Basic Operations: Answering, Ending and Placing a call
Using the handset Using the handset To get a dial tone:
Pick up the handset Hang up the handset Using the handset
Pick up the handset Using the speakerphone Using the speakerphone
Press the Answer soft key Press the End Call soft key Press New Call soft key
Pick up the handset at any time to or or
make the call private Press the Speaker button Press the Speaker button
Using the Headset
Using a Headset Be certain the Headset button is lit
Be certain the Headset button is lit Press the End Call soft Key Press New Call soft key Press the Answer soft key
To Dial:
Dialing inside LTISD Dial Extension Only Dialing a Local Call
Dial "9" + 512 + number Dialing a Long Distance Call
Dial "0" + "1" + Area Code + number Place a Call
Operating Your Cisco IP Phone
Quick Reference Guide
Answer a Call
Using the speakerphone
Using a headset
End a call
Foot Stand Adjustment LCD Display
Message Waiting Light
Dialing Pad
Soft Keys
Scroll Key
On Screen Mode Buttons Function Toggles
Voicemail
Check Voicemail From your phone
x Press the Messages button
x You will be prompted to enter your password (the default password is 3324), followed by # From another phone in the district
x Press the Messages button
x You will hear the recorded name of the person whose phone you are using Press*
x You will be prompted to enter your ID (this means your extension), followed by # x You will be prompted to enter your password, followed by #
From a phone outside the district x Dial 533-(Your Extension)
x When the Cisco Unity Messaging automated recording begins, press *
x You will be prompted to enter your ID (this means your extension) followed by # x You will be prompted to enter your password, followed by #
Initial Voicemail Options: After listening to a message To forward a message
Press 1 To play messages Press 1 To repeat message x Finish listening to the message
Press 2 To send message Press 2 To save message or
Press 3 To review old messages Press 3 To delete message x Press # to stop the message
Press 4 To access Setup Options Press 4 To reply to message x Press 5 to forward the message Press 0 To access help feature Press 5 To forward message x Press ## to enter the extension
Press * To exit voicemail Press 6 To mark it new to forward the message to
Press 7 To skip back (rewind) x Enter the Extension, followed by # Press 9 To hear message properties The extension will be repeated. If
Press # To stop message the extension is correct, press#
x Press 1 to add another person x Press 2 to record an introduction to
the message
x Press 3 for message options or
x Press # to forward message as is
To exit voicemail
x Press * and hang up the handset
x Press the Message Button
x When prompted to enter you password, instead press#
x When the Cisco Unity Messaging automated recording begins, dial the person's Extension Number x Listen to the person's greeting and then leave your message
or
x To bypass the person's greeting, wait until it begins and then press #
Forwarding All Calls to Voicemail or to Another Phone
Call Forward
x Press the CFwdALL soft key
x Listen for the two beeps, and then enter the destination phone number To Forward to a Phone inside LTISD
Enter Extension Only To Forward to a Phone Outside LTISD
Enter '9" + number To Forward directly to Voicemail
Press the Messages button
x Your LCD screen should now read "Forwarded to" the location you selected Cancel Call Forward
x Press the CFwdALL soft key
x A beep confirms cancellation of call forwarding, and your LCD screen no longer reads "Forwarded to"
x Press the Hold soft key If only one call is on hold To Automatically Place First Call on Hold x Be certain the call is highlighted x Press to Answer soft key
x Press the Scroll Key to scroll up or
down to highlight the call To End First Call Before Answering
x Press the Resume soft key Second Call
x Press the End Call Soft key to end If more than one call is on hold first call
x Press the Scroll Key to highlight the x Press the Answer soft key to answer
call you want to pick up second call
x Press the Resume soft key
Placing a Call on Hold / Answering a Second Call
Place a Call on Hold Pick up a Call this is on Hold Answer a Second Call
Leave a Voicemail Message without Calling the Recipient
Transfer a Call to an Extension Transfer a Call Directly to Voicemail Conference a Call
While you are on an active call While you are on a active call x Place a call to first party (Do not place the call on hold) (Do not place the call on hold) x Press the More soft key x Press the Transfer soft key x Press the Transfer soft key x Press the Confrn soft key x Dial the Extension Number x Press * and dial the Extension Number x Dial the next number
x Press Transfer again x Press Transfer again x Dialing inside LTISD
Dial extension only x Dialing a Local Call
Dial "9" + number (may require 512 + number) x Dialing a Long Distance Call
Dial "9" + "1" + Area Code + number x Press Confrn button
Conference is now in place
Adjust the Volume Change the Ring Sound Adjust the LCD Screen Contrast
Adjust the Ringer Volume x Press the Setting button x Press the Setting button While you are not on a call: x Use the Scroll key to highlight x Use the Scroll key to highlight
x Press the + or - on the Volume Ring types Contrast
button x Press the Select soft key x Press the Select soft key
x Default Rings is highlighted x Press the Down and Up soft key to
x Press the Select soft key adjust the contrast
x Press the Scroll key to scroll up or
or down to your choices x Press the + or - on the Volume x Press the Play soft key to hear the button to adjust the contrast
highlighted ring x Press the Save soft key
x Press the OK soft key to select the highlighted option as your ring x Press the Exit soft key
Customizing Your Phone: Volume, Ring, Contrast
Transferring a Call / Conferencing a Call
View Missed Calls, Placed Calls, Placed Calls, or Search the Directory Press the Directories button
Press the Scroll key to scroll up or down to your choice 1. Missed Calls 3. Placed Calls 2. Received Calls 4. Corporate Directory Press the Select soft key to select your choice
Press the Scroll key to scroll up or down to a phone number
To dial a Call in the Missed Calls, Received Calls, Placed Calls Directories:
Press the Scroll key to highlight the number to call If the Number is an Extension Inside LTISD
* Press the Dial soft key If the Number is a Local Call
* Press the EditDial soft key
* Delete the area code if it appears. Use the >> soft key to more the cursor to the right of the area code, and then use the << soft key to delete the area code.
* Your cursor should now be to the left of the phone number. Enter a "9" in front of the number.
* Press the Dial soft key
To exit the Directories, press the Exit soft key
Park and Retrieve a Call Group Pick Up Meet Me Conference
While on a active call: x Pick up the handset, press the Speaker To arrange and open a Meet me (Do not place call on hold) button, or press the New Call soft key Conference:
x Press the More soft key for dial tone x Get a Meet Me number from the
x Press the Park soft key x Press the More soft key system administrator
Note the assigned Parking Number, x Press the Pickup soft key At conference time, pick up the
and hang up x Press the Answer soft key handset press the Speaker button,
x Go to another phone on the system, or press the New Call soft key for dial tone
and dial the assigned Parking Number x Press the More soft key
to recall the parked call x Press the Meet Me soft key
x Dial the assigned Meet Me number To join a Meet Me Conference:
x Pick up the handset, press the Speaker button, or press the New Call soft key for dial tone
x Dial the Meet Me conference number
