Invitation for the Implementation of Enterprise Resource Planning (ERP) Solution
Pakistan International Airlines (PIA), Pakistan’s national flag carrier, plans to implement a proven, time-tested, internationally acclaimed and airline specific Enterprise Resource Planning (ERP) solution catering to its requirements in the following areas:
1 – Enterprise Resource Planning (ERP)
Existing scope of work includes the following ERP Modules.
Finance & Controlling Human Resources
Procurement and Logistics
Any other sub module as to meet the PIA’s RFP requirement e.g.:
Revenue Accounting
Work Flow
Employee Self Service
Document Management System
Vendor providing Revenue Accounting will be preferred.
Tender will be called on “Single Stage Two Envelopes” basis from ERP related companies or their authorized / certified representative or partners or consortium of such companies for the provision and implementation of “ERP solution”.
Bidders are required to submit a Pay Order of Rs. 3,000 , (or its USD equivalent) drawn on Pakistan International Airline alongwith Technical Proposal as Tender fee. Bidders are required to submit 2% of Total Bid value as Earnest Money in shape of Pay Order alongwith Financial Proposal.
Proposals must reach at address given below on / before 26-01-2015 till 1030 Hours (PST). Technical Proposals will be opened on the same date at 11:00 Hours (PST).
Bidders are required to submit two copies of “Technical” Bid marked as “Original” and “Copy”.
PIA reserves the right to reject any or all bids, or decide not to implement the ERP solution without assigning any reason thereof.
Bids received after date and time stipulated shall not be considered.
For any query, please feel free to contact:
General Manager (Contracts & Agreements) Pakistan International Airlines
Procurement and Logistics Building Near PIA Head Office
Karachi Airport Karachi
Ph: +92-21-99043181, 9904 3081
PAKISTAN INTERNATIONAL AIRLINES
INVITATION TO BID FOR ERP IMPLEMENTATION (TERMS OF REFERENCE)
1. Introduction
Pakistan International Airlines Corporation (PIA) has initiated a project to implement Enterprise Resource Planning (ERP) in order to achieve greater operational efficiencies and facilitate the realization of growth targets. As a first phase, the areas of Finance; Human Resources and Administration; and Procurement and Inventory Control are being targeted.
PIA now invites firms with experience of implementing ERP solutions in large public sector organizations and/or in the Airlines industry to bid for the following:
1. Provision of licenses for an ERP Package and Add-ons
2. Supply and Installation of Appropriate Hardware and Review of Infrastructure Environment
3. ERP Implementation, Training and Rollout 4. Post Implementation Warranty and Support 2. Request for Proposal
A detailed Request for Proposal document is attached setting out the following: Section A - Project Detail
Section B - Instructions To Contractors Section C - PIA’s IT Environment
Section D - Product Requirements (ERP Package & Add-ons) Section E - Product Requirements (Others)
Section F - Services Requirements Section G - Hardware Requirements
Section H - Requirements Compliance Matrix Section I - Completion and Compliance Checklist
Section J - Criteria for Technical and Commercial Evaluation 3. Bidding Process
Being a public sector corporation PIA complies with the Public Procurement Rules 2004 and the guidelines of the Public Procurement Regulatory Authority. The process being followed for selecting a vendor is Single-stage Two-envelope bidding, which requires technical and commercial proposals to be submitted in two separate sealed envelopes. Bidders are advised to carefully review, in particular, Instructions (Subsection B1) of Instructions to Contractors (Section B) and ensure that their bids comply with all stated conditions.
4. Significant Dates From RFP Issuance to Contract Signing
Pre-bid Meeting 16-01-2015
Submission of Proposals 26-01-2015
Opening of Technical Bids 26-01-2015
Submission of Technical Evaluation Report
To be decided
Opening of Commercial Bids
Announcement of Technical and Commercial Evaluation Results Submission of Draft Contract
Finalization of Contract
Contract Signing with Successful Bidder
Contract Timelines and Payment Terms
This is a high priority project for PIA which is being monitored directly by the Board of Directors. While recognizing that each ERP vendor will have their own methodology PIA has developed the following schedule as a baseline against which the schedules proposed by each bidder will be measured, significant Weightage being given to adhering as closely to the baseline dates as possible (albeit following the vendor’s own methodology). The schedule also indicates the payment terms which PIA intends to follow, this being linked to achievements of specific project milestones:
Major Project Milestones
Associated Project Deliverables 1
ERP Licenses Hardware ERP Implementation
Services Target Date Payment % 2 Target Date Payment % 2 Target Date Payment % 2
Signing of Contract (against bank
guarantee) 1, 2, 3 To be decided 10 To be decided 5 To be decided
Installation of Interim Servers 6 -
Delivery and Installation of SW (ERP
Package and Add-ons 7 40
Hardware Delivery (Production and DR
Sites) 8 20
Issuance of Certificate Upon Successful
HW Installation 9 30
Business Requirements Gathering and
Analysis 10, 11, 12 5
Build and Conduct UAT 13, 16, 17, 18, 19 10
End-User Training and Readiness 14, 15, 20, 21, 26 20
Project Go-Live 22, 23, 24 40 30
Completion of Post Go-live Support 25 10 45 35
Recurrent Costs Bidder to Specify Bidder to Specify Bidder to Specify
Notes:
1. Successful completion of the project deliverables listed in Section 6 would mark the achievement of the project milestones
2. Although the payment schedule for each of the project components, that is, ERP Licenses, Hardware and ERP Implementation Services is separately mentioned, there is a high degree of interdependencies among them. If the Contractor is unable to achieve the target ERP
Implementation deadlines this would not only impact the payment schedule for that particular component of the Contract but for others (ERP Licenses, Hardware) as well. To elaborate the point, timely delivery and installation of the required hardware, but without the ERP
5. Suggested Project Deliverables
The successful bidder will be required to provide deliverables during the course of this project, some of which are as follows:
1. Draft Contract 2. Signing of Contract
3. Project Charter Document including Detailed Project Plan 4. Fortnightly Progress Report
5. Status of Project Issues List. This should be updated weekly during the project duration. 6. Interim Servers, Operating Servers and Related Tools
7. ERP Software (Media) Installation
8. Installation of Hardware at Production and Disaster Recovery Sites 9. Certificate upon Successful Installation of Hardware
10. Requirements Specifications Document 11. Gap Analysis Document
12. Templates for Data Collection 13. Solutions Design Document
14. End-User Training Manuals and Exercise Guides based on the Configured Solution 15. Training Plan for ERP Overview, Configured ERP Application and for End-Users. The
end-users training plan should be role-based 16. UAT Plan
17. Scenarios-based Test Scripts for User Acceptance Testing 18. Development/Provision of Standard and Customized Reports 19. Roles and Responsibility Matrix
20. Master Implementation / Rollout Plan
21. IT Infrastructure Readiness Report and Certification 22. Fully Configured ERP solution
23. Go-Live Certificate
24. Detailed Plan for Post-implementation Support 25. Project Completion Report and Certificate 26. Application Users or Operations Manuals
This list may not necessarily be comprehensive or exhaustive. Hence, bidders are free to suggest additional deliverables, if necessary.
