School of Engineering & Information Technology. Student Handbook

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School of Engineering & Information Technology

Student Handbook

CPA/CP/ITSS/ITID/CAD

2012/2013

(Please refer to the current Student Guide

for Conestoga Policies and Procedures)

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SCHOOL OF ENGINEERING & INFORMATION TECHNOLOGY INFORMATION

Executive Dean

Michael J. McClements, B.A.Sc., M.B.A, P.Eng. Cambridge, A2205-4 519-748-5220 x3466 Administrative Assistant Mary McElwain Cambridge, A2205-3 519-748-5220 x3466 mmcelwain@conestogac.on.ca Chair, IT Programs

Ignac Kolenko, P.Eng. Doon, 2A139

519-748-5220 x2280

ikolenko@conestogac.on.ca Program Manager

Robin Carmichael, M.F.A. Cambridge, A2205-7 519-748-5220 x2310 rcarmichael@conestogac.on.ca Administrative Assistant Fatima Armas Cambridge, A2205 519-748-5220 x3342 farmas@conestogac.on.ca

PROGRAM INFORMATION

Program Co-ordinator Contact Information (CPA/CP/ITSS)

Liz Stacey Doon 2A603

519 748 5220 ext 3253

lstacey@conestogac.on.ca

Program Co-ordinator Contact Information (ITID/CAD)

Randall Kozak Doon 2A605 519 748 5220

rkozak@conestogac.on.ca

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Sabbir Ahmed - sahmed@conestogac.on.ca

John Mckay - jmckay@conestogac.on.ca

Meyer Tanuan - mtanuan@conestogac.on.ca

David Turton - dturton@conestogac.on.ca

Glenn Paulley - gpaulley@conestogac.on.ca

Program Overview

Computer Programmer/Analyst (Optional Co-op)

Computer Programmer/Analyst is a 3 year diploma program in which students learn the latest skills needed by business application developers in industry. The program emphasizes problem solving skills using the latest versions of Microsoft, Oracle, Java and open source software to develop enterprise, Internet and mobile applications. Object-oriented analysis, design and programming techniques are mastered and applied throughout the program

Students learn through a combination of theory and practice, applying their knowledge to hands-on assignments and challenging projects. Complementary courses in areas such as

mathematics, accounting and communications support the core IT courses. All of these skills are then applied to a capstone group project in the last year, in which students build a major business application for a local business, providing students with a realistic, practical

experience. In addition, Co-op students complete 8 months of work experience in the Information Technology industry.

Computer Programmer/Analyst

Computer Programmer/Analyst is a 3 year diploma program in which students learn the latest skills needed by business application developers in industry. The program emphasizes problem solving skills using the latest versions of Microsoft, Oracle, Java and open source software to develop enterprise, Internet and mobile applications. Object-oriented analysis, design and programming techniques are mastered and applied throughout the program

mathematics, accounting and communications support the core IT courses. All of these skills are then applied to a capstone group project in the last year, in which students build a major business application for a local business, providing students with a realistic, practical

experience. In addition, Co-op students complete 8 months of work experience in the Information Technology industry.

Computer Programmer

Computer Programmer is a 2 year diploma program designed for students who wish to learn the latest skills needed by business application developers in industry, but graduate sooner than allowed by the 3 year Computer Programmer/Analyst program. The program emphasizes problem solving skills using the latest versions of Microsoft, Java and open source software to develop business and web applications. Object-oriented analysis, design and programming techniques are mastered and applied throughout the program

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mathematics, accounting and communications support the core IT courses. All of these skills are then applied to a capstone group project in the last year, in which students build a major business application, providing students with experience of the complete application

development cycle.

Information Technology Support Services (Co-op)

This program prepares graduates for an exciting career in the field of Information Technology support. Graduate employability is significantly enhanced by in-depth training in a broad range of business, computer and people skills. To enhance business skills there are courses in office productivity software, business mathematics and technical writing. To enhance computer skills there are courses in computer hardware, networking, programming, databases and web

development. To enhance people skills there are courses in customer support, customer service and customer training. Graduates of this program find employment as Information Technology support professionals in a wide variety of settings.

