Last updated as of 15 Oct 2014 Welcome to JobsCentral!
This is a quick guide to help you navigate the new JobsCentral Employer Module, to understand and use the features available. You can use the outline below to pinpoint the section and check out the respective page. Please kindly refer to the outline to find the section and the pages. We hope the guide will serve you well. For support to areas not mentioned, kindly contact your Account Manager or reach out to customer support via our online form.
Content Outline
Register / Login Page 2
Dashboard Page 4
Jobs Page 5
Job Listing Page 6
Job Posting Page 7
Applications (by position) Page 11
Applications (all) Page 15
Resumes Page 16
Resume Search Form Page 17
Resume Search Results Page 20
Resume Preview Page 22
Manage Resume Page 24
Account Tools Page 25
My Account Page 26
Account Information Page 27
Account Users Page 28
User Group Page 29
User Info Page 30
Last updated as of 15 Oct 2014 Register / Login
This is the Landing Page of the employer module. Those without an account will be able to express the interest. Only employers with credits will be able to log in and post job/mine resume.
Should you forget your password, please use the “Forgot your password” function to have a temporary password sent to you. You can refer to the guide. Should you need help on the login email, kindly contact us at enquiry@jobscentral.com.sg with your company name and nature of enquiry.
Last updated as of 15 Oct 2014 Should it be the first time you log in, you will be prompted to setup your challenge questions. This one-time prompt is a safety measure intended to prevent unauthorized users from logging into your account.
Last updated as of 15 Oct 2014 Dashboard
Once you have logged in, this is the Dashboard that you will see. The Dashboard provides a snapshot of your account’s activity over the past 7 days and quick links to actions you can take, including job posting or resume mining. If your email is linked to multiple accounts, you can toggle between the different accounts using the account dropdown list.
Last updated as of 15 Oct 2014 Jobs
From the Dashboard, you can click on the tab Jobs & Applications to view the list of active jobs. You can use the shortcut tool to choose the job product that you want to post. It will reflect the
remaining credits available.
Last updated as of 15 Oct 2014 Job Listing
On My Job page, you will be able to see all the jobs that you have posted. By default, it will show you the active jobs. You can click on the tabs to navigate to view expired jobs.
Within the table, the jobs are sorted by alphabetical order of the job title. There are a number of actions you can take on this page:
Delete – Disable an active job
Auto-Renew – Schedule for the job to be reposted after it expires
You can see the total number of applications received since the last time the job was posted / reposted (clickable to view applications for the job).
Last updated as of 15 Oct 2014 Job Posting
When you click on Post a Job, it will first prompt you to choose from the different job types that you have purchased.
For all existing jobs, you have the option to save it as a template. If you often post a job of similar nature, saving them as template saves you time as the key fields will be pre-filled. You can save a template after you have finish posting a job.
Last updated as of 15 Oct 2014 You will be shown the respective job posting form after you have selected the product on Post a Job page. Mandatory fields are marked an * for your convenience.
For employers with the job description saved in .doc or .txt file, you can now upload your file and we will extract the text with the supported formatting.
Last updated as of 15 Oct 2014 Employers have two options to receive applications by – Either via email or redirection of jobseekers to their own website. For either option, the employers can still log in to the module to manage the applicants and applications. Please note that for basic jobs, applications can be receive via email mode only.
After profiling the job, they will prompt you on when you like for the job to be posted. Should you opt for the job to be posted later, the job will be saved under “Pending” on My Job page and the credit will not be deducted till the day of activation. If there is insufficient credit, the job will not be posted.
Last updated as of 15 Oct 2014 After you confirmed the job posting, you will be taken to View Job page:
Job Posting tab – Preview of job, Status of Job + Tools to act on the job
View Applications tab – View all the applications for the job since its latest posting
Under Job Posting tab, there are links to useful tools:
Copy to Active – This tool replicates the job and allows you to edit the job prior to new posting
Template from this Job – This tool allows you to save the job as a template to facilitate subsequent posting.
Auto-Renew (1 month) – This tool helps you to schedule for the job to be reposted after it expires.
Last updated as of 15 Oct 2014 Applications (by position)
On My Job page, you will have the options to view the applications by job (under “Apps Received”
column) or all the applications received (via the left column). Please note that the “Apps Received”
column shows you the total number of applications since the job was last posted/reposted.
