Getting started
2
www
.
gla
.
ac
.
uk
/
services
/
it
/
forstudents
3
University
central provision
University Library McMillan Reading Room Fraser Building
Social Sciences College
provision
Stair Building (School of Law) + Law Workshop
Main Building (Adam Smith Business School) + Wards Library
St Andrew’s Building (School of Education)
Adam Smith Building (School of Social & Political Sciences) –Lab Ain room 912A
–Lab Lin room 1113, Lab Min 1105 –Adam Smith Library
–Bloomberg Trading Room (authorised Business School students only)
Computer clusters
4 “Walk-in”open access: computers cannot be booked Labs are also used for teaching
Opening Hours teaching weeks
09:00 to 21:00 Monday to Thursday 09:00 to 16:45 Friday
rest of the year
09:00 to 16:45 Monday to Friday
(closed for 2 weeks at Christmas/New Year)
Adam Smith Building computer clusters
5
C S C E
C
ommon
S
tudent
C
omputing
E
nvironment
identical login across the campuscore software
individual e-mail account save/access files from server
PGR students in offices
Your desktop computer will normally be configured as
StandardStaffDesktop (SSD)
All clusters:
–Windows 7
–Internet Explorer, Google Chrome
–Microsoft Office 2010, LibreOffice
–Endnote
–SPSS, Minitab, Matlab, Mathematica, R
Adam Smith Building clusters:
–NVivo, Google SketchUp, Eviews, C++
–Some additional software restricted to particular labs e.g. Stata, CityCAD
CSCE software
Accessible using web browser:
MyGlasgow www.gla.ac.uk/students/myglasgow portal access to key apps e.g. webmail, library records, and to the following:
MyCampus your student records
Moodle virtual learning environment
... Mahara personal development portfolio Assistive technology
contact:Disability Service
www.gla.ac.uk/services/disability/support/accessibility
8
CSCE login
Getting started
Press
CTRL
+
ALT
+
DELETE
to log on
9
CSCE login
type in your User Name type in your Password
–it is case-sensitive
User Name Password
10
User Name
is constructed from two items:
your Registration Number= Student ID 1st letter of your Surname/Family NamePut them together:
RegistrationNumberSurnameLetter
e.g.
2316795
w
CSCE User Name = GUID
11 Initially, your Passwordis your date of birth
in the format:
YYMMDD (i.e. three 2-digit numbers run together) Say you were born 5December1994
Year = 94 Month = 12
Day = 05 add a leading zero
Password = 941205
GUID password
Password Self Service– to change your password
https://password.gla.ac.uk
If your username(GUID) is
2316795w
then your e-mail addressis
2316795w@student
.
glasgow.
ac.
ukMost staffhave e-mail addresses of the form: John
.
Bloggs@glasgow.
ac.
ukDetails of how to access your e-mail
www.gla.ac.uk
/
services
/
it
/
studentemail
https://mail.student.gla.ac.uk • using a laptop
• using a mobile phone
• using a client e.g. Outlook, MacMail • using a web browser
14
C: Hard drive of the PC
do notuse to store your files
M: Network file store “home drive” (200Mb)
permanent storage, accessible anywhere ( H:drive is simply an alias for M: drive )
K: Secondary network file store (300Mb)
supplementary network storage
P: Local cluster teaching datasets
read access only –P:\SocSci\LBSS or P:\SocSci\Edu
All computers haveUSB ports(for flash memory drives) most also haveDVD-RW drive
File store - Disk drives
Do notstore fileson the Windows desktop
J: Shared file store
PGR students only, content varies by individual
15 Chargeable
Purchase credits online
or from machines on level 2, University Library Click on “MyPrinting” shortcut icon on desktop
to check you credits and print history
Can “print” to PDF from computer (not chargeable) Can use MFD to copy (chargeable)
or scan to email
Printing
www.gla.ac.uk/services/it/studentclusters/printing except PGRs
16 Print your document(s) to the PULLPRINTqueue
Go to anyPull Printer Swipe your student card
or type in your GUID and password Press "Pull Print", then "Print All"
or select the desired document Can only use paper provided
If a document contains any colour and is collected from a colour printer, it will be charged at colour prices.
Pull Printers also allow copyingand send to email Remember to Log outwhen you have finished printing
Pull Print – Managed Printing
17
When you are finished with the computer,
do not just walk away
from “Start” button select
Log off
and
wait to make sure it happens
WARNING !!!
