Table of Contents
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The Genesis of Aboriginal Health Access Centres (AHACs)
Introduction to the AHACs
AHAC Sector in a Snapshot
Aboriginal People in Ontario
AHACs in Ontario
The AHAC Framework
east – traditional: Creating a Place of Healing and Belonging Where Culture
is Treatment
south – community programs: Helping Rebuild Our Communities
West – primary care: Culturally Competent Primary Care within an
Aboriginal-Specific Model
north – Administration:
Interconnected and Interdependent
core – individuals and Families:
Creating a Place of Healing and Belonging
Where Our Voices Are Heard
core – individuals and Families: Voices Heard
Our Seventh Generation, Our Future
We WOuld lIke TO THAnk THe FOllOWInG:
AHAc members oF tHe communicAtions strAtegy Working group:
Angela Recollet, ed
Shkagamik-Kwe Health Centre, www.skhc.ca Allison Fisher, ed
Wabano Centre for Aboriginal Health, www.wabano.com Gloria daybutch, Health director
Mamaweswen, The North Shore Tribal Council, www.mamaweswen.ca
AHAc executive Directors:
Travis Boissonneau, Interim ed Anishnawbe Mushkiki, www.mushkiki.com Anita Cameron, ed
Waasegiizhig Nanaandawe’iyewigamig, www.wnhac.org Brian dokis, ed
The Southwest Ontario Aboriginal Health Access Centre, www.soahac.on.ca
Constance Mcknight, ed
De dwa da dehs nye>s Aboriginal Health Centre, www.aboriginalhealthcentre.com
Shanna Weir, ed
Gizhewaadiziwin Health Access Centre, www.gizhac.com April White, director of Health
Mohawk Council of Akwesasne, Department of Health, www.akwesasne.ca
Pam Williamson, ed
Noojmowin Teg Health Centre, www.noojmowin-teg.ca AssociAtion oF ontArio HeAltH centres (AoHc) members oF tHe communicAtions strAtegy Working group:
leah Stephenson, director of Member Services Christine Randle, Provincial data Management Coordinator (dMC)
Tara Galitz, AHAC decision Support
And special thanks to the AHACs’ DMCs and assigned staff
Design and layout by Melanie Laquerre Photography by PhotoCaptiva and the AHACs
2015 AboriginAl HeAltH Access centres report
3
The Genesis of Aboriginal Health Access Centres
In 1994, the Province of Ontario initiated
the Aboriginal Healing and Wellness
Strategy (AHWS) to promote healing
and health among Aboriginal
1people as
a commitment to address the alarmingly
poor health and high incidence of family
violence resulting from colonialism.
Prior to colonization, the first peoples of this place now called Canada had a good life thanks to their interdependent relationship with the land and their ways of knowing and doing.
For many Aboriginal communities in the province, healing has meant recovering from the complex impacts of colonization which have adversely affected the lives of Aboriginal peoples for many generations.
Wellness refers to maintaining and enhancing the health and wellbeing of individuals, families, communities, as well as nations.
One of the pillars of AHWS was the creation of the Aboriginal Health Access Centres (AHACs), with the objective of providing culturally-appropriate health care and an emphasis on tradition, healing, wellness, and delivering quality and culturally relevant health care.
The healing and wellness sought by many Aboriginal people is about returning to traditional spiritual values and knowledge that promotes self-determination. AHACs play a central role in this process. The programs and services
designed and delivered by Aboriginal people for Aboriginal people in these centres are aimed at healing intergenerational trauma by fostering healthy individuals, families and communities.
1 The term “Aboriginal” includes Métis, Inuit and First Nations, regardless of where they live in Canada and whether they are registered under the Indian Act.
AHWS RelIed
On TWO key
COnCePTS:
HeAlInG And
Introduction to the AHACs
Ontario’s ten Aboriginal Health
Access Centres were founded to
address the impacts of colonization
and inter-generational trauma and
play a powerful role in the healing,
health and wellbeing of Aboriginal
peoples in Ontario.
unique in Canada and made in Ontario, AHACs are community-led, primary health care organizations. They provide a comprehensive array of health and social services to Aboriginal peoples across the province. These services include: primary care, traditional healing, mental wellness, cultural programs, health promotion programs, community development initiatives and social support services.
