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Procedia - Social and Behavioral Sciences 121 ( 2014 ) 44 – 57

1877-0428 © 2013 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license.

Selection and peer-review under responsibility of Centre for Islamic Thought and Understanding (CITU), Universiti Teknologi MARA, Malaysia.

doi: 10.1016/j.sbspro.2014.01.1107

ScienceDirect

INHAC 2012 Kuala Lumpur

International Halal Conference, PWTC, Kuala Lumpur, Malaysia, 4-5 September 2012

Halal control activities and assurance activities in halal

food logistics

Marco Tieman

*

, Maznah Che Ghazali

Faculty of Business Management, Universiti Teknologi MARA, Shah Alam 40450, Malaysia

Abstract

Halal is extending towards logistics. This paper proposes a halal assurance system for transportation, warehousing and terminals as a proof of a halal logistics system. Next to an extensive literature review, focus group sessions have been conducted in Malaysia, the Netherlands and China in identifying halal control activities and assurance activities in logistics business processes. The findings show that product characteristics (bulk versus unitized, ambient versus a cool chain) and market requirements (Muslim versus non-Muslim country) influence the vulnerability of halal supply chains. Vulnerability is reduced through establishing halal control activities and assurance activities in logistics business processes. Vulnerability can be avoided in (parts of) the supply chain by having dedicated logistics infrastructure, like a dedicated halal warehouse and designated transport, or through containerisation at a lower level. The proposed halal assurance system can be an important instrument in organising the logistics of halal food chains in Muslim and non-Muslim countries.

© 2012 Published by Elsevier Ltd. Selection and peer-review under the responsibility of the Centre for Islamic Thought and Understanding (CITU), Universiti Teknologi MARA, Malaysia

Keywords: halal supply chain management; halal logistics; halal control activities; halal assurance system.

1.Introduction

Halal (permissible) is defined in the holy Quran and the Sunnah (the Prophet’s (s.a.w.) actions, sayings and tacit approval (IHI Alliance, 2009)) and is a dietary obligation for Muslims. Important principles

*Corresponding author. Tel.: +603-5021-9087; fax: +603-5021-9097. E-mail address: marco@lbbinternational.com.

© 2013 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license.

Selection and peer-review under responsibility of Centre for Islamic Thought and Understanding (CITU), Universiti Teknologi MARA, Malaysia.

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pertaining to halal and haram (unlawful) are (Al-Qaradawi, 2007; Hussaini, 1993): the basic fundamental is the permissibility of things; to make lawful and to prohibit is the right of Allah alone; prohibiting the halal and permitting the haram is against the fundamentals and general principles of faith; the prohibition of things is due to their impurity and harmfulness; what is halal if sufficient, while what is haram is superfluous; whatever is leading to haram is in itself haram; falsely representing the haram as halal is prohibited; good intentions do not make the haram acceptable; doubtful things are to be avoided; the haram is prohibited to everyone alike, regardless of the school of thought; and necessity dictates exceptions.

Halal is not static, but goes through evolution from a Muslim company, halal product, halal supply chain, to a halal value chain (Tieman, 2011). As halal is extending upstream and downstream along the supply chain, the logistics of halal products are being questioned by the food industry as well as the logistics industry itself, leading to initiatives to certify logistics operations according to halal standards (Abdul et al., 2009; Muhammad et al., 2009; Othman et al., 2009). Halal logistics and supply chain management (SCM) is an important discipline for the halal industry in extending the halal integrity from the source to the point of consumer purchase. However, literature on halal food logistics and SCM is still limited according to Zulfakar et al. (2012). Tieman (2012) argues for a better control of halal food supply chains through the introduction of a halal supply chain orchestrator (HSCO). This HSCO could provide a key role in the authentication of halal, market access and a cost advantage for the halal industry.

