Operations
Management
Operations
Management
Chapter 9
Chapter 9
–
–
Layout Strategies
Layout Strategies
PowerPoint presentation to accompany
PowerPoint presentation to accompany
Heizer/Render
Heizer/Render
Principles of Operations Management, 7e
Principles of Operations Management, 7e
Operations Management, 9e
Outline
Outline
;
; Global Company Profile: Global Company Profile:
McDonald
McDonald’’ss
;
; The Strategic Importance of The Strategic Importance of Layout Decisions
Layout Decisions ;
; Types of LayoutTypes of Layout ;
Outline
Outline
–
–
Continued
Continued
;
; Retail LayoutRetail Layout
;
; ServicescapesServicescapes ;
; Warehousing and Storage LayoutsWarehousing and Storage Layouts
;
; CrossCross--DockingDocking
;
; Random DockingRandom Docking
;
; CustomizingCustomizing ;
Outline
Outline
–
–
Continued
Continued
;
; ProcessProcess--Oriented LayoutOriented Layout
;
; Computer Software for Process-Computer Software for Process -Oriented Layouts
Oriented Layouts
;
; Work CellsWork Cells
;
; Requirements of Work CellsRequirements of Work Cells
;
; Staffing and Balancing Work CellsStaffing and Balancing Work Cells
;
; The Focused Work Center and the The Focused Work Center and the Focused Factory
Outline
Outline
–
–
Continued
Continued
;
; Repetitive and ProductRepetitive and Product--Oriented Oriented Layout
Layout
;
Learning Objectives
Learning Objectives
When you complete this chapter you
When you complete this chapter you
should be able to:
should be able to:
1.
1. Discuss important issues in office layoutDiscuss important issues in office layout 2.
2. Define the objectives of retail layoutDefine the objectives of retail layout 3.
3. Discuss modern warehouse Discuss modern warehouse
management and terms such as ASRS, management and terms such as ASRS, cross
cross--docking, and random stockingdocking, and random stocking 4.
4. Identify when fixedIdentify when fixed--position layouts are position layouts are appropriate
Learning Objectives
Learning Objectives
When you complete this chapter, you
When you complete this chapter, you
should be able to:
should be able to:
5.
5. Explain how to achieve a good process-Explain how to achieve a good process -oriented facility layout
oriented facility layout 6.
6. Define work cell and the requirements of Define work cell and the requirements of a work cell
a work cell 7.
7. Define product-Define product-oriented layoutoriented layout 8.
8. Explain how to balance production flow Explain how to balance production flow in a repetitive or product
Innovations at McDonald
Innovations at McDonald
’
’
s
s
;
; Indoor seating (1950s)Indoor seating (1950s) ;
; DriveDrive--through window (1970s)through window (1970s)
;
; Adding breakfast to the menu Adding breakfast to the menu (1980s)
(1980s) ;
; Adding play areas (late 1980s)Adding play areas (late 1980s) ;
; Redesign of the kitchens (1990s)Redesign of the kitchens (1990s) ;
; SelfSelf--service kiosk (2004)service kiosk (2004)
;
Innovations at McDonald
Innovations at McDonald
’
’
s
s
;
; Indoor seating (1950s)Indoor seating (1950s) ;
; DriveDrive--through window (1970s)through window (1970s)
;
; Adding breakfast to the menu Adding breakfast to the menu (1980s)
(1980s) ;
; Adding play areas (late 1980s)Adding play areas (late 1980s) ;
; Redesign of the kitchens (1990s)Redesign of the kitchens (1990s) ;
; SelfSelf--service kiosk (2004)service kiosk (2004)
;
; Now three separate dining sectionsNow three separate dining sections
Six out of the
Six out of the
seven are seven are layout layout decisions! decisions!
McDonald
McDonald
’
’
s New Layout
s New Layout
;
; Seventh major innovation Seventh major innovation
;
; Redesigning all 30,000 outlets around Redesigning all 30,000 outlets around the world
the world
;
; Three separate dining areasThree separate dining areas
;
; Linger zone with comfortable chairs and Linger zone with comfortable chairs and Wi
Wi--Fi connectionsFi connections
;
; Grab and go zone with tall countersGrab and go zone with tall counters
;
; Flexible zone for kids and familiesFlexible zone for kids and families
;
; Facility layout is a source of Facility layout is a source of competitive advantage
Strategic Importance of
Strategic Importance of
Layout Decisions
Layout Decisions
The objective of layout strategy
The objective of layout strategy
is to develop a cost
is to develop a cost--effective effective layout that will meet a firm
layout that will meet a firm’’s s competitive needs
Layout Design
Layout Design
Considerations
Considerations
;
; Higher utilization of space, equipment, Higher utilization of space, equipment, and people
and people
;
; Improved flow of information, materials, Improved flow of information, materials, or people
or people
;
; Improved employee morale and safer Improved employee morale and safer working conditions
working conditions
;
; Improved customer/client interactionImproved customer/client interaction
;
Types of Layout
Types of Layout
1.