Computer Applications Development

This three-semester intensive, full time, Co-op graduate certificate program provides students with a broad business and technical background in computer applications, database

applications, data communications, programming, data design and systems analysis and design. This program provides the student with programming experience and the skills necessary to analyze and design Information Technology (IT) based solutions

Information Technology Innovation & Design (Co-Op)

This program will prepare graduates to be designers of commercial and business application software. Students will gain knowledge and skills in graphic techniques for the design of

software, in problem solving techniques, and also in marketing within this exciting industry. The program emphasizes design issues such as navigability and aesthetics with special attention to the design and development of software for mobile devices and emerging digital technologies. The entrepreneurial aspects of IT innovation and design such as product viability, capital funding, and client specifications and expectations will also be covered.

Students may be able to transfer between Computer Programmer/Analyst, Computer

Programmer, Information Technology Support Services and IT Innovation and Design within the early semesters.

Current Program Design

Note: for previous year’s design see the Program Co-ordinator

For all Programs check your graduating year at: IT Program Designs

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Program Learning Outcomes

Computer Applications Development (Co-op)

1. Apply information technology to a variety of systems including financial, production and

manufacturing systems.

2. Describe and analyze current and relevant advances in computer hardware and

software.

3. Analyze system requirements for a variety of computer applications.

4. Design, input, extract, format, and report information from a database to end-user

specifications.

5. Troubleshoot, configure and operate data communications systems.

6. Use several different operating systems for the development and implementation of

programs in business and technical environments.

7. Create and modify programs to employ databases in a variety of systems including

financial, production and manufacturing systems.

8. Employ networking and data communications systems including the internet.

9. Administer and maintain network systems.

10. Develop and implement data warehouse solutions.

11. Employ multi-user databases in a variety of systems including financial, production and

manufacturing systems.

12. Analyze and design an information system in an object-oriented environment.

Computer Programmer

1. Apply object oriented programming (OOPS) techniques to business systems

development.

2. Design, develop and test programs to automate business processes using the most

common computer languages and development tools

3. Design, develop and test database systems for business applications using the most

common relational database management systems.

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methodologies.

5. Work effectively in a project group environment.

6. Execute common commands within commonly used operating systems.

7. Apply information technology fundamentals to solve problems in a business

environment.

8. Understand data communications techniques.

9. Apply business mathematics to decision making.

10. Interpret and apply basic accounting concepts.

11. Communicate effectively in speech and writing.

12. Acquire an increased appreciation and understanding of the concepts and values

required to enhance the quality of life for self and others in the home, workplace and

the local and global community through an exploration of selected broad goals of

education in the areas of aesthetics, civic life, culture, personal development, society,

work and the economy, science and technology.

Computer Programmer/Analyst (Co-op)

1. Apply object oriented programming (OOPS) techniques to business systems

development.

2. Design, develop and test programs to automate business processes using the most

common computer languages and development tools.

3. Design, develop and test database systems for business applications using the most

common relational database management systems.

4. Use Fourth Generation language tools to design, develop and test relational database

management systems.

5. Analyze users’ needs and design computer systems using object oriented

methodologies.

6. Work effectively in a project group environment.

7. Execute common commands within commonly used operating systems.

8. Apply information technology fundamentals to solve problems in a business

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environment.

9. Understand data communications techniques.

10. Examine the operations, security requirements and control procedures of a systems

organization.

11. Apply business mathematics and statistics to decision making.

12. Interpret and apply basic accounting concepts.

13. Interpret basic concepts in organizational behaviour and management of human

resources.

14. Communicate effectively in speech and writing.

15. Analyze user needs and develop/modify programs to meet the coop employer’s

business requirements.

16. Acquire an increased appreciation and understanding of the concepts and values

required to enhance the quality of life for self and others in the home, workplace and

the local and global community through an exploration of selected broad goals of

education in the areas of aesthetics, civic life, culture, personal development, society,

work and the economy, science and technology.

Information Technology Support Services (Co-op)

1. Demonstrate scheduling, task and organizational skills meeting deadlines to enhance

the effective operation of the workplace.

