SYLLABUS
POST-GRADUATE DIPLOMA IN INDUSTRIAL
ENGINEERING
September 2013
NATIONAL INSTITUTE OF INDUSTRIAL
ENGINEERING (NITIE), MUMBAI – 400 087
SYLLABI CORE COURSES
MODULE – I
INDUSTRIAL ENGINEERINGAND PRODUCTIVITY MANAGEMENT Objectives
To provide an exposure to the fundamental tools and techniques in Industrial Engineering for integration & improvement of interrelated work activities.
Contents
Productivity concepts, Work study as a productivity improvement tool - methods engineering, work measurement, standard output, time study, work sampling, process analysis, principles of layout and facilities planning: material handling systems, fundamental concepts and applications of value engineering.
Text Books
ILO, Introduction to Work Study, George Kanawaty (Ed), 4th RevisedEdition, Universal Book Corporation 2007.
Chase RB Jacobs Fr, Aquilano NJ and Agarwal NK, Operations Management, Tata McGraw Hill, Eleventh Edition, 2008.
Tutty Herald G, Compendium on Value Engineering, Indo-American society, 1983. Maynard’s Industrial Engineering handbook, 4th Edition, William K. Hodson
(Editor), McGraw-Hill, 1992
ORGANIZATIONAL BEHAVIOUR AND HUMAN RESOURCE MANAGEMENT Objectives
To enable students to understand individual and group behaviour in the organization; and to familiarize them with the role of human resource management for managing organizations. Contents
Organisational Behaviour:Foundations of Organisational Behaviour, Dimensions of Personality, Perceptual Process, Theories of Motivation, Job Design and Work Motivation, Interpersonal Dynamics, Leadership Styles, Theories of Leadership, Group Dynamics, Process of Team Building, Problem Solving & Decision making, Organisational Conflicts and their Management, Organisational Culture and Climate.
Human Resource Management:Historical Development of HRM, Role and functions of HRM, Human Resource Strategy and its linkage with business strategy, Recruitment & Selection, Performance Appraisal, Training & Development, Compensation & Reward Systems, Career Planning, Creating a culture of high performance in organizations.
Text Books
Robbins, S. P., Judge, T. A., & Vohra, N.: Organizational Behavior, 15th Edition,
Pearson Prentice-Hall, © 2013.
Dessler, G. & Varkey, B.: Human Resource Management, 11th Edition, Pearson
Education, Prentice-Hall India, 2009. Reference Books
Luthans, F.: Organizational Behavior, 12th Edition, McGraw Hill, 2013.
Pareek, U.: Understanding Organizational Behaviour, 2nd Edition, OUP, 2007.
Gomez-Mejia, L., Balkin, D., & Cardy, R.: Managing Human Resources, 7th Edition,
Pearson, 2012.
Ivancevich, J. M. Human Resource Management, 10th Edition, McGrawHill, 2007.
MANAGERIAL ACCOUNTING Objectives
This course is designed with the following objectives: (i) Help the participants to become intelligent users of accounting information, (ii) Make the participants’ comfortable looking through an annual report, and (iii) Develop the ability in participants’ to use cost information for decision making.
Contents
Introduction and Balance Sheet - Income Statement – An Introduction - Income StatementMerchandising firms Balance Sheet and Income Statement Cash Flow Statement -Revenue Recognition - Accounting for Inventory - Accounting for Depreciation - Accounting For Liabilities And Owner’s Equity - Understanding And Analysis Of Financial Statements
Part II – Management Accounting:
Introduction and Cost Management Concepts – Cost Concepts – Cost Sheet - Absorption Costing vs Variable Costing – Income under absorption costing and Variable Costing -Product Costing - -Costing for Decision making - Cost Analysis for Decision Making-Break Even Analysis, Marginal Costing, Differential Costing, Relevant Costing, Pricing Decisions, Target costing, and Transfer Pricing Strategic Cost Management Activity Based Costing -Budgeting, Standard Costing and Variance Analysis.
Text Books
Robert N Anthony, David F Hawkins and Kenneth A Merchant: Accounting Text and Cases, AHM, 12th Edition.
NarayanaSwamy R., Financial Accounting: Managerial Perspective, Prentice Hall India, 4th Edition.
Hongren, Dattar and George Foster, Cost Accounting: Managerial Emphasis, Pearson Publishers, 9th Edition.
OPERATIONS MANAGEMENT Objectives
To develop familiarity with the concepts of production systems their constraints, and their linkages with the overall business strategy; planning and control of operations; optimal utilization of resources and interfaces of operations management with other managerial areas Contents
Operations Strategy and Role of Production/Operations Management, Concept of Production System and Services; Business Competitiveness; Modeling and Decision-making by Decision Tree Concepts; Forecasting Methodologies; Aggregate Production Planning: Chase Strategy & Linear Decision Rules; Resource Planning for Production and Operations: Materials, Manpower and Capacity, Computer Applications in Planning for Operations; Job Scheduling:
Job Shop, Flow Shop, Optimal & Heuristics Methods: Project scheduling, Location and Layout Decision: Group Technology and Cellular Manufacturing; Maintenance and Other Services in Manufacturing; Case studies
Text Books
Martenich, J.B., Production and Operations Management: An Applied Modern Approach, John Wiley & Sons Inc., 1999.
Nahmias, S., Production and Operations Analysis, Irwin-McGraw Hill International, 1997.
Russell, R.S., and Taylor III, B.W., Operations Management: Multimedia version, Prentice Hall International, Inc., 2000.
Heizer, J., Render, B., and Rajashekhar, J. (2009), “Operations Management”, Pearson India Ltd.
STATISTICS FOR MANAGEMENT Objectives
To introduce the students to applications of statistical tools and methods essential for problem solving and effective decision-making, and applicability & limitations of statistical procedure in problem solving and decision making.
Contents
Introduction to Business Statistics, Applications of “Probability, Random, Variables’ Probability Distributions, Sampling Distributions, Sampling Techniques, Estimation, Testing of Hypothesis, Correlation Analysis, Regression Analysis, Analysis of Variance, Factor Analysis, Cluster Analysis, Design of Experiments, Quality Control Charts and Six Sigma Concepts. Use of Statistical Packages such as, Excel Templates, MINITAB and SPSS.
Text Books
1. Levin R. I. & Rubin D.S. – Statistics for Management 6th Edition PHI 1994
2. Bhattacharya G.K. & Johnson R.A. – Statistical Concepts & Methods, John Wiley NEW YORK 1997
BUSINESS COMMUNICATION Objectives
To present the evaluation on present communication style of student and to enable students to decide their course of action for self-improvement.
Contents
Nature and Scope of Communication, Analyzing Communication, Intercultural dimensions, Denotative and Connotative meanings; Effective Listening; Oral Communication: Dealing in dyadic relations, Communication in small groups and large group communication; Understanding specific communication needs in Interviews, Group Discussions, Team Presentations; Nonverbal Communication: Gesture Clusters, Dealing with Facial expressions, Kinesics, Postures, Haptics, Oculesics, Proxemics, Appearance, Paralanguage and Chronemics; Business Writing: Planning and Organizing, Effective Writing Style, Effective design and visual aids, effective business documents.
Text Books
Meenakshi, R. & Singh, P., Business Communication, 2nd Edn, Oxford Press India,
2012.
Riebel, J.P., How to Write Reports, Papers, Theses, Articles, Arco Publishing, New York, 1972.
Reference Books
Gamble, T.K. and Gamble, M., Communication Works, McGraw-Hill Higher Education, 2002.
Bovee, C.L., Thill John, V., Chaturvedi, M., Business Communication Today, 9th Edn.,
Pearson Education, Delhi, 2009.
