Customer Service & Call Centres

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The Directory of Employment Agencies in Leeds

www.leeds.gov.uk/bipcleeds

Customer Service

& Call Centres

Leeds Library and Information Service 2014

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Aalpha Solutions (North West) Ltd.

tel: 0113 249 6900

email: contact form on website website: www.aalphasolutions.co.uk

Construction and Engineering (including Trades and Labour); Manufacturing and Exporting; Sales and Call Centres; Media and Marketing.

deal with candidates with limited experience? No

opportunities for students while they are at college? No

deal with graduates? Yes

opportunities for candidates with foreign language skills? No

member of the Recruitment & Employment Confederation

Baker Harding Recruitment Services

2 Church Lane, Pudsey, Leeds, LS28 7BD tel: 0113 239 3301

fax: 0113 236 1651

email: [email protected] email: contact form on website website: www.bakerharding.co.uk

Commercial - Permanent and temporary positions: e.g. Accounts, Administrative, Customer Service, Call Centre, IT/Technical, Legal / Legal Support, Reception, Marketing /Sales /Telesales, Secretarial / PA, Financial.

Industrial and Engineering. Education - Teachers.

deal with candidates with limited experience? Yes

opportunities for students while they are at college? Yes

opportunities for candidates with foreign language skills? Yes sometimes

member of any other industry body? Gangmasters Licensing Authority.

Blue Arrow

18 Park Row, Leeds, LS1 5JA tel: 0113 242 7288

0113 244 6717 Catering website: www.bluearrow.co.uk

Industrial and Manufacturing jobs; Distribution and Warehousing; Driving; Catering; Cleaning; Call Centre; Office staff.

Temporary and permanent positions.

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opportunities for candidates with foreign language skills? Yes occasionally, but we don't specialise in languages

Brook Street

17 Albion Place, Leeds, LS1 6JS tel: 0113 243 6611

fax: 0113 243 4039

email: [email protected] website: www.brookstreet.co.uk

Secretarial and office staff - Administration, Call Centres, Clerical, Customer Service, Personal Assistants, Receptionists, Sales.

Finance and Accounts up to part qualified level.

Light industry, including: Warehouse, Fork-lift Truck Drivers, Pickers/Packers Contract, temporary and permanent positions.

opportunities for students while they are at college? Yeslimited opportunities: need to meet criteria; students advised to register online at www.brookstreet.co.uk

deal with graduates? YesMainly on a temporary basis; some limited opportunities for permanent roles

opportunities for candidates with foreign language skills? Yes

Charterhouse Recruitment

tel: 0113 242 5599 fax: 0113 243 0606 email: [email protected] website: www.charterhouserecruitment.co.uk

Accountancy: Qualified and Part Qualified Accountants, Payroll Specialists, Cashiers, Graduate Trainees, Ledger Clerks and Supervisors, Bookkeepers, Credit Control Specialists, Analysts.

Business Support: Office Assistants, Secretaries / PAs, Administrators and Clerks, Customer Service Clerks, Receptionists, Office Managers.

Corporate: Human Resources, Sales and Marketing, Supply Chain, Procurement, Purchasing.

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Clark Legal

20 East Parade, Leeds, LS1 2BH tel: 0113 242 2141

fax: 0113 242 2113

email: [email protected] contact form on website website: www.clarklegal.co.uk

Legal Professionals: Solicitors, Partners, Fee Earners, Legal Executives, Paralegals, Law Cost Draftspeople, Legal Cashiers, Office Management

Support Staff: Personal Assistants, Legal Secretaries, Trainee Secretaries, Administrators, Receptionists, Call Centre staff, Office Assistants.

CLD Recruitment (Leeds) Ltd.

