Terms & Conditions –BETTING CARDGENERAL
1. A Betting Card in general term is defined as a card that can be top-up with a desired amount, for placing bets on the Self-Service Kiosks (SBK) and for balance withdrawal on the Betting Card.
2. Herein, unless “Non-Secured” and “Secured” are specifically indicated in an expression, “Betting Card” shall be a general term used to refer to all cards including Non-Secured and Secured Betting Card, and “Betting Card Holder/s” shall be a general term used to refer to all holders for both Non-Secured and Secured Betting Card.
3. A Non-Secured Betting Card is defined as a Betting Card that is anonymous with a maximum credit balance of $999.00. Should the credit balance in a non-secured card exceed the maximum credit limit allowed, customers are required to register their
personal details and secure their betting card. The Non-Secured Betting Card Holder shall take all necessary measures to ensure that his Non-Secured Betting Card is properly kept and not misplaced. In the event of any allegation that an unauthorized transaction has been made through the Non-Secured Betting Card, the Club shall be excluded and/or exonerated from any and all responsibilities and/or liabilities to the Non-Secured Betting Card Holder or any third parties.
4. A Secured Betting Card is defined as a Betting Card registered with the card holder details, is protected by a pin number for withdrawals, and no maximum credit balance. 5. The holder of all types of Betting Card shall be patrons of Singapore Turf Club and must
above the age of 18 years old.
6. The holder of all types of Betting Cards shall agree to be bound by all applicable terms of the Club’s Totalisator Scheme and the Rules and Regulations governing the conduct of Totalisator Betting found in the Club’s website at: www.turfclub.com.sg/ and the Betting Card Rules set out herein and as amended by the Club from time to time. Any
amendments will be posted on the Club’s website for the Betting Card Holder’s attention. 7. Patrons of Singapore Turf Club shall at any one time be allowed to register and make
secured for only 01 Secured Betting Card.
8. The holder of all types of Betting Card agrees that no interest will be paid on any deposit or on any credit balance in his Betting Card.
ISSUE OF NEW BETTING CARD
9. To be issued a Betting Card, the Betting Card Holder shall:
a) Bear any charges pertaining to issue of a new and/or top up of a Betting Card as stipulated by the Club from time to time.
b) Pay any administrative cost(s) if imposed by the Club and maintain a minimum balance as stipulated by the Club from time to time.
c) For a Secured Betting Card, provide all such personal particulars and references as required by the Club. The Secured Betting Card Holder further consents to the Club or its agents conducting any enquiries to verify the information and
references provided in the registration, and
d) Warrant that the above personal particulars are correct and that until any change is received by the Club in person, the Club shall be entitled to rely on the said particulars in its dealings with the Secured Betting Card Holder.
10.The Club reserves the right to reject the registration of any person at its absolute discretion without having to provide any reason for so doing.
BETTING CARD VALIDITY AND EXPIRY
11.The Betting Card shall have a card validity of 180 days, including holidays, from the date of issue of the Betting Card. Upon expiry of the Betting Card, the Betting Card Holder shall do a full withdrawal of his Betting Card immediately.
12.Upon expiry of a Betting Card, the card shall be suspended from the functions to top-up and to place bets at the kiosks. Withdrawals can be performed over the workstation counters at Racecourse and Off-Course Centers/Outlets 90 days from the expiry of the Betting Card. Withdrawals are subjected to the withdrawal limit of $5000 per day at Off-Course Centers/Outlets. Card balance not withdrawn after the 90-day period from the expiry of the Betting Card shall be forfeited.
DEPOSITS & WITHDRAWALS
13.The Club may from time to time stipulate the maximum credit balance permitted to be left in a Secured Betting Card. For Non-Secured Betting Card, the maximum credit balance shall be $999.00.
14.Monies deposited with the Club to be credited into the Betting Card shall be available to pay for bets as follows:
a) Deposits made by Cash: The funds shall be available for betting once an official receipt has been issued by the Club.
b) Deposits made by Nets: The funds shall be available for betting upon the
successful transaction with the Nets host, and the money deposited with the Club. 15.All funds are to be received in Singapore Dollars (“SGD”).
16.The Betting Card Holder shall be deemed to be fully aware of the status of his Betting Card at all times. Unless there is sufficient credit in the Betting Card to pay for the bet placed by the Betting Card Holder, such bet shall not constitute a valid bet
notwithstanding that the instruction to process the bet has been acknowledged by the Club’s agent, employee or computer.
17.The Club shall not be liable to the Betting Card Holder for any delay on the part of the Club in crediting to the Betting Card any dividend, deposit or credit received by the Club, notwithstanding that the delay is due to the malfunctioning of the Club’s equipment or the negligent, willful or malicious act or omission of the Club’s employee, agent or contractor.
18.Unless specifically approved by the Club, the Betting Card Holder shall not demand the withdrawal of funds in his Betting Card, in cash that is over the allowed maximum daily withdrawal limit, at the Club’s premises. The Club shall provide a facility for the Betting Card Holder to withdraw funds from his Betting Card in accordance with the procedures stipulated by the Club from time to time.
19.The Club shall not be liable to the Betting Card Holder for any failure or delay in
implementing the transfer of funds to the Betting Card Holder, notwithstanding that such failure or delay may be due to the malfunctioning of the Club’s equipment or the
negligent, willful or malicious act or omission of the Club’s employee, agent or contractor.
LOST/STOLEN BETTING CARDS
20.The Club shall not become involved in or become party to any dispute in relation to the ownership of a Betting Card.
