TargeTing The
problem TogeTher
18 october,
Marriott Grosvenor Square, London
Media Partner
postevents.co.uk/fraud
Fraud 2012 has been accredited by the Cii and can be included as part of your Cii CPd requirement should you consider it relevant to your professional development needs. For more information please visit www.cii.co.uk/cii.aspx
assoCiate sPonsor
Dear Colleague,
Over the last 12 months, the insurance industry has truly demonstrated its ability to come together
in the fight against fraud, as well as collaborating with external agencies. But there is much work
still to be done, and we must make sure we capitalise on our progress so far to ensure continued
improvement.
Post’s annual Fraud event is the leading forum in which to define and debate better ways of
combatting fraud. This year’s programme will touch on key industry initiatives such as IFED and the
IFR, as well as taking a close look at emerging fraud trends. As always, the conference will provide a
unique opportunity for the leaders in the field to network and share best practice with their peers,
ensuring the industry continues to stay one step ahead of the fraudsters.
I look forward to seeing you at the conference in October.
Jonathan Swift,
group editor in chief,
Post Magazine
Who you will meet:
Claims Controller
Claims Director
Counter Fraud Manager
Director of Fraud
Fraud Investigation Officer
Head of Investigation
Senior Claims Adjuster
Special Investigations Manager
Technical Claims Manager
Venue Details
Marriott Grosvenor Square
Grosvenor Square
London, W1K 6JP
T: +44 (0) 20 7493 1232
OXFORD STREET
GROSVENOR SQUARE
BOND STREE
T CUMBERLAND GA
TE
PARK LANE
NORTH A UDLEY STREE
T DUKE STREE
T
GROSVENOR STREE T BROOK STREE
T
UPPER BROOK STREE T
UPPER GROSVENOR STREET
BOND STREET MARBLE ARCH
HYDE PARK
Marriott Grosvenor
Square
TargeTing The
problem TogeTher
8.30 Registration and coffee 9.30 Chairman’s welcome
9.40 Analysing emerging fraud trends
Keeping up with the fraudsters: How is fraudulent activity likely to evolve in the next 12-24 months?
What impact will the MoJ and Jackson reviews have on fraudulent personal injury claims?
What are the developing areas for fraudulent claims and how can insurers get up to speed on them quickly?
David phillips, chairman, InSuRAnCE FRAuD InVESTIGATORS GROuP 10.10 An update on the Insurance Fraud Enforcement Department
What impact has IFED had on the rate of prosecutions for insurance fraud?
Is the current funding model correct, and will savings from fraud reduction enable insurers to recoup their investment?
Detective Chief inspector David Wood, City of London Police 10.40 An update on the Insurance Fraud Register
Evolution of the IFR and its objectives
Examples of where the IFR is likely to be most effective in using its data about known fraudsters Pilot results
Official launch and learnings to date since launch
richard Davies, global chief fraud control officer, AxA GROuP, head of fraud, AxA uK and project sponsor, Insurance Fraud Register
11.10 Questions and comments 11.25 Coffee
12.00 Interactive focus sessions
Managing an increase in commercial property fraud
Online claims: Balancing fraud prevention with customer service
A day in the life of a loss adjuster: Lessons learned from the front line of fraud detection
Morning Programme
13.00 Lunch
14.15 Evidence in Practice:- Introducing new Technologies Practical evidence gathering
Admissibility
Impact on fraud handling strategies
naomi grant, partner, BERRyMAnS LACE MAWER Simon hammond, partner, BERRyMAnS LACE MAWER Sarah hill, partner, BERRyMAnS LACE MAWER
14.50 Panel debate: Identifying and mitigating application fraud
Current trends in application fraud, from fronting to compromised cards What are the most effective prevention and detection techniques?
What can brokers do to tackle fraud at the front end?
Steve gaywood, head of counter fraud – product, AxA PERSOnAL LInES 15.30 Coffee
16.00 Why do people commit fraud?
understanding the psychology of criminals
Do fraudsters know that they are not committing a “victimless crime”?
How can insurers use insights into criminal psychology to reduce fraud losses in the future?
professor martin gill, director, PERPETuITy RESEARCH InTERnATIOnAL 16.30 Fraud at board level: The CEO’s view of fraud
How do the people at the top of an insurance company view fraud?
How can fraud managers get their issues on the board’s agenda?
Ensure that the impact of fraud is understood across the business andrew Torrance, CEO, ALLIAnz InSuRAnCE
17.00 Questions, comments and close of conference
register now
Phone: 020 7004 7460
Email: [email protected]
Web: www.postevents.co.uk/fraud
The insurance Fraud awards 2012 3 october, The brewery london
A complete sell out for the past three years, in their fourth year The Insurance Fraud Awards will move to the fabulous Brewery, located in the heart of London City and will continue to recognise the industry’s on-going efforts to combat and prevent insurance fraud. Book your place today!
For details visit: www.theinsurancefraudawards.co.uk
Afternoon Programme
sponsors
assoCiate sPonsor
Berrymans Lace Mawer LLP is a leading dispute resolution law firm specialising in the liability and insurance sectors. We have the capability to identify, investigate, defend and prosecute the full range of fraudulent claims. Our approach combines the highest level of quality with tight case management procedures, project management and niche process expertise.
As a leading insurance law practice, acting for the uK’s largest insurance companies, we work hand in hand with our clients to understand their present and historic challenges and their current philosophy on fraud. Through this partnership approach we apply our unique methodology and vision to all stages of the risk management and claims process to deliver a bespoke fraud solutions service.
For further information please visit
blm-law.com or contact [email protected]
Media Partner
Fighting Insurance Fraud. The Insurance Fraud Bureau (IFB) are committed to working collaboratively to protect honest customers from the effects of fraud. www.
insurancefraudbureau.org
sponsor opportunities
there are a wide range of commercial opportunities are available at Fraud 2012.
to discuss the options please contact:
Katy Weaver t: 020 7316 9423
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Venue Details: Marriott Grosvenor Square, Grosvenor Square, London, W1K 6JP
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Steve Hands, Post magazine events Incisive Media
Haymarket House 28-29 Haymarket, London SW1y 4Rx
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Web: www.postevents.co.uk/fraud
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18th october 2012, Marriott Grosvenor Square, London
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