MODULE – II
MANAGERIAL ECONOMICS Objectives
To assist the managers for arriving at suitable firm level decisions for desired business outcomes.
Contents
Introduction - problem of Scarcity; Demand and supply- market equilibrium; Consumer behavior-utility analysis-budget constraints-consumer equilibrium- elasticity of demand and supply; Demand estimation and forecasting techniques; Theory of production- short run and long run production function – optimal input combination and producer equilibrium-efficiency concept- returns to scale; Theory of Costs- short run and long run costs- economies of scale and learning curve- breakeven analysis; Market structure and strategic behavior of firm- perfect competition- monopoly-monopolistic competition; Pricing practices; Regulatory issues.
Text Books
Dominick Salvatore, Managerial Economics, Principles & Worldwide Applications,
7th edition, Oxford University Press, 2012.
Thomas and Maurice, Managerial Economics, McGraw Hill, 2010. Reference Books
Robert S Pindyck, Daniel L Rubinfield and Prem L Mehta, Microeconomics, 7th
Edition, Pearson, 2009.
Mark Hirschey, Managerial Economics: An Integrative Approach, 2010. Gupta G. S., Managerial Economics, McGraw Hill.
FINANCIAL MANAGEMENT Objectives
To acquaint the students with the financial management techniques such as financial analysis, valuation, capital budgeting, raising finance, and working capital management, where emphasis is laid on sound concepts and their managerial implications.
Contents
The Role of Financial Management - The Business, Tax, and Financial Environments – Arbitrage and Financial Decision Making - Shareholder Value Maximization - Valuing Costs and Benefits- Interest Rates and Time Value of Money – Annuity – Perpetuity - Basic Valuation - 4.Estimation of Cash Flows – Capital Budgeting - Capital Budgeting Under Uncertainty and Risk - 5. Capital Budgeting and valuation with leverage - Risk and Return Analysis - Long Term Financing & Optimal Capital Structure - Short Term Financial Planning and Working Capital Management
Text Books
Brealey, Myers, Allen & Mohanty, Principles of Corporate Finance, Tata McGraw Hill, 10th edn.
Lawrence J Gitman, Principles of Managerial Finance, 11th Edn, Pearson Education.
Beseley Brigham, Essentials of Managerial Finance, 14th Edn, Thomson-Southern
Western.
OPERATIONS RESEARCH Objectives
To provide exposure to Operations Research Tools and Techniques, and model real life problems as optimization problems.
Contents
Historical evolution of OR, Application of OR, Strengths and limitations of the OR tools/models, Formulation of real life problems as linear programming problems, Solution of LP by using Graphical method, Simplex Method and Dual Simplex Method; Duality Concepts; Sensitivity Analysis; Transportation and Transshipment Models and its
applications; Assignment modeling and its applications; Queuing Theory and its application; Simulation Modeling and its applications; Decision Tree and its application.
Text Books
Taha HA, Operations Research: An Introduction, Prentice Hall of India.
Hillier FS and Liebermann GJ, Introduction to Operations Research, McGraw Hill.
MATERIALS MANAGEMENT Objectives
To develop an understanding of procurement and stores management to improve efficiency and design of storage systems.
Contents
Materials classification, codification, standardization & variety reduction. Operating cycle, inventory management, inventory turnover. Stores organization, material budget, storage systems and accounting. Material handling, spares management, Material requirement planning, Make or buy decisions. Purchasing development evaluation & rating, Supply base optimization, JIT procurement. Negotiations and legal aspects of contract & transportation, insurance, Import policy & procedures
TextBooks
Tony Arnold, J.R – Introductions to Materials Management, Prentice Hall Inc., NJ 1998.
Dobbler, D.W., Burt, D.N.- Purchasing and Supply management, Tata McGraw Hill, New Delhi, 1996.
England, W.B. and Landers, M.R. – Purchasing & Materials Management, Richard D Irwin, Illinois, 1995.
Compton, H.K., - Supplies and Materials management, Macdonald and Evans, London, 1994.
Michiel R. Leenders, Harold E. Fearson, Anna E. Flynn & P. Fraser Johnson, Purchasing and Supply Management McGraw Hill Irwin, New Yark. 2001.
Objective
To develop competence in techniques and procedures of methods engineering and work measurements in manufacturing processes.
Contents:
Productivity; operation analysis, methods engineering and work place design: selection, record, examine, develop, evaluate, define, install and maintain; work measurement; time study, qualified worker, concept of rating and standard performance, learning curve, allowances, standard time, work sampling , group timing techniques.
Text Books
Benjamin W Niebel and Andris Frievalds, Niebel's Methods, Standards, and Work Design, 12th Ed., McGraw-Hill, 2008
Mundel M E and D L Danner, Motion and Time Study: Improving Productivity, 7th edition, Prentice Hall; 1998
ILO, 4th revised Edition, Introduction to Work Study, 1999 (Editor: G. Kanawaty),
Universal Publishing Corporation, Mumbai
SIMULATION MODELING AND ANALYSIS Objectives
To provide an introduction to perform simulation modeling and analysis using different tools and technique for optimization and productivity improvement.
Contents
Elements of simulation modeling, Monte Carlo Simulation, Pseudo Random Number Properties, Discrete events, analysis of waiting lines, model building using software, statistical analysis of outputs, comparison of alternatives,meta modeling and design of experiments.
Text Books
Law and Kelton, "Simulation Modeling and Analysis", Tata McGraw Banks, "Simulation modeling"
MODULE – III
INDUSTRIAL ERGONOMICS Objective
To equip students with ergonomic tools in designing of human centered industrial and business process.
Contents
Introduction to Ergonomics and Human Factors Engineering. Physical, cognitive and organizational ergonomics, Physiology of work, Biomechanics and Engineering Anthropometry, Human- Machine system, Machine and Tool design, Workplace and workstation design, Work design, Physical working environment, Office system and ergonomics, Ergonomics of Manufacturing, Consumer ergonomics. Ergonomics and quality of life.
Text books
Sanders MS and McCormick EJ., Human Factors in Engineering and design, McGraw Hill, New York, 1993
Tyyari F and Smith JL., Occupational Ergonomics: principles and Applications, Chapman and Hall Publication, Great Britain, 1997.
Reference books
Gross CM., The right FIT: The power of Ergonomics as a Competitive Strategy, Productivity Press, Oregon, 1996
Kroemer K, Kroemer H and Kroemer KE: Ergonomivs How to design work for ease and efficiency. Prentice Hall publication, 2000
Debkumar Chakraarti: Indian Anthropometric Dimensions for Ergonomic design practice, National Institute of Design, 1997
QUALITY MANAGEMENT Objectives
To introduce the Quality ManagementConcepts, Strategies, Models and Methodologies etc. to the PGDIE students, for better understanding the subject scope in the areas and for effective decisions in the areas of Quality Improvement of a processes, products and services.
Contents
History and fundamentals of Quality Management, Quality Management Gurus, Quality planning and policies, Introduction to Total Quality Management (TQM), Basic quality control tools, Quality Engineering Concepts such as Process Capability Analysis, Statistical Process Control and Measurement System Analysis, Inspection and Sampling Plans, Quality Function Deployment (QFD), Failure Mode and Effect Analysis (FMEA), Design of Experiment, Frameworks to improve Organizational performance: ISO 9000, various TQM Models and Quality Awards, Introduction to Six Sigma, Six Sigma DMAIC and DMADV Methodologies, concept of Lean Six Sigma, Road blocks for Quality Management implementation, Six Sigma and TQM Case studies discussions.
Text Books
Thomas Pyzdek, Six Sigma Hand Book, Tata McGraw-Hill, Latest Edition.