1. Office layout Office layout 2.
2. Retail layout Retail layout 3.
3. Warehouse layoutWarehouse layout 4.
4. FixedFixed--position layoutposition layout 5.
5. ProcessProcess--oriented layoutoriented layout 6.
6. WorkWork--cell layout cell layout 7.
Types of Layout
Types of Layout
1.
1. Office layout: Positions workers, Office layout: Positions workers,
their equipment, and spaces/offices
their equipment, and spaces/offices
to provide for movement of
to provide for movement of
information
information
2.
2. Retail layout: Allocates shelf space Retail layout: Allocates shelf space and responds to customer behavior
and responds to customer behavior
3.
3. Warehouse layout: Addresses tradeWarehouse layout: Addresses trade- -offs between space and material
offs between space and material
handling
Types of Layout
Types of Layout
4.
4. FixedFixed--position layout: Addresses the position layout: Addresses the layout requirements of large, bulky
layout requirements of large, bulky
projects such as ships and buildings
projects such as ships and buildings
5.
5. ProcessProcess--oriented layout: Deals with oriented layout: Deals with low
low--volume, highvolume, high--variety production variety production (also called job shop or intermittent
(also called job shop or intermittent
production)
Types of Layout
Types of Layout
6.
6. Work cell layout: Arranges Work cell layout: Arranges
machinery and equipment to focus
machinery and equipment to focus
on production of a single product or
on production of a single product or
group of related products
group of related products
7.
7. ProductProduct--oriented layout: Seeks the oriented layout: Seeks the best personnel and machine
best personnel and machine
utilizations in repetitive or
utilizations in repetitive or
continuous production
Good Layouts Consider
Good Layouts Consider
1.
1. Material handling equipmentMaterial handling equipment 2.
2. Capacity and space requirementsCapacity and space requirements 3.
3. Environment and aestheticsEnvironment and aesthetics 4.
4. Flows of informationFlows of information 5.
5. Cost of moving between various Cost of moving between various work areas
Layout Strategies
Layout Strategies
Table 9.1
Table 9.1
Balance low
Balance low--cost cost storage with low
storage with low- -cost material cost material handling handling Expose customer Expose customer to high
to high--margin margin items items Locate workers Locate workers requiring frequent requiring frequent contact close to contact close to one another one another Problems/Issues Problems/Issues Federal
Federal--MogulMogul’’ss warehouse warehouse The Gap The Gap’’ss distribution center distribution center Kroger Kroger’’ss Supermarket Supermarket Walgreen Walgreen’’ss Bloomingdale Bloomingdale’’ss Allstate Insurance Allstate Insurance Microsoft Corp. Microsoft Corp. Examples Examples Warehouse Warehouse (storage) (storage) Retail Retail Office Office
Layout Strategies
Layout Strategies
Table 9.1
Table 9.1
Manage varied material
Manage varied material
flow for each product
flow for each product
Move material to the
Move material to the
limited storage areas
limited storage areas
around the site
around the site
Problems/Issues
Problems/Issues
Arnold Palmer Hospital
Arnold Palmer Hospital
Hard Rock Caf
Hard Rock Caféé Olive Garden
Olive Garden
Ingall Ship Building
Ingall Ship Building
Corp. Corp. Trump Plaza Trump Plaza Pittsburgh Airport Pittsburgh Airport Examples Examples Job Shop Job Shop (process oriented) (process oriented) Project Project (fixed position) (fixed position)
Layout Strategies
Layout Strategies
Table 9.1
Table 9.1
Equalize the task time
Equalize the task time
at each workstation
at each workstation
Identify a product
Identify a product
family, build teams,
family, build teams,
cross train team
cross train team
members
members
Problems/Issues
Problems/Issues
Sony
Sony’’s TV assemblys TV assembly line line Toyota Scion Toyota Scion Hallmark Cards Hallmark Cards Wheeled Coach Wheeled Coach Standard Aero Standard Aero Examples Examples Repetitive/ Continuous Repetitive/ Continuous (product oriented) (product oriented) Work Cells Work Cells (product families) (product families)
Office Layout
Office Layout
;
; Grouping of workers, their equipment, Grouping of workers, their equipment, and spaces to provide comfort,
and spaces to provide comfort,
safety, and movement of information
safety, and movement of information ; ; Movement of Movement of information is main information is main distinction distinction ;
; Typically in state of Typically in state of flux due to frequent
flux due to frequent
technological
technological
changes
Relationship Chart
Relationship Chart
Figure 9.1
Supermarket Retail Layout
Supermarket Retail Layout
;
; Objective is to maximize Objective is to maximize
profitability per square foot of
profitability per square foot of
floor space
floor space ;
; Sales and profitability vary Sales and profitability vary
directly with customer exposure
Five Helpful Ideas for
Five Helpful Ideas for
Supermarket Layout
Supermarket Layout
1.