AHACs approach health and wellbeing in a wholistic way, providing not only clinical services, but also community designed teachings, languages, medicines and ceremonies.
For AHACs, culture is treatment. Through this approach, AHACs have earned trust and credibility in the
communities they serve.
Because of increasing demand for services and programs, the AHACs grew from 1995-2005. By 2005, it was clear that the demand for services
outpaced funding levels. Continuing to the present day, wait lists grow and centres struggle. The core health funding inequities AHACs face in relation to their Community Health Centre (CHC) counterparts are crippling. Some progress has been made toward funding parity as the result of rigorous advocacy over many years. However, major inequities continue and funding parity is crucial for the AHACs’ success. despite these challenges, AHACs reconnect Aboriginal peoples with the practices, sense of community and cultures that were taken away through the course of centuries. AHACs are community health spaces that offer a sense of belonging. As spaces of respect, truth, humility, honesty, courage, love and wisdom, AHACs are making a difference to healing, health and wellbeing among Aboriginal communities across Ontario.
AHACs recognize the need to expand Aboriginal health in the province of Ontario. The AHACs work in parallel to the collective efforts of the grass roots people, leaders and health custodians in their efforts to gain equitable access to health care, respectful of cultural inclusion.
“HeAlTH CARe SeRVICeS FOR ABORIGInAl
PeOPle MuST Be PlAnned, deSIGned And
deVelOPed By ABORIGInAl PeOPle And
Be AVAIlABle In lOCATIOnS IdenTIFIed By
FIRST nATIOn/ABORIGInAl COMMunITIeS.
THeSe PROGRAMS And SeRVICeS MuST
ReSPeCT, ACCePT And InCORPORATe
ABORIGInAl VAlueS And BelIeFS And
MuST Be FlexIBle In ORdeR TO SuPPORT
CulTuRAlly-SPeCIFIC APPROACHeS TO
COMMunITy HeAlTH...”
2015 AboriginAl HeAltH Access centres report
5
AHAC Sector in a Snapshot
2 This count is based on clients with and without Ontario Health Insurance Plan (OHIP).
3 There are 133 First Nations communities in Ontario. It was determined that the AHACs provide service to at least one or more clients from approximately 106 different communities. At the time when the analysis was conducted there was no mechanism to determine which community(ies)
use AHAC programs and services the most.
Female Male undisclosed 55% 42% 3% Gender distribution of AHAC Clients in 2014 13.32% 14.93% 42.35% 24.74% 4.64% Age distribution of AHAC Clients in 2014 Children 0-9 youth: 10 to 19 Adults: 20 to 49 elders: 50+ undisclosed
About
half
of the AHACs
serve non-insured clients.
AHACs provide health services in the following languages:
Oji-Cree, Cree,
Inuktitut, Iroquois, Mohawk, Ojibway, sign language
.
AHACs provide an
interprofessional circle of care
with providers as
diverse as clinicians, mental health providers, traditional healers using a common
electronic Medical Record (eMR), which is nightingale on demand (nOd).
Approximately 80%
of the
First nations communities in Ontario
have had First nations members
access AHAC services.
About
a third of those
served
are in the centres’ catchment areas.
3In 2014, AHACs served
over 50,000
Aboriginal people in Ontario.