2. Troubleshoot and diagnose computer hardware and software problems.

3. Co-ordinate the use of computer applications to store and manage data, communicate

electronically and to produce a variety of business documents.

4. Provide technical support and demonstrate effective training techniques related to

computer software.

5. Identify common support tools to provide technical support using the best-suited

communications medium.

6. Research, develop and create reports to substantiate the selection of computer related

resources or services in the workplace.

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technical documents, report writing, resumes, interviewing techniques, presentations,

and public speaking.

8. Communicate clearly, concisely and correctly by selecting written, spoken or visual

material that best suits the situation and the intended audience.

9. Demonstrate effective time management skills to attain project related goals.

10. Apply mathematical techniques to solve problems and make decisions.

11. Acquire an increased appreciation and understanding of the concepts and values

required to enhance the quality of life for self and others in the home, workplace and

the local and global community. This appreciation will be acquired through an

exploration of selected broad goals of education in the areas of aesthetics, civic life,

culture, personal development, society, work and the economy, science and technology.

Academic Assistance:

Disability Services; Learning Commons; Learning Resource Centre

Academic Dates:

Academic Dates

Academic Decision Program Standards

Decision Failed + Missed

(exclusive of Liberal Studies)

Promoted to Year 2 0

Promoted to Year 2 – Special Timetable 1 – 4

Discontinued Failures + Withdrawals = 5

2nd Year

Promoted to Year 3 0

Promoted to Year 3 – Special Timetable 1 – 2

Remain in Year 2 – Special Timetable 3

3rd Year

Program Complete – Graduate 0

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Decision Pending (due to special circumstances)

Note #1 The Special Timetable Rules for these programs are as follows:

a) With respect to scheduling courses, priority must be given to courses failed or missed in the

previous semesters.

b) New courses may be taken if there are no timetable conflicts and the necessary prerequisites have

been attained.

c) A student on academic probation will be limited to taking one course less than the full term load, including failures and missed courses.

d) The maximum number of times that a course may be attempted is 3. The third failure will result in being discontinued. Re-entry into an IT program will be at the discretion of the Chair.

Note #2 A discontinued student may apply to return as a part time student in the program for a one year period. If accepted, a maximum of 3 failed and/or missed courses can be taken per term, including any general education courses, over a one year period that the student is part time in the program. If the part time student obtains a passing grade in all their courses over the one year period, they can apply for readmission as a full time student.

Note #3 Discontinued students cannot graduate from this program without first applying and being granted re-admission to the program. Rere-admission requires successful completion of all failed courses as a part time student.

Note #4 The faculty reserve the right to modify the implementation of the above, in individual cases, due to extenuating circumstances.

Academic Dispute Resolution and Appeal Policy & Procedure:

College Policy

Academic Integrity Policy & Violation of Academic Integrity Procedure:

College Policy

Attendance Program Standard

Reporting of Absences

The student portal contains a mechanism for recording your absence from class. You must use this method of recording your absence. If you will not be present for scheduled assignments, tests, exams, labs, quizzes, practical skill evaluations, or any other work that contributes toward your final mark in the course, as indicated by your professor. You will be asked to indicate if your absence is due to illness or due to other reasons.

For your own reference, you may also record your absence when there is no evaluation. Your student portal would then provide a list of all absences from scheduled classes. However, please note that only an absence from a scheduled evaluation contributing to a final course grade is required.

For instructions on how to use the portal see Notification Procedure for Absence from

Evaluations – Process. If you are unable to record your absence on the portal, you must phone the professor or your School, PRIOR to the start of the assessed activity.

We as faculty recognize that from time to time students may be absent from the program. If you are required to be absent from an evaluation (ex., quiz/test/exam, lab), or group presentation, or

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are not able to meet a submission deadline (ex., assignment, project, report), then you are to follow the procedure described below:

1) The student must notify the professor PRIOR to the start of an evaluation (as defined above) or PRIOR to the submission date for an assignment, project, or report. Notification can be made by the professor’s voice mail or email.

2) The student must obtain medical documentation (i.e., doctor’s note) and have it signed by the student’s physician.