6. Pre-bid Meeting
A pre-bid meeting will be scheduled at 1500 on 16-01-2015 at Conference Room, P&L Department, PIA to respond to queries of interested bidders.
General Manager (Contracts & Agreements) Pakistan International Airlines
Procurement and Logistics Building Near PIA Head Office
Karachi Airport Karachi
Ph: +92-21-99043181, 9904 3081
7. Other Instructions
1. Bids must be delivered to the aforementioned address. All bids must be accompanied by a bid bond (included in the Commercial Proposal envelope) for 5 percent of the total bid price (in shape of Pay Order / Bank Draft / Bank Guarantee). Bank Guarantee must be valid for 90 days from the date of submission of bid. Bid Bonds will be returned within 30 days of the award of the contract under this RFP to the successful bidder
2. Successful bidder shall be required to furnish a Performance Guarantee which shall be 10% of the contract amount
3. Successful bidder shall be required to sign the Integrity Pact (format attached in RFP document)
4. Late bids will be rejected. Bids will be opened in the presence of the representatives of bidders who choose to attend.
Pakistan International Airlines
INVITATION FOR THE IMPLEMENTATION OF ENTERPRISE
RESOURCE PLANNING (ERP) SOLUTION
TABLE OF CONTENTS
SECTION A PROJECT DETAILS ... 10
A1 PIA BACKGROUND ... 11
A2 PROJECT BACKGROUND ... 13
A3 PROJECT ORGANIZATION ... 18
A4 PROJECT PHASES ... 18
SECTION B INSTRUCTIONS TO CONTRACTORS (ITC)... 21
B1 INSTRUCTIONS... 22
B2 SUMMARY OF REQUIREMENTS... 35
B3 TEMPLATE FORMS ... 36
B4 FORMAT AND CONTENTS OF PROPOSAL ... 57
SECTION C PIA IT ENVIRONMENT ... 58
C1 IT DEPARTMENT ... 64
C2 EXISTING SYSTEMS ... 65
C3 EXISTING IT INFRASTRUCTURE ...139
SECTION D PRODUCT REQUIREMENTS (ERP PACKAGE & ADD-ONS) ... 14439
D1 ERP PACKAGE AND ADD-ON REQUIREMENTS ...145
D2 INFORMATION NEEDS AND APPLICATION REQUIREMENTS ...156
SECTION E PRODUCT REQUIREMENTS (OTHERS) ... 19186
E1 RDBMS AND DATABASE ADMINISTRATION TOOLS ...192
E2 APPLICATION DEVELOPMENT TOOLS ...194
E3 QUERY AND REPORT GENERATOR TOOLS ...195
E4 INTERIM SERVERS ...196
E5 3RD PARTY SOFTWARE ...197
SECTION F SERVICES REQUIREMENTS ... 193
F1 IMPLEMENTATION ...199
F2 TRAINING ...203
F3 DATA MIGRATION ...206
F4 DOCUMENTATION ...207
F5 WARRANTY AND MAINTENANCE SUPPORT ...209
F6 VERSION AND UPGRADES...211
SECTION G HARDWARE REQUIREMENTS ... 21207
G1 HARDWARE ...213
SECTION H REQUIREMENTS COMPLIANCE MATRIX ... 21510
H1 GLOBAL REQUIREMENTS – GENERAL ...216
H2 GLOBAL REQUIREMENTS – TECHNICAL ...225
H3 GLOBAL REQUIREMENTS – OTHERS ...231
H4 FUNCTIONAL REQUIREMENTS – FINANCE ...235
H5 FUNCTIONAL REQUIREMENTS – HUMAN RESOURCES AND ADMINISTRATION ...249
H6 FUNCTIONAL REQUIREMENTS – PROCUREMENT AND INVENTORY CONTROL ...260
H7 SERVICES REQUIREMENTS ...269
H8 HARDWARE REQUIREMENTS ...276
SECTION I COMPLETION AND COMPLIANCE CHECKLIST ... 27974
I1 PROPOSAL COMPLETION CHECKLIST ...280
I2 PRODUCTS AND SERVICES ...281
I3 BUSINESS INFORMATION AND APPLICATION NEEDS ...287
I4 ERP PACKAGE REQUIREMENTS ...288
Request for Proposal
For
Enterprise Resource Planning Solution
SECTION A
PROJECT DETAILS
A1 PIA BACKGROUND
Pakistan International Airlines (PIA) came into existence in March 1955, when a privately owned company, Orient Airways, merged with the Government of Pakistan to form the state-owned airline.
PIA has been an air travel pioneer since its inception. In 1962, PIA set out to break the record for the fastest flight between London and Karachi. With representatives of FAI (Federation Aeronautics International) on board to monitor the official timings, PIA completed the flight in 6 hours, 43 minutes, 51 seconds, a record which remains unbroken to this day.
PIA Vision
PIA's vision is to be a world class airline exceeding customer expectations through dedicated employees, committed to excellence.
PIA Mission
Employee teams will contribute towards making PIA a global airline of choice:
Offering quality customer services and innovative products
Participating in global alliances
Using state-of-the-art technologies
Ensuring cost-effective measures in procurement and operations
PIA Values
Customer Expectations Convenience, Caring, and Competitive Tariff
Service Personalized and Courteous
Innovation Cherishing New Ideas, Translated Into Action
Cohesiveness Respect for Individuals, Teamwork, and Effective Communication
Integrity Business Ethics, Accountability, and Transparency
Reliability Loyalty and Consistency
Safety Passengers, Employees, Environment, and Health
Information Technology (IT) Objectives
Keeping in line with the organization’s vision and mission, the Information Technology department at PIA has formulated the following objectives:
To implement industry standard systems / solutions which are integrated, adaptive and flexible to both internal and external challenges and evolve as technology progresses and must be capable to meet airline industry challenges.
To carefully plan and deploy resources to ensure continuity of Information Technology services and its availability on 24x7 hours basis.
To ensure that Information Technology is effectively applied to business needs.
To provide technology tools to PIA staff for capturing and harnessing the knowledge base with the latest in IT, for timely management decision support.
A high-level functional organization chart of PIA IT Department is provided in Section C.
A2 PROJECT BACKGROUND
PIA’s management is of the view that new scenarios and changing business requirements necessitate a reassessment of business operations and a major upgrade of the information technology environment.
In order to achieve greater operational efficiencies and facilitate the realization of growth targets, PIA has decided to implement a comprehensive Enterprise Resource Planning (ERP) solution. PIA intends to procure the best combination of technology products and services at the most reasonable cost.
PIA desires to adopt a phased implementation approach. The areas of Finance; Human Resources and Administration; and Procurement and Inventory Control have been assigned initial priority.