Aspect Court, 47 Park Square East, Leeds, LS1 2NL tel: 0113 394 4112

fax: 0113 394 4113

email: [email protected] website: www.cldrecruitment.co.uk

Secretaries and PA's, Administrators, Office Assistants, Receptionists/Switchboard Operators, Legal Secretaries, Legal Assistants, Customer Service Advisors,

Sales/Telesales, Debt Recovery Clerks/Agents, Accounts Staff, HR

Assistants/Officers/Managers, Facilities, Property/Estate Agents, Sales and Lettings Negotiators, Valuers/Viewers, Mortgage Advisors.

dh Recruitment Solutions Leeds East

39-41 Carrholm Road, Meanwood, Leeds, LS7 2NQ tel: 0113 278 6669

fax: 0113 278 6711

email: [email protected]

website: www.driverhire.co.uk/Microsites/Leeds-East-dh-Solutions/

Care Assistants, Kitchen Assistants, Laundry Assistants, Cleaners, Customer Service Advisors, Call Centre Advisors, Administrators.

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Green Light Recruitment

36A Whitehouse Street, Leeds, LS10 1AD Tel: 0113 244 1277

Email: [email protected] Web: www.greenlightrecruitment.co.uk

Driving – e.g. Class 1, Class 2, 7.5 Tonne, Van Drivers, Multi Drop, ADR, HIAB, Moffett, IPAF, Skip Wagon, Tipper, Binwagon, Lowloaders.

Industrial – e.g. Warehouse Operatives, Fork Lift – Reach, Fork Lift – Counterbalance, Fork Lift – Very Narrow Aisle, Picker/Packer, Driver’s Mates, Removals Porters.

Construction – e.g. Labourers, Groundworkers, Plant Operatives, Bricklayers, Joiners, Shopfitters, Site Management.

Hospitality – e.g. Chefs, Catering Assistants, Bar Staff, Waiters/Waitressing, Silver Service, Housekeepers, Receptionists, Hotel Management, Restaurant Management.

Commercial – e.g. Personal Assistant/Secretarial, Administrative, Customer Service, HR, Marketing/PR, Call Centre, Field Sales, Telesales, Receptionists.

Deal with candidates with limited experience? Yes

Opportunities for students while they are at college? Yes

Deal with graduates? Yes

Opportunities for candidates with foreign language skills? Yes, limited opportunities

Member of the Recruitment & Employment Confederation – Member No 00086364

Member of any other industry body? Jaupt Approved Centre AC01537

Hays Contact Centres

Sovereign House, South Parade, Leeds, LS1 5QX tel: 0113 200 3730

fax: 0207 510 5002

email: [email protected] website: www.hays.co.uk

Call centre staff, including Multi-lingual. Including - Back Office Processing, Coach, Forecasting & Planning, Inbound Customer Service, Inbound Service & Sales, MI Analyst, Operations Director, Operations Manager, Outbound Customer Service, Outbound Service & Sales, Team Leader, Team Manager, Trainer.

Contract, temporary and permanent positions.

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Headway Recruitment

Fountain House, 4 South Parade Leeds, LS1 5QX tel: 0113 367 2727

fax: 0872 110 3876

email: [email protected] website: www.headwayrecruitment.co.uk

Office, e.g. Administration, Bookkeeping, Business Development, Call Centre Jobs, Customer Service, Field Sales, Finance, Legal Assistants, Legal Secretarial, Marketing Assistants, Medical Secretarial, Office Assistants, Office Juniors, Payroll, Purchase Ledger, Sales Executive, Sales Ledger, Telesales, PAs, Executive Assistants and Secretaries, Receptionists, Website Administration.

Management, e.g. Customer Service Managerial Jobs, Office Management, Procurement and Supply Chain, Project Management, Facilities Management, Human Resources, Transport and Logistics, Health and Safety, Event Management.

Engineering, e.g. Maintenance Engineers, Field Service Engineers, Electrical and

Mechanical Engineers, CAD Technicians, Structural Design Engineers, Skilled Machinists. Temporary and permanent positions.

deal with candidates with limited experience? No - candidates need at least a little office experience

Huntress Group

Ground Floor, Coverdale House, 13 East Parade, Leeds, LS1 2BH tel: 0113 205 6400

email: office.leeds[at]huntressgroup.com website: www.huntress.co.uk

Office based jobs - permanent, temporary and contract positions, from entry level to heads of departments, across all sectors, for all support departments, including: secretarial and office support, human resources, marketing, finance and customer services.