3) The student must submit the medical documentation to the professor PRIOR to returning to class and discuss the opportunity to make up any missed evaluations and submission deadlines.

 In the event a student is absent for an extended period of time (more than five

consecutive days), the student will be required to submit medical documentation (i.e., doctor’s note) signed by the student’s physician and meet with the program Coordinator and/or program Chair to discuss the opportunity to make up any missed evaluations and submission deadlines.

 Failure to provide PRIOR notification regarding an absence will result in a mark of ZERO for that particular evaluation or submission.

 It is the student’s responsibility to contact the professor immediately upon their return and provide the proper documentation as stated.

The faculty reserves the right to modify the implementation of the above program standards & procedures, in individual cases, due to extenuating circumstances.

Frequently Asked Questions

When do I need to let my professor know if I am going to be absent form an evaluation (theory test, quiz, examination, major lab or practical skills evaluation, group

presentation) or I am not going to be able to meet a submission deadline for an assignment?

You must notify your professor/instructor PRIOR to the start of the scheduled time, in which the assessed activity is due or taking place. Failure to provide prior notice regarding your absence will results in a mark of “0” for that assessed activity.

What documentation do I need to provide when I am absent for an evaluation

PROGRAM SPECIFIC PROCEDURES: The document required varies among the different programs at Conestoga. This may be due to industry and/or professional requirements if you are absent for an evaluation. In addition, you should also speak with your Program Coordinator about what is expected if you will be absent for more than five days even if no evaluations are involved.

One out of three must be selected:

1. Doctors’ note

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2. Court note

3. Document note

It is the responsibility of the student to ensure understands what is required when absent from class.

Notification Procedure absences from evaluations – ProcessTo record your absence, Log

into the student portal and click on the Absences tab. Review the instructions and answer the question that indicates you will be absent from class on a day that has an evaluation. Continue to follow the on-line process.

Once you have agreed to the conditions, you will receive a confirmation email that your absence has been recorded.

Your professor will be aware of your absence from an evaluation by your lack of attendance in class, and because you have entered your absence using the online Absence Recording System on the student portal.

You must record your absence PRIOR to the start of class in which the evaluation occurs. Failure to do so may result in you being denied the opportunity to complete the task being evaluated.

You must notify your professor/instructor by email or phone PRIOR to the start of the scheduled time, in which the assessed activity is due or taking place. Failure to provide prior notice

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that you record your absence. (For example if you record your absence for that day at 11:00 a.m. the system will show you as being absent for all classes starting after 11: a.m. that day. If you are then going to be present again for some later class, you will need to bring your

presence to the attention of your Professor in that later class.)

The earliest that you may record your absence for a particular day is after 8:00 p.m. on the preceding day.

Failure to report your absence from an Evaluation on the portal will result in a mark of zero

being assigned for that Evaluation.

Class and Lab Conduct:

College Policy

Clearance of Academic Deficiency Policy & Procedure

College Policy

Incompletes

Where a student is assigned an “Incomplete” in a course, the requirements for clearing the incomplete will be communicated to the student by the faculty responsible for the course.

Pre-requisites

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defined in the Program Design.

Supplemental

Students may be allowed to take a supplemental if all of the following criteria are met: With respect to the failed course(s), the student:

- Must have a minimum 50% average, including assignments.

- Must have maintained regular attendance in the course(s) failed with a minimum of 75% attendance in all scheduled classes and labs.

- Must have submitted all of the assignments. - Must have passed at least one scheduled test.

1. If successful, the failing grade can be upgraded only to the minimal passing grade of

55%.

If you qualify, you must follow the Procedure on Clearance of Academic Deficiency in the Student Guide.

This standard is in addition to the published standard in the Student Guide.

Co-op Program Standard

Please check the co-op guide. For deferring a co-op, it must be approved by the co-op office. Reasons must be: emergency situations, or medical.

Copyright – What Students Need to Know

Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access Copyright, and the Association of Canadian Community Colleges’ Fair Dealing Policy.

Under the terms of our Access Copyright license which gives the broadest permission: You can photocopy or scan the following:

 Up to 10% of most published works

 One chapter that is greater than 10%, but no more than 20% of the book

 One article, short story, play, poem or essay from a book, magazine or journal issue containing other works

 One newspaper article or page

 One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work

 One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from a larger volume containing other works.

