Webinar-Series on Improving Care for
Behavioral Healthcare Clients seen in
Emergency Rooms and Acute Care Settings
begins January 12, 2011
at 3:00 PM
IBHI
Alden (Joe) Doolittle, Moderator [email protected]
Peter Brown, Executive Director [email protected]
About IBHI
: IBHI is a charitable organization formed in 2006
dedicated exclusively to improving the quality and outcome of
mental and substance use (behavioral) health care.
Our
AIM: Create a national learning organization and
movement to invite organizations out of their silos. Bring
people together to translate a passion for quality
improvement into sustained action that dramatically
improves behavioral health care outco
mes.
To learn more about translating a passion for quality
Improvement check out our web page www.ibhi.net IBHI is a
national organization: Home Office – Albany New York
Improving Flow and Reducing
Agitation in Your ED
A Webinar Reviewing the IBHI Collaborative on
Improving Care for Consumers in Emergency
Departments
Stuart Buttlaire, PhD.
Larry Philips, CSW
IBHI Innovation Webinar Series Continues:
•January 26, 2011 -Reducing Suicide Rates to Zero by Practicing Perfection - M. Justin Coffey, MD, Chief ECT Service & Physician Champion, Perfect Depression Care in Chronic Disease, Henry Ford Health System, Detroit, MI
•February 9, 2011 - Lessening Agitation and Confrontation in the ED: Practicing Fundamentals of non-Coercion - Jon Berlin MD, Assistant
Clinical Professor, Psychiatry, Medical College of WI; and faculty to the IBHI Collaborative.
•Second Cycle begins March 8, 2011 on: Re-designing BHC
•Hold the dates: March 9, 2011, Avoiding Unplanned Re-Admissions; •March 23, 2011 - Lessons Learned in avoiding unnecessary BHC Emergency Room Visits;
•April 6, 2011 - Using Peer Counselors in the ED to improve Patient and Staff experience
The Improving ED Care for BH Clients
Collaborative
• Six hospitals
• Including pre-work eleven months
• Three face to face meetings
• Bi-weekly or monthly group telephone calls
• Common measures of results
• Each hospital paid $15,000 plus travel and
lodging
Collaborative Aims
• ED Care For Behavioral Health
Clients is the “Canary in the Mine”
• Create new knowledge for improving
care of persons with behavioral
healthcare needs cared for in hospital
Emergency Departments
• Improve hospital functioning and
effectiveness and
• Establish subsequent collaborative
efforts nationally
Key Elements of
Breakthrough Improvement
Will to do what it takes to change
to a new system
Ideas on which to base the design
of the new system
What are we trying
to
accomplish?
How will we know that a
change is an improvement?
What change can we make that
will result in improvement?
Model for
Improvement
Act
Plan
Our Speakers and Process
Larry Phillips DCSW, Program Manager, St. Anthony’s Hospital/SSM, Oklahoma City, OK&
Stuart Buttlaire, , PhD, MBA, Regional Director of Inpatient Psychiatry & Continuing Care, Kaiser Foundation Health Plan N. California, Oakland, CA
Note: There will be 5 Minutes of questions/answers via phone or 5 questions which ever takes 5 minutes between our
speakers. Also questions/discussions following Larry Phillips until 4:00 PM. When muted please email your questions to
Announcing an IBHI Virtual Learning Collaborative on
Transforming Care to Avoid Readmissions for Behavioral Health Consumers
• Aim: Assist participating hospitals and communities to reduce rate of behavioral health
consumers unplanned returns to inpatient status within 30 days of discharge by 10 % • Method: Build a learning community through an interactive web-based application of
Institute for Healthcare Improvement (IHI) the Transforming Care methodology. The
approach brings together Model for Improvement, Idealized Design concept and a concept of Innovation; to re-design processes of care for new standards of performance.
• Schedule February 28, 2011 – January 14 , 2012
Initial Web-based Learning Sessions February 28 &March 8, 2010 ( 2 half days)
• March 21, 2011—January 14, 2011 - Bi-Weekly review of specific changes and results
via conference call; expert –resourced conference calls, possibly one two day live meeting • June 16 &17, 2011 – Two half day Webinars on areas of interest and initial results,
including outside experts on specific issues – possible live session
• January 7 & 14, 2011 Two half day Webinars Sharing results and celebrating success. For More information contact either Peter Brown of Joe Doolittle at [email protected], or
IBHI Innovation Webinar Series Continues:
•January 26, 2011 -Reducing Suicide Rates to Zero by Practicing Perfection - M. Justin Coffey, MD, Chief ECT Service & Physician Champion, Perfect Depression Care in Chronic Disease, Henry Ford Health System, Detroit, MI
•February 9, 2011 - Lessening Agitation and Confrontation in the ED: Practicing Fundamentals of non-Coercion - Jon Berlin MD, Assistant
Clinical Professor, Psychiatry, Medical College of WI; and faculty to the IBHI Collaborative.
•Second Cycle begins March 8, 2011 on: Re-designing BHC
•Hold the dates: March 9, 2011, Avoiding Unplanned Re-Admissions; •March 23, 2011 - Lessons Learned in avoiding unnecessary BHC Emergency Room Visits;
•April 6, 2011 - Using Peer Counselors in the ED to improve Patient and Staff experience