Branches throughout the UK.

opportunities for candidates with foreign language skills? Yesoccasionally

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Industrious

Lower Ground Floor, 6 Butts Court, Green Dragon Yard, Leeds, LS1 5JS tel: 0845 543 6793

fax: 0845 543 6794

email: [email protected] website: www.industriouspeople.com

Commercial: permanent and interim placements as well as skilled and semi-skilled

temporary positions both in the public and private sectors, e.g. Admin, Financial Services, IT, Telecoms, Engineering, FMCG, Retail, Customer Service, HR, Sales and Account

Management, Marketing, Accountancy and Education.

Industrial: placements in the Food, Warehouse and Distribution sectors.

member of any other industry body? Association of Labour Providers (ALP).

Interaction Recruitment

2nd / 3rd Floor, 24b Lands Lane, Leeds, LS1 6LB tel: 0113 866 2042

fax: 08719 116 319

website: www.interactionrecruitment.co.uk/

Commercial, e.g.: Personal Assistant/Secretarial; Administrative; Customer Service; HR; Finance/Accounting; Insurance; Marketing/PR; Call Centre; Sales/Telesales; Legal; Sales/Purchase Ledger; Management; Languages; Reception; Banking; Credit Control; Design.

Construction, Mechanical and Electrical, and Asbestos: Trades and Labour, Building Services, Engineering Services.

Driving, e.g.: Light Vans; Multi Drop Vans; 7.5 Tonne; Class 1; Class 2; Tipper; Crane; ADR; Moffat; HIAB; Dustcarts; Skips.

Finance and Accountancy - Support; Part Qualified/QBE; Practice; Qualified. Industrial, e.g.. Warehouse Operatives; Forklift; Manufacturing; Cleaning; Machine Operatives; Drivers Mates; Distribution; Agricultural Operatives; Site Engineers; Food Production Operatives; Porters.

IT, e.g: Web and Applications Development, Engineering and Architecture; CRM; ERP; Infrastructure; Testing and Quality Assurance; Data Warehousing / Business Intelligence; Telecoms.

Technical Engineering, e.g: Automotive; Aerospace; Food/Beverage; Special Purpose Machinery; Oil and Gas; Retail.

Social Care.

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JHR (Jo Holdsworth Recruitment Ltd.)

4 York Place, Leeds, LS1 2DR

tel: 0113 233 7760 fax: 0113 233 7769

email: [email protected] website: www.jhrecruitment.co.uk

Office Personnel: e.g. Secretarial / Personal Assistants, Junior and Senior Administration, Reception/ Switchboard, Human Resources, Customer service.

Legal Support: e.g Legal Administration, Legal Secretarial, Legal Cashier, Litigation Claims handlers.

Sales: e.g. Sales support, Telesales, Account managers, Sales executives, Telemarketers, Field sales, Recruitment consultants, Sales Graduates.

Recoveries: e.g. Collections negotiators, Debt recovery advisors, Legal recoveries, Credit Control. Contact Centre: e.g. Telesales, Customer service, Claims.

Manpower UK Ltd.

First Floor, Toronto Square, Infirmary Street, Leeds, LS1 2HJ tel: 0113 243 8871

fax: 0113 245 1647

email: [email protected] website: www.manpower.co.uk

Manpower deal with all aspects of Commercial, Administration and Clerical, Call Centres, Finance and Accountancy, Information Technology, Technical, Production and Assembly, Warehouse and Distribution, Driving and Logistics.