2Aboriginal People
in Ontario
Source: Ministry of Aboriginal Affairs, 2014 First nations Reserves Settlements
First Nations
and Treaties
Adhesion to Treaty 9, 1929 Treaty 9, 1905-1906 Treaty 5, 1875 Treaty 3, 1873 Treaty 60, 1850 (Robinson-Superior) Treaty 61, 1850 (Robinson-Huron) Treaty 11, 1798 Treaty 45, 1836 Treaty 94, 1862 Treaty 72, 1854 Treaty 45 1/2, 1836Williams Treaty with the Mississauga, 1923 Treaty 18, 1818 Treaty 16, 1815 Treaty 20, 1818 Treaty 19, 1818 Treaty 29, 1827 Treaty 6, 1796 Treaty 21, 1819 Treaty 7, 1796 Treaty 2, 1790 Treaty 35, 1833 Treaty 3, 1792 Treaty 381, 1781 Treaty 4, 1793 Treaty 3 3/4, 1795 Treaty 13A, 1805Treaty 13, 1805
Joh nson-Butler Purchases 1787-1788/ Williams Treaties 1923 Treaty 3 1/2, 1793 Treaty 57, 1847 Treaty 27, 1819 Crawford’s Purchases 1783 Joh n Collins’ Purchase 1785
The urban Aboriginal population
in Ontario is
150,565
.
Source: Ontario Federation of Indigenous Friendship Centres, 2014
According to the 1991 Aboriginal People’s Survey,
22%
of Aboriginal adults in Ontario reported having
changed
communities
at least once in their lifetime, with Ontario’s
level of off-reserve migration being the highest in Canada.
Source: Canadian Encyclopedia, Urban Migration of Aboriginal People, 2011
Ontario’s Aboriginal population
increased by 24.3%
between 2006 and
2011, compared with 4.8% for the non-Aboriginal population.
Source: Ontario Ministry of Finance, National Household Survey Highlights. Fact sheet 3, 2011
Ontario is the province where the largest
number of Aboriginal people live,
301,425
people, representing 21.5% of the total
Aboriginal population in Canada.
2015 AboriginAl HeAltH Access centres report
7
Ontario
ANISHNAWBe MuSHkIkI
mAin oFFice: THundeR BAy
cAtcHment AreA:
THundeR BAy And AReA mAin oFFice: N’MNINOeyAACuTleR
cAtcHment AreA:
nORTH SHORe OF lAke HuROn, BeTWeen SudBuRy
And SAulT STe. MARIe, AlOnG HIGHWAy 17 And THe
CITy OF SAulT STe. MARIe
NOOJMOWIN Teg
mAin oFFice: AundeCk OMnI kAnInG FIRST nATIOn
cAtcHment AreA:
MAnITOulIn ISlAnd, WHITeFISH RIVeR, eSPAnOlA
And SeVen FIRST nATIOnS
gIzHeWAADIzIWIN
mAin oFFice:
FORT FRAnCeS
cAtcHment AreA:
RAIny RIVeR dISTRICT, FORT FRAnCeS, eMO, RAIny RIVeR
MOHAWk COuNCIL OF AkWeSASNe mAin oFFices: AkWeSASne OnTARIO cAtcHment AreA: AkWeSASne, OnTARIO AkWeSASne, QuéBeC AkWeSASne, neW yORk
WABANO CeNTRe FOR ABORIgINAL HeALTH
mAin oFFice: OTTAWA
cAtcHment AreA:
nATIOnAl CAPITAl ReGIOn
De DWA DA DeHS Nye>S
mAin oFFice: HAMIlTOn
cAtcHment AreA:
BRAnTFORd, HAMIlTOn WITH OuTReACH TO THe nIAGARA
ReGIOn
SOuTHWeST ONTARIO ABORIgINAL HeALTH
ACCeSS CeNTRe (S.O.A.H.A.C)
mAin oFFice: lOndOn
cAtcHment AreA: lOndOn, CHIPPeWAS OF THe THAMeS,
WIndSOR, OWen SOund
AHACs in
Ontario
WAASegIIzHIg NANAANDAWe’IyeWIgAMIg centrAl service locAtion: kenORAcAtcHment AreA: dAlleS, GRASSy nARROWS, nORTHWeST
AnGleS (nO. 33, And nO. 37), WASHAGAMIS BAy, SHOAl
lAke And ISkATeWIzAAGeGAn, WHITedOG, WHITeFISH BAy, RAT PORTAGe, kenORA, MInAkI,
WABIGOOn
SHkAgAMIk-kWe
mAin oFFice: SudBuRy
cAtcHment AreA:
CITy OF GReATeR SudBuRy, WAHnAPITAe, HenVey InleT,
AHACs operate from a wholistic
Aboriginal health framework.