Riaz & Chaundry (2004), Bonne & Verbeke (2008), Abdul et al. (2009), Muhammad et al. (2009) and Department of Standards Malaysia (2010a, 2010b, 2010c) and Halaseh & Sundarakani (2012), argue for a HACCP approach to halal food supply chains. HACCP is a systematic way of analysing the potential hazards in a food supply chain, identifying the critical control points in the supply chain where the hazards may occur and deciding which are critical to food safety (Mitchell, 1992). According to Pun & Bhairo-Beekhoo (2008) key factors affecting HACCP practices are: food regulations; role of the industry; government policies & interventions; training on food safety & hygiene; and food contamination and/or poisoning. Fotopoulos et al. (2011) shows that knowledge, skills and staff commitment are critical for an effective implementation of HACCP. Similar to a food safety management system with its food safety control activities and assurance activities (Luning et al., 2008), a halal assurance system is needed with its halal control activities and assurance activities for certain product-market combinations. The halal control activities and assurance activities are fundamental in establishing a robust halal food supply chain that strives for a lower vulnerability to halal contamination (Vlajic et al., 2012).

Tieman (2011) argues that the foundation of halal SCM is determined by three factors, namely direct contact with haram (prohibited), risk of contamination and perception of the Muslim consumer. In his model, risk is based on product characteristics, whereas perception is based on the market requirements. The product characteristics first of all specify if the product is bulky or unitized. Second, the temperature requirements are important: wet (chilled, frozen) or dry (ambient). The market requirements are determined through Islamic school of thought, local fatwas (religious rulings) and local customs. Using his model, this article explores a halal assurance system for logistics in a Muslim and non-Muslim country. This model provides a useful framework for the identification of halal control activities and assurance activities in a halal assurance system.

1.1.Existing halal standards

Malaysia has played a leading role in the development of halal standards with its MS 1500:2004 (Department of Standards Malaysia, 2004), of which most halal standards in the world today are based on. The MS 1500:2004 is a comprehensive halal food standard, covering the sources of halal food and drinks; the slaughtering; product processing, handling and distribution; product storage, display and

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servings; hygiene, sanitation and food safety; and the packaging and labelling. It clearly puts the hygiene, sanitation and food safety (toyyib) aspect as pre-requisite to halal. In terms of logistics, it prescribes that in packaging, storage and transportation it shall be physically separated from any other non-halal food or any things that are decreed as najs (ritual uncleanness) by the Shariah (Islamic law) Second, it mentions that halal food that are stored shall be categorised and labelled halal and segregated at every stage so as to prevent them from being mixed or contaminated with things that are non-halal (Department of Standards Malaysia, 2004). In the second revision of this standard, the MS 1500:2009, it extends also the labelling requirement to transportation. Second, it mentions that products based on severe najs like pork shall be stored in a dedicated place. Third, it stated that transportation vehicles such as bonded trucks shall be dedicated for halal food (Department of Standards Malaysia, 2009). Under the MS 1500 some warehouses have been certified of logistics service providers in Malaysia. The MS 1500 standard provides some guidance on logistics, but lacks in the area of facility design (in case of both halal and non-halal), organizational implications, performance indicators and SCM.

In the year 2005, Malaysia introduced a new standard, the MS 1900:2005: “Quality Management Systems –Requirements from Islamic Perspective”. The MS 1900 is an extension of the ISO 9001 quality management system by incorporating the shariah requirements where applicable. The MS 1900 therefore is more focussed on the organisation itself and not on processes. The MS 1900 specifies that organisations that are involved in both halal and non-halal activities shall establish a separate set of quality objectives for its halal operations (Department of Standards Malaysia, 2005). With regards to the organisation, it specifies that all personnel should be trained on halal. It also stipulates the need of a Shariah Compliance Unit and Officer to ensure compliance with Shariah. It furthermore mentions that dedicated equipment and facilities used for non-halal products cannot be used for halal products (Department of Standards Malaysia, 2005). The greatest weakness of this standard is that it is a high level (management) standard, which talks about Shariah compliance but does not provide details on the how, with the exception of the organizational side. As halal as credence characteristics is about process quality, this standard alone would not be sufficient to manage a halal food supply chain.

In 2010, the Department of Standards Malaysia introduced the MS 2400:2010: ”Halalan-Toyyiban Assurance Pipeline standard”, covering transportation, warehousing and retail. This standard, certified by JAKIM, is used for the certification of logistics operations in Malaysia. According to JAKIM, this standard will also apply in future to manufacturing companies that are certified under the MS 1500 standard! This standard clearly mentions that the implementation of the standard is in accordance with sharia requirements and/or Shariah practices of the recipient and/or importing country. It is a process standard but also addresses the organisation. The core of the standard is the halalan-toyyiban risk management Plan, where halalan-toyyiban control points in the business processes and corresponding control measures are identified. However, there is no guidance on where these control points are and the performance level required. The only procedure specified in detail is the Shariah ritual cleansing method. Similar to the MS 1900, there is a halalan-toyyiban committee with a halalan toyyiban leader to ensure compliance with and review the halalan-toyyiban risk management plan (Department of Standards Malaysia, 2010a, 2010b, 2010c). The major drawback of this standard is that with the exception of the Shariah ritual cleansing, halal control points and procedures are not prescribed and therefore the halal integrity level could vary between MS 2400 certified companies, and therefore could affect the integrity of the entire supply chain (Vorst, 2006).

In 2005, the Port of Rotterdam developed a halal logistics handbook, drawn up by Halal Audit Company (the Netherlands). This handbook puts guidelines for suppliers, inspection, storage, packaging and transport. It puts down a preferred scenario, full segregation between halal and haram products. If this is not possible, packaging plays an important role as well as different-colored crates, closes boxes, bar codes or stickers. A hallmark, halal label, should be provided by the supplier (Port of Rotterdam, 2007). It

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furthermore specifies a halal policy, policy objectives, a halal committee (called National Halal Hallmark Team) and personnel requirements (training). Similar to the MS 2400:2010, the standard prescribes to establish a risk management plan, called the “National Halmark Plan” to identify halal critical control points, critical limits, management & control procedures and corrective action procedures. As the first halal logistics handbook in 2005 it was a good and comprehensive attempt for a first halal logistics standard. The strength of this standard, is it strong emphasis on the supplier and the importance of communication through labelling and freight documents. It also has a HACCP approach in halal logistics, but leaves it to the company to determine where the control points are and its critical limits. Second, there is no guidance on the facility design.

Under the Islamic Religious Council of Singapore as halal certification standard was drafted in the year 2005 (MUIS, 2005). This is a general guideline for the handling and processing of halal food. With regards to logistics, it stresses the importance of halal food to be segregated from any non-halal food and/or najs items. Second, it specifies that halal food is always labelled as such. With regards to storage it requires segregation in storage between halal food and non-halal food and/or najs items. Although this standard is a process standard, it lacks in details with regards to logistics, like transportation. Second, the organisation and management is not being addressed in this standard.

Chaundry et al. (2000) developed the halal industry production standard, which is based on the IFANCA halal certification standard. With regards to logistics it specifies that ingredients needs to be segregated to be used solely for halal productions to not relying on physical inspection of every aspect of production. Second, segregating sealed halal and non-halal products in shipping is unnecessary. However, fresh non-halal meat, which can leak meat juices through packaging materials should be segregated indeed. According to this standard, if all packages are properly sealed to prevent cross-contamination, there is no need to segregate halal food products from non-halal food products during shipping. With regards to logistics, there is little guidance from this standard. It for example does not specify how to segregate and what processes and procedures to put in place. But this was not the intention of this standard, as it was focused more on the industrial production.

It has proven to be very difficult to obtain the respective halal standards from the various halal authorities in the world. Not many halal certification organisations are as transparent as Malaysia, where the halal standard documentation can be purchased. Some authorities might not be using a halal standard, or are referring to an existing standard, like the MS 1500 from Malaysia, and are not keen to admit this.

It is evident that there is currently no clear guidance for the logistics business processes for halal food supply chains. To operationalise a halal assurance system for logistics, the halal control activities and assurance activities for certain product-market combinations need to be identified. This research paper presents the results of focus groups to define the halal control activities and assurance activities in warehousing, transportation and terminals for Muslim and non-Muslim countries.

2.Methodology

Halal logistics is a new discipline, for which the focus group is a common tool used (Sekaran, 2007; Stokes & Bergin, 2006; Maxwell, 2005; Hines, 2000; Ruyter, 1996; Cooper & Emory, 1995). The focus group has been structured to allow open, in-depth discussions with a group of selected individuals led by the researcher (Walden, 2006). The following steps were followed for the focus group methodology (McClelland, 1994; Walden 2006): planning; recruiting of participants; conducting discussion sessions; and analyzing and reporting.

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2.1.Planning

Under the aegis of the International Halal Integrity Alliance (IHI Alliance), a series of focus groups have been coordinated with the incentive to assess and design a halal logistics system (Wall, 2001; Carlock & Perry, 2008; Chambers & Munoz, 2009). The focus groups only had a size of 8-12 participants, in line with Larson et al. (2004), Grudens-Schuck et al. (2004) and Sekaran (2007). As argued by Kritzinger (1995) and Grudens-Schuck et al. (2004), it is important to have multiple sessions in order to get a cross section of views from a diverse population. For this purpose it was chosen to conduct review sessions in the Netherlands and China. The objective of the focus groups is to identify the halal control activities and assurance activities in warehousing, transportation and terminal operations for Muslim and non-Muslim countries, based on personal perceptions (Larson et al., 2004).

2.2.Recruiting the participants

For the focus group sessions, IHI Alliance facilitated the invitations based on purposeful selection (Maxwell, 2005), which resulted in the required number of participants for the focus groups. The warehouse session (Malaysia) had representatives from logistics service providers, halal expert from the Malaysian Government, trade representative of the Malaysian Government, retail chains, an IT expert and a Malaysian university. The transportation session (Malaysia) had representatives from logistics service providers, a manufacturer, a halal expert from the Malaysian Government, and a Malaysian university. The terminal session (Malaysia) had representatives from Malaysia’s largest seaports, the national airline (air cargo terminal handler), logistics service providers, a halal expert from the Malaysian Government and a Malaysian university. The focus group in the Netherlands had representatives from halal authorities, halal certified food manufacturers, traders, the Port of Rotterdam, logistics service providers and trade representative from the Malaysian Government. The focus group in China had representatives from various halal authorities from the Asia Pacific, a logistics service provider, an international standard expert and a trade representative from the Malaysian Government.

2.3.Conducting the focus group discussions

Half-day focus group sessions have been held in Malaysia on warehousing (12 September 2008 in Kuala Lumpur), transportation (15 September 2008 in Klang) and terminals (16 September 2008 in Kuala Lumpur). For each focus group the principles have been first shared with the participants. Then halal control activities and assurance activities have been identified during each focus group session. These halal control activities and assurance activities have been reviewed during half-day focus group sessions in the Netherlands (22 September 2008 in Rotterdam) and in China (26 November 2008 in Hong Kong).

2.4.Analysing and reporting

The focus groups have been voice recorded and transcribed (Kitzinger, 1995; Grudens-Schuck et al., 2004). In line with Ruyter (1996), Walden (2006) and Chambers & Munoz (2009), ideas have been classified in categories. This in order to discover patterns (Grudens-Schuck et al., 2004).

2.5.Validity

The validity, correctness or credibility of focus groups consists of strategies to identify and rule out the threats that you might be wrong (Maxwell, 2005). Prince and Davies (2001) have identified moderator

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bias as a serious concern in conducting focus groups that can involve the content, the process or participation and the interpretation of the research results. According to Grudens-Schuck et al. (2004), the questions are arranged from general to specific to invite openness and avoid bias. Second, as argued by Prince & Davies (2001), the moderator (the researcher) should be well versed in the topic of halal logistics, which has been the case through his experience in Malaysia in halal projects as well as his contribution as a writer for the Halal Journal. As the moderator has spent more than seven years in Malaysia, he is also aware of the Malaysian culture. Wall (2001) argues that the representation of the participants is an issue in focus groups. This issue have been anticipated by the researchers in having IHI Alliance, with a global network of halal experts, sending out and follow-up the invitation for the focus group sessions. To avoid the threat that the halal control activities and assurance activities are only valid in Malaysia, triangulation (Maxwell, 2005) has been achieved by organising consecutive focus group sessions outside Malaysia: in the Netherlands and China.

3.Results

The following sections describe the results of the focus groups held in Malaysia, the Netherlands and China. These focus groups allowed for an in-depth and detailed understanding (Wall, 2001) of logistics business processes from the perspective of the various stakeholders in the halal food supply chain.

