Feature Rich, Reliable

Cost Effective

All inclusive, per-user subscription pricing means you get everything you need for one low, per-user price with no hidden fees. Mitel AnyWare eliminates the need to buy and maintain a phone system on your premises and gives you everything you need from industry-leading phones, productivity-enhancing unified communications applications like basic conferencing and voice mail, unlimited local and outbound long distance to the U.S. and Canada and other useful features, all at an affordable fixed monthly recurring charge. What does this all mean for you? The ability to source all of your communications needs at a reasonable and reliable per-user fee.

Simple and Flexible

As your business changes and grows, you don’t need to worry about how much capacity your communications system has—you have complete flexibility to add and change users as your business requires it. Intuitive, customizable and easy-to-use web-based features mean your users will be able to take advantage of all of the productivity-enhancing features Mitel AnyWare has to offer now and in the future. You can rest assured that you will have access to the latest technology innovations that will drive the productivity of your

Feature Rich, Reliable

Designed and delivered by Mitel, a leader in solving the communications challenges of small businesses for over 30 years, Mitel AnyWare gives you the enterprise-class features and reliability you need to portray a professional, image and drive satisfaction. In fact, Mitel AnyWare is based on the same software stream that powers our traditional premise-based systems and industry-leading virtualized solutions through our partnership with VMware. While Mitel AnyWare is targeted to businesses with 10 to 500 users, our single software stream powers Unified Communications Solutions used by companies with tens of thousands of users.

Communications in the Cloud

Mitel

_{AnyWare is a cloud-based communications}

service that delivers everything a business needs to

empower office-based and mobile workers with a

competitive communications solution that is

flexible and robust.

Mitel AnyWare

A Simple and Productive Experience, Guaranteed

• One Bill to Pay and One Number to Call: Many hosted providers deliver only a piece of your complete

communications solution, leaving it to you to source important things like the phones you’ll use or who will provide your Internet access. At Mitel, we deliver a complete solution that can include your phones, unified communications software, PC-based soft phones, premise-based LAN equipment, network management and even your Internet access. The result is a single company to deal with and no finger-pointing between multiple vendors in the event of a problem.

• Mitel’s Personal Touch Gets You Up and Communicating Quickly: Mitel comes to your site to install your service and train your users, so you are up and communicating quickly. During your first three days of service when you are getting familiar with the solution and customizing features like Auto Attendant or Ring Groups, you are assigned a dedicated named contact to help you with questions or requests. After that, you have a toll-free number you can always call for fast and efficient support.

A Solution and a Company You Can Trust

• Reliable and Secure: Mitel AnyWare is hosted in highly secure data centers. In case your office loses power or goes offline, Mitel AnyWare Auto-attendant will manage your calls for you, and with Mobile Twinning you will still receive all your calls on your mobile phone.

• Our Own Technology: Unlike many hosted solutions, built on open-source or third-party technology, Mitel AnyWare is built on technology that Mitel has built from the ground up. We maintain it and we understand its every detail.

• The Right Solution for Your Business: You can take comfort in knowing that at Mitel, we aren’t pushing you toward a hosted solution because that’s all we offer. We also offer a comprehensive portfolio of customer premise-based solutions. Rest assured that Mitel will recommend the solution that best fits your business.

• Leadership and Stability: Mitel has been an industry-recognized leader in

solving the communications challenges of small

and medium sized businesses for over 30 years. We’ve used this experience to design a service that will meet your needs today and tomorrow.

Why Choose Mitel AnyWare

for Your Business?

Choosing a communications solution on which to run your business is about more than a list of features and a good price, it’s also about choosing a company that will deliver the best experience for you and your users, and it’s about choosing a solution you can trust. Mitel AnyWare delivers:

Mobility

Mobile Twinning allows for calls to ring

mobile device simultaneously

Collaboration

soft phone

Customer

Interaction

Auto Attendant and Call Groups

Messaging

Embedded Voice Mail with Unified Messaging

Conferencing

Cloud-based

Multi-instance

Communications

Director

Integrated Feature Set

Mitel AnyWare User Types Advanced Lite Extension Only with Voice Mail

Extension Only Local Phone Number

Unlimited Local Calling Unlimited 1+ US Long Distance Unlimited 1+ Canada Long Distance 200 Included US/Canada Usage Minutes Mobile Twinning Hot Desking

Corporate Auto Attendant Voice Mail with

E-mail Forwarding Hunt/Ring Groups Unified Communicator Express PC Client Contact Dialing Audio Conferencing*

Interofffice 4 Digit Dialing **

Access To Mitel AnyWare User Portal Localized E911 ** Call Transfer ** Call Forwarding ** Call Park Call Pick Up Call Hold Speed Dial Direct Page Record A Call Do Not Disturb Call History

Local Number Portability

Access To MA 1 per 1 per 1 per 1 per

Main Benefits

Advanced Users receive the full benefits of the Mitel AnyWare Cloud Communications system including a local number, unlimited local and US & Canada long distance calling and other key Unified Communcations features including Unified Communicator Express, Mobile Twinning, Voice Mail to E mail, Contact Dialing, Corporate Auto-attendant and other valuable features.

Lite

Lite Users receive a more limited set of features including a local telephone number and up to 200 minutes per month of local & long distance usage, corporate auto attendant, voice mail with e-mail forwarding & other valuable features. Additional minutes in excess of the bundled amount are billed at a flat rate per minute.