PERSONAL IDENTIFICATION NUMBER (PIN) FOR SECURED BETTING CARD 21.Upon issuing/registering a Secured Betting Card, the Secured Betting Card Holder shall
be issued with a Personal Identification Number (“PIN”). This PIN shall be used by the Secured Betting Card Holder in facilities provided by the Club mainly the (“Self-Betting Kiosk”), (“Top-Up Kiosk”), and designated over-the-counter SBK operator-assisted workstations, to process the Secured Betting Card Holder’s card services and/or other transactions.
22.The Secured Betting Card Holder shall take all necessary measures to ensure that the PIN is kept confidential, and in particular it must not be disclosed or made available to any employee or agent of the Club. In the event of any allegation that an unauthorized transaction has been made through the account, the Club shall be excluded and/or exonerated from any and all responsibilities and/or liabilities to the secured Betting Card Holder or any third parties so long as the PIN was provided to the Club when the
23.The Club reserves the right, at its absolute discretion, to invalidate, without any notice to the Secured Betting Card Holder and the PIN without providing any reason therefor.
DISPUTES REGARDING RECORDING BETS & POSTING OF ACCOUNTS
24.Any allegation regarding error in the recording of betting instructions shall be made in writing to the Club within 7 days following the date on which the error was made. The Betting Card Holder shall provide all necessary assistance to the Club in its investigation of such allegation.
25.The information or data as recorded in the Club’s Official Records shall determine the amount due to the secured Betting Card Holder. The Club shall not be liable to pay for any loss, costs and/or damages suffered and/or incurred by the Betting Card Holder even if any errors in recording of the secured Betting Card Holder’s instruction(s) were due to the malfunctioning of the Club’s equipment or the negligent, willful or malicious act or omission of the Club’s employee, agent or contractor.
26.It shall be the Betting Card Holder’s duty to:
a) Check all entries in the Self-Betting Kiosk’s Saved Bets Bucket before buying a bet;
b) Report promptly to the Club any errors or omissions therein;
c) Sign and return any confirmation slip/forms, if requested to do so by the Club, including those related for auditing purposes; and
d) Inform the Club that the Betting Card Holder did not receive the transaction receipts whenever the option to print receipt option was selected.
27.Should the Betting Card Holder fail to inform the Club, in writing, of any errors or omission within 7 days following which the error was made, the Club shall be discharged from all obligations to make adjustments to the secured Betting Card.
28.The Club shall have the right to make adjustments to the Betting Card if any amount is erroneously credited into the Betting Card.
TERMINATION OF SECURED BETTING CARD
29.The Club may in its absolute discretion terminate any Secured Betting Card without having to provide any reason thereto. Without prejudice to the generality of the above, the Club may terminate a Secured Betting Card if:
a) Inaccurate information was given at the time of Secured Betting Card registration or;
b) The Secured Betting Card has expired
30.In the event that a Secured Betting Card is terminated due to expiry of the Secured Betting Card, the Secured Betting Card Holder shall be deemed to have irrevocably
authorized the Club to apply the credit balance in any manner the Club deems fit at its absolute discretion.
AUTHORISATION TO DISCLOSE INFORMATION
31.The Secured Betting Card Holder expressly and irrevocably authorizes and permits the Club and each of its officers, agents, contractors or employees to divulge, reveal or disclose any and all particulars and information (that may be provided to or kept by the Club in any form or through or on any medium) relating to the secured Betting Card Holder and the secured Betting Card including without limitation statements of the transactions and Official Records to any of the following persons at any time and from time to time: (a) all government agencies and law; or (b) any person that the Club in good faith considers to be appropriate for the purpose of providing the services to the secured Betting Card Holder or of operating the secured Betting Card Account set out herein, including any agents, or contractors which may have agreed to perform works or services for the Club in relation to the operation of the secured Betting Card or provision of any service to the secured Betting Card Holder.
DISSEMINATION OF MARKETING MATERIALS AND INFORMATION
32.The Secured Betting Card Holder shall in this registration of a Secured Betting Card indicate specifically whether the following materials and information should be sent to the Secured Betting Card Holder whereupon the Club will be given absolute right by the Secured Betting Card Holder to send to the Secured Betting Card Holder:
a) Any and all marketing materials which shall include direct mailers, brochures, electronic direct mailers, information leaflets and flyers by mail, email and/or telefax; and
b) Marketing information via calls, short message service (“sms”) and/or multimedia messaging service (“mms”) or any other messages including those sent to the secured Betting Card Holder through worldwide web platforms including “whatsapp” and “weixin”.
33.The Secured Betting Card Holder notes that the Government of Singapore has implemented the Do-Not-Call Registry in Singapore and legislation in respect of the same (“DNC Registry”) and the Secured Betting Card Holder agrees, undertakes and waives all rights on the same and consents and allows the Club the absolute and sole
discretion to continue to call and/or sms the Secured Betting Card Holder even if the Secured Betting Card Holder becomes registered in the DNC Registry.
VARIATION OF TERMS AND CONDITIONS
34.The Club has the right to change the terms and conditions at any time. All changes will be notified by posting on notice boards and the Club’s website. The Betting Card Holder shall be deemed to have accepted the changes if the Betting Card Holder continues to maintain the Betting Card after receiving the notice. If the Betting Card Holder does not accept the changes, the Betting Card Holder shall immediately, upon receipt of the notice, terminate the Betting Card.
CONTRACTS (RIGHTS OF THRID PARTIES) ACT
35.The Contracts (Rights of Third Parties) Act Cap.53B of Singapore shall not apply to these Terms and Conditions.
GOVERNING LAW AND JURISDICTION
36.The Betting Card Holder agrees to be bound by the Laws of the Republic of Singapore and submits to the jurisdiction of the Singapore Courts. Any dispute, issue or matter relating to the Betting Card and/or the relationship between the Betting Card Holder and the Club shall be referred for mediation in Singapore under the rules of the Singapore Mediation Centre and failing which shall be referred to the Singapore Courts.