR 1 FBT PAY G NTS TRDS Client Customs

RRE IPS Integrated A/C Refunds RBA Def Payments Excise CR PKI EC I ADD AW A ELS

Client Staff Remote Staff TAX AGENTS GCI Call Centres WOC CCD TASS Staff Phone Compliance Staff B OA Refmaterial B us. Intel NTS A/c B EP CDCC CWMS BANK DDDR 1 Data……. Penalty Business IVR 1 Complexity Transitional Security SFAProduct LMS_MGMTInv B2B product_ERPSCM productMES-DB

Dev SFA SFA-Test SFA-Stage Product Product ERP-Stage ERP-Prod MES-StageMES-_Prod

product _StageDB- B2B-Stage B2B-Dev

Security Security Security

Pt. to Pt. Integrations

SFAProduct LMSInv

MGMT product_ERPSCM productMES-DB

Dev Product

ERP-Stage

product _Stage

DB-Service Group A

Data Grid Data Grid Data Grid Service Group B Service Group C

Security Layer

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The 4 Principles

of

IT Optimization

IT Optimization: the Roadmap to Cloud

IT-as-a-Service

FBT PAY G NTS TRDS Clie nt

Customs

RRE IPS In tegrate d A/C Re fun ds RBA De f Payme nts Excise

CR EC I ADD AWA ELS CCDCom plian ceStaf f NTS A/c 1 Dat a……. Penalty 1 FBT PAY G NTS TRDS Clie nt Customs

RRE IPS In tegrate d A/C Re fun ds RBA De f Payme nts Excise

CR EC I ADD AWA ELS CCDCom plian ceStaf f NTS A/c 1 Dat a……. Penalty 1 Complexity Transitional Security

SFAProduct productERPSCM productMES-DB LMSB2BMGMTI nv Dev SFA SFA-Test SFA-Stage Product Product ERP-Stage ERP-Prod MES-St age MES-Prod product DB-Stage B2B-Stage B2B-Dev

Security Security Security Pt. to Pt. Integrations

SFAProduct LMSInv MGMT productERPSCM productMES-DB

Dev Product ERP-St age product DB-Stage Optimized IT Core Service Group A

Data Grid Data Grid Data Grid Service Group B Service Group C Integration Layer

Security Layer

Application Grid Application Grid Application Grid

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IT Optimization

1 2 3 4 Management Automation Rationalization Consolidation (& Virtualization) Shared Services CR PKI EC I ADD AWA ELS

Client Staff Re mote Staf f AG EN TSTAX GC I Call Ce ntres WOC CCD TASS St aff Pho ne Staf f BOA Refmat er ia l Bus. Inte l BE P CDCC CWMS BANK DDDR Business IVR CR PKI

EC I ADD AWA ELS Client Staff Re mote

Staf f AG EN TSTAX GC I Call Ce ntres WOC CCD TASS St aff Pho ne Staf f BOA Refmat er ia l Bus. Inte l BE P CDCC CWMS BANK DDDR Business IVR

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Enterprise

Architecture

Enterprise Architecture: The Process for

Achieving Cloud

IT-as-a-Service FBT PAY G NTS TRDS Clie nt Customs RBA NTS A/c 1 Dat a……. Penalty FBT PAY G NTS TRDS Clie nt Customs RBA NTS A/c 1 Dat a……. Penalty Complexity Transitional Security

SFAProduct productERPSCM productMES-DB LMSB2BMGMTI nv Dev SFA SFA-Test SFA-Stage Product Product ERP-Stage ERP-Prod MES-St age MES-Prod product DB-Stage B2B-Stage B2B-Dev

Security Security Security Pt. to Pt. Integrations

SFAProduct LMSInv MGMT productERPSCM productMES-DB

Dev Product ERP-St age product DB-Stage Optimized IT Core Service Group A

Data Grid Data Grid Data Grid Service Group B Service Group C Integration Layer

Security Layer

Application Grid Application Grid Application Grid

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1

2

3

4 RRE IPS In tegrate d A/C Re fun ds

RBA De f Payme nts Excise CR PKI

Staf f AG EN TSTAX GC I Call Ce ntres WOC CCD TASS St aff Pho ne

Com plian ceStaf f BOA Refmat er ia l Bus. Inte l BE P CDCC CWMS BANK DDDR Business IVR 1 RRE IPS In tegrate d A/C Re fun ds

RBA De f Payme nts Excise CR PKI

Staf f AG EN TSTAX GC I Call Ce ntres WOC CCD TASS St aff Pho ne

Com plian ceStaf f BOA Refmat er ia l Bus. Inte l BE P CDCC CWMS BANK DDDR Business IVR 1 Governance Model Align Business & IT

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Cloud Service Adoption

Security Continues to be the #1 Concern

It could actually be a benefit…..

Source: www.networkcomputing.com / IDC Survey: Risk In The Cloud, June 16, 2010 “So if you flip that apprehension on its head,

there may be benefits in leveraging a cloud offering

with the [security] focus and core competence that a cloud provider brings to the table.”

-Michael Pearl, PricewaterhouseCoopers

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ICAM Workshop

• Requirements

- Budget Constraints - Programs & Funding - Online vs. “In Line” - Portal Initiatives

- Actions that require interaction - Proactive Citizen Services

- Cloud

• Design & Architect

• Building Interfaces

• Leveraging Standards

• Security Mandates

• Trust Assurance

• Identity Sharing/Federation

• Data Security & Compliance in Shared Environments

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Cloud Success Story – State Data Center

Database as a Service - Goals and Anticipated Benefits

• Standardize

- Provisioning

- Management and monitoring - Backup and recovery (BUR) - Cost recoupment

• Resource Efficiency

- More efficient use of storage

- Easier network management (firewall rules)

• Increase Quality

- Rapid environment provisioning

- Efficient use of development/test environments - Bolster capability to enforce security policies

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NC Education Cloud Model

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Some State Examples

• New Jersey Transit Authority

- CRM (SaaS – Salesforce.com)

• Response time dropped by 35%, productivity increased by 31%

• State of Connecticut

- ERP (PeopleSoft Private cloud) - ERP (PeopleSoft Private cloud)

• Financials and HR to all state agencies

• Standardized shared service

• Commonwealth of VA

- VITA Enterprise Application Development (Amazon EC2)

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Some References

• “Cloud Computing Bible” – Barrie Sosinsky

• “Cloud Computing and Government : Background,

Benefits,Risks” – George I. Nikolov

• “The Cloud At Your Service” – Jothy Rosenberg,

Arthur Mateos

• “Cloud Computing Explained” – John Rhoton

• NASCIO.org – new whitepaper(s) coming!

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