Extension Only with Voice Mail

Extension Only with Voice Mail provides a four digit extension off of the main company telephone number that is routed to a voice mail box. Voice mails can be picked up through the system or through voice mail to e mail.

Extension Only

Extension Only is perfect for lobby and common area phones and comes with an included extension number off of the main Mitel AnyWare system. Any outbound calls initiated from this extension are billed at an affordable per minute rate.

* not all features are available to soft phone only users ** Incoming call only

Included Not Available Not Applicable

Full-feature Mitel IP Phones

Mitel Unified Communicator (UC) Express Softphone

The UC Express Softphone for Mitel Communications Director (MCD) improves the effectiveness and productivity of mobile and remote workers, enabling them to become more accessible to customers, management, and their co-workers regardless of location.

Mitel 5304 IP Phone

Mitel 5304 IP Phone is a cost-effective entry-level display phone that provides

access to the features and applications enabled by Mitel’s IP-based

communications platforms. It is a dual-mode, dual-port, two-line phone with a 40-character backlit display.

Mitel 5330 IP Phone

The Mitel 5330 IP Phone is a next-generation, full-feature enterprise-class phone that provides users with a large graphics display, Dual Mode Protocol SIP/MiNet, Wideband Audio support, built-in HTML

Applications Toolkit, 24 programmable self-labelling keys that provide one-touch access to speed calls, and much more.

Mitel 5360 IP Phone

The Mitel 5360 IP Phone is an exciting, next-generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple

vertical market sectors. Demonstrating Mitel’s continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications.

Mitel 5610 DECT Handset and IP DECT Stand

Mitel’s newest peripheral for the desktop portfolio for the 5300 Series IP Phones offers

unprecedented convenience and limited mobility for IP Phone users. The 5610 DECT Handset and IP DECT Stand is the ideal mobility solution in hospitality, education, health care and retail, as well small and medium businesses and enterprise markets.

Mitel Attendant Console

The Mitel 5540 IP Console is the ideal attendant solution for small and medium size businesses using the Mitel Communications Director (MCD) solution or the Mitel SX-200 IP Communications Platform (ICP). This economical answering point can be used as an

attendant console, a sub-attendant position for departments or workgroups, or as a back-up answering position. Mitel 5340 IP Phone

The Mitel 5340 IP Phone is a new-generation phone that can be customized to a specific user and includes a large (backlit) graphics display, Dual Mode Protocol SIP / MiNet, Wideband Audio support,

built-in HTML Applications Toolkit, 48 programmable self-labelling keys that provide one-touch access to speed calls, and much more.

Mitel 5320 IP Phone

The Mitel 5320 IP Phone is an economical, entry-level, self-labeling enterprise phone that is specifically designed for communications-intensive

Mitel AnyWare Certified Device Types Unified Communicator Express Soft Phone

Mitel 5304 Mitel 5320 Mitel 5330 Mitel 5340 Mitel 5360 Mitel 5610

Mitel Attendant

Console (5540) Includes Power Supply

Power Over Ethernet Compatible Wideband Audio Support

Full Duplex Handsfree Features Half-Duplex _Handsfree

User Programmable/

Customizable Keys 7 7 23 47 47

0

Compatible with Optional Line Interface Module

Compatible with Optional 5310 IP Conference Unit

Compatible with Optional

Cordless Accessories Module *

Compatible with Bluetooth Module & Accessories Compatible with

IP DECT Stand/5610 Handset Supports Program Key Module Compatible with Optional

Gigabit Ethernet Stand Embedded GB

Large Backlit Graphics Display **

Screen Resolution 40 character (2 Lines x

20 characters) 160x320 160x320 160x320 480x800 128x128

4 lines x 80 characters Color Screen

Number of Fixed Function Keys 2 10 10 10 10 6 22

Number of Soft Keys 0 3 3 6 6 2 10

Message Waiting Lamp ***

Hearing-aid-compatible With Compatible _Headset ADA Compliant With Compatible _Headset

Supports Teleworker †

Supports Call Groups Supports Hot Desking

Mitel AnyWare Device Options

Unified Communicator Express Features Mitel AnyWare Device _Only Softphone Only User Softphone Companion with Mitel AnyWare Device Telephony toolbar and tray icon for non-intrusive

desktop profile

Type name into telephony toolbar to automatically pull phone numbers from Active Directory or Outlook Automatically sets instant messaging presence state on your call state

Definable dialing rules

Dial number from tray or telephony toolbar Extension dialing

Drag and dial a number from any application Phone speed dial programming

Phone access to speed dial entries Speed dials through the user interface Incoming call pop-up and answer by clicking

Display caller ID in text entry field in telephony toolbar Create speed dials based on incoming caller ID Single-click redial

Missed call list Call transfer

Number of audio conference attendees 8 3 3*

One-step conference/transfer

Create a new Outlook contact based on caller ID Total mobility

Included Not Available Not Applicable

Mitel AnyWare UC Express Features

THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.

M MITEL (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the registered trademarks of their respective holders. © Copyright 2011, Mitel Networks Corporation. All Rights Reserved. GD 0000_0000

For more information about Mitel NetSolutions, visit our website at www.mitel.com/netsolutions U.S. Headquarters

7300 West Boston Street Chandler, AZ 85226

Tel: 877-291-0322 Tel: 602-253-6004 Fax: 602-254-9634

U.S. Operations Center

885 Trademark Drive Reno, NV 89521 Tel: 866-886-0323 Tel: 775-954-1288 Fax: 800-244-6464

www.mitel.com