Everything you need to run a collection agency!
Only $190* per user per month.
*Plus GST. Conditions Apply
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Productivity Debt Management Software
DebtCol is full of productivity features aimed at increasing your margins. Extraordinarily user friendly and totally customisable for building work flows based on your business model, DebtCol makes it easy to allow anyone to use, regardless of their experience with debt collection. We deliver a complete end-to-end busi-ness software solution to the industry, and currently service more than 1600 users Australia-wide.
Cloud Technology
Make your business mobile.
Small agencies can now work effectively from anywhere at anytime, online. So too can your customers and agents using the DebtCol web portal.
The benefits of cloud technology:
• Run your agency from wherever you are: Keep track of all activity and take any kind of action
from anywhere; home, office, court, café etc
• Reduced costs: You don’t require a server so IT management and hardware requirements are
simplified. Plus remote access is enabled meaning you can cheaply establish multiple branch offices as required to grow your firm.
• Never worry about backups or upgrades: Your data is hosted by DebtCol in Australia and
transmitted through the cloud.
• Your data is secure: DebtCol uses a secure data transmission that is safer than manual filing
systems or servers, which can be easily lost or destroyed.
Support
Make unlimited support calls.
Phone and Email Support: Make unlimited calls and emails to the Helpdesk during VIC business hours
and be answered quickly by experienced product consultants within Australia.
Marketing Support: Included in DebtCol is an integrated CRM designed to attract new clients to you. Consulting Support: DebtCol is available to you should you need training or customisation.
Getting Started with DebtCol is Easy
All you need is a workstation for each user and the ability to connect to the internet. The requirements for each DebtCol workstation are simply:
• A Windows PC/Notebook/Surface Pro • DebtCol activeX controls installed
• A POP3 email account is required for the DebtCol system to manage email replies • Print locally or over the internet
• A broadband internet connection (wired or 3G/4G)
Feed
Manage
Action
Analyse
Report
Grow
Receive and feed debts into DebtCol • electronically
• manually • via portal
Intelligently sort into work queues • by collector
• by team • ad-hoc
Take necessary action using pre-defined activities for fast and accurate processing
• Email, SMS, Phone, Letter • Search, Default, Litigate
• Track collector activity and results
• Determine next steps and action accordingly
• Report to client and self • Account
• Bill your client
• Manage your trust (including batch electronic transfer and contra)
• Market yourself using your results and the capacity of DebtCol to grow your business
WORK ANYWHERE, ANYTIME Benefit from the cloud computing structure, giving you a more affordable entry point, greater flexibility
and scalability.
CLEVER AUTOMATION OF COMPLEX TASKS Drive up productivity. Systematically process debts
from end-to-end using single click actions that do multiple tasks. EFFICIENT WORK FLOW Optimise time by automated feed of debts & minimise training
with one central screen for executing and accessing all information from outgoing and incoming correspondence of all types including letters, legal forms, emails and SMS messages.
INTEGRATED SMS Reach debtors and agents conveniently. Reduce costs while remaining non-intrusive and recording
the contact.
EASY ACCESS TO REPORTS Choose from our library of industry specific reports, or create
your own. Email them to clients or make them available on the client portal.
SEAMLESS INTEGRATED SEARCHING WITH
INFOTRACK Gain immediate access to the searches that mercantile agents need such as ASIC, AFSA, PPSR,
Credit Reports, Electoral Roll and more, without the need to log on to separate searching systems. All search results automatically uploaded to the debt and
client billed.
MAKE BULK UPDATES Select batches of debts and update them in bulk,
saving valuable time and money. YOUR OWN WEB PORTAL
Make it convenient for your clients to view case progress, refer new debts & produce reports on-line. Agents can also update cases in real-time using a handheld device.
INTEGRATE WITH MYOB AND XERO
Eliminate errors and save time through seamless integration for a complete general ledger. REMAIN COMPETITIVE WITH
AN INTEGRATED CRM Improve management of new business prospects, send
mass emails.
LITIGATION Seamlessly litigate debtors with automated calculations of interest, application of scale Court fees
and integrating electronic Court lodgement. SEAMLESS BILLING &
TRUST MANAGEMENT Reduce billing errors, create professional invoices & easily
manage your trust account.
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Integrated Value Add-Ons
Gain immediate access to the searches that mercantile agent’s need, without the need to log on to separate searching systems. There is no need to re-key information and all searches and billing are automatically saved on the case for billing and future reference.
Through InfoTrack, CreditorWatch provides a bureau service giving you the means to register defaults or mercantile footprints, perform credit checks to ascertain risk and likelihood of payment, instances of Court Judgments and the means to receive critical alerts.
Integrate your billing and trust into Xero or MYOB, which eliminates double handling and keying errors.
An integrated banking solution which enables debtors to easily pay via credit card and direct debit facility.
“DebtCol is a dynamic collection system offering integrated trust management systems, hassle free implementation of electronic document filing with Courts, user friendly client access, advanced reporting features and above all else is a practical use friendly tool that has increased collector productivity.
The DebtCol system offers advanced features that have allowed us to streamline our end-to-end collection process, whilst providing Optimum client support, communication and above all else better results.
This system has been designed by collection professionals for collections professionals, making it incredibly logical and results driven and we would not be without it.”
Angela McDonald Director