Office Angels

Civic Court, Calverley Street, Leeds, LS1 3ED tel: 0113 218 6550

email: [email protected] website: www.office-angels.com

Secretaries/PAs, customer services, receptionists, data entry, administrators, audio/copy typists, telesales, contact centre staff, office juniors.

deal with candidates with limited experience? Yes - only junior roles

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Office Team

Ground Floor, Sterling House, The Bourse, Leeds, LS1 5EQ tel: 0113 242 8941

fax: 0113 242 1938

email: [email protected] website: www.officeteamuk.com

Admin, secretarial and office jobs across all industry sectors - temporary and permanent positions: e.g. administrative and office support, customer service, data entry, switchboard, reception, medical administrative support.

deal with candidates with limited experience? No - candidates need at least six months' experience

Prime Time Recruitment Ltd.

tel: 0113 258 7771

fax: 0113 258 7791 email: consult the website website: www.primetime.co.uk

Office personnel, e.g. Office Manage; Customer Service; Data Entry; Administrators; Order processors; Secretarial; Reception; Accounts; Purchase Ledger; Credit Control.

Telephone work, both ingoing and outgoing.

Pure Placements Ltd.

Park House, Park Square, Leeds, LS1 2PW email: [email protected] website: www.pureplacements.com

Contract, permanent and temporary recruitment across a number of sectors and disciplines, including: Admin, Office and Clerical, Data Entry, Secretarial and PAs, Accountancy,

Financial Services, IT and Telecoms, Marketing and PR, Retail, Sales, Call Centre, Fashion and Beauty, Human Resources.

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Randstad

2nd Floor, 14 King Street, Leeds, LS1 2HL tel: 0113 218 6900

fax: 0113 246 8516

website: www.randstadstaffing.co.uk

Administration and Office Support - e.g. Secretarial and PAs, reception, office manager, administrator, marketing manager, accounts assistant, credit control, payroll clerk, sales executive, legal secretary, medical receptionist.

Call Centre, including: outbound and inbound call centre operators, telesales executives, customer service advisors, team leaders and call centre managers.

Catering and Hospitality: food & drink, front of house, revenue & sales, behind the scenes, chefs & kitchen, meetings & events, and management & executive.

Legal Support, e.g. legal secretary, paralegal, pay & fee earner, litigation associate, legal assistant, conveyancing assistant.

Manual and Technical, e.g: production operatives, cash processors, pickers, packers, production managers, service engineers, gas installers, warehouse operatives, depot managers, warehouse managers, fork-lift truck operators, maintenance workers and HGV drivers.

Medical Support, e.g. medical secretary, medical receptionist, dental assistant, pharmacy assistant, custody nurse, laboratory assistant, care assistant, care co-ordinator.

Outdoors / Ground Maintenance. Recruitment to Recruitment.

Retail, ranging from store assistants and sales staff, through to retail managers, area managers, buyers, merchandisers and visual merchandisers.

Sales: The opportunities can range from counter staff through to sales director roles, and include account managers, sales executives, area managers, regional sales managers, technical sales specialists, customer relationship managers, estimators, contract/bid managers, field sales specialists, trainee sales executives, sales engineers., and support workers.

Telesales and telemarketing campaign opportunities.

deal with candidates with limited experience? Yes - however, it is better to have experience

opportunities for candidates with foreign language skills? Yes but very rarely

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Reed

Ground Floor, Toronto Square, Infirmary Street, Leeds, LS1 2HJ tel: 0113 236 8952 Accountancy

tel: 0113 236 8956 Admin & Office Support tel: 01924 203 940 Education

tel: 0113 236 8954 Finance

fax: 0113 236 8998 Accountancy, Insuramce, & Finance fax: 0113 236 8999 Admin & Office Support

fax: 01924 203 941 Education

email: [email protected] Accountancy

email: [email protected] Admin & Office Support email: [email protected] Education

email: [email protected] Finance website: www.reed.co.uk

website: www.reedglobal.com

Accountancy - non-qualified and part qualified accountancy positions within commerce and industry, financial services, public sector, and not-for-profit.