With rapid implementation methodologies and accelerated deployment options available in all good ERPs, it is PIA’s intention to complete the implementation, training and rollout in minimum time period. The Contractor must recommend a suitable rapid implementation approach to help ensure project success within the proposed timeline. Since time is of essence, the proposed timeline will be fixed and strictly adhered to.
The locations intended to be covered under the scope of the ERP Solution implementation are as follows: -
PIA Head Office at Karachi
PIA Computer Center at Karachi
PIA Offices (International and Domestic all locations)
Locations:
The table below lists domestic airports where PIA flies to:
SR. NO. LOCATION
1. BAHAWALPUR 2. CHITRAL 3. DADU 4. DALBANDIN 5. DERA GHAZI KHAN 6. FAISALABAD 7. GILGIT 8. GWADAR 9. ISLAMABAD 10. JACOBABAD 11. KANDAWARI 12. KARACHI 13. LAHORE 14. MOENJODARO 15. MULTAN 16. PANJGUR 17. PASNI 18. PESHAWAR 19. QUETTA
20. RAHIM YAR KHAN 21. SAIDU SHARIF 22. SIALKOT 23. SKARDU 24. SEHMAN 25. SUKKUR 26. TURBAT
The table below lists international airports where PIA flies to:
SR. NO. COUNTRY NUMBER OF AIRPORTS 1. AFGHANISTAN 1 2. BAHRAIN 1 3. BANGLADESH 1 4. CANADA 1 5. CHINA 1 6. DENMARK 1 7. FRANCE 1 8. GERMANY 1 9. GREECE 1 10. HONG KONG 1 11. INDIA 2 12. ITALY 2 13. JAPAN 1 14. JORDAN 1 15. KUWAIT 1 16. MALAYSIA 1 17. NEPAL 1 18. NETHERLANDS 1 19. NORWAY 1 20. OMAN 1 21. PHILIPPINES 1 22. QATAR 1 23. RUSSIAN FEDERATION 1 24. SAUDI ARABIA 4 25. SINGAPORE 1 26. SPAIN 1 27. SRI LANKA 1 28. THAILAND 1 29. TURKEY 1
30. UNITED ARAB EMIRATES 4
31. UNITED KINGDOM 5
32. UNITED STATES OF AMERICA 2
33. UZBEKISTAN 3
The table below lists stores maintained by PIA:
SR. NO. STOCK
ROOM STOCK TYPE
TECHNICAL /
COMMERCIAL STATION
ONLINE / OFFLINE
1. SR-A1 Component Technical Karachi Online 2. SR-B2 Consumable Technical Karachi Online 3. SR-09 Tires Technical Karachi Offline 4. SR-45 Engine Parts Technical Karachi Online 5. SR-14 Avionics Parts Technical Karachi Online 6. SR-26 Rubberized Technical Karachi Online 7. SR-81 Consumable Technical Karachi Online 8. SR-18 F-27 Parts Technical Karachi Online 9. SR-89 Pneumatic Technical Karachi Online 10. SR-20 Surplus Technical Karachi Online 11. SR-B3 A/C Furnishing Commercial Karachi Online 12. SR-80 Raw Material Commercial Karachi Online 13. SR-04 Chemical Commercial Karachi Online 14. SR-58 TGS Commercial Karachi Online 15. SR-82 Chemical Commercial Karachi Online 16. SR-41 Forms Commercial Karachi Online 17. SR-64 Printing Mat Commercial Karachi Online 18. SR-59 Advertising Commercial Karachi Offline 19. SR-16 Common Commercial Karachi Online 20. SR-39 Uniform Commercial Karachi Online 21. SR-17 FSD Commercial Karachi Online 22. SR-22 Consumable Technical Islamabad Online 23. SR-42 Component Technical Islamabad Online 24. SR-55 P.O.L Commercial Islamabad Offline 25. SR-51 Commercial Commercial Islamabad Offline 26. SR-49 Printing Stationery Commercial Islamabad Offline 27. SR-56 FSD Commercial Islamabad Offline 28. SR-43 Uniform Commercial Islamabad Offline 29. SR-50 TGS & MT Commercial Islamabad Offline 30. SR-48 Computer Paper Commercial Islamabad Offline 31. SR-33 Consumable Technical Lahore Online 32. SR-34 Component Technical Lahore Online 33. SR-36 Commercial Commercial Lahore Offline 34. SR-54 Common Commercial Lahore Offline 35. SR-46 Printing Stationery Commercial Lahore Offline 36. SR-60 FSD Commercial Lahore Online 37. SR-66 Consumable Technical Peshawar Offline 38. SR-83 Printing Stationery Commercial Peshawar Offline 39. SR-94 Uniform Commercial Peshawar Offline 40. SR-93 Commercial Commercial Peshawar Offline 41. SR-63 Component Technical Faisalabad Offline 42. SR-62 Consumable Commercial Faisalabad Offline 43. SR-70 Uniform Commercial Faisalabad Offline
SR. NO. STOCK
ROOM STOCK TYPE
TECHNICAL /
COMMERCIAL STATION
ONLINE / OFFLINE
44. SR-76 Commercial Commercial Faisalabad Offline 45. SR-77 Consumable Technical Multan Offline 46. SR-79 Uniform Commercial Multan Offline 47. SR-57 Consumable Technical Quetta Offline 48. SR-61 Component Technical Quetta Offline 49. SR-96 Commercial Commercial Quetta Offline 50. SR-68 Printing Stationery Commercial Quetta Offline 51. SR-C8 FSD Commercial Quetta Offline
A3 PROJECT ORGANIZATION
For realizing the overall business and technological objectives, a fully resourced IT team is collaborating with PIA’s management, through various stages of this project. Together the team reports to Project Steering Committee and ERP Implementation Committee that has been set-up to oversee the progress and make decisions on key issues.
The successful ERP Contractor would become a part of this team and will work under the guidance and control of Project Steering Committee and ERP Implementation Committee.
A4 PROJECT PHASES
The various components covered under this RFP are:
Supply of ERP System, Appropriate Hardware and Review of Infrastructure Environment
ERP Implementation, Training and Rollout
Post Implementation Warranty and Support
The following component-wise activities have been identified:
Supply of ERP System, Appropriate Hardware and Review of Infrastructure Environment
Supply of an appropriate ERP solution that caters to the requirements mentioned in this RFP document and has been successfully implemented in the Airline and Aviation Industry.
ERP solution and systems shall comprehensively fulfill PIA’s business process requirements and objectives. ERP Solution should be capable to meet present requirements and future needs as described in Section D.
The solution being provided must be relevant and complete with a suitable
disaster recovery plan.
Proposed ERP should have verifiable Airline / Aviation references.
Supply of appropriate hardware to run the ERP solution in a high availability environment
Study and provide detailed infrastructure requirements for optimum performance. It must focus on the required network (number of nodes, bandwidth, network availability requirements, VPN, intranet and internet, Network Management System (NMS), remote log on, security requirements, etc.); power (availability, stability, backup support, etc.); housing; air-conditioning and other facilities required.