Creveling, C.M.; L. Slutsky & D.Autis. Jr., Design for Six Sigma, Pearson education. Forrest W. Breyfogle, Implementing Six Sigma (Smarter solutions using Statistical
methods), Wiley Interscience, Latest Edition.
Salman Taghizadegan, Essentials of Lean Six Sigma, Latest Edition.
G. Robin Henderson, Six Sigma Quality Improvement with Minitab, John Wiley & Sons Ltd., Latest Edition.
Bhat K.S., Total Quality Management: Text and Cases, Latest Edition.
George S. & Weimerskirch A., Total Quality Management: Strategies and Techniques,
Latest Edition.
Kanji G. & Asher M., 100 Methods for Total Quality Management, Latest Edition. Kolarik W.J., Creating Quality: Process Design for Results, Latest Edition.
IT for Management
Objective To enable students understand how Information Technology is contributing to the dynamic business environment.
Contents
IT Organization Structure, Systems Software Infrastructure, Principles of Software Design and Development, Management Information System, Relational Data Base Management System, Object Oriented Paradigm, Decision Support Systems, Executive Information Systems, e-Business, Business Intelligence: Data Warehousing, Data mining and Enterprise Applications: Latest trends in IT, CRM 2.0, ERP, Business process management, Enterprise 2.0, IT strategy in Action, Business Value of IT and IT Governance, Enterprise Architecture.
Textbooks
Efraim Turban, Linda Volonino, Gregory R. Wood, Information Technology for Management: Advancing Sustainable, Profitable Business Growth, 9th edition, 2013 Jerry N. Luftman, Managing the Information Technology Resource: Leadership in the
Information Age by, Prentice Hall, 2004 Reference Books
Turban and Volonino, IT for Management: Transforming Organizations in the Digital Economy 7th Ed., 2010.
M. D. S. Harris, D. Herron, S.Iwanicki, The Business Value of IT: Managing Risks, Optimizing Performance and Measuring Results,Auerbach Publications; 1 edition, 2008. J. D. McKeen and H. Smith, IT Strategy in Action, Publisher: Pearson Higher Education,
2009
P. Weill and J. Ross, IT Governance, Harvard Business School Press, 2004
Objectives
To introduce students to the role of marketing in an organization. It aims at covering concepts and principles of marketing as well as the new trends and developments in the field.
Contents
Marketing Concepts and tools, marketing process, Marketing Environment, Strategic Planning and Marketing Planning, Consumer Behavior and Understanding Indian Consumers, Buying Decision Process, Market Segmentation, Targeting and Positioning, Managing Products and Brands, Designing Pricing Strategies, Managing Marketing Channels, Managing Advertising and Sales Promotion, Contemporary Issues in Marketing
Text Books
Kotler P., Keller K.L, Koshy A. and Jha M., Marketing Management: A South Asian
Perspective, 14th edn, Pearson Education, 2013.
Reference Books
Ramaswamy V.S. and Namakumari S., Marketing Management - Global Perspective Indian Context, 4th edn, Macmillan Publishers India Ltd, 2009.
Saxena Rajan, Marketing Management, 3rd edn, Tata McGraw Hill, 2005.
SUPPLY CHAIN MANAGEMENT Objectives
To understand the cross functional implications of managing supply chains. Developing an understanding of principles of improving efficiency parameters, design concepts of supply chain. Strategic positioning of SC in business and best practices in supply chain.
Contents
Overview of supply chain management and Indian industry practices. DRP, Sales and operations planning, capacity planning, forecasting and demand planning in supply chain. Supply chain risk inventory & transportation management. CPFR concept, SCOR model. Managing material flow in supply chain & warehousing operation, cross docking. Role of marketing, sales, R & D in
supply chain. Various manufacturing systems like JIT, dispersed. Information system and supply chain metrics for performance monitoring. Outsourcing in Supply Chain & Supplier Relationship Management. Technologies in supply chain like RFID, barcodes, GPS etc.
TextBooks
Sunil Chopra, Peter Mendl "Supply Chain Management," Strategy Planning & Operations. Prentice hall, 2001.
J.T. Mentzer "Supply Chain Management " Response books, 2001.
San Diego, Manish Govil and Jean – Marie Prop. "Supply Chain Design and Management : Strategic and Technical Perspectives," Academic Press.
Simchi Levi D., Kaminsky P. & Simchi Levi E., "Supply Chain Management," Boston Irwin McGraw Hill, 1977.
Joel D Wishner, G. Keong Leong, Keah – Choon Tan. "Principles of Supply Chain ManagemenT", Thomson, New Yark, 2005.
Jan Stentoft Arlbjorn, Arni Halldorsson, Marionne, Jahre, Karen Spens & Gunnar Stefansson, "Nordic Case reader in Logistics & Supply Chain Management," University Press of Southern Denmark, 2009.
PROJECT MANAGEMENT Objectives
To present the concepts, techniques and tools for managing projects effectively in terms of time, quality and cost, and also to develop skills in techniques for planning, estimating, monitoring and controlling cost, schedules, risk and performance parameters.
Contents
Systems approach to project management, project feasibility studies, project appraisal, project selection, market and demand analysis, technical analysis, financial analysis, project cash flows, time value of money and cost of capital. Project organization, cost estimation and budgeting, resource planning, procurement and mobilizations, roles and responsibilities, and contract administration. Project scheduling, CPM and PERT techniques, project risk analysis and management, project crashing and scheduling with limited resources. Project monitoring and control and earned value analysis.
Kerzner, H., Project Management – Systems Approach to Planning, Scheduling and Controlling, 2001.
Meredith and Mantel, Project Management, 2001.
Wiest, J.D. and Levy, F.K., A Management Guide to PERT / CPM, 2001. PMI, A Guide to Project Management Body of Knowledge, 2000.
MODULE – V
LEGAL AND ETHICAL ASPECTS OF BUSINESS Objectives
To make students understand the various legal aspects of business along with Case Law, to sensitize students with ethical issues pertaining to business, and to equip them with ethical theories and philosophical interventions essential for ethical decision-making.
Contents
Legal Issues
Companies Act, Competition Laws, Contract Act, Special Contracts, Monopolies and Restrictive Trade Practices Act, Consumer Protection Act, Negotiable Instruments Act, Right To Information Act, Patent Act, Trade Mark Law, Copy Right Act, Geographical Indications, Trade Secrets, Domain names and other Intellectual Properties Act, Information Technology Act, Sale of Goods act, Arbitration.
Ethical Issues
Introduction to Business Ethics, Ethics and Morality, Basic Concepts, Ethical theories; Changing Business Environment and Ethical Challenges, Ethical Dilemmas and Ethical Decision Making, Managerial Dimensions and Constraints; Ethical Issues in Business and its several functional areas, Corporate Social Responsibility; Indian Ethos and Value Systems; Developing and Executing a comprehensive ethical programme.
Text Books
Bare Acts and Case Laws
Akileshwar Pathak, Legal Aspects of Business, McGraw Hill Education. Nabhi’s Business and Commercial Laws, Latest Edition.
Fernando, A.C., Business Ethics: An Indian Perspective, New Delhi: Pearson, 2009. Sekhar, R.C. and Sekhar, S.C., Ethical Choices in Business, New Delhi: Sage, 2002. Reference Books
Bhatia S.K., Business Ethics, New Delhi: Deep and Deep Publications, 2002. Valesquez, Business Ethics: Concepts and Cases, New Delhi: PHI, 2004.
Crane, A. and Matten, D., Business Ethics, New Delhi: Oxford University Press, 2007.
MODULE – VI
SUSTAINABLE DEVELOPMENT Objectives
To develop a business perspective of sustainable development and understand socio-environmental challenges of industry.
Contents
Principles of Sustainable Development (SD), Evolution of SD and its Business Context, Business-Environment-Society interdependence, Different Perspectives on SD, SD challenges for Global Economy and implications on Industry, Greening vs. Sustainability perspective for Industry, SD Framework for different Economies, Strategies for Sustainable World.
Text Books
Jeffry Sachs, Common Wealth, Penguin Books, 2008.
Fritij Capra and Gunter Pauli, Steering Business towards Sustainability, UN University Press, 2003.
Epstein, M., Making Sustainability Work: Best Practices in Managing and Measuring Corporate Social, Environmental and Economic Impacts, Greenleaf Publishing, UK, 2008.
STREAM SPECIFIC ELECTIVE COURSES
STREAM 1: OPERATIONS AND SUPPLY CHAIN MANAGEMENTFACILITIES PLANNING Objectives
To develop competence to apply concepts, qualitative analysis and computer applications in dealing with the problems related to facilities location, layout and material handling system design of manufacturing.
Contents
Facilities Planning: Facilities Planning Methodology; Strategic Facilities Planning; Product, Process and Schedule Design; Flow, Space and Activity Relationships; Facilities Layout Planning including Computer-Aide Layout Planning; Material Handling System: Material Handling Principles; Material Handling Equipment Material Handling System Design, ASRS, AGV; Warehousing Facility: Warehouse Operations; Warehouse Layout planning; Storage and Retrieval Systems; Warehouse Management; Facilities Location: Facility Location Problems; Single Facility Minisum and Minimax Location Problem; Multi facility Location Problem; Facility location Allocation Problem; Covering Problem; Case studies
Text Books
Tompkins, White, Bozer, and Tancho, Facilities Planning, , John Wiley & Sons, 2003 Francis R. L., McGinnis L. F. and John A. White Facilities Layout and Location, ,
Prentice Hall of India, 1999
MANUFACTURING SYSTEMS AND SERVICE OPERATIONS Objectives
The course aims at introducing various manufacturing systems and service operations. It provides insights into details of manufacturing processes such as manufacturing, assembly etc. and also details of operations in various service functions.
Contents
Manufacturing Processes, Metal Removal Processes, Metal Forming Processes, Fabrication, Press Work, CNC Machines, Group Technology, Flexible Manufacturing Systems, Assembly Lines.
Importance of the Service Sector, Strategic Positioning and Service Strategy, Service Operations and the Environment, Designing the Service Delivery System, Service System Design and Development, Managing Service Experiences, Services Decoupling, Improving the Service Operations, Process Analysis, Service Quality Management, Capacity Strategies, Yield Management, Application of Tools for Managing Services.
Text Books
Groover M.P., “Automation Production Systems, and Computer Integrated Manufacturing” 3rd Edition, Prentice Hall, 2008.
Todd Robert H., Allen Dell K., and Alting L., “Manufacturing Processes Reference Guide”. First Edition, Industrial Press Inc., 1994.
Bolz R.W., “Production Processes”, 5th Edition, Industrial Press Inc., 1977.
Bonetto Roger, “Flexible Manufacturing Systems in Practice”, North Oxford Academic, 1988.
Metters R., King–Metters K., Pullman M., and Walton S., “Successful Service Operations Management”, Thomson Southwestern, 2007.
Fitzsimmons J.A. and Fitzsimmons M.J., “Service Management”, McGraw Hill, 2006.
Objectives
To provide understanding of the logistics function with reference to supply chain management. Developing parameters for efficiency improvement and basic understanding of designing logistic network.
Contents
Logistics overview, multiple channels of distribution & channel design, Multiechelon inventory system, Warehousing location, & operation with WMS. Primary and secondary transportation, unitizing, order management, Logistics costing. Logistics information systems, developing logistics metrics for efficiency improvement and storage systems and procedures. Transportation infrastructure in India.
Text Books
Ballou, R.H. "Basic business Logistics," Prentice Hall, New Jersey, 1998.
Lambert, D M. Stock Jr. & Ellram, L M, "Fundamentals of Logistics Management," Irwing McGraw Hill, 1998.
David E. Mulcahy, Joachin Sydow, " A Supply Chain Logistics Program For Warehouse Management," CRC Press, New York, 2008.
J. J. Coyle, E J Barci, C J. Langley Jr. " The Management of Business Logistics," India, 2007.
BUSINESS PROCESS MODELING Objectives
Introduction to principles of System Dynamics modelling and its application to diverse practical problems. Exposure to techniques for systems modelling and developing skills for computer solutions. Develop an understanding of the significance of feedback and causality in the behaviour of social and industrial / organisational systems. The course will be useful for modelling social, technological, ecological, economic, and many other management systems.
Contents
Introduction to systems thinking and modelling, dynamics of systems, modelling process, fundamental modes of system behaviour, stocks and flows, hand simulation, causal loop diagrams, dynamics of simple structures, first-order and higher-order delays, non-linear
systems, growth, diffusion and instability, cycles and oscillation, testing and validation of models.
Text Books
Sterman, John(2000), Business Dynamics: Systems thinking and modeling for a complex world, Irwin McGraw-Hlill.
Richardson, G. and Pugh, A. (1981), Introduction to System Dynamics Modeling, MIT Press.
Forrester, J.(1961), Industrial Dynamics, MIT Press.
MANUFACTURING SYSTEM DESIGN AND MANAGEMENT Objectives
To equip the students with various manufacturing and material handling systems. Contents
Introduction to Manufacturing Systems ; Manufacturing Systems Types; Principles of Design; Serial Systems; Axiomatic Design; Taguchi's principles; Cells and GT; Rapid Prototyping; Industrial Automation ; GT & Cell Scheduling; Job shop scheduling; Material handling systems ; Mass Customization; Supply Chain Management ;Human Learning and Competence.
Text Books
Marco Garetti, “Design and Management of Production Systems: Tutorials and Case Studies.
MANUFACTURING STRATEGY Objectives
To understand the process of strategy development at corporate level, business unit level and function level and explore the strategic decisions in the functions of industrial engineering, manufacturing and supply chain.
Concept of strategic management, principles of competitive strategy, manufacturing/operations strategy and business strategy, the content and process of operations strategy, Strategic decisions in manufacturing – Process choice, manufacturing infrastructure development, focused manufacturing, capacity strategy, supply network strategy, process technology strategy; manufacturing strategy in a factory and in an international network of factories.
Text Books
Terry Hill, Manufacturing Strategy: Text and Cases, Macmillan Business, 1995
John Miltenburg Manufacturing Strategy: How to Formulate and Implement a Winning Plan, Second Edition, Productivity Press, 2005
Nigel Slack, Slack Nigel, Operations Strategy Pearson, 2008
S. Brown et al., Strategic Manufacturing for Competitive Advantage, Transforming Operations from Shop Floor to Strategy, Prentice Hall, 2000.
STRATEGIC NEW PRODUCT DEVELOPMENT Objective
To expound the strategic considerations and developmental processes in the introduction of new /modified products to the customer and society.
Contents
Introduction to innovation , innovation management , product innovation management , management risk and fears of innovation , why some new products fail while others succeeded, the innovation process model, paths to new product development or acquisition , product design and company performance, corporate charter, goals, commitment & support new product development, contribution of top management in product innovation, the design process & the development strategy, need confrontation and user observation, surveillance of technology, competitor & resources, developing a project brief , developing creative skills , sustaining competitive product design activities , impact of organizational structure on product management , management of new product development projects , project presentations.
Wheelwright , S.C. and Clark K.B., Revolutionizing product development , The Free Press.
