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Staff Development & Performance Review: Operating Instructions for the Online System

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Staff Development & Performance Review:

Operating Instructions for the Online System

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Introduction

These operating instructions explain Aberystwyth University’s Staff Development and Performance Review (SDPR) online system.

These instructions should be read by the Reviewee and Reviewer and offer a step-by-step guide to the system

Please note: these instructions are currently under development and will change. Always refer to the up-to-date version available at: http://www.aber.ac.uk/en/sdpr/

What is SDPR?

SDPR is the process whereby staff employed by the University can, at least once a year, meet and discuss their role with a Reviewer. Reviewers are normally line managers, or other suitable colleagues who understand the Reviewee’s role and who can facilitate an active discussion with the Reviewee regarding their work and development needs. The SDPR discussion is conducted over three principal stages:

1. A review of the work and development undertaken by the Reviewee during the previous year

2. The setting of new objectives for the coming year 3. Agreeing a training and development plan

Who can view my SDPR information?

SPDR information disclosure will only be available to those directly related to the work of the Reviewee.

A. Review, Objectives and Training Needs Analysis:

This information will only be accessible by:  The Reviewee

 The Reviewer

 Second Reviewer: who is a ‘critical friend’ ensuring the process is undertaken correctly. Second Reviewers may offer guidance to both the Revieweer and Reviewer.

 Head of Department (HoD): in many cases the HoD will be Second Reviewer; however, in larger departments the HoD will have access to SDPR information to enable a full overview of the department for staffing and resourcing.

B. Training Needs Analysis only:

This information will be available to certain support services (CDSAP, Information Services, Health, Safety and Environment), to assist in the planning and resourcing of staff development activities. Although these reports may identify individuals and their developmental requirements they will contain no personal details of individual reviews or objectives.

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Training

Training is available for all aspects of the Staff Development and Performance Review process, including:

• What is SDPR? An introduction for all staff • SDPR Reviewer Skills Training

• SDPR: Pobl Aber People - Training for All Staff

• SDPR: Pobl Aber People - Training for Reviewers and Second Reviewers.

NB: It is advised that all staff attend the ‘What is SDPR? An introduction for all staff’ session. However , it is a requirement that Reviewers complete the ‘SDPR Reviewers Skills Training’ before conducting reviews.

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Section A: Preparing for the SDPR Meeting

Actioned by

Two weeks in Advance of the SDPR Meeting

1. The Reviewer initiates the SDPR process at least 2 weeks before the meeting. Normally by emailing the Reviewee

Reviewer

2. Once the Reviewee has received the e-mail they should:

2.1. Download a copy of the SDPR form via https://www.aber.ac.uk/en/sdpr/

2.2. Read through sections in preparation of SDPR meeting

Reviewee

3. Login to Pobl Aber People https://abw.aber.ac.uk/Agresso/

4. Check all Personal information is correct

4.1. Your Employment > Your Personnel information

5. Check the following information is correct:- 5.1. Welsh Language Standards

5.2. Preferred Language of Correspondence 5.3. Work Location – Building

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NB: to update information:-

 Move cursor to appropriate text field  Highlight line

 Press delete button

 Press space bar (this then lists all available options)

 Select correct value  Press “Save”

6. Check contact information is up to date 6.1. Next of kin

6.2. Emergency 6.3. Beneficiary

NB: Save button must be selected to apply any changes

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7. Update HESA details

For further information regarding HESA data and why it is required; please check the Aberystwyth university planning web pages

NB: Save button must be selected to apply any changes 8. Update Diversity information

For further information regarding Diversity data and why it is required; please check the Aberystwyth university Equality and Diversity web pages

NB: Save button must be selected to apply any changes

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9. Update Declaration of Interests

For more information regarding Declaration of Interests and why it is required; please visit the Aberystwyth University finance web pages.

NB: Save button must be selected to apply any changes 10. Update My Preferences

NB: Save button must be selected to apply any changes 11. Exit Pobl Aber People

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Section B: The SDPR Meeting

NB: At no point should the Reviewer refer to items or work related issues not agreed on the previous SPDR form, unless, they have been discussed at subsequent inter-review meetings.

This means issues relating to discipline must not be referred to in the SDPR process, unless, these issues have been agreed in advance. The Reviewee must therefore be fully aware of all issues for discussion and not be surprised by the Reviewer with last minute inclusions or issues that should have been dealt with on a daily management basis.

Likewise, the Reviewee must not refer to issues of grievance or complaint unless; these issues have been agreed in advance. The Reviewer must therefore be fully aware of all issues for discussion and not be surprised

by the Reviewee with last minute inclusions or issues that should have been dealt with on a daily management

basis.

1. The SDPR meeting should, if possible, take place in a neutral environment, which is neither the Reviewer’s or Reviewee’s normal work space. The location of the meeting should be

• Quiet

• Free from distractions (computer, mobile telephone, work colleagues). • Conducive for a conversation.

• Set up in a non- hierarchical manner e.g. the Reviewer and Reviewee should be not sit either side of a desk, but sit in a neutral ‘five o’clock position’ with a suitable writing surface available if needed. • ‘Do Not Disturb’ sign should be placed on the door

2. Adequate time should be set aside for the meeting. The Reviewer should ensure: • Time is booked out in their diary.

• Adequate time is added on for writing up.