It is the responsibility of the Contractor to provide a complete solution to PIA,
clearly mentioning the various items, components, tools, risks involved, etc. Any shortfall or critical components not specified in this RFP which the Contractor
considers necessary for the solution to work smoothly and efficiently should be separately and clearly mentioned.
Any Contractor who fails to do so, if awarded the contract, would without prejudice to PIA’s legal rights, be responsible to procure and provide to PIA such tools, items, and components at its own cost.
ERP Implementation, Training and Rollout
Devise an implementation approach / strategy that should be adopted after due consideration to project scope, applicable constraints and magnitude of business
improvement goals. Contractor must provide detailed implementation
methodology.
Identify and formulate implementation procedures and controls for systems security, auditability, confidentiality, reliability, integrity, and business continuity.
Prepare conceptual design and highlight parameters that will be configured in the ERP system in accordance with PIA business requirements.
Provide integration solutions where ERP will be integrated with other applications as identified in the RFP.
Configure the ERP based on approved conceptual design, parameters and integration areas. It should also include complete workflow for transaction approvals and escalation.
Prepare reports that fulfill management and statutory reporting requirements.
Convert and migrate historical and live data, efficiently and accurately.
Prepare the user community for change through appropriate knowledge transfer and end-user training.
Prepare and execute a comprehensive training plan to train the trainers / power users and end users.
Gain acceptance for new systems by actively involving key users in driving the acceptance testing process and achieving cut-over to the new environment.
Ensure smooth and seamless transition to new systems without any disturbance to the ongoing operational activities of PIA.
Provide a sufficient number of properly qualified ERP experts for each specific area mentioned in the RFP. These should cover – as a minimum – experts having implementation experience in airline of size comparable to PIA in the areas of Human Resources, Finance and Procurement and Logistics.
To address ERP implementation at all PIA locations in the following areas:
Finance
General Ledger
Financial Analyzer
Fixed Assets Management
Cash Management
Petty Cash Management
Accounts Payable
Revenue Accounting
Accounts Receivable
Insurance Management
Leasing Management
Budget and Cost Management
Profitability Management
Taxation Management
Treasury and Risk Management
Human Resources and Administration
HR Planning and Operations
Recruitment Management
Qualifications Management
HR Development
Performance Management
Compensation and Benefits Management
Training and Development
Time Management
Healthcare Management
Travel Management
Payroll Processing
Final Settlement Processing
Personnel Insurance Management
Security Management
Staff Funds Management
Self Service HR
Procurement and Inventory Control
Contracts and Procurement Management
Vendor Management
Items Management
Stores Management
Inbound / Outbound Logistics Management
The implementation areas are indicative only; details are provided in Section D.
Post Implementation Warranty and Support
Provide a team of certified experts to be stationed at PIA locations for post implementation support for a minimum period of two months to ensure optimum and seamless operations of systems and processes.
Specify a detailed support program and mechanism.
Contractor must provide at least Three years post implementation warranty for
software and hardware. The Contractor has to ensure that all software and hardware supplied are free from defects / bugs / flaws / security holes, etc. Warranty periods for hardware / software should be clearly mentioned.
Any discrepancies, mismatches and resource constraints experienced during the support period which were not specified in the Proposal will be responsibility of the Contractor.
SECTION B
B1 INSTRUCTIONS
1. Eligible Contractors
1.2 For the purpose of this RFP all parties receiving or responding to this RFP are considered bidders or potential contractors and have been identified throughout the RFP accordingly. This will be a “Single Stage Two Envelope” Bidding Process”.
1.3 The Contractors are invited to submit a detailed Technical Proposal and an item wise Commercial Proposal for Products and Services required for the assignment as named in the ERP. The proposal will be the basis for the ultimate execution of a contract with the selected successful Contractor(s).
1.4 Information relating to evaluation of proposals and recommendations concerning awards will not be disclosed to the Contractor or to other persons not officially concerned with the process. The Contractor shall maintain complete confidentiality of its proposal and shall not disclose the proposal or any terms thereof to any unrelated person or any third party. The Contractor shall also keep confidential all its discussions with PIA.
1.5 By submitting a Proposal, the Contractor agrees to be legally bound by the terms and conditions set out in this RFP. The Proposal will be considered as a binding offer from the Contractor subject to acceptance by PIA.
1.6 PIA will not be bound to accept the lowest or indeed any Proposal and will not be committed to any Proposal until a contract has been executed. PIA, in its absolute discretion and without liability to any party, may decide at any time to amend the RFP, extend the deadline for submission of Proposals or amendments to the Proposals or terminate the RFP process in whole or in part. PIA .
1.7 Both hardcopies and softcopies (on CDs) of technical and commercial proposals should be submitted. Separate CDs for Technical and Commercial proposals should be made. Utmost care should be exercised in enclosing each CD in a separate relevant envelope. Failure to do would disqualify the bidder.
2. Products and Services
2.1 For the purposes of this RFP, the “Enterprise Resource Planning Package Solution,” also called simply the “ERP Package” or “ERP Solution,” means all of the products and related services on turnkey basis to be provided by the selected Contractor under the contract.
3. Cost of Bidding
3.1 The Contractors shall bear all costs associated with the preparation, submission and clarification of its proposal, presentations and meetings. PIA will, in no case, be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process.
4. Content of RFP Documents
4.1 The contents of the RFP Documents are listed below and should be read in conjunction with any addenda issued in accordance with ITC Sub-section 6:
Section A - Project Detail
Section B - Instructions To Contractors Section C - PIA IT Environment
Section D - Product Requirements (ERP Package & Add-ons) Section E - Product Requirements (Others)
Section F - Services Requirements Section G - Hardware Requirements
Section H - Requirements Compliance Matrix Section I - Completion and Compliance Checklist
Section J - Criteria for Technical and Commercial Evaluation
4.2 Contractors must examine all instructions, forms, terms, specifications and other information in the RFP Documents. Each Contractor by submitting its proposal shall be deemed to have satisfied itself as to all the conditions and circumstances affecting the scope of work and bid amount / contract price.
4.3 Failure to furnish all information required by the RFP Documents or to submit a Proposal not substantially responsive to the RFP Documents in every respect will be at the Contractor’s risk and may result in the rejection of their Proposal and the Contractor shall not hold PIA liable for such rejection in anyway whatsoever. PIA reserves the right to verify at its sole discretion any or all information submitted in response to the RFP Document. Any false information or misrepresentation or non-disclosure may result in rejection of the entire Proposal.
