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Key Performance Indicator (KPI) Matrix for Performance Measurement Framework

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1 TB Contact and Investigation and Management TB Disease Management TB Disease Identification LTBI Management

WRHA Program: Tuberculosis Management Pillars of Excellence (What we are measuring)

Levels of Accountability (Who uses the KPI

for making decisions/ recommendations)

Customer Satisfaction Quality and Outcomes Delivery and Utilization Resource Management Employee Engagement Level 3: Oversight – Directors, Medical Directors, VP’s  ITBS005  ITBS003  ITBS004  ITBS006 Level 2: Management Committee includes Chairs of each of the 4 Spectrum

Committees Level 1:

4 Spectrum Committees with membership from program delivery  ITBS002  ITBS007  ITBS011  ITBS012  ITBS001  ITBS008  ITBS009  ITBS010  ITBS013 Definitions/Acronyms:

ITBS – Integrated TB Services – structural name for all organizational entities involved in all things TB related (logical umbrella)

LTBI – Latent TB Infection – tested positive but symptom dormant TB - Tuberculosis

PCR – Preliminary Chain Reaction – DNA technology AFB – Acid Fast Bacilli

ICD – International Classification of Diseases HIM – Health Information Management iPHIS – Population Health Information System

Note: “views” of a KPI may be different where it maps to more than one cell; the KPI can be customized to the audience in each level and/or dimension

Levels of accountability notation: for these KPI’s a primary level of accountability has been identified with secondary accountability levels shown in square brackets example:

Level 1 [2, 3]

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2 investigation and management Utilization Level 1 [2-3] Rationale: operational indication of program delivery

Issue of access and identification (tracking) and continuity of service

follow-up not complete within a Contact

Investigation

contacts from the list identified in the denominator that as of 3-months later who are not yet completed assessment for infection/disease

unique contacts associated with all cases in a 1-month period that received a sputum PCR or culture confirmed diagnosis of respiratory TB in that month Registry iPHIS TB Contact investigation and management Quality and Outcomes Level 1 [2-3] Rationale: operational indication of program delivery

ITBS002 2. A measure of program functioning

Safety and efficacy

The proportion of newly diagnosed laboratory-confirmed or clinical-confirmed TB disease within a Contact Investigation Number of unique contacts from the list identified in the denominator that as of 3-months later are either a laboratory-confirmed or clinical-confirmed case of TB disease Total number of unique contacts associated with all cases in a 1-month period that received a sputum PCR or culture confirmed diagnosis of respiratory TB in that month

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3 Spectrum

Group

Matrix Cells ID RATIONAL INDICATOR NUMERATOR DENOMINATOR DATA SOURCE

TB Contact investigation and management Resource Management Level 3 [1, 2] Rationale: senior leaders are aware of sustainability of program

resources

ITBS003 3. A measure of program functioning

Overlaps with Quality & Outcomes (Detection)

But is focused on resourcing the population identification (i.e. LTBI reservoir is huge in northern regions) Focus on what needs to happen.

The proportion of newly identified latent TB infection within a Contact Investigation

Number of unique contacts from the list identified in the denominator that as of 3-months later were newly diagnosed with latent TB Total number of unique contacts associated with all cases in a 1-month period that received a sputum PCR or culture confirmed diagnosis of respiratory TB in that month TB Contact investigation and management Resource Management Levels 3 [1, 2] Rationale: senior leaders are aware of sustainability of program

resources

ITBS004 4. A measure of program functioning The proportion of contacts with no evidence of TB disease or latent TB infection within a Contact Investigation Number of unique contacts from the list identified in the denominator that as of 3-months later were found to have no evidence of TB disease or

Total number of unique contacts associated with all cases in a 1-month period that received a sputum PCR or culture confirmed diagnosis of respiratory TB in that month

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4 Management Outcomes

Level 3 [2, 1] “Closing the loop” Levels 1 and 2 are confident that Level 3 is aware of the problem and is discussing it at a senior level Rationale: cross- sector senior leaders aware of inadequate community resources

Front line staff [Level 1] (nurses/ physicians) are reporting these patients presenting to acute.

admitted persons diagnosed with TB disease, admitted to hospital despite being assessed as clinically well enough to receive their TB care as an outpatient (i.e., unable to provide adequate isolation in a community “home like” setting). persons diagnosed with TB disease, admitted to a Winnipeg Health Region hospital despite being assessed as clinically well enough to receive their TB care as an outpatient (i.e., unable to provide adequate isolation in a community “home like” setting). persons annually diagnosed with TB disease, who are admitted to a Winnipeg Health Region hospital. Registry Manitoba Health HIM (Health Information Management)

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5 Spectrum

Group

Matrix Cells ID RATIONAL INDICATOR NUMERATOR DENOMINATOR DATA SOURCE

TB Disease Management Resource Management Level 3 [1, 2] Rationale: cross- sector senior leaders aware of inadequate community resources and the pressure it puts on acute care

ITBS006 2. To estimate the number of bed days utilized from inappropriate admissions

Average number of days of

hospitalization of persons diagnosed with TB disease who are identified as clinically well enough to receive their TB care as an outpatient (i.e., unable to provide adequate isolation in a community “home like” setting).

Total annual number of days spent in a Winnipeg hospital for all admitted persons diagnosed with TB disease who are admitted to a Winnipeg Health Region hospital and are identified as clinically well enough to receive their TB care as an outpatient at the time of

admission.

Total annual number of admitted persons diagnosed with TB disease, admitted to a Winnipeg Health Region hospital despite being assessed as clinically well enough to receive their TB care as an outpatient.

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6 TB Disease Management Quality & Outcomes Level 1 [2, 3] Rationale: operational level measure of effectiveness of support of chronic disease management

ITBS007 3. A measure of treatment completion. defined as at least 80% of total doses completed within 9 months for persons prescribed a 6-month course of treatment, and within 12 months for persons prescribed a 9-month course of treatment

Proportion of persons diagnosed with TB disease and prescribed treatment by a Winnipeg Health Care Provider who start treatment for TB disease and who complete the prescribed course of TB treatment within 3 months of their targeted treatment completion date Annual number of persons diagnosed with TB disease who have been prescribed treatment by a Winnipeg Health Care Provider and who have started treatment, who complete a full course of treatment within 3 months of their targeted treatment completion date

Total annual number of persons

diagnosed with TB disease who have been prescribed treatment by a Winnipeg Health Care Provider and who have started treatment.

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7 Spectrum

Group

Matrix Cells ID RATIONAL INDICATOR NUMERATOR DENOMINATOR DATA SOURCE

TB Disease Identification Delivery & Utilization Level 1 [2, 3] Rationale: operational measure of timeliness in primary care

ITBS008 1. To determine if there is a delay in diagnosis of TB and opportunity for health care provider education Start coughing date to 1st visit date

Time from Patient Identified Date of Onset of Cough Until First Visit to

Healthcare Provider for Respiratory Reason in all Persons with Culture

Confirmed Respiratory TB

Total time in days for all patients with culture confirmed respiratory TB measured from the patient identified date of onset of cough until the patient’s first visit to a healthcare provider for a respiratory related ICD9 reason code.

Total number of patients with culture confirmed respiratory TB. iPHIS Manitoba Health HIM (Health Information Management) TB Disease Identification Delivery & Utilization Level 1 [2, 3] Rationale: operational measure of effectiveness of primary care

ITBS009 2. To determine if there is a gap in health care knowledge of TB 1st Visit date to TB test date

Time from First Visit to Healthcare Provider for

Respiratory Reason Until Collection Date of First Sputum for AFB in all Persons with Culture Confirmed Respiratory TB

Total time in days for all patients with culture confirmed respiratory TB measured from the first visit to a healthcare provider for a respiratory related ICD9 reason code until the date of first sputum for AFB.

Total number of patients with culture confirmed

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8 Identification Utilization Level 1 [2, 3] Rationale: operational measure of capacity requirements provider education

Healthcare Visits for Respiratory Reason Between the First Visit For Respiratory Reason and the Collection Date of First Sputum for AFB in all Persons with Culture Confirmed Respiratory TB

healthcare visits for a respiratory related ICD9 reason code for all patients with culture confirmed respiratory TB between the

patient’s first visit to a healthcare provider for a respiratory related ICD9 reason code and the date of first sputum for AFB.

patients with culture confirmed respiratory TB. LTBI Management Quality & Outcomes Level 1 [2, 3] Rationale: operational measure of capacity requirements

ITBS011 1. Determine what the baseline

percentage is. Benchmark is 80%. Further exploration on reasons why benchmark is not met

Proportion of persons diagnosed with LTBI, who ARE identified as contacts of Sputum Culture Confirmed Tuberculosis Cases, who start treatment for LTBI.

Number of persons diagnosed with LTBI who start treatment

Total number of persons annually diagnosed with LTBI, who ARE identified as contacts of Sputum Culture Confirmed Tuberculosis Cases Klinic database

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9 Spectrum

Group

Matrix Cells ID RATIONAL INDICATOR NUMERATOR DENOMINATOR DATA SOURCE

LTBI Management Quality & Outcomes Level 1 [2, 3] Rationale: operational measure of effectiveness of support of prevention and disease management

ITBS012 2. Determine baseline for program

and further explore reasons why benchmark is not met (bench mark 80% of total doses)

Proportion of persons who start treatment for LTBI, who ARE identified as contacts of Sputum Culture Confirmed Tuberculosis Cases, who complete a full course of treatment for LTBI (defined as at least 80% of total doses)

Number of persons with LTBI who have started treatment, who complete a full course of treatment (i.e., at least 80% of total prescribed doses) Total number of persons annually diagnosed with LTBI, who ARE identified as contacts of Sputum Culture Confirmed

Tuberculosis Cases, who have started treatment for LTBI (i.e., the numerator for Indicator #1)

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10 LTBI Management Resource Management Level 1 [2, 3) Rationale: operational measure of effectiveness of support of prevention and disease management

ITBS013 3. To determine the relative value of

follow up in lower risk groups to better inform resource allocation and recommendations on best practice

Are resources wasted on lower risk groups not committed to completing full course of treatment?

Proportion of persons who start treatment for LTBI, who ARE NOT

identified as contacts of Tuberculosis Cases, who complete a full course of treatment for LTBI (defined as at least 80% of total doses)

Number of persons with LTBI who have started treatment (who ARE NOT identified as contacts of Tuberculosis Cases), who complete a full course of treatment (i.e., at least 80% of total prescribed doses) Total number of persons annually diagnosed with LTBI, who ARE NOT identified as contacts of

Tuberculosis Cases, who have started treatment for LTBI

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