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REVENUE AND RECEIVABLES
AUDIT PROGRAM
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REVENUE & RECEIVABLES ABC Corporation___________________
Work papers prepared by:
Work papers reviewed by:
Audit Program approved by:
I. SCOPE/AUDIT OBJECTIVES:
A. The overall objective of the audit is to evaluate the revenue cycle to ensure that revenue, and receivable are adequately supported and authorized; transaction processing controls are adequate; segregation of duties throughout the revenue cycle is appropriate; and internal controls are satisfactory. We will also evaluate adherence to sound business practices and procedures, but primary emphasis is on reviewing internal controls for effectiveness and utilization, and examining standards and procedures for policy compliance.
Commissions are tested at both order acceptance and at revenue recognition if applicable specific objectives by area are:
1. Revenue Recognition: Contractual obligations are met prior to
recognition of revenue. Revenue recognition practices for advance billings, maintenance/software/service fees, and multi-month contracts are proper.
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Revenue analysis and recording of revenue by type, source, method of payment, and product line is correct.
2. Delivery/Shipments and Billings: Shipments to customers are properly
authorized and documented. Physical description and actual quantities of goods shipped are verified. Delivery receipts are signed by customer. There are closed loop control over billings.
3. Accounts Receivable: Controls allow only authorized entries to accounts
receivable records. Documents are numerically controlled. Credit memos, write-offs, and other adjustments require management approval. A/R records are properly aged and analysis allows management review and proper calculation of required reserves. Days Revenue Outstanding (DRO) is properly calculated.
4. Collections: Controls over collection activities are effective.
5. Commissions and Bonus Payments: Payments are made in
accordance to contractual obligations and are properly supported by appropriate records and that commission and bonus payments are accurately computed.
6. General Ledger: Revenue, collections, and adjustments are properly
accumulated, classified, and summarized in the accounts. General ledger entry controls ensure completeness and authorization. Accounts receivable subsidiary records are reconciled regularly to the general ledger.
7. Segregation of Duties: The order entry, credit, shipping, and billings
functions are segregated from accounts receivable, general ledger, and cash functions. Shipping is segregated from order entry and billing.
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Accounts receivable record keeping is segregated from general ledger functions. Cash functions are segregated from shipping, billing, accounts receivable and general ledger functions.
II. REFERENCE:
Policy Issue Date
Trade Receivables Trade Receivables - Allowance Trade Receivables - Credit & Collection Revenue Revenue Recognition Revenue - Right of Return/Price Concessions Maintenance Revenue Worldwide Transfer Prices Use of Uniform Chart of Account Internal Accounting Controls - Revenue & Receivables
________
________ ________ ________ ________ ________ ________ ________ ________ ________
III. UNIFORM CHART OF ACCOUNT COVERAGE:
UCA
A/R Trade - Accruals Installment Receivables A/R Maintenance A/R Annual Maint. H/W
________
________ ________ ________
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A/R Annual Maint. S/W Allowance for Doubtful Accounts A/R Allowance - Installments A/R Allowance - Maintenance Accrued Commissions Accrued Guarantee - System Maint. Accrued Guarantee Credit Sales and Use Tax Advance Maintenance Receipts Deferred Warranty Income Deferred maintenance - H/W Annual Deferred maintenance - S/W Annual Accrued Royalties ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________
IV. AUDIT PROCEDURES/ANALYTICAL REVIEW:
A. General Control Review/Segregation of
Duties
Performed By
Work paper Reference
1. Meet with management to obtain additional perspective and expectations. Perform appropriate analytical review of practices
and procedures. _________ _________
2. Review and document procedures via flowcharts and/or narratives. Consider
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controls to ensure:
• access to invoicing and credit memo processing functions and related data is restricted,
• goods/services are invoiced at authorized terms and prices,
• all invoice and credit memo data is completely and accurately entered for processing,
• invoices are completely and accurately prepared as to quantities, prices, terms, and extensions,
• invoices and credit memo data is matched with orders and shipment/performance data, and with receiving data for goods returned,
• that rejected transactions are isolated and corrected in a timely manner,
• invoice adjustments and credit memos data is recorded in customer accounts,
• invoice and credit memo data is completely and accurately accumulated in the underlying financial records,
• revenue and credit memo data is completely and accurately recorded in the proper period.