5. Clarification of RFP Documents
5.1 Contractors may seek clarification pertaining to the RFP Documents by submitting specific questions, in writing, to PIA. This could be done within ten (10) working days from the date of issuance of RFP. PIA will respond in writing within five working days. The questions and PIA’s responses will be sent to all bidders. All queries have to be submitted to:
General Manager Procurement Pakistan International Airlines Procurement and Logistics Building Near PIA Head Office
Karachi
Ph: +92-21-99045135
Fax: +92-21-34570120/+92-21-34575200
Email: gmptnl@piac.aero, contract.administration@piac.aero
6. Amendment to RFP Documents
6.1 PIA may modify the RFP Documents by issuing addenda, for any reason, and at any time prior to the deadline for submission of Proposals. Any addenda to the RFP Documents shall be considered part of the RFP Document.
6.2 All Contractors will be notified of the addenda in writing by email, letter or facsimile, all such Contractors shall confirm the receipt of such addenda to PIA and it shall be binding on them.
6.3 To allow Contractors reasonable time to take any addenda into account in preparing their Proposals, PIA may, at its own discretion, extend, as necessary, the deadline for the submission of proposals.
7. Language of Proposals
7.1 Proposals and all correspondence and documents relating to the proposals exchanged between the Contractor and PIA, shall be written in English.
8. Documents Comprising the Proposal
8.1 The proposal submitted by the Contractor shall comprise the following:
(a) The relevant completed “Proposal Form” and all Price Schedules as included in Section B, Subsection B3 – Template Forms, completed and duly signed by the Contractor in accordance with ITC Sub-sections 9,10 and 14;
(b) Bid security furnished in accordance with ITC Sub-section 13;
(c) A full description of the technical solution to the business requirements described in Sections D – Product Requirements (ERP & Add-ons), Section E – Product Requirements (Others), Section F – Services Requirements and Section G – Hardware Requirements.
(d) The completed Requirements Compliance Matrix (Section H), Proposal Completion Checklist (Section I, Subsection I1) and Compliance Checklists (Section I, Subsections I2 to I4).
9. Proposed Prices
9.1 The Contractor must provide the prices of the proposed Solution using the Price Schedule Templates provided in Subsection B3.
9.2 Prices provided on the Price and Recurrent Costs Schedules (as per Templates) shall be listed individually in the following manner:
(a) Unit and total prices of products offered, inclusive of all taxes and duties.
(b) Prices for implementation services on the Services Price Schedule.
(c) Recurrent costs on the Recurrent Costs Form, as follows:
(i) the cost of all software updates, recurrent licensing fees, and any other items needed to operate the ERP Solution, plus any other recurrent supply of products specified in the RFP Documents,
(ii) the cost of all maintenance and technical support services, and any other recurrent services specified in the RFP Documents, including all taxes payable by the Contractor thereon. PIA shall not be liable to pay any of the aforesaid charges, taxes, expenses, etc. at any point during or after the period of this contract.
(d) Totals of Products, Services and Recurrent Costs, on the Proposal Price Summary Form.
(e) The Contractors should highlight separately the prices for Passenger Revenue Accounting and Cargo Revenue Accounting systems. These should include separate software / licensing costs as well as implementation / services / maintenance costs.
9.3 The Contractor’s separation of price components in accordance with ITC Sub-section 9, item 9.2 will be solely for the purpose of facilitating the comparison of proposals and will not in any way limit PIA’s right to contract on any of the terms offered.
9.4 Prices quoted by the Contractor shall be fixed maximum prices during the Contractor’s performance of the contract. Proposals submitted with adjustable price quotations will be rejected and the Contractor shall not hold PIA liable in anyway whatsoever for such rejection.
9.5 This is a high priority project for PIAC which is being monitored directly by the high management. While recognizing that each ERP vendor will have their own methodology PIAC has developed the following schedule as a baseline against which the schedules proposed by each bidder will be measured, significant weightage being given to adhering as closely to the baseline dates as possible (albeit following the vendor’s own methodology). In proposal Bidder shall specify a milestone based payment procedure however payments will be released as per milestones achieved at sole discretion of PIA.
10. Suggested Project Deliverables
The successful bidder will be required to provide deliverables during the course of this project, some of which are as follows:
27. Draft Contract 28. Final Contract
29. Project Charter Document including Detailed Project Plan 30. Fortnightly Progress Report
31. Status of Project Issues List. This should be updated weekly during the project duration.
32. Interim Servers, Operating Servers and Related Tools 33. ERP Software (Media) Installation
34. Installation of Hardware at Production and Disaster Recovery Sites 35. Certificate upon Successful Installation of Hardware
36. Requirements Specifications Document 37. Gap Analysis Document
38. Templates for Data Collection 39. Solutions Design Document
40. End-User Training Manuals and Exercise Guides based on the Configured Solution
41. Training Plan for ERP Overview, Configured ERP Application and for End-Users. The end-users training plan should be role-based
42. UAT Plan
43. Scenarios-based Test Scripts for User Acceptance Testing 44. Development/Provision of Standard and Customized Reports 45. Roles and Responsibility Matrix
46. Master Implementation / Rollout Plan
47. IT Infrastructure Readiness Report and Certification 48. Fully Configured ERP solution
49. Go-Live Certificate
50. Detailed Plan for Post-implementation Support 51. Project Completion Report and Certificate 52. Application Users or Operations Manuals
This list may not necessarily be comprehensive or exhaustive. Hence, bidders are required to suggest additional deliverables, if necessary.
11. Bid Currencies
11.1 All Prices are to be quoted in Pakistan Rupees.
12. Documents Establishing Contractor’s Eligibility and Qualifications
12.1 The documentary evidence of the Contractor’s qualifications and ability to perform the contract if its proposal is accepted shall establish to PIA’s satisfaction:
(a) that, in the case of a Contractor not doing business in Pakistan, the Contractor is represented in Pakistan and will be able (if awarded the Contract), to carry out the installation, implementation, support, maintenance, and other service obligations prescribed in the RFP Documents. Documentary evidence supporting the aforementioned must be provided;
(b) that the Contractor and any Sub-contractors have the financial, technical, and staff capabilities to support the ERP Solution, and have a successful performance history, appropriate for their role in fulfilling the contract.
(c) Only the pre-qualified Contractors can be designated as the Lead Contractor. In the event a proposal is jointly submitted by more than one Contractor, all other participants should be designated as Sub-contractors. Any planned or proposed use of Sub-contractors must be clearly documented in the proposal with their names and relationship defined. In addition the Lead Contractor should complete the Consortium Responsibilities Form in Section B, Subsection B3. The Contractor shall not be permitted to introduce any other sub-contractor, other than the ones already mentioned in the documents as mentioned aforesaid.
(d) Each Sub-contractor must sign a Letter of Authorization / Joint Venture Agreement authorizing the Lead Contractor to act on its behalf. A copy of this Letter of Authorization / Joint Venture agreement must be submitted along with the Proposal. The Lead Contractor shall be completely responsible for all contract services to be performed. The Lead Contractor must demonstrate that all aspects of this RFP Document have been carefully and completely considered.
(e) No substitution of a Sub-contractor shall be allowed during the term of this contract. Failure of a Sub-contractor to perform as expected shall not relieve the Lead Contractor of its duties to perform on the whole requirement and the Lead Contractor shall be liable for any /
all loss(es / damage(s) that PIA may suffer as a result of failure of a Sub-contractor to perform any / all of its obligations under this contract.