Last updated as of 15 Oct 2014 When viewing applications by position, by default you see the “Active Applications”. These are the candidates who pass your job’s filtering criteria (they will be marked with Passed Filter) and also non-member applications. The applications are sorted by period of 90 days to allow you to better access the most recent applications first.
For the table, key profiles are shown for a quick preview. There are tools within the table that you can use to rate your applicants for easier facilitation. The ratings are sortable. The ratings are visible only to other users who have access to this account, not the jobseekers.
Stage – You can use this tool to reflect which stage along the interview process the applicant has reached.
Rating – You can score the jobseekers from a scale of 1 to 10, 10 being the highest
Flags - You can use flags to reflect your perspective of the candidate (Green = Good Candidate. Yellow = Needs Further Review, Red = Unacceptable)
Last updated as of 15 Oct 2014 When you click on an applicant’s name, you will be able to see the full profile + resume of the
applicant. The content of the resume attachment is extracted for easy review. Candidates who failed the filtering criteria (if any) will be marked with Failed Filter.
The ratings are visible only to other users who have access to this account, not the jobseekers.
We have provided tools to help you manage the applicants:
Email Candidate - You can now use the module to send out an email to your applicants.
Should they respond, it will be sent to your email directly (we do not facilitate subsequent correspondence). Please note that all emails must be recruitment-related.
Download – You can use this feature to download the candidate’s resume attachment.
Forward – You can use this feature to forward the application to others via email.
Delete – You can shift any Active Application (that pass filtering criteria) to Deleted Applications pool.
Last updated as of 15 Oct 2014 To elaborate further on the tool “Email Candidate”:
This feature allows you to send email to candidate/s via the module. There is a cap of 10 recipients each round. You can include a link to direct them to a job. You can use the tags function to make it easier for you to customise when sending to multiple candidates.
Should they respond, it will be sent to your email directly (we do not facilitate or store subsequent correspondence).
Please note that all emails must be recruitment-related. Companies found misusing this feature will be barred from the site, with no refund on outstanding products.
Last updated as of 15 Oct 2014 Applications (all)
On My Applications page, you will be able to view all the applications you have received (stored up to one year from date of application). By default, it will show you the applications your jobs have received since the last login. You can sort the applications via the different column header or search fields provided.
You can utilize the checkbox and dropdown list to implement bulk action on the applications as well.
Email Candidate - You can now use the module to send out an email to your applicants.
Should they respond, it will be sent to your email directly (we do not facilitate subsequent correspondence). Please note that all emails must be recruitment-related.
Forward Application – You can use this feature to forward the application to others via email.
Delete – You can shift any Active Application (that pass filtering criteria) to Deleted Applications pool.
Last updated as of 15 Oct 2014 Resumes
From the Dashboard, you can click on the tab Resume Search to view the resume search form. You can use the shortcut tool to set your filtering criteria (keyword, location and Last activity) to view the results. Should you need more filtering fields, please access the Resume Search Form.
Last updated as of 15 Oct 2014 Resume Search Form
On Resume Search page, you will be able to set your filtering criteria and be able to request for the resumes of relevant candidates.
Should you have purchased more than 1 database, you will be able to choose from the list:
- SGDE / SGEA / SGFP: JobsCentral Database - SGUNI: BrightMinds University Database - SGPLY: BrightMinds Polytechnic Database - SGITE: BrightMinds ITE Database
The most basic way for search is using Keywords. Other than searching by profile, the new resume parsing function allows us to search the keywords within the attachment as well. This in turn return better results for you.
For exact phrases, please use “ “ e.g. “Human Resource”
For either of two words, please use “or” e.g. Accounting or Finance For both words, please use “and” e.g. Banking and Finance
Last updated as of 15 Oct 2014 You can search either based on “Last Activity” or “Last Modified”.
Last Activity – Jobseeker has logged in and had an action on site (ranging from job search, profile update, job search or application, course search etc)
Last Modified – Jobseeker has logged in and updated his profile or resume
If you need more search fields, you can click on [+] Show Additional Search Options on the Resume Search page. This will show you the expanded list of the available fields (attached is a screenshot of partial list).
Last updated as of 15 Oct 2014 On the right side bar under “Utilities” on Resume Search page, this shows 3 of the most recent actions for each section. There is a “View All” function to route you to the respective pages to view all the actions taken.
Search History – This tool shows you the 3 most recent resume searches made (reflecting the criteria selected). You can opt to view the entire Search History (store most recent 100 entries for last 7 days).
