INDEPENDENT UNIVERSITY, BANGLADESH
School of Business
BBA Program Course Outline
Semester Course Code Course Title Section
Summer
MIS 442
Management Information
3
2017
System
Instructor : Arifur
Rahman Khan
Office : Level – 1,
Room # 2007
Phone :
Email :
[email protected]
Class Time: Sec-3 : Mon & Wed, 9:30-11.10 a.m.
Class Room: 2022
Office Hours:
Sun & Tue : 11:20 am – 1:20 pm, & 3.20 pm – 4.50 pm Mon & Wed : 1.00 pm – 3:00 pm
Course Objectives:
This course provides students with an introduction to Information Systems (IS) and
Information Technology (IT) and their use in an increasingly competitive business world.
As future managers, you need to be equipped to make decisions concerning the planning,
development and implementation of information technology resources to increase
organizational effectiveness and create a strategic advantage. The course accomplishes this
by:
• Introducing basic concepts of IS and IT and exploring how technology can be used to
create business value.
• Examining the potential benefits and limitations of IT and providing an overview of
the components of computers.
• Increasing awareness of managerial issues raised by the use of IT.
• Providing “hands on” exercises to practice course m aterial.
• Providing a foundation needed for subsequent MIS coursework.
Text Book:Management Information Systems (10th Edition)
By James O’Brien & George Marakas Recommended reference text:
Management Information Systems: Managing the Digital Firm, (12th, Edition)
By Laudon & Laudon.
E-business & E-commerce Management (3rd Edition)
By Dave Chaffey
Course content:
Sessions Topic Learning Outcomes Readings
Session - 1 Introduction Introduction to Management information Course Outline
systems, Explanation of Course Outline
Session - 2 Foundation • Explain why knowledge of information O’Brien
Concepts: systems is important for business Chapter 1
Information professionals and identify five key areas of
Systems and information systems knowledge.
Technologies • Give examples to illustrate how the Handout
business applications of information available on systems can support a firm’s business virtual learning processes, managerial decision making, and system
strategies for competitive advantage Relevant Problem Solving from Text
Session - 3 Foundation • Provide examples of the components of O’Brien
Concepts: real world information systems. Chapter 1
Business • Provide examples of several major types of
Applications, information systems.
Development, • Identify several challenges that a business
Handout
and Management manager might face in managing the
successful and ethical development and use available on of information technology in a business. virtual learning
Relevant Problem Solving from Text system
Strategic explain how IT may be used to gain Chapter 2
Advantage competitive advantage.
• Identify strategic uses of information Handout
technology. available on
virtual learning
Relevant Problem Solving from Text system
Session -5 Using • How does business process engineering O’Brien
Information frequently use e-business technologies for Chapter 2
Technology strategic purposes?
for Strategic • Identify the business value of using
e-Handout
Advantage business technologies for total quality
management, to become an agile available on
competitor, or to form a virtual company. virtual learning
• Explain how knowledge management system
systems can help a business gain strategic advantage.
Session -6 Computer • Identify the major types and uses of O’Brien
Systems: microcomputer, midrange, and mainframe Chapter 3
End User and computer systems.
Enterprise • Outline the major technologies and uses of Handout
Computing computer peripherals for input, output, and available on
storage. virtual learning
Relevant Problem Solving from Text system
Session -7 Computer • Identify the components and functions of a O’Brien
Peripherals: computer system. Chapter 3
Input, Output, • Identify the computer system and
Handout
Technologies recommend for a business of your choice. available on
Knowledge of Fundamental Concepts of IS virtual learning
Quiz 1 and strategic advantages. system
Session -8 Application • Describe several important trends occurring O’Brien
Software: in computer software. Chapter 4
End User • Give examples of several major types of
Handout
Applications application and system software.
• Explain the purpose of several popular available on software packages for end user productivity virtual learning
and collaborative computing. system
Knowledge of IS Failure and Management
Case Study policies to mitigate them.