13. Documents Establishing Products and Services Eligibility and Conformity to RFP Documents
13.1 Pursuant to ITC Sub-section 8, the Contractor shall furnish, as part of its Proposal, documents establishing the eligibility and conformity to the RFP Documents of all products and services that the Contractor proposes to supply under the contract.
13.2 The documentary evidence of conformity of the products and services to the RFP Documents may be in the form of written descriptions, literature, diagrams, certifications and client references, including:
(a) a detailed description of the essential technical and performance characteristics of the products;
(b) an item-by-item commentary on PIA’s Product and Services Requirements, as detailed in Sections D, E, F and G, demonstrating the substantial responsiveness of the proposed solution to the specifications provided; and
(c) a confirmation that the Contractor shall accept responsibility for the successful integration and interoperability of all proposed products and other PIA systems as required by the RFP Documents.
14. Bid Bond
14.1 Pursuant to ITC Sub-section 8, the Contractor shall furnish, along with its Commercial Proposal, an unconditional and irrevocable bid bond for 5% (five percent) of the total amount of the Products, Services and Support Prices.
14.2 The bid bond is required to protect PIA against the risk of the Contractor’s conduct that would warrant the security’s forfeiture, as per ITC Sub-section 13, item 13.7.
14.3 The bid bond shall be denominated in Pakistan Rupees, shall be valid for ninety (90) days beyond the validity of the Proposal, and shall be in one of the following forms:
(a) a bank guarantee by a Pakistani Scheduled bank, in the form provided in the RFP Documents;
14.4 Any Proposal not secured in accordance with ITC Sub-section 13, items 13.1 and 13.3 will be rejected by PIA and the Contractor shall not hold PIA liable in anyway whatsoever for any such rejection.
14.5 Unsuccessful Contractors’ bid bond will be discharged or returned as promptly as possible after the expiration of the period of Proposal validity prescribed by PIA pursuant to ITC Sub-section 14.
14.6 The successful Contractor’s bid bond will be discharged upon the Contractor signing the contract, pursuant to ITC Sub-section 24, and furnishing the performance security, pursuant to ITC Sub-section 23.
14.7 The bid bond may be forfeited:
(a) If a Contractor attempts to withdraw its Bid before the date stipulated in the RFP for the validity of the Bid or any extension in this date agreed between the Company and the Contractor,
(b) if a Contractor attempts to modify or amend its Bid without the approval / consent of the Company before the date stipulated in the RFP for the validity of the Bid or any extension to this date agreed between the Company and the Contractor,
(c) In the case of a successful Contractor, if the Contractor fails to:
(i) Furnish Performance Guarantee in accordance with ITC Sub-section 23; and / or
(ii) Sign the contract in accordance with ITC Sub-section 24.
The Contractor shall not hold the Company liable in anyway whatsoever for the amount so forfeited by the Company.
15. Period of Validity of Proposals
15.1 Proposals shall remain valid for 180 days from the date of Proposal submission prescribed by PIA, pursuant to ITC Sub-section 16. A Proposal valid for a shorter period shall be rejected by PIA and PIA shall not be liable for such rejection in anyway whatsoever.
15.2 In exceptional circumstances, PIA purely on its discretion may solicit the Contractor’s consent to an extension of the period of validity. The request and the responses thereto shall be made in writing by letter or facsimile. The bid security provided under ITC Sub-section 13 shall also be suitably
extended. A Contractor may refuse the request without forfeiting its bid security.
16. Format, Signing and Packaging of Proposals
16.1 The Contractor is required to submit the original and one copy each of its Technical and Commercial Proposals, clearly marking each “ORIGINAL BID” or “COPY OF BID”, as appropriate. In the event of any discrepancy between them, the original shall govern. One softcopy of the Technical Proposal on a CD should also be submitted.
16.2 The Technical and Commercial Proposals shall be typed or written in indelible ink and shall be signed by a person or persons duly authorized to bind the Contractor to the contract, which authorization shall be corroborated by a written power of attorney accompanying the Proposal.
16.3 The Technical and Commercial Proposals shall be submitted in separately sealed envelopes, each marked “Technical Proposal” and “Commercial Proposal” accordingly, and bearing the name and return address of the Contractor and the project name “Licensing and Implementation of Enterprise Resource Planning (ERP) Solution”. Proposals offered through telex / fax / cable / email will not be accepted. Proposals should be addressed to:
General Manager (Procurement & Logistics) Pakistan International Airlines
Procurement and Logistics Building Near PIA Head Office
Karachi Airport, Karachi Ph: +92-21-99045135 Fax: +92-21-99040120
Email: gmptnl@piac.com.pk
16.4 If the envelopes are not sealed and marked as required by ITC Sub-section 15, item 15.3, PIA will assume no responsibility for the Proposal’s misplacement or premature opening.
16.5 Contractors shall organize their Proposals in accordance with the format specified in Section B4 – Contents and Format of Proposal.
17. Deadline for Submission of Proposals
17.1 Proposals must be received by PIA at the address and by the time specified in the RFP Covering Letter. Proposals received after this deadline will be rejected and returned to the Contractor unopened.
17.2 PIA may, at its discretion, extend this deadline for the submission of Proposals, in which case all rights and obligations of PIA and Contractors previously subject to the deadline will thereafter be subject to the deadline as extended.
18. Modification and Withdrawal of Proposals
18.1 The Contractor may modify or withdraw its Proposal after submission, provided that the modification, substitution or written notice of withdrawal of the Proposal is received by PIA prior to the deadline prescribed for submission of Proposals. No Proposal may be modified after the deadline for submission of Proposals.
18.2 No Proposal may be withdrawn in the interval between the deadline for submission of Proposals and the expiration of period of Proposal validity specified by the Contractor on the Proposal Form. Withdrawal of a Proposal during this interval may result in the Contractor’s forfeiture of its bid security pursuant to ITC Sub-section 13, item 13.7 and PIA shall not be liable in anyway whatsoever to return / make good the loss of the bid security.
19 Opening of Proposals by PIA
19.1 PIA will open all Technical Proposals at a place and time to be advised in the covering letter by PIA. Contractors or their representatives may attend the opening, and those who are present shall sign a register evidencing their attendance.
19.2 No Proposal shall be rejected at Proposal opening, except for late Proposals, which shall be returned unopened to the Contractor pursuant to ITC Sub-section 16, item 16.1.
19.3 The Commercial Proposals of Contractors will be opened subsequently and evaluated. Contractors will be informed of the place and time by PIA.
20. Clarification of Proposals
20.1 During evaluation of Proposals, PIA may, at its discretion, ask the Contractor for a clarification of its Proposal. The request for clarification
and the response shall be in writing, and no change in the prices or substance of the Proposal shall be sought, offered, or permitted during or after evaluation of the Proposal.
