The UK s number one departure port

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CONTENTS

CONTENTS

WELCOME TO THE PORT OF SOUTHAMPTON: ‘THE UK’S NUMBER ONE DEPARTURE PORT’

Welcome ...2

Investing in the future ...4

CRUISE TERMINALS ...6

City Cruise Terminal ...9

Mayflower Cruise Terminal ...9

Ocean Cruise Terminal ...11

QEII Cruise Terminal ...11

Cruise facilities ...12

Duty cruise terminal managers ...14

MARINE INFORMATION ...16 VISITOR ATTRACTIONS ...20 CONTACTS ...24 MAP MAP QEII CRUISE TERMINAL OCEAN CRUISE TERMINAL CITY CRUISE TERMINAL BERTH 101 MAYFLOWER CRUISE TERMINAL BERTHS 105 - 106 SAINT MARY’S STADIUM WEST QUAY CASTLE W AY HIGH ST A33 QUEENSW AY OCEAN VILLAGE SOUTHAMPTON DOCKS WEST QUA Y RD SOUTHAMPTON CENTRAL CIVIC CENTRE SCALE 200M RIVER TEST RIVER ITCHEN MAYFLOWER PARK PALMERSTON PARK EAST PARK PALMERSTONE RD CRUISE TERMINALS TERMINAL ROADS ROADS RAILWAY RAILWAY STATION SOUTHAMPTON AIRPORT DOCK GATE 4 DOCK GATE 5 DOCK GATE 8 DOCK GATE 10 DOCK GATE 8

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WELCOME

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WELCOME

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For the seventh consecutive year, ABP Port of

Southampton has been voted the ‘UK’s number

one departure port’ by Cruise Critic UK Editors’

Picks Awards.

In 2015, Southampton played host to three stand-out events: hosting the launch of the UK’s biggest-ever purpose-built cruise ship, P&O Cruises’ Britannia; Royal Caribbean’s second Quantum-class ship, Anthem of the Seas; and Norwegian Cruise Lines’ Norwegian Escape, the first in the company’s new Breakaway Plus class.

It is Southampton’s strategic location on the UK’s south coast, excellent transport infrastructure and over 3,000 hotel beds in the city and surrounding area which ensure Southampton remains the premier venue for cruise lines to showcase their vessels to the UK and European markets.

In 2016 the port is expecting to handle a record 462 cruise ship calls from cruise line customers including Aida, Celebrity Cruises, Cunard, Fred. Olsen Cruise Lines, MSC Cruises, P&O Cruises, Princess Cruises, Royal Caribbean and Saga. To cater for the growing demand of the cruise passenger trade, the port owner and operator, ABP, continues to invest heavily with its customers in state-of-the-art shoreside and marine facilities.

WELCOME TO THE PORT OF

SOUTHAMPTON: ‘THE UK’S

NUMBER ONE DEPARTURE PORT’

Southampton provides four dedicated cruise terminals which cater for, and help to turn around, the largest cruise ships afloat smoothly and efficiently. It is the intention of Southampton’s port community that each of the 1.8 million guests passing through the port’s modern cruise terminals receive a superior service and are provided with an effortless and ‘hassle free’ experience.

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INVESTING IN THE FUTURE

INVESTING IN THE FUTURE

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By the end of 2016, all four of the port’s cruise terminals will

have seen multi-million pound refurbishments that enable

the port to cater for the world’s largest cruise vessels.

It is expected that passenger volume through Carnival UK alone will increase by 25% over the next two years.

Ocean Cruise Terminal underwent extensive refurbishments in 2015, including the expansion of the passenger screening area to enhance a customer’s experience and cater for the high-volume of passengers passing through the terminal.

This improvement has meant that a passenger’s waiting time is decreased, ensuring they have a quicker, stress-free start to their holiday.

The Mayfl ower Cruise Terminal reopened in April 2015, following a £6million investment. It now features an open plan interior with expanded security, check-in and passenger reception areas, providing passengers with an enhanced experience at the start and end of their holiday.

Following over £5million investment with Royal Caribbean Cruise Lines in the port’s Western Dock, the City Cruise Terminal has been refurbished to more than double its capacity over the last decade. The terminal has an expanded, remodelled entrance and security area, 50-desk check-in facility and enhanced baggage X-ray. It is now the most technologically-advanced in the UK, using Radio Frequency Identifi cation (RFID) luggage tracking which allows passengers to track their luggage as it moves from sidewalk to ship via the Royal iQ app.

The port’s QEII Cruise Terminal has been the subject of more than £5m worth of refurbishments, including the installation of a state-of-the-art ship-to-shore walkway, ensuring a greater range of cruise ships can utilise the terminal, improving passenger fl ow and experience.

The refurbishment, which is expected to be completed in winter 2016, is vital in ensuring the city retains its title as the UK’s top cruise port and continues to deliver the very best service.

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CRUISE TERMINALS

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CRUISE TERMINALS

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MAYFLOWER CRUISE TERMINAL

CITY CRUISE TERMINAL

OCEAN CRUISE TERMINAL

QEII CRUISE TERMINAL

ABP Port of Southampton offers four dedicated cruise

terminals capable of handling some of the largest ships afloat.