Administration and Office Support - e.g. PAs, Secretaries, Receptionists, Data entry clerks, Marketing administrators, Call Centre staff, Customer Service, and senior level

appointments.

Reed Education Professionals - e.g. Early Years, Teachers, Teaching Assistants, Non-teaching Staff, Further Education.

Finance - including Audit and Taxation, Banking, Financial Services.

Human Resources - e.g. Generalist HR, Compensation & Benefits, Recruitment & Assessment, TUPE and Change Management, Training & Development, Industrial / Employee Relations, Employment Law, Policies & Procedures, HR Strategy, Redundancy. Insurance - including Actuarial, General Insurance, Mortgages.

Reed Social Care - including work for: qualified social workers, team leaders, residential social workers, project workers, care assistants, child care, social housing, etc.

Any local vacancies in sectors such as Information Technology, Engineering, Health, Legal, Marketing and Creative, Purchasing, Retail, and Scientific, dealt with by other Reed offices, will also feature on the website.

deal with candidates with limited experience? Yes. Experience is preferred for Accountancy candidates. Insurance candidates must have an insurance background. Social Care candidates need at least 6 months hands-on social care experience.

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Rullion

Upper Ground Floor Suite, Cathedral Chambers, Great George Street, Leeds, LS2 8BD tel: 0113 290 3220 Rullion Build

tel: 0113 290 3222 Rullion Resource fax: 0161 602 2110

email: [email protected] website: www.rullion.co.uk

Rullion Build, e.g.: Mechanical and Electrical; Construction; Trades and Labour; Interiors; Shopfitting; Housing and Public Sector.

Rullion Resource, e.g.: Administration and Clerical; Secretarial and PA; Call Centre; Facilities Management; Finance and Asccounting; Human Resources and Training; Legal; Marketing; Management; Sales; Quality Auditors; Recruitment.

Search Consultancy Ltd.

10-12 East Parade, Leeds, LS1 2AJ tel: 0113 308 8000

fax: 0113 308 8001

website: www.searchconsultancy.co.uk

Recruitment at all levels across the following sectors: Accountancy & Finance, Call & Contact Centre, Construction & Building Services, Engineering / Technical, Financial

Services, Insurance, Food Professionals, Hospitality & Catering, HR / Personnel, Information Technology, Legal, Manufacturing & Industrial, Marketing, Medical, Office Services /

Commercial, Pharmaceutical, Sales, Scientific. Also: Executive Search and Selection.

Selection Group

Cathedral Chambers, Great George Street, Leeds, LS2 8BD tel: 0113 322 0230

email: [email protected] email: contact form on website website: www.selectiongroup.co.uk/

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Accountancy and Finance - all levels from Trainee to fully qualified Accountant

ACA/ACCA/CIMA and within Industry from Junior Finance roles to Financial Controller. Call Centre - including: Call Centre Managers, Team Managers, Team Leaders, MI

Analysts, Quality Analysts, Collections Agents, Retentions Agents, Sales Advisors, Service Advisors, & Call Centre Support Staff.

Engineering - placement of permanent and contract white and blue collar technical staff across a number of industry sectors, including: Aerospace, Automotive, Building & Construction, Chemical / Process, FMCG, Maintenance & Facilities, Manufacturing & Production, Mechanical & Electrical, Oil & Gas, Power, Rail & Utilies.

Legal - solicitors and legal executives for both in-house and private practice. Office Services - from Office Junior to Office Manager, and everything in between. Sales and Marketing - for various industries globally, including Engineering, Medical, Business to Business, FMCG, Construction, IT and Packaging.

Solar Selection Ltd.

5 Carrwood Park, Selby Road, Leeds, LS15 4LG tel: 0113 287 8455

fax: 0113 287 4811

email: [email protected] emailcontact form on website website: www.solarselection.co.uk

IT and Telecoms, Sales and Marketing, Contact Centres, Financial Services, Legal.

Spring Personnel Ltd.

1st Floor, 104 Briggate, Leeds, LS1 6BG tel: 0113 244 3333

fax: 0113 242 8417

email: [email protected] [email protected]

website: www.springpersonnel.com Accountancy and Finance.

Office and Support Staff: Administration, Call Centre staff, Customer Service, Data entry, Office Management, Reception, Secretarial / PAs, Desk top publishing.

Industrial: Warehouse and Production staff.

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deal with graduates? Yesbut no graduate schemes

opportunities for candidates with foreign language skills? No not commonly

Stafforce Recruitment

Ground Floor, Kings House, King Street, Leeds, LS1 2HH tel: 0113 218 6262

fax: 0113 218 6263

website: www.stafforce.co.uk/contact/leeds-recruitment-agency/

Commercial - e.g. PAs, secretaries, administrators, receptionists, purchase/sales ledger accounts staff, call centre personnel, customer service / telemarketing / sales staff, personnel staff, information technology.

Industrial - e.g. order pickers, manufacturing staff, machine operators, table hands, lettershop staff, catering assistants, store/audit personnel.

Engineering - e.g. welders [all disciplines], press operators, CNC setter/ops, maintenance fitters, mechanical assemblers, manufacturing engineers.

Electronics - e.g. PCB populators, fault find and repair, debug technicians, solderers, SMT, ICT/functional test operators, electronic engineers.

Technical - e.g. CAD operators, draughtspersons, design engineers, production management, project engineers, network engineers.

Driving - e.g. LGV 1, LGV 2, containers, drawbar, wagon and drag, hiab.

Fork-lift - e.g. counterbalance, manriser, rough terrain, reach, narrow aisle, boom. Permanent and temporary posts.

Also in Wakefield and York.

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Taskmaster

36 Lower Basinghall Street, Leeds, LS1 5EB tel: 0113 246 8807 Catering

tel: 0113 244 6367 Commercial tel: 0113 242 5344 Industrial

fax: 0113 234 6539 Catering and Industrial fax: 0113 244 8672 Commercial

email: [email protected] email: contact form on website website: www.tmrec.com/

Catering - all levels of catering staff, from catering managers to kitchen porters.

Commercial - e.g. administrators, secretaries, receptionists, call centre staff, PAs, accounts staff, medical secretaries and other clerical staff for all types of organisations.

Industrial - e.g. supervisors, packers, machine operators, food production workers, assembly operatives, warehouse personnel, labourers.

Wetherby Staff Bureau

Wetherby Business Centre, 14-18 York Road, Wetherby, LS22 6SL tel: 01937 587 171

fax: 01937 586 043

email: [email protected] email: contact form on website

website: www.wetherbystaffbureau.co.uk/

Secretarial [including PAs], General Administration, Receptionists, Sales Administration, Customer Services, Telesales Positions, Sales Positions, Accounting positions [incuding purchase ledger, sales ledger, bookkeeping etc], Accountants [part or fully qualified]. Temporary and Permanent Staff Recruitment within Wetherby and surrounding areas.

opportunities for candidates with foreign language skills? Yes occasionally

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The Works

Canal Office, 18-20 Canal Wharf, Holbeck, Leeds, LS11 5PS tel: 0113 320 1130

email: [email protected] website: www.theworksrec.co.uk

Administration and Secretarial;

Accountancy and Financial Services; Banking; Insurance;

Construction Management and Site Services; Civil Engineering; Property and Property Management; Facilities Management;

Technical-Mechanical and Electrical; Security and Safety; Scientific; Renewable Energy; Environmental;

Engineering and Manufacturing; Industrial and Production; Food Manufacturing and Production;

Transport and Logistics; Distribution; Purchasing;

Customer Service; Retail; Sales and Marketing; Debt Management/Collection; Hospitality; Catering and Events; Leisure, Travel and Tourism;

Education; Health, Medical and Social Care; Legal; Human Resources, People and Recruitment; Media, Digital and Creative; IT and Telecoms;

Executive and Management; Public Sector; Non-for-Profit, Third Sector, Charitable Trusts.