20.2 PIA may request the Contractor to arrange site visits for its reference sites.
20.3 PIA may also request the Contractor to give “proof of concept” by developing prototypes of specific scenarios identified by PIA.
21. Contacting PIA
21.1 Any effort by the Contractor to unethically influence PIA in the process of evaluating Proposals and in decisions concerning award of the contract will result in the rejection of the Contractor’s Proposal.
21.2 The Contractors submitting proposals should attach a declaration that:
(a) They will not obtain or induce the procurement of the contract or any right, interest, privilege, or other obligation or benefit related to the contract from PIA or the Government of Pakistan, or any subdivision or agency thereof, through any corrupt business practice.
(b) They will not give or agree to give and shall not give or agree to give to anyone within or outside Pakistan either directly or indirectly through any person or organization, including affiliates, agents, associates, brokers, consultants, directors, promoters, shareholders, sponsors or subsidiaries, any commission, gratification, bribe, finder’s fee or kickback, whether described as consultation fee or otherwise, with the object of obtaining or inducing pursuant to the contract or any right, interest, privilege or other obligation or benefit related to the contract in whatsoever form.
(c) They have made and will make full disclosure of all contracts and arrangements with all persons / organizations in respect of or related to the proposed contract with PIA and have not taken any action or will not take any action to circumvent the above declaration, representation or warranty.
(d) They agree to pay compensation to PIA in an amount equivalent to the direct losses to PIA, which would include the sum of any commission, gratification, bribe, finder’s fee or kickback that would otherwise have been given to PIA in the form of a concession, given by the parties submitting proposals for the purpose of corruptly obtaining or including the procurement of the contract or any right, interest or other obligation or benefit related to this
contract in whatsoever form from the parties submitting proposals, if it shall ultimately be determined by a final judicial decision that the party submitting proposals has so obtained or induced the procurement of the contract , or any right , interest , privilege or other obligation or benefit related to such contract.
22. PIA’s Right to accept any Proposal and to reject any or All Proposals
22.1 PIA reserves the right (without limitation to any other right whatsoever) to accept or reject any Proposal, or to annul the bidding process and reject all Proposals at any time prior to contract award without incurring any liability to the affected Contractor or Contractors.
22.2 PIA also reserves the right (without limitation to any other right whatsoever) to award the consolidated contract in its entirety to a single Contractor or to award it in parts to more than one Contractor without incurring any liability to the affected Contractor or Contractors.
22.3 After receipt of proposals from the Contractors, PIA will evaluate and study the submitted proposals. PIA does not bind itself to award the contract to the lowest or to any Contractor but will take into consideration all relevant facts and aspects. Finalization of the Contract between the successful Contractor and PIA will be held in the presence of representatives of PIA’s Procurement and Logistics department, at PIA Head Office, Procurement and Logistics Building or PIA Computer Center. The aim is to reach agreement on all points and sign a contract.
22.4 Having selected the successful Contractor on the basis of, among other things, an evaluation of the total solution offered, proposed methodology (work plan), verifiable successful implementations, and proposed key professional staff, PIA expects to finalize a contract on the basis of the products and available expertise named in the proposal. Before contract finalization, PIA will require assurances that products and experts will be actually available. PIA will not consider substitutions during contract finalization unless both parties agree that undue delay in the selection process makes such substitution unavoidable or that such changes are critical to meet the objectives of the assignment.
22.5 The finalization of the contract with the successful Contractor will conclude with a review of the agreed draft , to be signed by PIA and the Contractor, ensuring successful delivery and completion of the project. PIA and the successful Contractor will initial the agreed draft of the contract. If this process fails, PIA may invite the next Contractor for the award of the assignment. In this regard, Contractors should submit draft copies of their proposed contracts and Service Level Agreements along with their Technical Proposals.
23. Performance Guarantee
23.1 Within five (5) working days of the receipt of notification of award of the Contract from PIA, the successful Contractor shall furnish a Performance Guarantee for 10% (ten percent) of Contract value in accordance with the conditions of Contract, using the Performance Security Form provided in the RFP document.
24 Signing of Contract
24.1 Within four (04) working days of receipt of the Performance Guarantee in accordance with ITC Sub-section 23, PIA will send the successful Contractor the Contract Form provided in the RFP documents, incorporating all agreements between the parties.
24.2 Within four (04) working days of receipt of the Contract Form, the successful Contractor shall sign and date the contract and return it to PIA.
B2 SUMMARY OF REQUIREMENTS
This schedule lists all major components of the ERP Solution to be procured through this Request for Proposal. Further details and exact specifications for each item are included in the Sections D, E and F.
Item Type Description Project Site(s)
ERP Package Application software modules to meet the Applications requirements as per details in Section D
Head Office Other Locations1 ERP Package Any Add-on required for ERP solution, if any Head Office
Other Locations 3rd Party
Software
As required by the proposed ERP Package and Add-on Applications
Head Office Other Locations RDBMS As required by the proposed ERP Package and Add-on
Applications
Head Office Other Locations
Hardware
Recommended configuration of hardware and operating system software for the Production Environment will be provided by the Contractor and it shall not be binding on PIA to procure this from the Contractor.
Interim Application / Data Server(s) including Operating Systems as required by the proposed ERP for Training, Development, Testing and Quality Assurance Environments will be provided by the Contractor at its own cost
Head Office Other Locations
Others
Application Development Tools, Query and Report Generating Tools, Business Intelligence Tools, Systems Administration Tools, Operating Systems, Systems Management Tools, etc.
Head Office Installation /
Implementation Services
Installation, configuration and implementation of Hardware and Operating System, ERP Standard Software, Add-on Applications, 3rd Party Applications.
Head Office Other Locations
Training
End User, Power User and Management training for ERP, Add-on and 3rd Party Applications, Technical training for Developers and Administrators on Application Development Tools, Reporting Tools, RDBMS, DBA tools, OS, System Management Tools, etc.
Head Office Other Locations Data Migration Development of applications and migration of data from legacy
systems and manual records Head Office
Recurrent Services
Post-Implementation support for three years (after Warranty Period) for ERP Package, Add-on applications, Hardware and 3rd Party Software Maintenance and Support
All Locations
1
B3 TEMPLATE FORMS
Notes for Contractors on the Template Forms
1. The Contractor shall complete and submit with its Proposal the Proposal Form and the required Price Schedules and in accordance with the requirements included in Section B, Subsection B1.
2. The Contractor should provide the Bid Bond as per the form included in this Subsection.
3. The Performance Guarantee form is not required at the time of Proposal submission by bidders. Only the successful Contractor will be required to provide Performance Guarantee as per the form included in Section B, Subsection B3. PIA, however reserves the right, in case of failure on part of selected the Contractor to provide the aforesaid Performance Guarantee in accordance to the instructions as laid down in Instruction to Contractors (ITC) Section B within the specified time, to forfeit the bid security furnished by the Contractor.