Recognizing Aboriginal rights to
self-determination in health, the framework
focuses on the restoration and
rebalancing of the physical, mental,
emotional and spiritual wellbeing
of Aboriginal peoples, families,
communities and nations.
With individuals and families at the centre, the framework incorporates Aboriginal traditional healers and healing approaches, prevention and promotion community programs,
culturally safe primary care, and effective administration and community governance. due to its vital importance, mental wellness is addressed in many quadrants, including traditional, community programs and primary care. Through this framework, AHACs strive to address the comprehensive continuum of care from promotion and prevention to treatment and rehabilitation, through all the stages of life from pre-natal to elder. The framework also recognizes the importance of the interconnectedness of people, nature and the spirit world. Culture surrounds all that AHACs do.
In the following pages, you will find more information about the work that AHACs do following the four cardinal points of the medicine wheel.
The AHAC Framework
CulTuRAl
PRACTICe IS key,
AS ReFleCTed
THROuGH THe
TeACHInGS OF THe
MedICIne WHeel
And THe FOuR
dIReCTIOnS OF
CReATIOn.
Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
2015 AboriginAl HeAltH Access centres report
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Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
COMMunITy PROGRAMS
Traditional programs are the foundation
for healing in AHACs, who offer Aboriginal
traditional healing services delivered by
elders, healers, medicine people, helpers.
Between 2013 and 2014,
over
30,000
Aboriginal and non-Aboriginal
clients were seen by the AHACs for
traditional programs.
Here are a few examples of
traditional healing
services:
• Storytelling
• Ceremonies, including:
• seasonal
• rites of passage
• healing
• sweat lodges
• Feasts
• Traditional arts and crafts
• drumming
• dancing
• Traditional teachings
• Circles,including:
• teaching
• talking
• healing
• Traditional medicines, doctoring, counselling,
one-to-one visits, medicine walks
Traditional: Creating a Place of Healing
and Belonging Where Culture Is Treatment
Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
COMMunITy PROGRAMS
The AHAC sector offers
the following wholistic
community
programs
to build
healthy communities,
families and people:
• Mental wellness • Trauma-based therapies • Senior’s physical activity • Frail seniors
• Senior’s social isolation • Childhood physical activity • Childhood nutrition • Healthy babies • early years • Housing • Food security • Harm reduction • Concurrent disorders • Homelessness • Oral health screening • Tobacco/smoking cessation
• Cultural programming • Workplace safety • education
• Fetal Alcohol Spectrum disorder (FASd)
• diabetes education
• Chronic disease management • Rehabilitation services
• On-reserve Aboriginal personal development groups (PdGs) • Healthy choices
• Choices Program for youth at risk
• Parent support programming • Community kitchens
Community Programs:
2015 AboriginAl HeAltH Access centres report
1 1
Primary Care:
Culturally Competent
Primary Care within an
Aboriginal-Specific Model
Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
COMMunITy PROGRAMS
The AHACs had
over 102,000
clinical
encounters per year.
4Over 20,000
unique clients accessed
primary care services since the transition to
nightingale on demand (nOd).
56.72
is the average number of visits per
client per year.
64,570
clients had more than 10
encounters per year.
7The
top reasons
for clients accessing
primary care services:
• diabetes (Type II) • Mental health • Hypertension • Well care
Training and supervision of clinical
providers
ensure culturally
competent primary care,
furthering the journey to cultural safety.
Most AHACs also provide
home and
community visits
for primary care.
The clients that they typically see are:
• Frail seniors
• Those requiring palliative/end-of-life care • Those with mental health problems • Those with a disability
• Isolated/remote
In 2014, about 75% of AHACS offered
advanced access
.