3.1.Warehouse

The different Islamic schools of thought should be reflected in the preferred standard, whereas the minimum level should not reflect differences in Islamic schools of thought. As in non-Muslim countries halal is the minority flow, whereas in Muslim countries this is reversed, a rigid but practical (minimize hardship) halal logistics system should be developed based on a minimum level. There were extensive discussions on the difference between wet (chilled, frozen) and dry (ambient) products. For wet there is risk related (minimum level) to ensure segregation, whereas in the dry environment, segregation between halal and non-halal is mainly based on perception (preferred). Furthermore, corrective actions are important to be identified in halal logistics. It was concluded that it is important to maintain consistency in the minimum integrity level throughout the supply chain: transportation, warehouse and terminal. For logistics, it would be important to create a unique label and code to communicate the halal status through the supply chain. It was unanimously agreed upon to use the word “HALAL SUPPLY CHAIN” for this. A supply chain approach also led to the principal discussion whether the logistics of halal products that are used for non-halal business is allowed. This is a complex issue where to draw the line. With the right intention to develop a halal logistics system, evolution of halal logistics will be needed, as it will be difficult to get it 100% right from day one. Although there are different sensitivities with regards to the different types of najs (pork, halal slaughtered meat, chocolates with alcohol, ice creams with non-halal gelatine), it was agreed upon to group them under non-non-halal as it would create possible confusion at international level and among the different Islamic schools of thought. Agreement was reached on the halal logistics certification, that a halal logo can appear on the outside of a warehouse facility only if it is a dedicated halal warehouse.

3.2.Transportation

The loading/stuffing is the critical area in halal transportation. In the transportation of halal goods it is important that the transport is clean before it is being stuffed or loaded. As bulk transport is in direct contact with the container/transport vehicle, the container/transport needs to be dedicated for halal or

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ritually cleansed before use. Ritual cleansing is also critical for wet (chilled, frozen) environments. Halal livestock need to be segregated from non-halal livestock (like pigs). The degree of najs is an important factor in logistics, and much time was allocated to discuss the different type of najs in transportation. Creative discussions followed on the transportation of human bodies, blood for medical purposes and live animals. Human bodies and blood have been regarded as najs. For live animals, it has been agreed upon that halal and non-halal livestock requires to be segregated. Extensive discussions were held on the ability to transport halal chicken and non-halal slaughtered chicken together in one container. It was argued that halal and non-halal slaughtered meat of a halal livestock should be allowed to be shared in one container/transport if halal meat has a proper tertiary packaging. Lively discussions were held on the reach of a true halal supply chain, addressing even elements such as financing and insurance. Similar to the discussion on warehouse it was stressed that evolution of halal supply chains is needed, which takes time to get it right.

3.3.Terminal

A sea, air, river or inland terminal is a complex node with by definition halal, non-halal and even haram products are being handled. As a dedicated halal terminal is seldom possible, the segregation is critical through coding, marking and identification. Because of the presence of haram products being handled, the robustness of a halal supply chain is important for effective facilitation through the terminal. As temperature controlled storage facilities are scarce at sea/airport, a dedicated halal cold room is often not possible. As argued by various focus group participants, robustness of halal supply chains through terminals can be enhanced by containerisation at a lower level and with the application of isolated cargo boxes and the use of a temporary screen in the cold room. The terminal is an important transfer point also for livestock. Critical is that halal and non-halal livestock are not mixed in the holding areas. Inspection is an important function at a terminal. For halal, as dedicated areas are difficult to realise, it was agreed to have a designated halal area instead. A serious discussion was held on the topic of corrective actions at the terminal, where there is possible damages, spoilage, breakage, contamination, theft, tampering, etc. The question was raised, if the product is contaminated, can we label it “non-halal” and take off the “HALAL SUPPLY CHAIN” label? As this requires inspection to be determined, it was agreed upon to label these products as “REJECTED”. In terms of the organisation, it has been recognised that the internal auditor needs to a “competent” person (not an internal qualified), in line with ISO.

