Agent Situation: I use my domain name as my email address. Godaddy hosts my domain name.
Examples ONLY: my domain is w w w. mydomainname.com
I have my email as my domain name: [email protected] or [email protected]
When I changed my name servers from my old website to the new RE/MAX Technology Program website, my email no longer works.
My hosting company Godaddy.com has informed me that I need to place my MX record on my new website provider servers but the instructions on my RE/MAX website state that it does not “Host” MX records and provides me something called “CName” setup so I can start getting my emails using my domain name again.
Agent Question: How do I setup a “CName” with
Godaddy.com?
Domain Name Exercise on Setting Up
“CName” for emails
Domain Name Exercise on Setting Up
“CName” for emails
The RE/MAX Mid-States and Dixie Regions Website Support staff do not provide support for products outside of those products provided with your Website Business Platform. There are hundreds of domain name vendors and resellers in the market. We can not provide individual “help”
documents on each company. However we feel godaddy.com is widely used by our associates and thus we can provide some instructions on how to setup CNames. The following Instructions are for Godaddy.com ONLY. You can determine from the instructions on how to setup your own
CName with your with domain name hosting vendor.
NOTICE! This is ONLY for emails
associated with domain names ONLY!
NOTICE! This is ONLY for emails
associated with domain names ONLY!
NOTICE! This is ONLY for emails
associated with domain names ONLY!
NOTICE! This is ONLY for emails
Select:
USER Manager Tab
Select: USER Manager Tab
Preparation and Setup
A
Log into your
Agent Intranet Log into your Agent Intranet
Type in your domain name Followed by
Select:
Submit Type in your domain name Followed by
Select: Submit
Preparation and Setup
C
DomainsSelect: Select: DomainsD
Type in your domain name Followed by
Select:
Submit Type in your domain name Followed by
Select: Submit
Preparation and Setup
E
Domain Name will show in the
“Current Domain”
Domain Name will show in the
“Current Domain”
F
Since you have elected to do the CName so as to keep your
email as your domain name then DO NOT
use these Name Servers
Since you have elected to do the CName so as to keep your
email as your domain name then DO NOT
use these Name Servers
Preparation and Setup
You MUST OWN your domain name so as to complete this process. If you do not have the
following items then you will need to contact your previous website developer so as to get the
domain name transferred to you. 1. Customer Number or Login Name 2. Password
IF you do not have these two Items you will not be able to continue. We will not be able to help you so please contact your previous web hosting company.
You MUST OWN your domain name so as to complete this process. If you do not have the
following items then you will need to contact your previous website developer so as to get the
domain name transferred to you. 1. Customer Number or Login Name 2. Password
IF you do not have these two Items you will not be able to continue. We will not be able to help you so please contact your previous web hosting company.
Log into your Godaddy
account
Log into your Godaddy
Select My Account
Select My Account
Select Manage Domains
Select Manage Domains
Select Manage Domains Select Manage Domains Select Manage Domains Select Manage Domains
1
Select the Ballot Box2
Click on the Domain Name you are wanting to use as your email.3
Unlock your domainname if you have it
locked.
1
Select the Ballot Box2
Click on the Domain Name you are wanting to use as your email.3
Unlock your domainname if you have it
4
Change or Keep the nameservers “parked” withGodaddy.
4
Change or Keep the nameservers “parked” withGodaddy.
5
To change the CName Select the+ Total DNS Control
5
To change the CName Select the+ Total DNS Control
6
Select:Total DNS Control and MX Records Link
6
Select:Total DNS Control and MX Records Link
7
Select:Delete for A (Host)
7
Select:Delete for A (Host)
8
Select: Edit For “www”8
Select: Edit For “www”Step 1:
Make www
Step 1: Make www
Step 2:
Put in
www.summitnetworks.com
Step 2: Put in
www.summitnetworks.com Select Continue
Update Update
Final View should look like this.
Then Select: Sign Out
Final View should look like this.
9
Do NOT forget to “re-lock” your website if you had itlocked.
9
Do NOT forget to “re-lock” your website if you had itWhen using your email in association with your domain name, since we do not host the MX record for the Domain Name you will not be able to use your domain name in
relation to the “Unique” sellers home having their own domain name. Example: Every seller’s home has it’s own domain name.
Each agents website provides their sellers with a unique domain name based on the domain names we provide each agent.
www.username.regiondomainname.com/123456 www.username.otherregiondomain.com/123456
The above unique domain names will work. However your personal domain name will NOT work if using your domain name as your email address. So this domain name will not work with the unique domain name for your sellers home.
www.yourdomainname.com/123456
But please know that you can purchase a domain name for your clients home and forward that domain name to the company provided unique domain name shown above.
NOTE: Always test a Unique domain name for a sellers home prior to publishing or marketing a domain name.
Using CName Limitations
Using CName Limitations
Using CName Limitations
CName Setup Excersie
I am here to support your
RE
/
MAX
Technology Internet
Business Platform please contact me when you need
further assistance.
Check your e-mail & website often for
enhancements and new training sessions.
Ragena Mize
Website Support Manager Mid-States & Dixie Regions 866-428-8274