• The meeting should have a defined start and end point

Starting the Meeting

3. The Reviewer should welcome the Reviewee and ensure they are settled and comfortable before beginning

the interview. The Reviewer should explain the purpose of the SDPR process and ensure both parties understand what will be discussed and what is not relevant to the process

During the Meeting

4. The Reviewer will introduce each of the SDPR questions in turn and discuss with the Reviewee their responses to each question:

Q1. Refers to what have been the Reviewee’s main objectives and activities over the last twelve months. The Reviewee should give examples of what contribution they have made e.g. day to day tasks,

projects, etc; and how these relate to the department’s principal objectives.

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contributed to their success or what factors prevented these objectives from being achieved. The Reviewer should ask what could you have done differently which may have assisted in the process? Q3. Refers to the features of the Reviewee’s role that gave the most/ least satisfaction over the review period. By understanding what motivates the Reviewee, the Reviewer may be better able to create interesting objectives for the coming review period.

Q4. Refers to what the Reviewee will broadly be expected to achieve in the next 12 months, what are the main objectives and activities likely to be in relation to the team and department`s objectives?

Q5. Refers to what challenges the Reviewee and Reviewer may anticipate in meeting these objectives. Mutually agreed strategies for overcoming these challenges can be discussed and recorded in this section.

Summarising the Meeting

5. Once the questions have discussed the Reviewer and Reveiwee need to summarise the discussion and set objectives for the forthcoming year. Agreements need to reached on:

The Review

• Objectives achieved (the measure of performance)

• Objectives which have failed to be achieved and the reasons they were not achieved.

• If required re-setting previous targets with remedial measures to improve the chance of success.

Objective Setting

• Outlined 3-5 SMART objectives for the coming twelve months, aligned to the department’s principal objectives which should include:

• Objectives relating to performance enhancement e.g. targets that relate to the improvement of work processes

• Objectives relating to personal development e.g. targets that relate to training and development of the individual

Training & Development Plan

• Defined personal development / training plan

Concluding the Meeting

6. The meeting should conclude on time with a defined plan of actions. Both parties must be aware of what actions they are required to undertake, and when these actions must be completed. It is suggested that this is conveyed in an email from the Reviewer to the Reviewee.

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Section C: Post SDPR Meeting Tasks

1. The Reviewee should complete the Review form (.doc) with the items covered in the meeting and save the file in a accessible location

Reviewee 2. Login to Pobl Aber Peoplehttps://abw.aber.ac.uk/agresso/

3. Choose Forms

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5. Move cursor to Form Description and enter todays date in the format YYYY-MM-DD (i.e. 2015-06-01)

Reviewee

6. Move cursor to Employee Name and select your name from the list (type surname or employee number or space bar to list all)

7. Move cursor to Department (either type department name or press space bar to list all departments)

8. Move cursor to Job title of role and enter your job title

9. Move cursor to Academic Year for Review and use the drop down icon to list available values

10. Move cursor to Reviewer and select your Reviewers name from the list (type surname or employee number or space bar to list all)

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11. Move cursor to Second Reviewer and select your SecondReviewer’s name (type surname or employee number or space bar to list all)

NB: In the case where this is only one reviewer, please enter the same reviewer in the second reviewer field.

Reviewee

12. Press ‘Save as Draft’

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Browse for saved SDPR document

Reviewee

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Reviewee

15. Select ‘Are you on Probation’ (tick if “yes” / blank if “no”)

16. Press ‘Submit form’ when ready

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1. Reviewer will receive a notification via e-mail / Pobl Aber People 2. Login to Pobl Aber Peoplehttps://abw.aber.ac.uk/agresso/

3. Click on the current Tasks icon

4. Select task

Reviewer

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6. Open SDPR document Reviewer

7. Save As document

8. Open document to check that all objectives are as per SDPR review

9. Update SDPR Reviewer Response with your comments

10. Update Outcome (use drop down to select appropriate response)

11. Press ‘Approve’ or ‘ Reject’ button

NB: All approvals will be distributed to second reviewer, all rejections will be distributed to the Reviewee to enable the recommended changes to the SDPR

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1. Second Reviewer will receive a notification via e-mail / Pobl Aber People 2nd Reviewer 2. Login to Pobl Aber Peoplehttps://abw.aber.ac.uk/agresso/

3. Click on the current Tasks icon

4. Select task

5. SDPR available

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7. Save As document 2nd Reviewer 8. Open document to check that all objectives are as per SDPR review

9. Update SDPR 2nd Reviewer Response with your comments

10. Update Outcome (use drop down to select appropriate response)

11. Press ‘Approve’ or ‘ Reject’ button

NB: All approvals will be distributed to Reviewee (to accept), all rejections will be distributed to the Reviewee to enable the recommended changes to the SDPR

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1. Reviewee will receive a notification via e-mail / Pobl Aber People 2. Login to Pobl Aber Peoplehttps://abw.aber.ac.uk/agresso/

3. Click on the current Tasks icon

Reviewee

4. Select task

5. Scroll page down to view Reviewer and second Reviewer comments

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 If you accept the outcome, press the ‘Accept’ button

NB: Make sure that the SDPR is processed

 If you reject outcome, the Reviewer and Second Reviewer process will restart and be distributed to the Reviewer

References

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