Proposal Form
To:
General Manager (Procurement & Logistics) Pakistan International Airlines
Procurement and Logistics Building Near PIA Head Office
Karachi Airport Karachi Ph: +92-21-99045135 Fax: +92-21-99040120 Email: gmptnl@piac.com.pk Dear Sir:
Having examined the Request for Proposal Documents including Addenda Nos. [insert numbers, if issued and applicable], the receipt of which is hereby duly acknowledged, we, the undersigned, offer to produce, deliver, install, implement, support and maintain the ERP Solution in full conformity with the said RFP Documents.
We undertake, if our Proposal is accepted, to implement the ERP Solution in accordance with the Project milestones agreed with PIA.
We certify that a bid bond for 5% (five percent) of the total amount of the proposal is submitted as part of our Commercial Proposal.
If our Proposal is accepted, we will provide a Performance Guarantee in the form and in the amounts, and within the times stipulated in the Request for Proposal Documents.
We agree to abide by this Proposal for a period of 180 days from the date fixed for Proposal submission, and it shall remain binding upon us and may be accepted at any time before the expiration of that period. Until a formal Contract is prepared and executed, this Proposal, together with your written acceptance thereof and your notification of award, shall constitute a binding Contract between us.
We understand that you are not bound to accept the lowest or any Proposal you may receive.
Dated this ________________ day of ________________ 20______.
_______________________________________________________
Bidding Organization and Experience
[Provide a brief (not more than five pages) description of the background and organization of your firm/entity and each sub contractor for this assignment.]
Bidder’s Experience
[Using the format below, provide information on each assignment for which your firm, and each associate for this assignment, was legally contracted either individually as a corporate entity or as one of the major companies within an association, for carrying out services similar to the ones requested under this assignment. Attach details on separate sheet if necessary.]
Assignment name: Approx. value of the contract (in current PKR):
Country/Province : Location within country:
Duration of assignment (months):
Name of Client: Total No of staff-months of the assignment: (If applicable)
Address: Approx. value of the services provided by your firm under the contract (in current PKR): Start date (month/year):
Completion date (month/year):
No of professional staff-months provided by Sub-Contractor:
Name of Sub-Contractor, if any: Name of senior professional staff of your firm involved and functions performed (indicate most significant profiles such as Project
Director/Coordinator, Team Leader):
Narrative description of Project:
Description of Approach, Methodology & Project Plan for the Project
[In order to ensure timely completion of this project, the consultant/service provider should submit a methodology and detailed Project Plan including the estimated completion timeline of each area/sub area of the scope]
Team Composition and Task Assignments
[Using the format below, provide information regarding the nominated project team for this assignment baed on proposed methodology and work plan . Depending upon skill sets, experience and technology certifications as mentioned in TECH FORM-7 and subject to the submission of documentary evidences]
Professional Staff/Nominated Project Team
Name of Staff Position Assigned Area/Task
Assigned in this Project
Skill Sets and Technology Certification Name(s)
Curriculum Vitae (CV) for Professional Staff
[CVs should be submitted for Nominated Project Team/Professional Staff only]
1. Proposed Position:
2. Name of Firm [Insert name of firm proposing the staff]:
3. Name of Staff [Insert full name]:
4. Date of Birth: Nationality:
5. Education [Indicate college/university and other specialized education of staff member, giving names of institutions, degrees obtained, and dates when obtained]:
6. Technology Certification(s) Achieved [Provide name of all the technology certification achieved by the staff]
_____________________________________________________________________________________ 7. Other Trainings [Indicate significant training since, education under 5, were obtained]:
8. Countries of Work Experience: [List countries where staff has worked in the last ten years]:
9. Languages [For each language indicate proficiency: good, fair, or poor in speaking, reading, and writing]:
10. Employment Record [Starting with present position, list in reverse order every employment held by staff member since graduation, giving for each employment (see format here below): dates of employment, name of employing organization, positions held.]:
From [Year]: To [Year]: Employer:
Positions held:
11. Detailed Tasks Assigned
12. Work Undertaken that Best Illustrates Capability to Handle the Tasks Assigned
[Among theassignments in which the staff has been involved, indicate the following information forthose assignments that best illustrate staff capability to handle the tasks listed under point 11.]
Name of assignment or project:
Year:
Location:
Client:
Main project features:
Positions held:
Activities performed:
13. Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes myself, my qualifications, and my experience. I understand that any wilful misstatement described herein may lead to my disqualification or dismissal, if engaged.
Date:
[Signature of staff member or authorized representative of the staff] Day/Month/Year
Full name of authorized representative:
Products Price Schedule
Name of Contractor
Page ___ of ____
Item
No. Product Description
Contractor Proposal Reference Product Producer Partner or Sub-contractor Responsible
for Supply and Installation
Quantity Unit Price 1 (Rs.) Total Price2 (Rs.) (1) (2) (3) (4) (5) (6) (7) = (5) x (6) ERP Package Module A3 Module B Subtotal Add-on Applications Add-on A4 Add-on B Subtotal RDBMS Subtotal 3rd Party Software Subtotal Hardware: Subtotal Other Products: Subtotal TOTALS Additional ERP Licensing Cost Per User5
Signature of Contractor
1 Prices include all taxes payable by the Contractor thereon.
2 In case of discrepancy between unit price and total, the unit price shall prevail. Similarly, subtotals shall prevail over totals.
3
Price for each Application/Module/Tool should be provided separately 4 Price for each Add-On should be provided separately
5
Services Price Schedule
Name of Contractor
Page ___ of ____
Item
No. Service Description
Contractor Proposal Reference Partner or Sub-contractor Responsible for Service Delivery
Quantity Unit Price 6 (Rs.) Total Price 7 (Rs.) (1) (2) (3) (4) (5) (6) = (4) x (5) Implementation ERP Package Add-on Applications 3rd Party Software Subtotal Training Master Trainers End-users Technical
Apps Dev Tool
Reporting Tool DBA Tool RDBMS Operating System Sys Admin / Mgmt Others Subtotal Data Migration Documentation Other TOTALS Signature of Contractor 6
Service prices include all taxes payable by the Contractor thereon. 7
In case of discrepancy between unit price and total, the unit price shall prevail. Similarly, subtotals shall prevail over totals.
Recurrent Costs Schedule
(Prices during the maintenance period for first five years)
Name of Contractor
Page ___ of ____
Maximum compounded costs per annum after expiration of the warranty period (in Pak Rupees)8
Year 1 Year 2 Year 3 Year 4 Year 5 Total Recurrent Costs Maintenance Fee: ERP Package Add-on Application 3rd Party Software RDBMS Sub-total
Recurrent Software Licensing Fees:
ERP Package Add-on Application 3rd Party Software RDBMS
Sub-total
Hardware maintenance costs
Other recurrent costs TOTALS
Signature of Contractor
Proposal Price Summary Form
Name of Contractor
Page ___ of ____
Amount in Pak Rupees Products Price Total
Services Price Total Recurrent Costs Total
Total Proposal Price:
