Project "Amazon" - Citrix MetaFrame XP Server with Feature Release 3 - Management Functionality

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Project "Amazon" - Citrix

MetaFrame XP Server with Feature

Release 3 - Management

Functionality

Project "Amazon" - Citrix

MetaFrame XP Server with Feature

Release 3 - Management

Functionality

Stephane Lalonde Systems Engineer

Citrix Systems Inc.

Stephane Lalonde Systems Engineer

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Citrix Confidential

Non Disclosure Agreement

•

This presentation is

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Agenda

• _{Installation Manager for MetaFrame XP}

Improvements

• _{Resource Manager for MetaFrame XP}

Improvements

• _{MetaFrame XP Management Pack for}

Microsoft Operations Manager

• _{Resource Manager & Microsoft}

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Installation Manager for

MetaFrame XP – New Features in FR3

Installation Manager for

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Installation Manager for MetaFrame XP

• _{Support for:}

– _.NET

– Windows Server 2003 – _{Windows 2003 Server} – Microsoft Server 2003

– The server built on Windows 2000 Server that was built on NT

– The server formerly known as Windows .NET

• _{Command line utility – Published Application}

Wizard

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Resource Manager for MetaFrame –

New Features in FR 3

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Resource Manager for MetaFrame XP

• _{Improved Billing}

• _{Apply to Folder support}

• _{Alert using SMTP Mail support}

• _{Database User-definable installation} • _{Improved snapshot report}

• _{Improved server reboot} • _{Alert on Yellow}

• _{Printing of reports}

• _{Improved SNMP traps}

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Improved billing

• Set Fee Profiles and Cost Centers

• Fee Profile = currency and fees

• Cost Center = users and fee group

• Unlimited type of fees can be set based on time of day and day of week

• You cannot create a bill with more than 1 currency.

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Improved billing (Step 1)

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Improved billing (Step 2)

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Improved billing (Step 3)

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Apply to folder support

• Changes to server or application metrics

settings applied to the folder structure in the CMC

• Makes the selection of servers/application much more intuitive

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Alert using SMTP Mail support

• To be able to alert via SMTP

• MAPI:

– Can be difficult to configure

– Greatly limits the number of e-mail packages

than can be utilised.

• SMTP:

– Easier to configure

– Does not require an e-mail package to be

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SMTP Mail support

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Database User Definable Installation

• Allow an administrator to specify during set-up where the local database will be installed

• Separate operating system and data

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User Definable Installation

• _{Advanced Concept Guide will detail how to}

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Improved snapshot report

• Displays more problem solving information in the snapshot report

• Shows the processes using more than 5% of the processor or memory.

• Prior a separate report for every process that was running at the time was required

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Improved server reboot

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Improved Server Reboot

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Improved Server Reboot

• Will also allow the reboots of the selected machines to be staggered

• Staggered reboot give a time period in

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Printing of reports

• Offer administrators the ability to print reports that are generated in Resource Manager including billing reports

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Summary Database folders and zones

• Add the recording of the zone or group (as defined in the CMC) to the summary

database

• Groups of servers in the CMC can be used to produce specific reports on those

individual groups

• Allows performance of the group to be

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Improved SNMP Traps

• SNMP traps unique for a specific type of RM alert (green<->yellow<->red)

• Allows administrators to configure 3rd party

consoles to perform specific actions based on the type of RM alert received.

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Alert on yellow

• Ability to raise an alert when a yellow threshold has been crossed

• This enables to proactively fix the problem

• Can also alert if state changes from:

– Green -> yellow

– Yellow -> Red

– Red -> Yellow

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Microsoft Operations Manager -

Overview

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A New MetaFrame XPe component

• On October 8th, 2002 Citrix launched

– MetaFrame XP Management Pack for MOM

– MetaFrame XP Provider for WMI

• Together, these give administrators the

ability to monitor MetaFrame XP

e

servers from Microsoft Operations Manager

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MOM – A quick overview

• _{Microsoft Operations Manager (MOM) 2000}

is a management solution for Microsoft Windows 2000 server deployments.

• Comprehensive event management,

proactive monitoring and alerting, reporting, and trend analysis.

• Extensive product support knowledge base, with links to Knowledge Base articles white papers and end-user knowledge

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MOM – A quick overview

• Hardware and software packages to be monitored from a single point

• Monitor your HP servers, Windows 2000 operating system, your SQL database and MetaFrame XPe.

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Microsoft Operations Manager Licenses

• Base Processor License (Base Management Pack)

– Requires a base processor license for each

processor on each server on which it's installed

– Requires for each processor on each device it

manages.