4 Between 2013 and 2014. As AHACs went live on NOD at different times, it means that some of them had more available data than others for the above-mentioned timeframe.
5 Between 2013 and 2014. Also, AHACs had different transition times to NOD throughout 2013; last AHAC completing transition towards end of January 2014.
6 Between 2013 and 2014. 6.72 represents the total number of encounters divided by number of unique clients served in the last year.
7 Between 2013 and 2014.
Administration:
Interconnected and
Interdependent
Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
COMMunITy PROGRAMS
• Ministry of Health and long-Term Care (MOHlTC) • local Health Integration networks (lHIns) • Ministry of Children and youth Services (MCyS) • Ministry of Community and Social Services (MCSS) • Aboriginal Healing and Wellness Strategy (AHWS) • Federal government (Health Canada)
• Band councils
• Health Force Ontario (HFO) • Health Quality Ontario (HQO)
• Ontario Federation of Indian Friendship Centres • Municipalities
• Health links
• Community Care Access Centres (CCACs) • Public health units
• Ontario Trillium Foundation (OTF) • Social Planning and Research Council • Right to Play International
• local and regional hospitals
• Aboriginal Community Health Centres (CHCs) – Anishnawbe Health Toronto, Misiway Milopemahtesewin and Chigamik • Association of Ontario Health Centres (AOHC)
• Cancer Care Ontario (CCO)
• Canadian Centre for Accreditation (CCA) • School boards
• Civic organizations (service clubs) • Charitable organizations
• Community foundations • Food security organizations
AHACs have partnerships with:
On average, the base funding that an AHAC receives isin the area of $2M.
Over 250 volunteers contributed with over 15,000 hours of service in the AHACs between 2013 and 2014.
Some of the AHACs are already accredited by the Canadian Centre for Accreditation. The whole sector is working towards accreditation.
The majority of AHACs have processes to assess client experiences.
Most of the AHACs have mechanisms in place to obtain input from caregivers regarding clients’
2015 AboriginAl HeAltH Access centres report
1 3
Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
COMMunITy PROGRAMS
Individuals and Families: Creating a Place of
Healing and Belonging Where Our Voices
Are Heard
At the
core of the circle
are the individuals and families we are committed to serving. All quadrants of the circle work
together in building healthy communities.
Very genuine, kind, and caring. Health practitioners get to
the root of the problem instead of just offering band aid
solutions.
What AHAC clients are saying about service quality, service coordination and culture in these organizations.
The nurses are awesome; very friendly, compassionate,
and thorough.
They are in the community so we have easy access to
their services.
They are always here when I need them!
everything I needed, they took care of.
Mix of non-native and Anishinaabe ways, respectful of
both workers.
Traditional Healing is done really well.
Outreach services to the First nations is successful.
Fn people can’t afford to go
to kenora. Having Fns people
working with their own is a
strength. Proud of the people
that are educated in the
medical field.
It’s good to know Anishinaabe are helping one another for
services.
We are very grateful and pleased with the service provided.
I felt comfortable talking to you because it helps me heal.
Thank you so much for everything. your staff are
amazing to me and my daughter.
you are doing an excellent job. It’s about time Aboriginal
needs are met in our own unique element! Miigwetch!
Core
IndIVIduAlS & FAMIlIeSNorth
AdMInISTRATIOnWest
PRIMARy CARe
East
TRAdITIOnAlSouth
2015 AboriginAl HeAltH Access centres report
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Our Seventh Generation,
Our Future
2015 AboriginAl HeAltH Access centres report
1 5
We are collectively working
toward a self-determined,
independent future – free
from addictions and avoidable
illness – in which all Aboriginal
people feel able to achieve
their full potential. This will be
enhanced when we receive
equitable funding, and
recognition that culture is
healing – that our ways
of knowing and doing
are equal to those of all
other nations.
Association of Ontario Health Centres (AOHC) Association des centres de santé de l’Ontario (ACSO) 970 lawrence Ave. West, Suite 500
Toronto, Ontario M6A 3B6
www.aohc.org/aboriginal-health-access-centres