1. Locate highLocate high--draw items around the draw items around the periphery of the store
periphery of the store 2.
2. Use prominent locations for highUse prominent locations for high--impulse impulse and high
and high--margin itemsmargin items 3.
3. Distribute power items to both sides of Distribute power items to both sides of an aisle and disperse them to increase an aisle and disperse them to increase
viewing of other items viewing of other items 4.
4. Use endUse end--aisle locationsaisle locations 5.
5. Convey mission of store through careful Convey mission of store through careful positioning of lead
Store Layout
Store Layout
Figure 9.2
Retail Slotting
Retail Slotting
;
; Manufacturers pay fees to retailers Manufacturers pay fees to retailers
to get the retailers to display (slot)
to get the retailers to display (slot)
their product
their product ;
; Contributing factorsContributing factors
;
; Limited shelf spaceLimited shelf space
;
; An increasing number of new An increasing number of new products
products
;
; Better information about sales Better information about sales through POS data collection
through POS data collection
;
Retail Store Shelf Space
Retail Store Shelf Space
Planogram
Planogram
;
; Computerized Computerized tool for shelf
tool for shelf- -space
space
management
management
;
; Generated from Generated from store
store’’s scanner s scanner data on sales
data on sales
;
; Often supplied Often supplied by manufacturer
by manufacturer
5 facings
5 facings
Shampoo Shampoo Shampoo Shampoo Shampoo
C onditione r C onditione r
Shampoo Shampoo Shampoo Conditioner Shampoo
2 ft. 2 ft.
Servicescapes
Servicescapes
;
; Ambient conditions Ambient conditions -- background background
characteristics such as lighting, sound, characteristics such as lighting, sound, smell, and temperature
smell, and temperature
;
; Spatial layout and functionality Spatial layout and functionality -- which which involve customer
involve customer
circulation path planning, circulation path planning, aisle characteristics, and aisle characteristics, and product grouping
product grouping
;
; Signs, symbols, and Signs, symbols, and artifacts
artifacts -- characteristics characteristics of building design that of building design that carry social significance carry social significance
Warehousing and Storage
Warehousing and Storage
Layouts
Layouts
;
; Objective is to optimize tradeObjective is to optimize trade--offs offs between handling costs and costs
between handling costs and costs
associated with warehouse space
associated with warehouse space ;
; Maximize the total Maximize the total ““cubecube”” of the of the warehouse
warehouse –– utilize its full volume utilize its full volume while maintaining low material
while maintaining low material
handling costs
Warehousing and Storage
Warehousing and Storage
Layouts
Layouts
;
; All costs associated with the transactionAll costs associated with the transaction
;
; Incoming transportIncoming transport
;
; StorageStorage
;
; Finding and moving materialFinding and moving material
;
; Outgoing transportOutgoing transport
;
; Equipment, people, material, supervision, Equipment, people, material, supervision, insurance, depreciation
insurance, depreciation
;
; Minimize damage and spoilageMinimize damage and spoilage
Material Handling Costs
Warehousing and Storage
Warehousing and Storage
Layouts
Layouts
;
; Warehouse density tends to vary Warehouse density tends to vary
inversely with the number of different inversely with the number of different items stored
items stored
;
; Automated Storage and Automated Storage and
Retrieval Systems (ASRSs) Retrieval Systems (ASRSs) can significantly improve can significantly improve warehouse productivity by warehouse productivity by an estimated 500%
an estimated 500%
;
; Dock location is a key Dock location is a key design element
Cross
Cross
-
-
Docking
Docking
;
; Materials are moved directly from Materials are moved directly from receiving to shipping and are not receiving to shipping and are not
placed in storage placed in storage
in the warehouse in the warehouse
;
; Requires tight Requires tight scheduling and scheduling and
accurate shipments, accurate shipments,
bar code or RFID bar code or RFID
identification used for identification used for
advanced shipment advanced shipment notification as materials notification as materials are unloaded are unloaded
Random Stocking
Random Stocking
;
; Typically requires automatic identification Typically requires automatic identification systems (AISs) and effective information systems (AISs) and effective information
systems systems
;
; Random assignment of stocking locations Random assignment of stocking locations allows more efficient use of space
allows more efficient use of space
;
; Key tasksKey tasks
1.