REVERSE ENGINEERING AND RAPID PROTOTYPING Objectives
To understand the importance of prototyping in product development and technological solutions enabling the prototyping for compressing the product development lead time. Contents
Traditional Prototyping Vs. Rapid Prototyping (RP). Need for time compression in product development, CAD/CAM Exchange formats, data formats and software for RP, classification of RP systems - liquid based, solid based, powder based, Different RP systems - Stereo lithography, Fused Deposition Modelling, Selective Laser Sintering, Laminated Object Manufacturing, 3D Printing and Ballistic Particle Modelling, Process Planning for Rapid Prototyping, RP manufacturing issues like slicing, accuracy, finish, orientation, conventional Tooling Vs. Rapid Tooling, concept of hybrid tooling, Reverse Engineering - Methodologies and techniques - Hardware and software, Reverse Engineering and Integration of Reverse Engineering and RP. Hands on - Converting CAD models into STL files, Simulation of RP Process Parameters using Software and fabrication of CAD Model using RP Machine
Text Books
Chua Chee Kai, Leong Kah Fai, Chu Sing Lim, Rapid Prototyping: Principles and Applications in Manufacturing, World Scientific, 2010.
Ian Gibson, David W Rosen, Brent Stucker, Additive Manufacturing Technologies: Rapid Prototyping to Direct Digital Manufacturing, Springer, 2010.
Rafiq Noorani,Rapid Prototyping: Principles and Applications in Manufacturing, John Wiley & Sons, 2006.
Vinesh Raja, Kiran J Fernandes, Reverse Engineering Industrial Perspectives, Springer, 2008.
Chua Chee kai, Leong Kah Fai, Rapid Prototyping: Principles and Applications in Manufacturing, World Scientific, 2003.
GLOBAL AND COLLABORATIVE MANUFACTURING Objectives
To learn the concept of extended manufacturing in the global environment. Contents
Globalization and manufacturing paradigms, customized, personalized and reconfigurable products, mass customization, business model for global manufacturing enterprises, IT based enterprise organization structure, enterprise globalization strategies, collaborative product development in manufacturing enterprise, framework for distributed and collaborative manufacturing, control and coordination issues in manufacturing networks, Wise shop floor -portal for collaborative manufacturing, manufacturing standards like STEP.
Text Books
Michael McClellan, Collaborative Manufacturing: Using Real-Time Information to Support the supply chain, St. Lucie Press/CRC press, 2003
Yoram Koren, The Global Manufacturing Revolution: Product-Process-Business Integration and reconfigurable systems, John Wiley & Sons, 2010
Li W. D., Collaborative Product Design and Manufacturing Methodologies and Applications, Springer, 2007
Rob Dekkers, Dispersed Manufacturing Networks: Challenges for Research and Practice, Springer, 2009
LEAN MANUFACTURING Objective
To learn the concepts of lean manufacturing along with the value stream mapping to identify and eliminate wastes from processes.
Content
Fundamentals of continuous improvement, value added and waste elimination, customer focused quality, small lot production, setup time reduction, maintaining and improving the equipment, pull production system, focused factories, cellular manufacturing, group
technology, standard operations, quality at source, uniform flow, mixed model scheduling, Value Stream Mapping.
Text Books
Nicholas John, Lean Production for competitive advantage, - a comprehensive guide to lean methodologies and management practices, productivity press, 2011.
Askin R G and Goldberg J B, Design and Analysis of Lean Production Systems, John Wiley and Sons Inc., 2003.
Page Julian, Implementing lean manufacturing techniques, Hanser Gardner Pubmications, 2004.
MAINTENANCE MANAGEMENT Objectives
To discuss the role of maintenance management for competitive advantage, structuring the maintenance function; preventive, predictive and productive maintenance strategies and policies for managing operations, productivity, quality and growth.
Contents
Objective of Maintenance; Maintenance Policies; case studies on Assessment of reliability; Availability, Maintainability and Effectiveness of equipment; Quantitative aspects of maintenance; Various aspects of preventive, predictive, productive and Total Productive Maintenance(TPM); Replacement policies; Maintenance budgeting and cost control; Concept of World Class Maintenance to enable the organization make its products and services competitive in terms of price, quality, on –time delivery and total customer support; Maintenance Audit; Computer aided maintenance management system ; Case studies on total productive Maintenance; Markov Model and Application of Markov Processes in Maintenance ; Maintenance Performance Indicators; Application of reliability theory in Maintenance.
Text Books
Nakijima S., TPM Development Programme: Implementing total Productive Maintenence, Productivity Press,Canbridge.
Terry W., Computerised Maintenance Management Systems, Industrial Press , New York.
Suzuki T., TPM in process industries , Productivity Press, Portland, Oregon
Lindley R.Higgins & R.Keith Mobley, “Maintenance Engineering Handbook”, McGraw Hill, 2002.
Charles E.Ebeling, “An introduction to Reliability and Maintainability engineering”, Tata McGraw Hill, 2000.
K Venkataraman, Maintenance Engineering and Management, Prentice Hall of India, 2007.
FLEXIBLE MANUFACTURING SYSTEM (FMS) Objectives
To deal with design and operations of FMS for a wide range of product manufacturing Contents
FMS planning, Flexibility issues, Flexibility assessment, Flexibility and productivity, Flexibility in pull and push type production ordering systems, FMS planning, FMS short term planning problems, Loading models in FMS, Production planning model for an FMS, FMS control, FMS planning and control, Models for performance evaluation and FMS configuration, Decision models for the design of a FMS, Working examples of FMS installations.
Text Books
William W Luggen, Flexible Manufacturing Cells and Systems, Prentice Hall Inc. New Jersey, 1991.
Reza A Maleki, Flexible Manufacturing Systems, Prentice Hall Inc.. New Jersey, 1991.
John E Lenz, Flexible Manufacturing, Marcel Dekker Inc., New York, 1989.
Mikell P Groover, Automation, Production Systems and Computer Integrated Manufacturing, 3rd Edition, Prentice Hall Inc., New Delhi, 2007.
Objectives
To provide an exposure of Information and communication Technology and application of computer for automation of manufacturing tasks.
Contents
Introduction to NC, CNC, DNC machine tools, Constructional features of NC Machine Tools, CNC Tooling and Fixturing, CNC Programming: Basic and Advanced, Computer Assisted Part Programming, System Drives and Devices, Interpolators: Software and Hardware, CNC Controller, Adaptive Control System, Machining Centre, Turning Centre, Communication Networks and Virtual NC Systems. Components of CIM, Data base For CIM, Planning, Scheduling and Analysis of CIM systems. Manufacturing Automation, Automation strategies, Automated Flow lines, Line Balancing, Automated Assembly systems, Automatic Material Handling and Storage systems, Automated Inspection systems, Group Technology, Cell Design, Cellular Manufacturing Systems, computer Aided Process Planning. CNC programming for turned and milled components and auto CNC programming using software. Text Books
Yoram Koren, Computer Control of Manufacturing Systems, McGraw Hill International, Singapore, 2006
John Stenerson and Kelly Curran, Computer Numerical Control: Operation and Programming, PHI, New Delhi, 2009
TC Chang, RA Wysk and HP Wang, Computer Aided Manufacturing, PHI, New Delhi, 2009.
James V. Valentino and Joseph Goldenberg, Introduction to Computer Numerical Control, 5th Edition, Prentice Hall, Englewood Cliff, New Jersey, 2012.
Mikell P Groover, Automation, Production Systems and Computer Integrated Manufacturing, 3rd Edition, Prentice Hall Inc., New Delhi, 2007.
Nanua Singh, System Approach to Computer Integrated Manufacturing, Wiley & Sons Inc., 1996.
Andrew Kusiak, Intelligent Manufacturing System, Prentice Hall Inc., New Jersey, 1992.
TQM AND SIX SIGMA Objectives
To introduce the TQM and Six SigmaConcepts, Strategies, Models and Methodologies etc. to the fellow student, for better understanding, the research scope in the areas and for effective research in the areas of TQM and Six Sigma.
Contents
History and fundamentals of Quality Management, Quality Management Gurus, Quality planning and policies, Introduction to Total Quality Management (TQM), Basic quality control tools, Statistical Process Control and control charts, Measurement System Analysis, Inspection and Sampling Plans, Quality Function Deployment (QFD), Failure Mode and Effect Analysis (FMEA), Design of Experiment, Frameworks to improve, Organizational performance: ISO 9000, various TQM Models and Quality Awards, Introduction to Six Sigma, Six Sigma DMAIC and DMADV Methodologies, Six Sigma and Lean Management, Road blocks for Quality Management implementation, Six Sigma and TQM Case studies discussions
Text Books
Six Sigma Hand book, By, Thomas Pyzdek; (Tata McGraw-Hill)
Design for Six Sigma, By, C.M.Creveling; .L.Slutsky & D.Autis.Jr; (Pearson education)
Implementing Six Sigma (Smarter solutions using Statistical methods), By, Forrest W.Breyfogle; (Wiley Interscience)
Essentials of Lean Six Sigma, By, Salman Taghizadegan
Six Sigma Quality Improvement with Minitab, By, G. Robin Henderson; (John Wiley & Sons, Ltd.)
Total Quality Management: Text and Cases, By. Bhat KS
Total Quality Management: Strategies and Techniques. B George S & Weimerskirch A
100 Methods for Total Quality Management, By Kanji G & AsherM Creating Quality: Process Design for Results, By Kolarik WJ
Kolarik WJ, Creating Quality; Concepts; Systems; Strategies and Tools; McGraw-Hill INC
Evans JR and Lindsay WM, The Management and Control of Quality; South Western (Adivision of Thamson Learning)
Logothetics N., Managing for Total Quality – From Deming to Taguchi and SPC, Prentice Hall of India Pvt. Ltd. 1996.
FUZZY LOGIC AND ITS APPLICATIONS IN INDUSTRIAL ENGINEERING Objectives
The fuzzy logic has the capability of solving complex non-linear system using human intelligence and reasoning model. This course presents knowledge about fuzzy logic, fuzzy inference methods, fuzzy logic modelling tools and applications.
Contents
Introduction to fuzzy sets. Fuzzy sets and basic definitions. Extensions. Fuzzy measures and measures of fuzziness. The extension principle and applications. Fuzzy relations and fuzzy graphs. Fuzzy Logic, Fuzzy Sets and System Modelling, Fuzzy Relations, Fuzzy Equations, Membership Function in Fuzzy Logic, Fuzzy Rules, Fuzzy analysis. Fuzzy set theory. Decision making in fuzzy environments. Fuzzy set models in operations research. Empirical examining in fuzzy set theory. Applications with Matlab Fuzzy Toolbox.
Text books
Timothy J. Ross, “Fuzzy Logic with Engineering Applications” Wiley India, 2004. Reference Books
Fuzzy Applications in Industrial Engineering,Studies in Fuzziness and Soft Computing, Volume, 201, Cengiz Kahraman (Ed.)2006.
Fuzzy Logic Foundations and Industrial Applications, International Series in Intelligent Technologies, Vol. 8, Ruan, Da (Ed.), 1996
Introduction to Fuzzy Logic using MATLAB, S. N. Sivanandam, S. Sumathi, S. N. Deepa, Springer, 2006
STREAM 2: OR AND QUANTITATIVE TECHNIQUES
ADVANCED OPERATIONS RESEARCH Objectives
Improve the ability to rigorously prove mathematical statements. Cultivate an ability to analyze the structure of and mathematically model various complex systems occurring in industrial applications.
Contents
Integer programming, Dynamic programming, Goal Programming, Game Theory, Queuing theory, Decision Trees, Graph Theory, Network Programming, Facility Location, Inventory Problems, AHP.
Textbooks
Hillier FS and Liebermann GJ, Introduction to Operations Research, McGraw Hill, 2002.
Taha, H.A. (1982): Operations Research: An Introduction; MacMillan Publishing Company, New York.
Philips, D.T., Ravindran, A. and Solberg, J.: Operations Research, Principles and Practice.
Mckinsey, J.C.C. (1952): Introduction to the Theory of Games; McGraw Hill. Hadley, G. and Whitin, T.M. (1963): Analysis of Inventory Systems; Prentice Hall. The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation Thomas L. Saaty, Edition 2, McGraw-Hill, 1980
BUSINESS DECISION MODELS Objectives
To provide an exposure to some mathematical models for business analysis. Contents
Management Decision Scenario, Discrete time dynamic systems analysis, Linear difference equations, Z-transforms and solution methods, diffusion models, control actions, stability analysis, optimization methods, application in finance, production, marketing, Markov process and properties of discrete time Markov chains, Application in Marketing, human resources, etc.
Textbooks
Hoel PG, Port SC and Stone CJ, Introduction to stochastic processes. UBS Publication, New Delhi, 1990
Bartholomew D J, Stochastic Models for Social Processes, John Wiley, 1987. Lewis FL and Syrmos, Optimal Control, John Wiley, 1994
Kelley W G & Peterson AC, Difference Equations, 2nd Edition, Hartcourt Academic
Publishers, 2001.
COMBINATORIAL OPTIMIZATION Objectives
To provide exposure to complexity of optimization problems and exposure to solution techniques for large-scale optimization problems.
Course Contents
Column Generation Technique, Decomposition Method, Design and Analysis of algorithms; Introduction to P and NP classes, NP-Hard and NP-complete problems, Relaxation Techniques, Meta-heuristic; Tabu Search, Genetic Algorithms, Simulated Annealing
Textbooks
Leon S Lasdon, Optimization Theory for Large Systems, Dover Publication, 2011. Papadimitriou C H and Steigtitz K, Combinatorial Optimization, Prentice Hall of
India, 1997.
ESTIMATION THEORY AND FORECASTING Objectives
To study estimation theory and forecasting techniques in details. Course Contents
Traditional forecasting methods, Moving average and its design, Fourier Series method, ARMA Models, Basic theory and properties, Autocorrelation and partial autocorrelation functions, Estimation of ARMA parameters, Forecasting with ARMA, Testing of Hypotheses on model parameters, Spectral Analysis, Estimation methods-Kalman Filter and application, Maximum Likelihood and least square method, Regression methods, Stochastic differential equation models-solution method, estimation of parameters and model fitting.
Textbooks
Hoel PG, Port SC and Stone CJ, Introduction to stochastic processes. UBS Publication, New Delhi, 1992
Hoel PG, Port SC and Stone CJ, Introduction to statistics. UBS Publication, New Delhi, 1994
Johnson L and Wichern R., Introduction to multivariate statistical Analysis, prentice Hall of India, 1994.
Nahi E., Estimation theory and application, John Wiley, 1969.
MULTIVARIATE DATA ANALYSIS Objectives
The objective of this course is to acquaint students with the basic ideas, applicability, and methods of multivariate data analysis.
Contents
Overview of Multivariate Analysis along with classification; Research Applications of: Multiple Regressions, Logistic regression, Discriminate Analysis, Conjoint Analysis, Analysis of Variance (ANOVA), Multivariate Analysis of Variance (MANOVA), Factor Analysis(EFA & CFA), Cluster Analysis, Multidimensional Scaling, Structural Equation Modeling (SEM).
Experimental Research Tools: Research Applications of Traditional designs, Taguchi Designs, Response Surface Designs and Mixture Designs.
The Application Software used during above course: SPSS, AMOS, Minitab. Text Books
Hair, Joseph F., Jr., Rolph E. Anderson, Ronald L. Tatham, and William C. Black.