_________ _________ 3. Adjust the scope and/or the emphasis of
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agreement with local management’s
expectations. _________ _________
V. FUNCTIONAL TESTS/VERIFICATION OF CONTROLS:
B. Revenue Tests
Performed By
Work paper Reference
1. Judgmentally select a sample of invoices and credit memos from the invoicing reports and/or from order testing. All vocations should be considered. The sample should be skewed towards high dollar values. Record pertinent information, such as:
• Sales Order Number,
• Customer,
• Quantity,
• Lead equipment and/or service performed, and
• Value
_________ _________
2. Obtain and record pertinent data as needed for invoice tests and later commission tests, such as:
• Revenue “Book” Date
• Salesman number,
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• P.O. Number and Date or Contract Number,
• Equipment movement (Shipper) Number and quantity shipped and/or delivery receipt number.
• Invoice Number. _________ _________ 3. Review each with the order entry analysts
and verify:
• Customer order/contract is signed an approved,
• Prices are per approved price book or appropriate approval of the price was obtained,
• Proof of delivery (customer signature of third party delivery service),
• Certificate signed by a technician,
• Evidence of order checklist review,
• Software license agreement is signed,
• Software order was placed,
_________ _________
Performed
By
Work paper Reference
• Cancellations affected backlog, and
• Shipper and/or delivery receipt agrees to
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4. Trace all pertinent data form the invoice to:
• Sale Journal,
• Accounts Receivable trial balance,
• Invoice register. _________ _________ 5. Unbundled revenue transactions is the
preferred method of invoicing hardware and software. Identify bundled contracts and ensure the Country Manager’s approval has been secured prior to selling goods and services on a bundled basis.
_________ _________ 6. Revenue reversals should be processed
within 3 months of invoice data and them only to correct administrative errors. After 3 months, adjustments due to administrative errors should be recorded as Sales Return and Allowances. Check a sample of
reversals for correct procedures. _________ _________ 7. Losses on repossession should be written
off to Losses on Accounts Receivable.
Verify procedures. _________ _________ 8. If revenue is recognized upon delivery, it
must be agreed to in the contract or subsequent written agreement from the customer and must be pre-staged. Verify
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9. If shipments are direct to customer, revenue must be recognized in accordance
with company policy. Verify procedure. _________ _________ 10. Revenue for software services (billed
custom work, maintenance, education, and publications) must be with contractual conditions and after invoicing.
_________ _________
Performed
By
Work paper Reference
11. For multi-service contacts (repeat billings like billed custom work) revenue recognition for stage completion must be based on agreement and invoicing. If any, verify
procedure. _________ _________
12. Maintenance receivables are recognized in the month the contract commences. Verify
procedure. _________ _________
13. Maintenance revenue is recognized over the agreement period via charges to Current Liability-Maintenance Agreement-Unearned Revenue. Select sample and verify procedure.
_________ _________ 14. Software maintenance contacts should be
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treated the same as hardware maintenance
contracts. If any, verify procedure. _________ _________ 15. Review support and/or reconciliations of
revenue related Balance sheet accounts as appropriate.
_________ _________ 16. Review Revenue accounts for proper
classifications (i.e., new, used, rental, maintenance, etc. as well as export,
domestic, and intercompany). _________ _________
C. Accounts Receivables Test
Objective: Control allows only authorized entries to accounts receivable records. Documents are numerically controlled. Credit memos, write-offs and other adjustments require management approval. A/R records are properly aged and analysis allows management review and proper calculation of required
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Performed
By
Work paper Reference
1. Obtain the most recent Accounts Receivable Aged Trial Balance and scan for
unusual items. _________ _________
2. Review calculations of Days Revenue Outstanding (DRO) and ensure all balances
are included. _________ _________
3. Review A/R reconciliation. Trace G/L
amount to subsidiary ledger. _________ _________ 4. Obtain the cash receipts and letters of
credit control records/logs and review for
completeness and accuracy of data entry. _________ _________ 5. Review access control over input of cash
receipts and credit memo information. Observe procedures and note any weaknesses.
_________ _________ 6. For the test items from revenue sample,
verify the funds applications and deposits. _________ _________ 7. Obtain the Credit Department’s most
recent calculation of the allowance for doubtful accounts. Re-perform the
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calculations and verify they are in compliance with company policies or that an approved deviation exists.
_________ _________ 8. Trace the calculated amount to the G/L. _________ _________ 9. Note that the reserves were properly
disclosed in the Risk Review. (Note: Give
reference to Risk Review work papers). _________ _________
D. Commission and Bonus Payment Test
1. Verify contacts for salespersons specify commission calculation basis and quotas
and are approved. _________ _________
Performed
By
Work paper Reference
2. Confirm that cash receipts for all commissionable transactions and only commissionable transactions are included in the calculations.
_________ _________ 3. Confirm that revenues for all
commissionable transactions and only commissionable transactions are included
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4. Test a sample of ____ commission and bonus payments for mathematical accuracy