Temporary terminals are also used for vessel calls where a

permanent facility is not available or suitable. These are individually

designed with our in-house experts, ensuring they meet the exact

needs of the cruise line. This allows the port to handle over six

cruise ships at one time.

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CRUISE TERMINALS

CRUISE TERMINALS

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101 Berth, Western Docks SO15 1HJ

106 Berth, Western Docks SO15 1HJ

CITY CRUISE

TERMINAL

MAYFLOWER CRUISE

TERMINAL

This state-of-the-art cruise terminal handles some of the largest, most technologically advanced cruise vessels afloat. It is also conveniently located for call-in cruises due to its great connectivity and proximity to the city centre. Two smaller vessels can operate alongside, simultaneously.

Having undergone major investment in 2014/2015, this state-of-the-art open plan terminal provides exceptional passenger flow. Two smaller vessels can operate alongside, simultaneously. Blue Badge Holders Shuttle Bus Parking Parking Coach Parking Short Stay Parking Parking Short Stay Blue Badge Holders SO LEN T ROA D Car Pick up & Drop Off

DEPARTURES ARRIVALS Access via Dock Gate 10 Access via Dock Gate 8

HERBERT WALKER AVENUE

DEPARTURES Baggage Drop Off

ARRIVALS Car Pick-up Access via Dock Gate 10 Short Stay Coach Parking Coach Parking Long Stay

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CRUISE TERMINALS

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CRUISE TERMINALS

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46/47 Berth, Eastern Docks SO14 3QN

38/39 Berth, Eastern Docks SO14 3GG

OCEAN CRUISE

TERMINAL

QEII CRUISE

TERMINAL

This modern purpose-built terminal handles some of the largest vessels afl oat. It is conveniently located for call-in cruises due to its proximity to the city centre.

QEII Cruise Terminal has recently undergone investment to further enhance its operational performance. This includes a new state-of-the-art ship-to-shore walkway that suits a wide range of cruise ships.

TRAFALGAR ROAD TRAFALGAR ROAD

TRAFALGAR ROAD

Coach Parking

Long Stay Access via

Dock Gate 4

No. 6 Dry Dock Short Stay

Coach Parking Car Pick-up & Drop off

DEPARTURES Check-in first floor ARRIVALS Baggage ARRIVALS DEPARTURES Mobility Assistance Point Car Pick-up & Drop-off Coach Bay Vehicle exit Vehicle entrance Access via Dock Gate 4 Short Stay Coach Parking Rail Line

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CONNECTIVITY & A TTRACTIONS CRUISE F ACILITIES

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CRUISE F ACILITIES

CRUISE FACILITIES

Terminal Ocean Cruise

Terminal QEII Cruise Terminal

City Cruise

Terminal Mayfl ower Cruise Terminal

Location 46 Berth

Eastern Docks 38 Berth Eastern Docks 101 Berth Western Docks 106 Berth Western Docks

Max LOA 400 m 360 m 400 m 400 m Advertised Draft 10.5 m 10.5 m 10.5 m 11.7 m Ship-to-Shore Walkway 1 1 2 1 Check in desks 40 36 50 36 Passenger lounge seating 1,100 1,200 450 700

Baggage hall Yes Yes Yes Yes

Bar and Café Yes Yes Yes Yes

Coach bays 26 18 25 28

Taxi rank Yes Yes Yes Yes

Drop off lanes Yes Yes Yes Yes

Short and long stay car parking

Yes Yes Yes Yes

Secure store

facilities Yes Yes Yes Yes

Distance from town centre 1.4 km 1.9 km 1.2 km 2.5 km Passenger / crew X-ray 9 5 11 8 Baggage X-ray 4 3 7 4 Dock levellers 0 0 4 0

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DUTY CRUISE TERMINAL MANAGERS

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DUTY CRUISE

TERMINAL MANAGERS

CONTACT US:

Left to right:

• Glen Gardner

• Stuart Marsh

• Gayle Balena

• Andy Owens

• Phil Neale

sotonops@abports.co.uk

(0) 23 8048 8800

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CONNECTIVITY

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CONNECTIVITY

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Distance from the port km Miles Time

Central Railway Station 3.5 2 6 mins

Motorway M27 8 5 15 mins

Motorway M3 14 9 20 mins

Gatwick 146 91 1 hr 45 mins

Heathrow 110 68 1 hr 15 mins

Bournemouth Airport 48 30 45 mins Southampton Airport 9 6 15 mins Central London 144 90 1 hr 40 mins New Forest National Park 21 13 30 mins

Stonehenge 51 31 50 mins

Jane Austen's House Museum 47 29 45 mins

Bournemouth 54 33 45 mins

Portsmouth 32 20 30 mins

Isle Of Wight 23 15 30 mins

Central Southampton 2.5 1.5 3 mins

Southampton is well served by all modes of transport, making

access to and from the port eff ortless.

Southampton Airport is just a short distance from the port, off ering

short-haul international and national fl ights. Southampton Airport continues to work closely with the cruise lines to ensure fl y-cruise passengers experience a seamless journey to and from the port.

The M3 and M27 motorways are easily accessible from the port via a dual carriageway. All four cruise terminals have adjacent short and long stay car parking and ABP off ers secure on-site port parking to cruise lines and their customers.

Southampton Central Station provides regular rail connections to the rest of the UK and, by special arrangement, one of our cruise terminals off ers direct passenger train access.

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MARINE INFORMA TION

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MARINE INFORMA TION

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MARINE AND BERTHING

INFORMATION

Strategically located on the central south coast, Southampton is positioned 28 miles from the main international shipping lanes and fewer than 100 nautical miles from mainland Europe. Southampton is a deep water, sheltered port with 24/7 access for all passenger vessels. All four cruise terminals are located on deep water berths, dredged to depths that can accommodate the largest cruise ships afl oat.

VTS AND PILOTAGE

ABP is the Harbour, Vessel Traffi c Services (VTS) and Pilotage Authority for the Port of Southampton which, in addition to Southampton Water, covers the Central Solent, Eastern Solent and approaches. Our highly skilled marine team plan vessel movements and navigate a wide variety of commercial vessels daily. Please contact VTS 24 hours in advance to book your pilotage.

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VISITOR A TTRACTIONS

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VISITOR A TTRACTIONS

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The port is well located in the city, with superb transport links locally and further afi eld, making it the ideal place from which to experience the plethora of activities in the south of England.

The region boasts a wide variety of fabulous attractions and outdoor pursuits. From a day trip absorbing the hustle and bustle of London, to afternoon tea in the New Forest National Park or a visit to world-famous Stonehenge, there is something for everyone in the region.

As an award-winning turnaround port, Southampton attracts

increasing numbers of passengers to the region each year.

VISITOR ATTRACTIONS:

THE GATEWAY TO

THE SOUTH OF ENGLAND

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VISITOR A TTRACTIONS

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VISITOR A TTRACTIONS

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SOUTHAMPTON

The city offers a variety of sites and activities, from guided walks of its ancient walls to fascinating art exhibitions. There is plenty to see and do in the city for a day visitor. Visit cruisesouthampton.com for further information.

WINCHESTER

Winchester is a vibrant heritage destination, just an hour south-west of London, with world class attractions and architecture, including a magnificent Cathedral, award-winning pubs and restaurants and a tempting array of independent shops.

STONEHENGE

Situated near Salisbury, in the heart of the beautiful Wiltshire countryside, a visit to the World Heritage Site of Stonehenge is an unforgettable day out. Surrounded by legends and mystery, Stonehenge never fails to impress. JANE AUSTEN’S HOUSE MUSEUM

Jane Austen is one of the most popular and iconic novelists that England has ever produced. Located less than 45 minutes drive from the port, the 17th century house at Chawton is where she spent the last eight years of her life and where she wrote most of her mature work.

NEW FOREST NATIONAL PARK

At the southern edge of the forest is Beaulieu, the impressive Montague family stately home which houses the National Motor Museum. Nearby is the magical Exbury Gardens, home to the spectacular Rothschild Collection of beautiful flowers, rare trees and shrubs.

BOURNEMOUTH

This seaside town offers seven miles of golden sands and an excellent choice of shops, restaurants and theatres.

PORTSMOUTH

Go aboard world-famous ships at Portsmouth’s historic dock yards and visit the Spinnaker Tower.

LONDON

The UK’s capital is located less than an hour and a half from the port. A vibrant, multicultural, 24-hour city, London combines stimulating blends of old and new. The buzz of the city and the tranquillity of its many open spaces make London unique.

THE ISLE OF WIGHT

A short trip across the Solent is the picturesque Isle of Wight. Red Funnel Ferries provide regular services from Southampton. Over half the island is designated as an Area of Outstanding Natural Beauty and has a network of footpaths that stretches over 500 miles.

A3 M3 M3 M27 A303 A303 A31 A31 A31 ANDOVER BASINGSTOKE WINCHESTER SALISBURY PORTSMOUTH BOURNEMOUTH SOUTHAMPTON ISLE OF WIGHT

RINGWOOD THE NEW FOREST LONDON M25 M25 A3 BRIGHTON CHICHESTER A272 A272 A27 A36 SOUTHAMPTON AIRPORT GATWICK HEATHROW ALTON GUILFORD

Major Railway Stations

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CONT

ACTS

CONTACTS

Port owner and terminal operator

Associated British Ports Southampton Ocean Gate Atlantic Way Southampton SO14 3QN www.abports.co.uk Rebekah Keeler Commercial manager 023 8048 8800 rkeeler@abports.co.uk

Vessel Traffi c Services

023 8060 8208

Duty terminal managers

023 8048 8800

sotonops@abports.co.uk

ABParking

023 8048 8870 www.abparking.co.uk

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Ocean Gate, Atlantic Way

Southampton, SO14 3QN

Tel: +44 (0)23 8048 8800

abports.co.uk

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