1. Maintain list of open locationsMaintain list of open locations 2.
2. Maintain accurate recordsMaintain accurate records 3.
3. Sequence items to minimize travel, pick timeSequence items to minimize travel, pick time 4.
4. Combine picking ordersCombine picking orders 5.
Customizing
Customizing
;
; ValueValue--added activities performed at added activities performed at the warehouse
the warehouse ;
; Enable low cost and rapid response Enable low cost and rapid response
strategies
strategies
;
; Assembly of componentsAssembly of components
;
; Loading softwareLoading software
;
; RepairsRepairs
;
Shipping and receiving docks Office Customization Conveyor Storage racks Staging
Warehouse Layout
Warehouse Layout
Traditional Layout Traditional LayoutWarehouse Layout
Warehouse Layout
CrossCross--Docking LayoutDocking Layout
Shipping and receiving docks
Office
Fixed
Fixed
-
-
Position Layout
Position Layout
;
; Product remains in one place Product remains in one place ;
; Workers and equipment come to siteWorkers and equipment come to site
;
; Complicating factorsComplicating factors
;
;Limited space at siteLimited space at site
;
;Different materials Different materials required at different required at different stages of the project stages of the project
;
;Volume of materials Volume of materials needed is dynamic needed is dynamic
Alternative Strategy
Alternative Strategy
;
; As much of the project as possible As much of the project as possible
is completed off
is completed off--site in a productsite in a product- -oriented facility
oriented facility ;
; This can This can
significantly significantly improve efficiency improve efficiency but is only but is only possible when possible when multiple similar multiple similar
units need to be created
Process
Process
-
-
Oriented Layout
Oriented Layout
;
; Like machines and equipment are Like machines and equipment are
grouped together
grouped together ;
; Flexible and capable of handling a Flexible and capable of handling a wide variety of products or
wide variety of products or
services
services ;
; Scheduling can be difficult and Scheduling can be difficult and
setup, material handling, and labor
setup, material handling, and labor
costs can be high
Surgery Radiology ER triage room ER Beds Pharmacy
Emergency room admissions
Billing/exit Laboratories
Process
Process
-
-
Oriented Layout
Oriented Layout
Patient A - broken leg
Patient B - erratic heart pacemaker
Figure 9.3
Layout at Arnold Palmer Hospital
Layout at Arnold Palmer Hospital
Central break Central break and medical and medical supply rooms supply rooms Local linen Local linen supply supply Local Local nursing pod nursing pod Pie
Pie--shaped shaped rooms rooms Central nurses Central nurses station station
Process
Process
-
-
Oriented Layout
Oriented Layout
;
; Arrange work centers so as to Arrange work centers so as to
minimize the costs of material
minimize the costs of material
handling
handling ;
; Basic cost elements areBasic cost elements are
;
; Number of loads (or people) moving Number of loads (or people) moving between centers
between centers
;
; Distance loads (or people) move Distance loads (or people) move between centers
Process
Process
-
-
Oriented Layout
Oriented Layout
Minimize cost = Minimize cost =
∑
∑
n∑
∑
XXijij CCijij n i i = 1= 1 n n j j = 1= 1 wherewhere nn == total number of work centers or total number of work centers or departments
departments
i, j
i, j == individual departmentsindividual departments X
Xijij == number of loads moved from number of loads moved from department i to department j
department i to department j
C
Cijij == cost to move a load between cost to move a load between department i and department j
Process Layout Example
Process Layout Example
1.
1. Construct a Construct a ““fromfrom--to matrixto matrix”” 2.
2. Determine the space requirementsDetermine the space requirements 3.
3. Develop an initial schematic diagramDevelop an initial schematic diagram 4.
4. Determine the cost of this layout Determine the cost of this layout 5.
5. Try to improve the layoutTry to improve the layout 6.
6. Prepare a detailed plan Prepare a detailed plan
Arrange six departments in a factory to Arrange six departments in a factory to
minimize the material handling costs. minimize the material handling costs.
Each department is 20 x 20 feet and the Each department is 20 x 20 feet and the building is 60 feet long and 40 feet wide. building is 60 feet long and 40 feet wide.
Department
Department AssemblyAssembly PaintingPainting MachineMachine ReceivingReceiving ShippingShipping TestingTesting (1) (1) (2)(2) Shop (3)Shop (3) (4)(4) (5)(5) (6)(6) Assembly (1) Assembly (1) Painting (2) Painting (2) Machine Shop (3) Machine Shop (3) Receiving (4) Receiving (4) Shipping (5) Shipping (5) Testing (6) Testing (6)
Number of loads per week
Number of loads per week
50 100 0 0 20 30 50 10 0
20 0 100 50 0
0
Process Layout Example
Process Layout Example
Figure 9.4
Area 1
Area 1 Area 2Area 2 Area 3Area 3
Area 4
Area 4 Area 5Area 5 Area 6Area 6 60
60’’
40
40’’
Process Layout Example
Process Layout Example
Receiving Shipping Testing Department Department Department
(4) (5) (6)
Figure 9.5
Figure 9.5
Assembly Painting Machine Shop Department Department Department
100 100 50 50 20 20 50 50 50 50 20 20 10 10 100 100 30 30
Process Layout Example
Process Layout Example
Interdepartmental Flow Graph Interdepartmental Flow Graph
1 2 3
4 5 6
Figure 9.6
Process Layout Example
Process Layout Example
Cost
Cost == $50$50 ++ $200$200 ++ $40$40
(1 and 2)
(1 and 2) (1 and 3)(1 and 3) (1 and 6)(1 and 6)
+
+ $30$30 ++ $50$50 ++ $10$10
(2 and 3)
(2 and 3) (2 and 4)(2 and 4) (2 and 5)(2 and 5)
+
+ $40$40 ++ $100$100 ++ $50$50
(3 and 4)
(3 and 4) (3 and 6)(3 and 6) (4 and 5)(4 and 5)
= $570 = $570 Cost = Cost =
∑
∑
n∑
∑
XXijij CCijij n i i = 1= 1 n n j j = 1= 1Process Layout Example
Process Layout Example
30 30 50 50 10 10 50 50 50 50 20 20 50 50 100100 100 100
Revised Interdepartmental Flow Graph Revised Interdepartmental Flow Graph
2 1 3
4 5 6
Figure 9.7
Process Layout Example
Process Layout Example
Cost
Cost == $50$50 ++ $100$100 ++ $20$20
(1 and 2)
(1 and 2) (1 and 3)(1 and 3) (1 and 6)(1 and 6)
+
+ $60$60 ++ $50$50 ++ $10$10
(2 and 3)
(2 and 3) (2 and 4)(2 and 4) (2 and 5)(2 and 5)
+
+ $40$40 ++ $100$100 ++ $50$50
(3 and 4)
(3 and 4) (3 and 6)(3 and 6) (4 and 5)(4 and 5)
= $480 = $480 Cost = Cost =
∑
∑
n∑
∑
XXijij CCijij n i i = 1= 1 n n j j = 1= 1Area 1
Area 1 Area 2Area 2 Area 3Area 3
Area 4
Area 4 Area 5Area 5 Area 6Area 6 60
60’’
40
40’’
Process Layout Example
Process Layout Example
Receiving Shipping Testing Department Department Department
(4) (5) (6)
Figure 9.8
Figure 9.8
Painting Assembly Machine Shop Department Department Department
Computer Software
Computer Software
;
; Graphical approach only works for Graphical approach only works for
small problems
small problems ;
; Computer programs are available to Computer programs are available to
solve bigger problems
solve bigger problems
; ; CRAFTCRAFT ; ; ALDEPALDEP ; ; CORELAPCORELAP ;
CRAFT Example
CRAFT Example
1 1 22 33 44 55 66 1 1 A A A A B B 2 2 A A A A B B 3 3 D D D D D D 4 4 C C D D D D 5 5 F F F F F D 6 6 E E E E E D PATTERN PATTERN TOTAL COST 20,100 TOTAL COST 20,100EST. COST REDUCTION .00
EST. COST REDUCTION .00
ITERATION 0 ITERATION 0 (a) (a) 1 1 22 33 44 55 66 1 1 D D D D B B 2 2 D D D D B B 3 3 D D D E E E 4 4 C C D E E F 5 5 A A A A A F 6 6 A A A F F F PATTERN PATTERN TOTAL COST 14,390 TOTAL COST 14,390
EST. COST REDUCTION 70.
EST. COST REDUCTION 70.
ITERATION 3
ITERATION 3
(b)
Computer Software
Computer Software
;
; Three dimensional visualization Three dimensional visualization
software allows managers to view
software allows managers to view
possible layouts and assess process,
possible layouts and assess process,
material material handling, handling, efficiency, efficiency, and safety and safety issues issues
Work Cells
Work Cells
;
; Reorganizes people and machines Reorganizes people and machines
into groups to focus on single
into groups to focus on single
products or product groups
products or product groups ;
; Group technology identifies Group technology identifies products that have similar
products that have similar
characteristics for particular cells
characteristics for particular cells ;
; Volume must justify cellsVolume must justify cells ;
; Cells can be reconfigured as Cells can be reconfigured as
designs or volume changes
Advantages of Work Cells
Advantages of Work Cells
1.
1. Reduced workReduced work--inin--process inventoryprocess inventory 2.
2. Less floor space requiredLess floor space required 3.
3. Reduced raw material and finished Reduced raw material and finished goods inventory
goods inventory 4.
4. Reduced direct laborReduced direct labor 5.
5. Heightened sense of employee Heightened sense of employee participation
participation 6.
6. Increased use of equipment and Increased use of equipment and machinery
machinery 7.
7. Reduced investment in machinery Reduced investment in machinery and equipment
Improving Layouts Using
Improving Layouts Using
Work Cells
Work Cells
Current layout
Current layout -- workers workers in small closed areas.
in small closed areas.
Cannot increase output
Cannot increase output
without a third worker and
without a third worker and
third set of equipment.
third set of equipment. Improved layout Improved layout -- crosscross--trained trained
workers can assist each other.
workers can assist each other.
May be able to add a third worker
May be able to add a third worker
as additional output is needed.
as additional output is needed.
Figure 9.10 (a)
Improving Layouts Using
Improving Layouts Using
Work Cells
Work Cells
Current layout
Current layout -- straight straight
lines make it hard to balance
lines make it hard to balance
tasks because work may not
tasks because work may not
be divided evenly
be divided evenly
Improved layout
Improved layout -- in U in U
shape, workers have better
shape, workers have better
access. Four cross
access. Four cross--trained trained workers were reduced.
workers were reduced.
Figure 9.10 (b)
Figure 9.10 (b)
U-shaped line may reduce employee movement and space requirements while enhancing
communication, reducing the number of workers, and facilitating inspection
Requirements of Work Cells
Requirements of Work Cells
1.
1. Identification of families of productsIdentification of families of products 2.
2. A high level of training, flexibility A high level of training, flexibility and empowerment of employees
and empowerment of employees
3.
3. Being selfBeing self--contained, with its own contained, with its own equipment and resources
equipment and resources
4.
4. Test (pokaTest (poka--yoke) at each station in yoke) at each station in the cell
Staffing and Balancing
Staffing and Balancing
Work Cells
Work Cells
Determine the takt time
Determine the takt time
Takt time =
Takt time = Total work time availableTotal work time available
Units required
Units required
Determine the number
Determine the number
of operators required
of operators required
Workers required =
Workers required = Total operation time requiredTotal operation time required
Takt time
Staffing Work Cells
Staffing Work Cells
Example
Example
600
600 Mirrors per day requiredMirrors per day required
Mirror production scheduled for
Mirror production scheduled for 88 hours per dayhours per day From a work balance chart
From a work balance chart
total operation time
total operation time
= 140 = 140 secondsseconds Stand ard time req u ired Stand ard time req u ired Operations Operations Assemble
Assemble PaintPaint TestTest LabelLabel Pack forPack for shipment shipment 60 60 50 50 40 40 30 30 20 20 10 10 0 0
Staffing Work Cells
Staffing Work Cells
Example
Example
600
600 Mirrors per day requiredMirrors per day required
Mirror production scheduled for
Mirror production scheduled for 88 hours per dayhours per day From a work balance chart
From a work balance chart
total operation time
total operation time
= 140
= 140 secondsseconds
Takt time
Takt time = = (8(8 hrs hrs x 60x 60 minsmins) / 600) / 600 units units
= .8
= .8 mins mins = 48= 48 secondsseconds
Workers required
Workers required == Total operation time requiredTotal operation time requiredTakt timeTakt time
= 140 / 48 = 2.91 = 140 / 48 = 2.91
Work Balance Charts
Work Balance Charts
;
