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Assessment of Library Service Quality and User Satisfaction among Undergraduate Students of Yusuf Maitama Sule University (YMSU) Library

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Academic year: 2021

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Figure

Table 2: Level of Study  Level of  Study  Frequency  Percentage (%)  100 Level  12  14.3  200 Level  30  35.7  300 Level  21  25.0  400 Level    21  25.0
Table 4: Reasons of Using the Library
Table 5.1: Perception of users on library information resources in the university library
Table 5.2: Perception of users on services rendered in the university library . LIBRARY STAFF/SERVICES  SA (5) F (%)  A (4) F (%)  NS (3) F (%)  D (2) F (%)  SD (1) F (%)  The library staffs are approachable
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