– The base processor license entitles to deploy

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Microsoft Operations Manager Licenses

• Application Management Pack Processor License

– Manage Microsoft BackOffice® or .NET

Enterprise Server applications

– In addition to the base processor license

– Required for each processor on each managed

device running Microsoft BackOffice or .NET

Enterprise Server applications that is monitored and/or managed by the Microsoft Operations

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Base Management Pack Modules

• Active Directory directory service

• Component Services (Transaction Server 2.0)

• Default event collection

• DHCP service (2000)

• _{DNS service}

• _{Internet Information Services (IIS)} • _{Message Queuing (MSMQ)}

• Microsoft Distributed Transaction Coordinator (MSDTC)

• Microsoft Operations Manager 2000

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Base Management Pack Modules

• Microsoft Operations Manager 2000

• Microsoft .NET Framework

• Network Load Balancing (NLB)

• Routing and Remote Access Service (RRAS)

• _{Server Clusters}

• Systems Management Server 2.0

• Terminal Services 2000

• _{Windows Internet Name Service (WINS)} • Windows NT 4.0 operating system

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Application Management Pack Licensing

• Application Center 2000

• Commerce Server 2000

• Exchange Server 5.5

• _{Exchange Server 2000}

• Host Integration Server 2000

• Internet Security and Acceleration Server 2000 (ISA)

• Proxy Server 2.0

• Site Server 3.0

• SNA Server 4.0

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Why Integrate with MOM?

• _{According to Gartner:}

– By 2005, the Windows management market will

more than double in size from 2000’s $2.7 billion to $6.6 billion.

– By 2005, Microsoft will be the largest supplier of management products for Windows server

environments.

• According to a Citrix 2002 Management Survey:

– _{62% of Citrix customers with 16 servers or more}

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Why Integrate with MOM?

• Citrix is extending the number of manageability options available to customers

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MetaFrame XP Management Pack

for MOM

• _{View managed servers,}

product versions and hotfix levels

MetaFrame Views

Health Monitoring

Knowledge

Configurable Rules

• Context sensitive help in response to a MetaFrame Alert

• Produce alerts on

configurable conditions

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• The information in the knowledge base should be enough for an administrator to realise why the error is being seen

• Internal policy will dictate whether this is a breach

• The correct user can be contacted or settings changed

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Detected errors

Rate of disconnections

Session idle too long

Pooled / assigned license usage

Rate of zone elections

Number of servers in zone

IMA service not running

Printer errors Client update errors

Too many instances of published app

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Target Audience

• Customers that use MetaFrame XP and are either using or evaluating MOM

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Resource Manager for MetaFrame

XP - Overview

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Resource Manager for MetaFrame XP

• Real-time monitoring and recording of data

• Track user activity

• Track application usage

• Produce Billing reports

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Real-time monitoring

• _{Stores metric details every 15 seconds}

– Used for troubleshooting problems

• _{Send e-mail, pager, SNMP, or run a file} • _{Stored for 4 days}

• Summarised daily

– _{Max value, Min Value, Standard Deviation, Mean}

and Median

• _{Long term data used for sizing and}

forecasting

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Track User and Application Activity

• Migrating Applications?

• Supporting multiple versions of the same app?

• Track which users run which applications

• Detail concurrency for licensing

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Billing Reports

• Detailed reports of application usage

• Assign costs by CPU, memory, session time, process loaded / active

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Customised reporting

• 16 Crystal Reports templates available for download from Citrix.com

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XP & Microsoft Operations Manager

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Strengths - MOM

One place for everything

Ease of escalation

The Knowledge! Centralized Support

Strengths - RM

User Auditing

Application Tracking

Billing

Data Drill Down

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Summary

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Summary

• Windows 2003 server support included

• Many Resource Manager improvements

– Provides information before, during and after

problems arise

– Flexible billing system

– Reduce configuration time

• MOM provides rule based alerts

• MOM links to knowledgebase

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Access Central Citrix Technology Lab Access Central Citrix Technology Lab

Sago Ballroom

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Resource Manager for MetaFrame

XP - Schema Modification

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Resource Manager Local Database

• New Process_History Table

– PID

– TimeStamp

– CPU

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Resource Manager Summary Database

• _{New LU_ServerInf Table}

– PK_ServerInfID

– Folder

– _Zone

• FK_ServerInfID added to SDB_Metrics

• _{New info added to SDB_Scratch}

– Session_Start

– _{Session_Duration}

– Session_Total_Time

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