; Used for evaluating operation Used for evaluating operation times in work cells
times in work cells ;
; Can help identify bottleneck Can help identify bottleneck
operations
operations ;
; Flexible, crossFlexible, cross--trained employees trained employees can help address labor bottlenecks
can help address labor bottlenecks ;
; Machine bottlenecks may require Machine bottlenecks may require other approaches
Focused Work Center and
Focused Work Center and
Focused Factory
Focused Factory
;
; Focused Work CenterFocused Work Center
;
; Identify a large family of similar products Identify a large family of similar products that have a large and stable demand
that have a large and stable demand
;
; Moves production from a generalMoves production from a general--purpose, purpose, process
process--oriented facility to a large work celloriented facility to a large work cell
;
; Focused FactoryFocused Factory
;
; A focused work cell in a separate facilityA focused work cell in a separate facility
;
; May be focused by product line, layout, May be focused by product line, layout,
quality, new product introduction, flexibility,
quality, new product introduction, flexibility,
or other requirements
Focused Work Center and
Focused Work Center and
Focused Factory
Focused Factory
Table 9.2 Table 9.2 Example: A plant to Example: A plant to produce window produce window mechanism for mechanism for automobiles. automobiles.Example: Pipe bracket
Example: Pipe bracket
manufacturing at a
manufacturing at a
shipyard.
shipyard.
Example: A job shop
Example: A job shop
with machinery and
with machinery and
personnel rearranged personnel rearranged to produce 300 unique to produce 300 unique control panels. control panels. A focused factory is a A focused factory is a permanent facility to permanent facility to produce a product or produce a product or component in a component in a product
product--oriented oriented
facility. Many focused
facility. Many focused
factories currently
factories currently
being built were
being built were
originally part of a
originally part of a
process
process--oriented oriented facility.
facility.
A focused work center is
A focused work center is
a permanent product a permanent product- -oriented arrangement oriented arrangement of machines and of machines and personnel in what is personnel in what is ordinarily a process ordinarily a process- -oriented facility. oriented facility. A work cell is a A work cell is a temporary product temporary product- -oriented arrangement oriented arrangement of machines and of machines and personnel in what is personnel in what is ordinarily a process ordinarily a process- -oriented facility. oriented facility. Focused Factory Focused Factory
Focused Work Center
Focused Work Center
Work Cell
Repetitive and Product
Repetitive and Product
-
-Oriented Layout
Oriented Layout
1.
1. Volume is adequate for high equipment Volume is adequate for high equipment utilization
utilization
2.
2. Product demand is stable enough to justify high Product demand is stable enough to justify high investment in specialized equipment
investment in specialized equipment
3.
3. Product is standardized or approaching a phase Product is standardized or approaching a phase of life cycle that justifies investment
of life cycle that justifies investment
4.
4. Supplies of raw materials and components are Supplies of raw materials and components are adequate and of uniform quality
adequate and of uniform quality
Organized around products or families of
Organized around products or families of
similar high
Product
Product
-
-
Oriented Layouts
Oriented Layouts
;
; Fabrication lineFabrication line
;
; Builds components on a series of machinesBuilds components on a series of machines
;
; MachineMachine--pacedpaced
;
; Require mechanical or engineering changes Require mechanical or engineering changes to balance
to balance
;
; Assembly lineAssembly line
;
; Puts fabricated parts together at a series of Puts fabricated parts together at a series of workstations
workstations
;
; Paced by work tasksPaced by work tasks
;
; Balanced by moving tasksBalanced by moving tasks
Both types of lines must be balanced so that the
Both types of lines must be balanced so that the
time to perform the work at each station is the same
Product
Product
-
-
Oriented Layouts
Oriented Layouts
1.
1. Low variable cost per unitLow variable cost per unit 2.
2. Low material handling costsLow material handling costs 3.
3. Reduced workReduced work--inin--process inventoriesprocess inventories 4.
4. Easier training and supervisionEasier training and supervision 5.
5. Rapid throughputRapid throughput
Advantages
Advantages
1.
1. High volume is requiredHigh volume is required 2.
2. Work stoppage at any point ties up the Work stoppage at any point ties up the whole operation
whole operation
3.