Session -9 System • Outline the functions of an operating O’Brien
Software: system. Chapter 4
Computer • Describe the main uses of software
Handout
System programming languages and tools.
Management available on
Relevant Problem Solving from Text virtual learning
system
Session -10 The Networked • Identify major developments and trends in O’Brien
Enterprise the industries, technologies, and business Chapter 6
applications of telecommunications and
Internet technologies. Handout
• Provide examples of the business value of available on Internet, intranet, and extranet applications. virtual learning
system
Session -11 Tele- • Identify the basic components, functions, O’Brien
communications and types of telecommunications networks Chapter 6
Network used in business.
Alternatives • Explain the functions of major types of Project
telecommunications network hardware, Handout
software, media, and services.
Handout
Project Relevant Problem Solving from Text available on
Distribution virtual learning
system
Session -12 Functional • Give examples of how Internet and other O’Brien
Business information technologies support business Chapter 7
Systems processes within the business functions of
• Accounting, Handout
• Finance, available on
• Human resource management, virtual learning
system • Marketing,
• Production and operations management. Knowledge of Computer Hardware and Software concepts
Quiz 2
Session -13 Cross- • Identify the following cross-functional O’Brien
Functional system concepts, and how they can provide Chapter 7
Enterprise significant business value to a company:
Systems • Cross-functional enterprise systems Handout
• Enterprise application integration available on
• Transaction processing systems virtual learning
• Enterprise collaboration systems system
Relevant Problem Solving from Text
Session -14 Review for CHAPTERS 1, 2,3,4,6, and 7. O’Brien
Midterm Chapter 1, 2, 3,
4, 6 and 7.
Session -15 Midterm Exam CHAPTERS 1, 2,3,4,6, and 7. O’Brien
Chapter 1, 2, 3, 4, 6 and 7. Session -16 Enterprise • Identify and give examples to illustrate the
O’Brien
business systems following aspects of customer relationship Chapter 8 management (CRM), enterprise resource
planning (ERP) and supply chain
Handout
management (SCM). available on
• Business processes supported
virtual learning
• Customer and business value provided
system
• Potential challenges and trends
Relevant Problem Solving from Text
Session -17 Electronic • Identify the major categories and trends of
O’Brien
Commerce e-commerce applications. Chapter 9
Fundamentals • Identify the essential processes of an e-
Handout commerce system, and give examples of
how they are implemented in e-commerce available on
applications. virtual learning
system
Relevant Problem Solving from Text
Session -18 E-Commerce • Identify several key factors and Web store
O’Brien
Applications and requirements needed to succeed in e- Chapter 9
Issues commerce.
• Identify the business value of several types
Handout
of e-commerce marketplaces. available on
• Discuss the benefits and trade-offs of
virtual learning several e-commerce clicks and bricks
system
alternatives.
Relevant Problem Solving from Text
Session -19 Security, • Identify ethical issues in how the use of
O’Brien
Ethical, and information technologies in business Chapter 13
Societal affects employment, individuality, working
Challenges conditions, privacy, crime, health, and Handout
solutions to societal problems. available on
• Identify types of security management virtual learning strategies and defenses, and explain how system
they can be used to ensure the security of e-business applications.
Relevant Problem Solving from Text
Session -20 Security • How can business managers and O’Brien
Management professionals help to lessen the harmful Chapter 13
effects and increase the beneficial effects of
the use of information technology? Handout
available on
Knowledge of E-commerce fundamentals. virtual learning
system Quiz 3
Session -21 Managing Data • Explain the importance of implementing O’Brien
Resources data resource management processes and Chapter 5
technologies in an organization.
• Understand the advantages of a database Handout
management approach to managing the available on
data resources of a business. virtual learning
system
Session -22 Technical • Explain how database management O’Brien
Foundations of software helps business professionals and Chapter 5
Database supports the operations and management of
Management a business. Handout
• Illustrate each of the following concepts: available on
• Major types of databases virtual learning
• Data warehouses and data mining system
• Logical data elements
• Fundamental database structures • Database access methods • Database development
Relevant Problem Solving from Text
Session -23 Project Real world implementations of Information
Presentation Systems with its components: hardware, software, communication network device and medias, database and data resources along with the business application through process automation and process reengineering. Their implications on management issues such as operation, backup, maintenance, and security etc.