Resume Tags – You can tag resumes even prior to mining. This tagging will be shown to yourself and other users of this account, not the candidate. Clicking on the tabs will link you to the table with all the tagged resumes. You can opt to view the entire list of Resume Tags that you have created.
Hidden Resumes – You can hide resumes so that they do not surface within searches even if they match the criteria set. This is not apparent to the jobseekers. You can opt to view the entire list of Hidden Resumes. You have the option to unhide the resumes at any one time.
Last updated as of 15 Oct 2014 Resume Search Results
This is the results table, returning matching resumes that fulfills your filtering criteria. For your convenience, the resumes are sorted by relevancy based on your search criteria.
There is a “Search Options” on the left hand side to help you tweak your search criteria without returning to Resume Search page. You can have the option to Save Search so that you can be notified whenever there is a new resume relevant to your search comes up.
You can click on the candidate’s name to view the resume and review the relevancy of the candidate:
- If their resume is open, it will be released to you immediately after you request for it
- If the resume requires permission, the jobseeker will receive a notification to confirm whether to release the resume to you. The request will expire in 7 days and the jobseeker will return to the pool 1 month later. Their resume will be greyed out so you know these are pending jobseekers’ actions.
Last updated as of 15 Oct 2014 Each resume is presented in block style, with the key fields showcase to allow you a quick preview.
Each resume is marked with the relevant icon/s to inform you either the actions taken on the resume, or alternatively the type of resume which will impact on the actions you can take on them.
The legend is provided here for your reference
Last updated as of 15 Oct 2014 Resume Preview
Prior to mining, you can preview the selected resumes. Though their contact details and
attachments are hidden, you will still be able to assess the relevancy of the candidate based on their education background, work history, skill set and the desired position (if filled in).
Last updated as of 15 Oct 2014 Should you like to confirm the candidate, you can click on “Unlock Resume”. A prompt will be
shown, reflecting the outstanding credits you have and the permission setting of the candidate.
If the resume is open, one credit will be deducted and the resume will be released to you immediately. It will also be saved to the Purchased Resumes pool.
If the resume requires approval, the credits will not be deducted until they opted to release it to you (within 7 days from date of request). You can keep track of all your requests via Pending Resume pool. Once accepted, you will receive an email notification and can access the resume via Purchased Resume pool.
Last updated as of 15 Oct 2014 Manage Resumes
From the top tab of “Manage Resumes”, you will be able to access the three groups of resumes that you have already acted on, namely
Purchased Resumes – Resumes that you have requested for and released to you (be it open resume or resumes that have been approved)
Pending Resumes – Resumes that you have recently requested, pending the jobseekers’
release. All requests will be valid for 7 days before they become mineable 1 month later.
Rejected Resumes – Resumes that you have requested for, and have been rejected by jobseekers. These will remain within the rejected pool for 1 month before it is released to the mineable pool again.
From the Purchased Resumes page, you will be able to export selected resumes into excel.
Last updated as of 15 Oct 2014 Account Tools
From the Dashboard, you can click on the tab Account Tools to select the account you are looking at.
For each account, you will be able to view purchases, add or edit user and the corresponding user setting, and tweak any other settings on the account level.
Last updated as of 15 Oct 2014 My Account
From My Account page, you will be able to see the full list of accounts your email is linked to. Only the users of each account will be able to view the jobs, applications and/or resumes under that account.
You have the option to deactivate the account (only if the account doesn’t have any live jobs or pending RDB requests on the account).
Last updated as of 15 Oct 2014 Account Information
This page provides you a quick look at who the purchase was made under, and the full list of active products. The status of the manager indicates that this person has the ability to add users and change access on other users.
The active products are split into two tables, namely Job Products and Other products. Within each table, the items are sorted according to ascending date of expiration.
Last updated as of 15 Oct 2014 Account Users
This page allows you to view all the tagged users to this account and the respective permission level.
You will be able to tweak the setting of other users if you are tagged a “Manager”.
You can use “Add User” function to introduce more members to access the account. If they already have an account with JobsCentral, do use “Registered User” for faster turnaround. They will receive an email notification regarding this addition.
Last updated as of 15 Oct 2014 User Groups
Should you like to segment the users of the account into different groups, you can use the User Group function. The jobs, applications and resumes made by the group will be visible to the group members only.
Last updated as of 15 Oct 2014 User Info
You can access this page to change your profile and login information, including email and password.