3. Lack of flexibility in product or production Lack of flexibility in product or production rates
rates
Disadvantages
McDonald
McDonald
’
’
s Assembly Line
s Assembly Line
Figure 9.12
Disassembly Lines
Disassembly Lines
•
• Disassembly is being considered in Disassembly is being considered in
new product designs
new product designs
•
• ““GreenGreen”” issues and recycling issues and recycling
standards are important consideration
standards are important consideration
•
• Automotive Automotive
disassembly is
disassembly is
the 16
the 16thth largest largest
industry in
industry in
the US
Assembly
Assembly
-
-
Line Balancing
Line Balancing
;; Objective is to minimize the imbalance Objective is to minimize the imbalance between machines or personnel while between machines or personnel while meeting required output
meeting required output
;
; Starts with the precedence Starts with the precedence relationships
relationships
1.
1. Determine cycle timeDetermine cycle time 2.
2. Calculate theoretical Calculate theoretical minimum number of
minimum number of
workstations
workstations
3.
3. Balance the line by Balance the line by assigning specific
assigning specific
tasks to workstations
Wing Component Example
Wing Component Example
This means that
This means that
tasks B and E
tasks B and E
cannot be done
cannot be done
until task A has
until task A has
been completed
been completed
Performance
Performance Task Must FollowTask Must Follow Time
Time Task ListedTask Listed Task
Task (minutes)(minutes) BelowBelow A A 1010 —— B B 1111 AA C C 55 BB D D 44 BB E E 1212 AA F F 33 C, DC, D G G 77 FF H H 1111 EE I I 33 G, HG, H Total time Total time 6666
Wing Component Example
Wing Component Example
PerformancePerformance Task Must FollowTask Must Follow Time
Time Task ListedTask Listed Task
Task (minutes)(minutes) BelowBelow A A 1010 —— B B 1111 AA C C 55 BB D D 44 BB E E 1212 AA F F 33 C, DC, D G G 77 FF H H 1111 EE I I 33 G, HG, H Total time Total time 6666 I G F C D H B E A 10 11 12 5 4 3 7 11 3 Figure 9.13
I G F C D H B E A 10 11 12 5 4 3 7 11 3 Figure 9.13 Performance
Performance Task Must FollowTask Must Follow Time
Time Task ListedTask Listed Task
Task (minutes)(minutes) BelowBelow A A 1010 —— B B 1111 AA C C 55 BB D D 44 BB E E 1212 AA F F 33 C, DC, D G G 77 FF H H 1111 EE I I 33 G, HG, H Total time Total time 6666
Wing Component Example
Wing Component Example
480 availablemins per day
40 units required
Cycle time =
Production time available per day Units required per day
= 480 / 40
= 12 minutes per unit
Minimum number of workstations =
∑ Time for task i Cycle time
n i = 1
= 66 / 12
Wing Component Example
Wing Component Example
I G F C D H B E A 10 11 12 5 4 3 7 11 3 Figure 9.13 Performance
Performance Task Must FollowTask Must Follow Time
Time Task ListedTask Listed Task
Task (minutes)(minutes) BelowBelow A A 1010 —— B B 1111 AA C C 55 BB D D 44 BB E E 1212 AA F F 33 C, DC, D G G 77 FF H H 1111 EE I I 33 G, HG, H Total time Total time 6666 480 available mins per day
40 units required Cycle time = 12 mins Minimum
workstations = 5.5 or 6
Line-Balancing Heuristics
Choose the available task with the least number of following tasks
5. Least number of following tasks
Choose the available task with the shortest task time 4. Shortest task time
Choose the available task for which the sum of following task times is the longest 3. Ranked positional
weight
Choose the available task with the largest number of following tasks
2. Most following tasks
Choose the available task with the longest task time 1. Longest task time
480 available mins per day
40 units required Cycle time = 12 mins Minimum
workstations = 5.5 or 6
Performance
Performance Task Must FollowTask Must Follow Time
Time Task ListedTask Listed Task
Task (minutes)(minutes) BelowBelow A A 1010 —— B B 1111 AA C C 55 BB D D 44 BB E E 1212 AA F F 33 C, DC, D G G 77 FF H H 1111 EE I I 33 G, HG, H Total time Total time 6666
Wing Component Example
Wing Component Example
I G F H C D B E A 10 11 12 5 4 3 7 11 3 Station 1 Station 2 Station 4 Station 5 Station 3 Station 6 Figure 9.14
Performance
Performance Task Must FollowTask Must Follow Time
Time Task ListedTask Listed Task
Task (minutes)(minutes) BelowBelow A A 1010 —— B B 1111 AA C C 55 BB D D 44 BB E E 1212 AA F F 33 C, DC, D G G 77 FF H H 1111 EE I