CUTform OÜ. Management System Manual

Management System

Manual

Amendment information

Version Amended

clause Content of the amendment

4 1.2 Quality Manual is available from web 4 1.3 Updated

4 3 Organisation chart updated 4 5 Production Equipment update

5 all Changed to Management System Manual

5 all Quality management system changed to integrated management system 5 1.2 SHEQ Systems Manager responsibilities added

5 1.3 History renamed as Key info, updated 5 2 Quality Policy changed to CUTform Policy 5 3 Organisation chart updated

5 4.2 Process scheme updated 5 5 Production Equipment update

Contents

1 Introduction ... 2

1.1 Scope of the management system ... 2

1.2 Manual ... 2

1.3 Key info ... 2

1.4 Location ... 3

1.5 Focusing on the customer ... 3

2 CUTform policy ... 4

3 Organisation ... 5

4 Management system ... 6

4.1 Documentation ... 6

4.2 Main processes of the management system ... 6

5 Production Equipment ... 8 5.1 Laser cutting ... 8 5.2 Press brake ... 8 5.3 Welding ... 9 5.3.1 Manual welding ... 9 5.3.2 Robot welding ... 9 5.4 Milling... 9 5.5 Turning ... 10 5.6 Quality supervision... 10 5.7 Software ... 11

1.1 Scope of the management system

Manufacturing of laser cuts, welded assemblies and CNC machined components in both ferrous and

non-ferrous materials, providing a range of surface finishes to meet customer specifications.

1.2 Manual

This manual has been prepared with the purpose of giving an overview of the integrated

management system of CUTform OÜ. The management system has been prepared considering the

requirements of ISO 9001:2008, ISO 14001:2005, OHSAS 18001:2007 ja ISO 3834-2:2006. The

management system does not involve clause 7.3 Design and Development of the standard, as usually

product development is conducted by the customers of CUTform OÜ. The manual is available for

customers and cooperation partners from web (cutform.ee) and for employees of the company in an

electronic form in the server or on paper in the cabinet of the Quality Manager. The SHEQ Systems

Manager shall be liable for keeping the manual up to date.

1.3 Key info



CUTform OÜ was established in Tallinn, Estonia in February 2011.



100% private shareholding. All shares controlled by Board Members.



Annual turnover 2013 was 5,7 Million Euro, turnover 2014 was 8.35 Million Euro, estimated

turnover for 2015 is 11.0 Million Euro



Approx. 100 Employees



Total number of sites 1



Total Number of customers 15+



ISO 9001 certified 20th November 2012

1.4 Location

CUTform OÜ is located near Tallinn, at the

best strategic location – the meeting point

of the Tallinn-Tartu road and Tallinn

roundabout – which ensures excellent

logistical options and easy access:



Distance from the airport 12.7 km



Distance from the port 16.6 km

Address: Kesk tee 13, Jüri Industrial Park,

Aaviku, Rae municipality 75301

1.5 Focusing on the customer

CUTform OÜ considers it important to specify, meet and sometimes even exceed the needs and

requirements of each customer in order to save the customer’s resources in solving problems and

misunderstandings.

We here at CUTform are committed to provide professional management, coordination and cost

efficient serial manufactured components which meet and exceed relevant statutory, regulatory and

customer requirements, needs and expectations.

Our policy is divided by the following areas:

HEALTH AND SAFETY

We have a strong commitment to follow the Occupational Health and Safety requirements of OHSAS

18001 by adhering to all the rules and regulations as well as continuously improving the related

management systems.

ENVIRONMENT

The employees of CUTform are constantly reviewing its progress to minimize the use of packaging

and ensure waste segregation is controlled. CUTform seeks to continually improve its environmental

performance and prevent pollution through operating an ISO 14001 compliant management system.

QUALITY

Quality policy is driven by communication, understanding and fulfillment of the needs of our

customers. We achieve our commitments for quality, cost, and schedule. CUTform drives continual

improvement and innovation based upon efficient business processes, measurements and customer

surveys and all requirements of ISO 9001.

By showing strong management involvement and commitment, we here at CUTform develop staff

competencies, creativity and accountabilty through appropriate trainings.

Through the use of these guiding principles, we strive to be the most reliable manufacturing source in

the component market, allowing our partners and customers’ flexibility and control in the supply

chain. Our goal is 100% customer satisfaction 100% of the time.

The Policy is regularly reviewed by the management for continuous sustainability. The Policy is put

into practice through the Objectives set by the management. The implementation of our Policy will

ensure our customer satisfaction, success of company and welfare of each employee.

3 Organisation

The Member of the Board shall give his/her best by sharing resources and supporting the team in

order to ensure that the management processes would be created introduced and maintained. The

following scheme presents the structure of CUTform OÜ:

BOARD MEMBER

HR MANAGER WELD ENGINEER ENGINEER PROJECT ENGINEER PRODUCTION CONTROL MANAGER SHIFT LEADER CNC SETTER-OPERATOR PRODUCTION FORKLIFT METAL WORKER WELDER LOGISTICS MANAGER TEAM LEADER STORE WORKER PLANNER SUPPLY CHAIN PLANNER PURCHASE

MANAGER QUALITY MANAGER

QUALITY TECHNICIAN QUALITY ENGINEER ADMINISTRATOR

4.1 Documentation

The management system documentation includes the management system manual, procedures,

manuals and certification documents. The procedure for managing documentation has been

described in the Document Management Procedure (CUT01), which when followed ensures the

existence and availability of up-to-date documentation.

4.2 Main processes of the management system

The main processes of the integrated management system have been pointed out on the following

scheme. The main processes are closely connected and enable continuous improvement. The

functioning of the main processes is ensured through documented procedures, which also specify

liabilities and the connections between processes. The documented list of processes has been

indicated on the scheme below. The documented procedures are available at the company’s server

and on paper on the shelf of the Quality Manager.

CUSTOMER’S REQUIREMENTS, WISHES, EXPECTATIONS AND

SATISFACTION

PRODUCT REALIZATION CUT 10 – Production Planning CUT 09 – Purchasing

CUT 07 – Dispatching Goods CUT 24 – Receiving Materials CUT 04 – Control of Nonconformity CUT 16 – Project and Change management CUT 15 – Welding Quality Assurance

DOCUMENTATION

CUT 01 – Control of Documents

CUT 02 – Storage of production part related documents in server

RESOURCE MANAGEMENT CUT 06 –Asset Register CUT 11 – Human Capital

SYSTEM REVIEW CUT 03 – Internal Audit CUT 26 – Management Review MEASUREMENT, ANALYSIS AND

IMPROVEMENT

CUT 23 – Product Quality Assurance CUT 05 – Corrective and Preventive actions CUT 25 – Key Performance Indicators

TRACEABILITY

CUT 12 – Product Traceability

EQUIPMENT MANAGEMENT CUT 13 –Preventive Maintenance

CUT 18 –Control over Measuring Equipment

CUSTOMER FEEDBACK CUT 22 – Customer Satisfaction

C O N T I N I O U S I M P R O V E M E N T

POLICY AND OBJECTIVES CONTINGENCY PLANS

5.1 Laser cutting

5.2 Press brake

Amada HFE MKII 170-Ton is a new generation press brake that combines decades of knowledge and experience of the brake maker. The brake is stable and has a large working envelope.

Bending capacity: 3 m

We have a variety of different bending tools.

5.3 Welding

5.3.1 Manual welding

CUTform owns five MIG/MAG water cooled and programmable semi-automatic welding machines EWM Phoenix.

5.3.2 Robot welding

CUTform OÜ has implemented welding robot ABB IRM 2600 high volume production.

5.4 Milling

Our equipment includes:

2 vertical milling machines HAAS VF3

 Table measurements 1219 x 457

 22.4 kW vector drive, 7500 rpm

 30-station carousel tool changer

 High pressure flood coolant system 2 vertical milling machines HAAS VF-3YT

 Table measurements 1321 x 584

 Pallet changer

 22.4 kW vector drive, 7500 rpm

 30-station carousel tool changer

2 lathes HAAS ST20 CNC

 With barfeeder

 Diameter up to 381 mm

 Spindle – 201 mm

 Blank length – 533 mm 2 lathes HAAS DS-30SSY CNC

 Active tooling

 Barfeeder

 Up to 76 mm bar

Also 2 band-saws to prepare material for turning and milling machines.

5.6 Quality supervision

 For supporting the production operations, the company has a Quality Department.

 Process Evaluation has been introduced and

this includes evaluating and measuring the essential measurements of the product in every stage.

 There are different measurement and evaluation devices for different measurements and evaluations.

 The measurement devices are calibrated.

 For measuring more complex products, we have a CMM measuring machine ROMER ABSOLUTE ARM:

o Measurement scope 3 m

o Error of measurement per the whole scope 10 µm

5.7 Software

In order to realise a customer’s development into a material product, we can use:

 AutoCad – for preparing jigs and working with customer’s drawings.

 DR ABE – helps to generate nesting and helps to find the best way to use the material.

 Feature CAM – for quick preparation and analysis of the programs for lathes and milling machines.

 Prodmaster – MRP software that is used to manage the whole production starting from the customer’s order to dispatching the product.

 PCDMIS – works with Romer Arm, enables to prepare programs that significantly speed up measuring repeating products.