3.4.The Netherlands

The focus group discussion held in Rotterdam (the Netherlands) made it clear that the minimum level of halal logistics should be at a high level, so that there are more commonalities than differences between halal logistics systems in Muslim and non-Muslim countries and among different Muslim countries. In Europe, halal and the halal logo are not protected by law due to the separation between Church and State. Governments in Europe have no public role in religion, only create the space to happen (Berger, 2011). However, fraud in halal certificates and logos has become rampant in Europe. As halal authorities in general are not accredited by the Government, the credibility of private halal authorities is a growing concern for food industries in Europe.

The participants from Europe also shared the problems with the integrity of the halal system in Europe and frustration by everyone as there is no enforcement by the various countries in Europe. Therefore the Muslim consumer in Europe is not well protected as compare to other quality marks, like organic and fair trade. There is a lack of understanding and awareness of halal and haram by the industry, and mainly addressed through (tertiary) packaging. As halal certification is left to various halal certification

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authorities, there are big differences in halal standards and lack of transparency of the standards used. As the certified halal flows are small in Europe, halal should be made practical and a fine balance should be sought between a high minimum level and the implications for the logistics costs (hardship).

Dedicated halal facilities, with the exception of maybe Europe’s leading sea and airports, would not be economical viable. Major challenges are there especially in the last mile delivery of halal products, where it is not economically viable to have dedicated warehousing and designated transport. A fundamental discussion has been held about the importance of defining the actual preferred level of halal logistics, and not to leave this to the various halal authorities to decide as feared by one of the halal authorities present during the focus group. Second, as Europe is exporting to many Muslim countries in the Middle East and Asia it has a preference to comply with the most stringent level for its export to Muslim countries, which is accepted by all Muslim countries worldwide, instead of the need to modify processes and procedures depending on the specific Muslim country.

A Netherlands halal certification body suggested differentiating between haram (clearly prohibited by Quranic verses) and non-halal (not certified halal). It was argued by the various parties present that halal and haram should not be put together in a cool chain environment, whereas halal and non-halal slaughtered meat from halal livestock could for example be very well stored in the same cold room or transported in the same container/transportation vehicle, which would benefit the utilisation of cold rooms and transport of halal products. Consensus was formed to differentiate between non-halal and haram for logistics in non-Muslim countries.

3.5.China

The focus group discussion held in Hong Kong (China) confirmed, that next to Europe also Asia-Pacific needs a proper minimum level of halal logistics in order to improve the integrity of halal supply chains in non-Muslim countries. However, it has been stressed that there are challenges in the last mile, as small halal flows require joint storage and transport.

Also stressed by the participants of the focus group was the importance of the Government in regulating halal, as being done by Australia. In this particular country, the Australian Quarantine and Inspection Services issues licenses to halal certifiers as they have certain criteria for halal inspections. Similar to Europe, it has been suggested to allow the joint storage and transport of halal and non-halal meat products from halal livestock, if properly segregated through different pallets and locations.

One important concern was the limited number of halal certified logistics service providers in non-Muslim countries in the Asia-Pacific. A concern shared by many participants was that the enforcement of a halal logistics system in non-Muslim countries in Asia will require active support from the halal authorities, as the Government might not be able to support enforcement in many countries. Although a minimum level of a halal logistics system is important for the integrity of halal in non-Muslim countries, it is essential to minimise the impact on the logistics costs of halal products.

Table 1 summarises the results of the halal control activities and assurance activities for warehouse, transport and terminals.

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Table 1: Halal control activities and assurance activities in logistics business processes

Halal Control Activities

Muslim country non-Muslim country

Warehouse

Receiving &

putaway Non-halal goods are not accepted to enter warehouse facilities Labelling of halal goods as "HALAL SUPPLY CHAIN" if not already present Labelling of rejected halal goods as

"REJECTED" and move rejected halal goods to quarantine area for further inspection

Labelling of rejected halal goods as "REJECTED" and move rejected halal goods to quarantine area for further inspection

Storage, cross-dock, order picking

Not applicable No mixing of halal and non-halal goods on

one pallet/load carrier

Halal products have a dedicated storage

floor area or racks

No mixing of halal and non-halal products

vertically

No mixing of halal and haram products in

the same cold room Value Added

Logistics Not applicable No mixing of halal and non-halal stock keeping units (SKU) into a new SKU; No mixing of halal and non-halal on one pallet/load carrier

Shipping Labelling of halal goods as "HALAL SUPPLY CHAIN" if not already present at shipping of halal goods