Session -24 Project Real world implementations of Information
Presentation Systems with its components: hardware, software, communication network device and medias, database and data resources along with the business application through process
automation and process reengineering. Their implications on management issues such as operation, backup, maintenance, and security etc.
Session -25 Final Exam CHAPTERS 5, 8, 9 and 13 O’Brien,
Review Chapter 5, 8, 9,
13
Session -26 Final Exam CHAPTERS 5, 8, 9 and 13 O’Brien,
Chapter 5, 8, 9, 13 COURSE EVALUATION: Term Paper 15% Presentation 10% Pop-up Quiz 15% Case Study 05% Lecture Participation 05% Mid-tem Exam 20% Final Exam 30% Total 100% GRADING POLICY:
Grade Percentage Grade Percentage
A 90 and above C 60 to less than 65 A- 85 to less than 90 C- 55 to less than 60 B+ 80 to less than 85 D+ 50 to less than 55 B 75 to less than 80 D 45 to less than 50 B- 70 to less than 75 F Less than 45 C+ 65 to less than 70
ACADEMIC INTEGRITY POLICY:
• Plagiarism of any degree will not be tolerated. He/she will be strictly dealt with as per IUB rules and regulations if found guilty.
• No makeup test will be followed for the Midterm and final exam. • Class test/quizzes can be both on announced or unannounced.
• Any attempt to copy during the Class tests/quizzes/examinations will lead to either substantial deduction of marks or cancellation of scripts.
• Regular attendances, preparation, class participation must help to get better grade. Because most of the questions will be asked from class discussions.
• Assignments/ Reports have to be submitted within the specified deadline. In late submission obtained marks will be deducted.
• The instructor reserves all the rights to make necessary changes in the course or in the regulation depending on the betterment/ progress of the class/course.
INCOMPLETE (‘I’) GRADE:
Awarding of Incomplete or ‘I’ grades should be stro ngly discouraged. ‘I’ will only be allowed for students who have a valid reason (ascertained by the senior management). In situations where the student is unable to complete the course due to unanticipated illness or family emergency and has not attended at least 75% of the classes held, he / she will be asked to withdraw from that course and repeat it. In unavoidable circumstances where students have completed 75% of the classes but are unable to continue (due to illness or family emergency), incomplete grade of ‘I’ may be granted. Incomplete course has to be completed by the next semester, otherwise grade ‘I’ automatically becomes grade ‘F’. The student is not required to register for the course in the next semester.
WITHDRAWAL (‘W’):
A ‘W’ grade means withdrawal. A student may decide to withdraw from a course by the deadline. Students must apply to the Program Office for withdrawal from a course with the permission of the concerned course instructor, Academic Advisor, and the Dean. Withdrawal from only one course in a semester is allowed but the students should provide valid reason along with documents while applying for the withdrawal.
CHANGES OF GRADE:
Change of grade is strongly discouraged. However, an instructor may request a change of grade when a computational or procedural error occurred in the original assignment of a grade. Instructor must submit the ‘Grade Change Form’ to the respective program office within one month of submitting the final grade roll.
PEDAGOGY
Teaching pedagogy to be followed by the instructor should be mentioned in the course outline. Recommended techniques include, but not limited to, lectures, video clips, problem solving, case study, presentation, field trip, guest lecture, etc.
BLACKBOARD:
In addition to class teaching, lecture PowerPoint, announcements and other information should be placed on the blackboard page. Students should be advised to check the course blackboard page and download the required materials from MY SB:
Log on to MY SB > http://103.254.86.4/sb/course/view.php?id=124
AUTOMATIC WITHDRAWAL:
A student can miss a maximum of 8 classes for a particular course. After that the course will be automatically withdrawn.
Thank you and wish you all the best.
____________________ Arifur Rahman Khan