Cumulative Copying

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called cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for an item, you can’t copy more until the next academic year. You cannot copy or scan the following:

 Workbooks or study guides that are intended for one-time use  Instruction manuals

 Sheet music and original artistic works including photographs or prints  Advertisements

 Business cases

 Any of the items on the Access Copyright Exclusions list

You can find all of this information and more on the Copyright for Students web page at LAW & POLICY - Copyright for Students - Guides Home at Conestoga College

If you have any questions about copyright or the limits of copying on campus, contact Tessa Dueck, Copyright Technician, at tdueck@conestogac.on.ca or 519-748-5220 x3604.

Course Add/Drop:

Course Add/Drop or Audit Form; Student Portal Link for Add/Drop

Degree Completion Opportunities:

Articulation Agreements

Discontinuance Policy & Discontinuance Procedure:

College Policy

Discontinuance Program Standard

See: Academic Decision Program Standards

Emailing Program Standard

Faculty will be responsible to emailing and answering email thru the college email only.

Evaluation

In order to successfully complete this course the student is required to meet the following evaluation criteria.

Exams and Projects 60%

Assignments & Quizzes 40% 100%

(% is subject to change)

A passing grade in both the “Exams and Projects” portion and the “Assignments & Quizzes” portion independently is required in order to attain standing in this course. If the student fails one or both portions, then the mark of the lowest failing portion is submitted.

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To encourage attendance, there may be in-class (or demo) assignments some weeks. In-class assignments will only be accepted from students who are present, arrive on time, and do not leave early.

Assignment Program Standard

Assignment requirements, weighting, deadlines, etc., will be specified by the faculty in each course. See also the Attendance Program Standard.

Missed Work or Classes

Refer to Attendance Program Standard and any requirements specified by the faculty in each course.

Test and Examination Program Standard

Test requirements, weighting, dates, etc., will be specified by the faculty in each course. See also the Attendance Program Standard

Recognition of Prior Learning Policy:

College Policy

Required Equipment, Supplies and Texts

See course outline

Retention of Student Coursework

1 year

Student Appraisal of Teaching:

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completions of the SAT form gives teachers and academic managers valuable information, to use for improving teaching at Conestoga.

Student Code of Conduct Policy & Violation of Student Code of Conduct

and Appeal Procedure:

College Policies

Transfer into Another Program:

Program Application Form

Use this form to apply for:

Program Transfer with Advanced Standing - Currently enrolled in a Conestoga

College Program and wish to transfer to a semester beyond semester one of another program (includes co-op).

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Program and wish to be admitted to a program beyond semester one.

FACILITY INFORMATION

After Hours Access Policy & Parking

Room Access

After the add/drop date each semester, each faculty member whose class may need to access the college after hours will submit an electronic class list (available in PDF format) to Security to indicate which students are eligible for access to the college after hours. The course number, course name, section number and faculty name must be included.

Along with the class list, the faculty member should include an indication of which classroom and/or lab may be needed along with an alternate room in the case of

overcrowding and the dates during which the access is required (e.g. - date range or full semester)

Students will be required to sign in, showing their student cards at Security before 2300h each day they wish to stay late, indicating which course and section they represent. After checking the class lists to ensure the students' eligibility to be in the college at that time, Security will tell them which room they should use.

Students wishing to leave and return after 11:00 pm will need to inform Security who will readmit them upon their return.

For safety reasons, students staying late at the college should be in groups of no less than two people.

Parking

If you are staying overnight you must park in Lot 6. Must follow security procedures for signing in. Ticketing begins at 2:00 am in all other lots.

Computer Labs:

Computer Lab Policies

Note: There is no food permitted in any computer lab. Beverages are permitted in

unbreakable, re-sealable containers. Please note that in computer labs, containers should be placed away from the keyboard to prevent unnecessary damage.

SAFETY INFORMATION

Basic Safety

Note: Students are required to sign a CCITAL Acknowledgment of Safety Training and

School of Engineering & Information Technology. Student Handbook