Labelling of halal goods as "HALAL SUPPLY CHAIN" if not already present at shipping of halal goods

"HALAL SUPPLY CHAIN" is

marked/coded on freight documents

"HALAL SUPPLY CHAIN" is marked/coded on freight documents

Transportation

Cleaning Cleaning according to ritual cleansing (if applicable) or prevailing hygiene standards in case of an earlier non-halal or unknown previous shipment for bulk and refrigerated transport

Cleaning according to prevailing hygiene standards in case of an earlier non-halal or unknown previous shipment for bulk and refrigerated transport

Loading/Stuffing No mixing of halal and non-halal bulk products

No mixing of halal and non-halal bulk products

No mixing of halal and non-halal

products in a container/transport No mixing of halal and non-halal products on one pallet/load carrier; No mixing of halal and haram products in a refrigerated container/transport

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Table 1: Halal control activities and assurance activities in logistics business processes (continued) Livestock No mixing of halal and non-halal

livestock No mixing of halal and non-halal livestock

Documentation Labelling of halal goods as "HALAL SUPPLY CHAIN" if not already present

Labelling of halal goods as "HALAL SUPPLY CHAIN" if not already present

"HALAL SUPPLY CHAIN" is

marked/coded on freight documents

"HALAL SUPPLY CHAIN" is marked/coded on freight documents

Terminal

Inspection Inspection of halal goods at designated inspection area

Inspection of halal goods at designated inspection area

Storage For temporary storage, follow

warehouse guidelines For temporary storage, follow warehouse guidelines Consolidation For consolidation of goods, follow

transportation guidelines For consolidation of goods, follow transportation guidelines Livestock holding No mixing of halal and non-halal

livestock in holding yards

No mixing of halal and non-halal livestock in holding yards

Documentation For documentation, follow

transportation guidelines For documentation, follow transportation guidelines

4.Conclusion

This article proposes a halal assurance system for logistics. The focus groups conducted in Malaysia, the Netherlands and China confirm a need for two levels of segregation: 1) minimum level for Muslim countries; 2) preferred level for Muslim countries. Next to market requirements (Muslim, non-Muslim country) the product characteristics, defined as wet (chilled, frozen) or dry (ambient) and bulk or unitised further, determine the supply chain vulnerability to halal contamination, for which halal control activities and assurance activities have been proposed to protecting the halal integrity in logistics business processes.

From the focus groups it follows that the major obstacles of halal supply chains are: 1) the level of segregation required at the last mile to retail in non-Muslim countries; 2) the level of segregation required at cold rooms in air terminals in non-Muslim countries (which are normally scarce facilities); 3) consolidation on air cargo pallets at airports (where consolidation today is not based on halal status); 4) stuffing on LCL (less than container load) containers (which is currently not based on halal status); 5) understanding of halal in non-Muslim countries; and 6) lack of protection of halal in non-Muslim countries. According to the focus groups, the major success factors of halal supply chains are: 1) Communication of “HALAL SUPPLY CHAIN” code through cargo label, freight documents, and logistics and customs systems; 2) capitalising on the halal product flows in non-Muslim countries that are not sold as halal certified products; 3) application of innovations to simplify segregation in a non-Muslim environment (through possible containerisation at a lower level).

The proposed halal control activities and assurance activities as well as other guidelines have been reviewed by a Shariah panel and published under the Islamic Chamber of Commerce & Industry –

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International Halal Integrity Alliance – Halal Standard: Logistics – IHIAS 0100:2010 (IHI Alliance, 2010), which can be certified globally.

As argued by Eisenhardt (1989), Voss et al. (2002), Riege (2003), Woodside & Wilson (2003) and Yin (1984), a case study can be an important tool in building theories in new disciplines like halal logistics. Although it is expected that the halal control activities and assurance activities in logistics are relatively complete, these case studies could allow for a further refinement of the halal control activities and assurance activities for specific product-market combinations. Quantitative research is furthermore recommended to measure the element of perception towards halal logistics, from both the consumer and industry perspective.

Acknowledgements

The Authors would like to acknowledge the contribution of IHI Alliance in facilitating focus group sessions. IHI Alliance and the participants have contributed significantly to this paper.

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