1998. Multivariate Data Analysis, 5th edition. Upper Saddle River, New Jersey:
Prentice-Hall.
Manly, Bryan F. J. 1998. Multivariate Statistical Methods A Primer, 2nd edition.
Boca Raton, Florida: Chapman & Hall/CRC.
Applied Multivariate Statistical Analysis by Johnson and Wichern Design and Analysis of Experiments by Douglas C. Montgomery
NONLINEAR OPTIMIZATION Objectives:
To provides mathematically rigorous motivation and develop the ability to model the real life problems as nonlinear optimization.To develop the ability to model, apply techniques and optimization software to solve numerous problems in engineering and other disciplines.
Course Content:
Introduction to NLP, convexity, Basic NLP algorithm, unconstrained optimization: Newton's method, line search and trust region methods, steepest descent and its convergence and convergence rate, quasi-Newton and conjugate gradient methods, Some exposure to optimization software (Spreadsheet, AMPL & GAMS),Constrained problems-necessary and sufficient conditions, Saddle points and duality, Lagrangian relaxation, Reduced gradient methods, Penalty and Barrier methods, Global optimization, Nonlinear optimization application areas, including gasoline blending, electric power, financial asset allocation and water resources models.
Textbooks
Bertsekas, Dimitri P. Nonlinear Programming. 2nd ed. Athena Scientific Press, 1999. Bazaraa, Mokhtar S., Hanif D. Sherali, and C. M. Shetty. Nonlinear Programming:
Theory and Algorithms. New York: John Wiley & Sons, 1993.
S. G. Nash and A. Sofer, Linear and Nonlinear Programming, The McGraw-Hill Companies, Inc., New York, 1996.
A.J. Conejo, E. Castillo, R. Minguez, R. Garcia-Bertrand, Decomposition Techniques in Mathematical Programming Engineering and Science Applications, Springer, Berlin, 2006.
AMPL: AModelling language for mathematical programming, Robert Fourer, David M. Gay, Brian W. Kernighan Edition 2, Thomson/Brooks/Cole, 2003
GAMS: release 2.25 : a user's guide, The Scientific press series, Anthony Brooke, David Kendrick, Alexander Meeraus, Scientific Press, 1992
STOCHASTIC PROCESSES Objectives
To provide introductory exposure to stochastic models and stochastic techniques. Contents
Stochastic Process, Wide and strict sense stationarity, Discrete Time Markov Chains, Classification of States, Transients and Recurrences, Irreducibility, Periodicity, Ergodicity, Long run Properties, Chapman Kolmogorov equations, Time reversibility, Poisson Process, Non-homogenous and compound Poisson Processes, Continuous Time Markov Chains, C K equation, Transient and Steady state solution, Birth-death processes, Branching processes, time reversibility and uniformization; Queuing theory, Queuing network, Distribution of N(t), Limit theorem and application, Renewal reward processes, regenerative process, semi-Markov process, Wiener process, Gaussian Process, Martingales Process: Definition, Convergence, Sub and super martingales, reversibility and applications.
S. Ross, Applied Probability Models, Academic Press, 1995.
R. Wolff, Stochastic Modelling and Theory of Queues, Prentice Hall, 1992. S. Ross, Stochastic Processes, Academic Press, 1995.
S. Ross, Probability Models with Optimization, John Wiley, 1986.
Hoel PG, Port SC and Stone CJ, Introduction to stochastic processes. UBS Publication, New Delhi, 1992
MULTI-OBJECTIVE OPTIMIZATION Objectives
Provide an introduction to the concepts behind multi-objective optimization. To develop the ability to model the real life problems with more than one objective.To develop the ability to use the techniques and optimization tools for solving problems in engineering and other disciplines.
Contents
Introduction to Multi-objective Optimization, Decision Space and objective (Criterion) Space, Notions of Optimality, Ordering and Cones, Pareto optimal and efficient points, Weak and Strict Optimal Points, Properly Pareto Optimal/efficient Points, Weighted Sum Scalarization, Bound on efficient set, The -Constraint Method, Benson’s Method,ɛ Compromise Solutions, Simplex Algorithm to solve MOO, Evolutionary Algorithm to solve MOO, Other multi-objective type models to solve problems with competing objectives, Some exposure to optimization software (AMPL, MATLAB), Application to real life engineering problems.
Text Books:
"Multiple Criteria Optimization: Theory, Computation, and Application," Ralph E. Steuer, John Wiley & Sons, 1986.
"Multiobjective Programming and Planning," Jared L. Cohon, Academic Press, 1978, Multi-objective ptimization, Tim Marler, VDM Publishing, 2009
Multi-Objective Optimization Using Evolutionary Algorithms, Wiley-interscience series in systems and optimization, Kalyanmoy Deb, Wiley, 2009
AMPL: a modeling language for mathematical programming, Robert Fourer, David M. Gay, Brian W. Kernighan, Edition 2, Thomson/Brooks/Cole, 2003
STREAM 3: ERGONOMICS, HUMAN FACTORS
WORK SYSTEM DESIGN-II Objectives
To develop competence in techniques and procedures of methods engineering and work measurements in manufacturing processes
Contents
Synthetic time standards: predetermine motion time systems, standard data and time formula, set up time reduction, learning curve, business process analysis and mapping, value stream mapping, indirect labor standards and compensation administration.
TextBooks
Benjamin W Niebel and Andris Frievalds, Niebel's Methods, Standards, and Work Design ,12th Ed., McGraw-Hill,2008
George H Bodnar and William S Hopwood, Accounting Information System, Prentice Hall International , 1998
SAFETY, HEALTH AND ENVIRONMENTAL MANAGEMENT Objectives
To provide an understanding of various efficient measures to manage Safety, Health and Environmental problems in industries.
Contents
Health and safety issues in industry, Industrial health and hygiene, Safety Management Process, behavioral aspects of safety management, accident investigation, prevention and control, emergency response and planning, Factories Act, OHSAS 18000 and safety audit system
Introduction to sustainable development and Global environmental issues, Climate change and carbon trading, Waste Minimization and cleaner Production, Environmental legislation in India, Environmental Audits and guidelines, Life cycle assessment [ LCA] and Environmental Performance evaluation, Air quality Management and Waste water Management , ISO 14001 and Environmental Management,
Text Books
Hammer W and P. Dennis, Occupational Safety Management and Engineering , Prentice Hall, 2001 edition
National Safety Council, Accident Prevention manual, Vol .1 and 2
Masters. G.M,, “ Introduction to Environmental Engineering and Science”, Prentice Hall of India. Pvt.Ltd. 2000 Edition.
Block. M.R, “Implementing ISO 14001” , ASQC, Quality press. 2000 Edition
Shyam Divan and Armin Rosencranz Environmental law and policy in India by, Oxford Publishers . 2001 edition
ERGONOMIC ASSESSMENT TOOLS IN INDUSTRIAL HEALTH AND SAFETY MANAGEMENT
Objective
To provide a hands-on approach to various ergonomic tolls for assessment of work posture related musculoskeletal disorders, occupational Stress, work-life balance, Quality of Life and others so that these assessments can be independently carried out and appropriate inferences drawn in terms of severity of the malady and its possible alleviation.
Introduction to various ergonomic tools; Nordic Musculoskeletal Disorder Questionnaire (NMQ); Rapid Upper Limb Assessment (RULA), Rapid Entire Body Assessment (REBA); Organizational Role Stress Scale (ORS), NIOSH Quality of Life Questionnaire; Ovako Working Posture Analysis System (OWAS), Quick Exposure Checklist (QEC), Borg Scale for RPE, Lumber Motion Monitor (LMM), Cardiopulmonary Exercise testing for assessment of VO2 Max, Spirometry, Bioelectrical Impedance Analysis for assessment of body composition.