PGR students in offices
Shut downyour computer when you go out of your office for a while or leave for the day
College labs are ‘Quiet’ work
areas
•switch mobile phones off•take conversations outside •keep volume on headphones low:
must not be able to be heard by anyone else
No food or drink allowed
Do not unplug equipment (
even if it is not in use)
Computers can not be reserved
•maximum 15 minutes absence once you have logged on
Computer lab etiquette
IT Training
IT baseline IT courses On-line materials
Training courses
www.gla.ac.uk/services/it/training
Don’t forget the Help menu in many software packages
22 CSCE is responsibility of IT Services(not College IT Services) CSCE problems:
Student IT Help Desk Level 4, University Library
www.gla.ac.uk/services/it/helpdesk
Software/computer not working in a cluster? contact local IT staff (or leave a note) Don’t know how to use the software?
Look for help / tutorials within the software Go on a training course
CSCE problems
23
College IT technicians
– St Andrew’s Building – Adam Smith Building Office near Lab A (room 909) Technical assistance only
cannot reset passwords or sell print credits Lost property
Not staffed continuously
College IT Services
Help us to help you
-Tell us when something is not working. We can't fix what we don't know about.
24 Contact your School/Subjectunit for:
•Consumables e.g. paper •Additional/updated hardware
•Additional/updated specialist software
ContactSocial Sciences College IT Services www.gla.ac.uk/services/it/helpdesk
• Suspected software/hardware problem • Installation of core software on office computer
check Run Advertised Programs in Control Panel first
PGR students
26
Remote access
Mobile devices (Wi-Fi) Eduroam(world-wide roaming) Flexaccess(Glasgow intranet only) details at: www.gla.ac.uk/services/it/mobile
Use web browser to access:
MyGlasgow, MyCampus, Moodle, Email etc. Virtual Private Network (VPN)
Remote Desktop Connection (Terminal Services)
CSCE Remote ON campus OFF c a mpus SSD Remote if PGR
Start > All Programs > Accessories > Remote Desktop Connection computer = csceremote.gla.ac.uk
user = campus\2316795w
for more information:
www.gla.ac.uk/services/it/studentremotedesktop
CSCE Remote Desktop
Your usual GUID
Software purchases for home use
= EndNote, Minitab, NVivo, SPSS
IT Services Admin Front Desk James Watt Building (North)
see IT Services web site:
www.glasgow.ac.uk/services/it/software
Remember
CSCE Remote Desktop
includes EndNote,Minitaband SPSS as well as Microsoft Office (but not NVivo)
29
Software available for home use
Sophos anti-virus VPN client Microsoft Office 365
see IT Services web site:
www.glasgow.ac.uk/services/it/software
Software
Some free Windows software alternatives for home use:
Desktop publishing Scribus www.scribus.net
Image editing GIMP www.gimp.org
Project manager GanttProject ganttproject.biz
31 The University ICT systems and facilities are
provided for bona fide University work. Personal use … is permitted only so long as it is
demonstrably reasonable and judicious.
x You may not use someone else's UserID.
x You must not store or to make publicly accessible any data, text, image or programme which is unlawful. x Access to or publication of material of a pornographic,
criminal or offensive nature is not permitted.
Use of IT
32 x Installing, copying or interfering with software on
University computers is prohibited.
You must comply with relevant copyright legislation, and terms & conditions of use.
• applies to audio, video and image downloads; not just text or software.
• the computing network is for academic use. x The unauthorised use of any form of peer-to-peer
or internet telephony is prohibited.
Use of IT
PGR students should seek approval before installing additional commercial software on their office computer
33
The University may monitor communications but this is always in the context of what is permitted by relevant legislation and University policies.
If there are reasonable grounds for suspecting that an individual is engaging in activities which are in breach of the Regulations … the University … may include direct monitoring of the use made by the user.
If misuse is established, disciplinary action will be taken, referring the matter to the Police in the event of contravention of legislation.
Regulations and policies can be found at:
www.glasgow.ac.uk / services / it / regulationscommitteesandpolicies
Monitoring of use of IT
Safe use of IT
•
Security
•
Privacy
•
•
Software
–viruses, malware, spyware
–copyright
–unauthorised
•
Be suspicious
•
If in doubt,
don’t
click/open/reply/copyThere are only two kinds of users:
those who have lost data
and
those who are about to lose data
Take back-ups
often
Keep back-ups
safe
label CD/DVDs & USB flash memory
with your name &/or student registration number