‘Ergomaster and 3DSSP’ softwares for Human-Computer interaction. Text Books
Handbook of Human Factors and Ergonomic Methods. Neville Stanton
Fundamentals and Assessment Tools for Occupational Ergonomics. Marras and
Karwowski
ERGONOMICS IN MANUFACTURING INDUSTRIES Objectives
To equip students with the ergonomic issues involved in manufacturing industries and to provide ergonomics support for improvement of productivity.
Contents
Ergonomics and human factors focusing on design, operation and management of manufacturing systems on shop floor and office environments. Integration of human skills with hardware performance, management of change, product & process quality and human-system reliability. Human aspects of computer-aided design, work design, human factors in total quality management. Ergonomics of workplace, equipment and tool design. Ergonomics guides and standards for industry. Ergonomics tools for shop floor evaluation.
Text books
Salvendy. G and Karwowski. W.: Ergonomics in Manufacturing: Raising Productivity through Workplace Improvement, Engineering and management press, 2012
Kroemer K, Kroemer H and Kroemer KE: Ergonomics How to design work for ease and efficiency. Prentice Hall publication, 2000.
Reference books
Stefan Trzcielinski; Waldemar Karwowski: Advances in Ergonomics in Manufacturing. CRC Press, 2012
Tyyari F and Smith JL., Occupational Ergonomics: principles and Applications, Chapman and Hall Publication, Great Britain, 1997.
Sanders MS and McCormick EJ., Human Factors in Engineering and design, McGraw Hill, New York, 1993.
OPEN ELECTIVES
INFORMATION TECHNOLOGY AREA ELECTIVES E-COMMERCE
Objectives
Understanding electronic commerce for value addition and providing online support for manufacturing and service sectors
Contents
Concepts of E – Commerce. Infrastructure Design Business models of e-commerce. Value added networks. Automation of process for online decision making. Application of E-commerce in Supply Chain Management. Sales Distribution Network. Financial management. Banking and Insurance Industry. Logistic Management and e-CRM.
Text Books
Ravi Kalakota. Andrw B. Whinston Electronic Commerce, AWL International
The Complete E-Commerce Book: Design, Build & Maintain a Successful Web-based
Business by Janice Reynolds
E-Commerce 2010 (6th Edition) by Kenneth C. Laudon
Reference
Effortless E-Commerce with PHP and MySQL by Larry E. Ullman
E-Commerce Best Practices - How to market, sell, and service customers with internet technologies by Thomas M McFadyen
E-Commerce Logistics & Fulfillment: Delivering the Goods by Deborah L. Bayles Strategic Digital Marketing: How to Apply an Integrated Marketing and ROI
COMPUTER INTEGRATED MANUFACTURING Objectives
To gain understanding of CIM, and develop skills of modern techniques and analytics for solving manufacturing product, process and design problems.
Contents
Computer aided design. IT applications for process planning. Engineering and group technologies. Automating production planning and control, MRP and scheduling. Online monitoring fault analysis, Optimization & feedback mechanism
Text Books
Automation, Production & Computer Integrated Manufacturing – M.P. Groover person India, 2007 2nd edition
Principles of Computer Integrated Manufacturing – S. Kant Vajpayee, Prentice Hal India
References
Computer Integrated Manufacturing – J. A. Rehg & Henery. W. Kraebber CAD/ CAM – Zeid, Tata Mc Graw Hill
Business Analytics Using Data Mining
ObjectivesTo introduce business analytics concepts, techniques, issues, applications, and emerging trends
To cover various data mining techniques and their use in strategic business decision making Contents:
The course provides a theoretical and practical understanding of detecting and defining business analytics problems and opportunities:Analytics and Business Performance, Analytics and Internal Processes, Analytics and External Processes,Impact of Big Data on IT, Unstructured Data analysis, being familiar with key data mining methods including data visualization, Association & Market-Basket Analysis, Cluster Analysis, Classification and Predictive Modeling: Decision Tree induction, Nearest-neighbor Classifiers, Bayesian Classifiers, Predictive Modeling Using Logistic Regression, Model evaluation and Interpretation, Predictive Modeling Using Neural Networks, Anomaly Detection, Text Mining, Big data Analytics.
Text Books
Data Mining and Business Analytics with R Johannes Ledolter, Wiley : 2013, ISBN-13:978-1118447147
Data Mining for Business Intelligence, by Galit Shmueli, Nitin R. Patel, and Peter C. Bruce (Wiley: 2007).
Reference Books
Data Mining : Concepts and Techniques by Jiewai Han and Kamber, Morgan Kaufman Publishers, 2005
Michael J. A. Berry Gordon S. Linoff Data Mining Techniques: For Marketing, Sales, And Customer Relationship Management, 3rd Edition, Wiley India Pvt Ltd (2012) Pang-Ning Tan, Vipin Kumar Introduction to DataMining 1st Edition (Paperback),
Pearson, 2007
Margaret H. DunhamDataMining : Introductory and Advanced Topics 1st Edition 1st Edition 2008
IT IN MANUFACTURING Objectives
This course provides fundamental principles for the effective use of information systems with a special emphasis on manufacturing.
Contents
IT-enabled Operational Effectiveness: ERP in manufacturing, Aligning IT and the Organization: Role of Artificial Intelligence and other forecasting technologies, Automated Virtual Manufacturing plants, linking process Modeling Architecture with ERP, IT and Productivity;
IT-implementation and Delivery: Role of Senior Management in the implementation process, Designing an Industry-wide Information Architecture, implementing computer vision solutions in manufacturing, delivering an industry-wide solution.
Textbooks
‘IT for Manufacturing’ – By Kevin Ake, John Clemons, Mark Cubine, Bruce Lily. CRC Press
‘Advances in Manufacturing’ – By Spyros G. Tzafestas, Springer London, 2011. Reference Books:
‘Information Technology for Manufacturing: A Research Agenda’, Committee to Study Information Technology and Manufacturing, Computer Science and Telecommunications Board, National Research Council. National Academic Press.
‘Information Technology for Balanced Manufacturing Systems’, IFIP TC 5, WG 5.5 Seventh International Conference on Information Technology for Balanced Automation Systems in Manufacturing and Services, Niagra Falls, Ontario, Canada, September 4-6, 2006.
Information Technology in Manufacturing Processes: Case Studies in Technological Change, Graham Winch
‘Information Technology for Manufacturing Systems’, Selected, Peer Reviewed Papers from the 2010 International Conference on Information Technology for Manufacturing Systems (ITMS 2010), Macao, China, January, 30-31, 2010
E-CUSTOMER RELATIONSHIP MANAGEMENT Objective
To understand how the technology platform underlying e-CRM software solution fits within the enterprise ecosystem and describe processes and functions of an integrated e-CRM software solution comprising three components that form a closed feedback loop
Contents
Introduction to Customer Relationship management (CRM) and e-Customer Relationship Management (e-CRM), CRM functionalities: operational, analytical, and collaborative, CRM technologies, e-Channel Management, Five engines of e-CRM, CRM 2.0 Strategies, Tools, and Techniques, Market Intelligent Enterprise, Sales Force Automation, Call Centre Management, Enterprise Marketing automation, Partner Relationship Management, Customer Life Time Value (CLTV), Building and implementing e-CRM Strategy, e-CRM implementation Challenges, CRM in Multichannel environment.
Text Books
Paul Greenberg, CRM at the Speed of the Light , Fourth Edition : McGraw-Hill, 2009 Francis Buttle, Customer Relationship Management: Concept and Technologies,
Butterworth-Heinemann; 2 edition Second Edition , 2008. Reference Books
