FutureAbility
Multicultural Communities Getting
NDIS-Ready
By
Georgia Zogalis
Manager, FutureAbility Project
Settlement Services International
4 Phases of Project
Phase 1
Two Scoping Studies • CALD Disability Data • CALD Sector Mapping
Phase 2
Review NDIS tools and
processes for CALD applicability
Phase 3
Support CALD organisations & groups to become NDIS ready
Phase 4
CALD community education, promotion and awareness raising program
PURPOSE: CALD Sector Mapping Study
Map out the CALD sector and determine their status in regards to NDIS readiness
Build the capacity of CALD organisations and community groups that :
• Are currently not providing disability services to enter into the disability services market
• Are currently providing disability services but are not funded, to operate under the NDIS
Increase the level of engagement of the CALD sector in the disability system
AIMS: CALD Sector Mapping Study
• To find out the nature and extent of involvement of multicultural and ethno-specific organisations and groups in the disability sector
• To discover the nature and sources of disability funding received by multicultural and ethno-specific sector
• To learn about extent of interest & capacity to be disability & NDIS ready
• To investigate the type of support CALD organisations & groups need to become NDIS ready
• To explore perceptions and observations regarding the availability of CALD-appropriate disability support services and gaps.
TOP 21 LGA’S WITH NUMBER OF LBOTE PEOPLE WITH DISABILITY
CLASSES OF DISABILITY
Source: 2011 Census, SDAC 2009, 2012
T HE TOP 20 LANGUAGES FOR PHYSICAL , PSYCHOLOGICAL / PSYCHIATRIC , SENSORY , INTELLECTUAL , DISABILITIES AND ACQUIRED B RAIN I NJURY
RESULTS: CALD Sector Mapping Study
Only a small number (4) of multicultural or ethno-specific organisations in NSW receive specific disability funding
Considerable variability of interest and capacity to work in disability
The multicultural sector has a suite of skills which could be an asset to the disability sector in NSW:
• work in aged care
• settlement services
• case management approaches
• culturally appropriate information and service delivery
Key gaps in knowledge and competence to address, though with few resources available to do so.
RESULTS: CALD Sector Mapping Study
• A desire for culturally appropriate and
meaningful information about the NDIS and its impact on the lives of people with disability
• Need for capital funding and support specifically for ethno-specific and multicultural organisations and groups who wish to enter the NDIS space
• Critical need for capacity building to develop a sustainable CALD appropriate service system
• Critical need for people with disability from CALD backgrounds to understand and use the NDIS
Type of Assistance Required
0% 10% 20% 30% 40% 50% 60%
Join other organisations to develop CALD-related support Assistance to understand marketing/promotion under NDIS Developing a business model for NDIS Cross-cultural/culturally competency service delivery
Strategic planning assistance (disability services) Better understanding of the NDIS Assistance to register as a DSP Assistance with staff disability services training Help to manage fees/payments/accounting systems (NDIS) Interest in being updated about the NDIS Assistance recruiting/retaining skilled staff Help with policies/procedures suitable for a DSP How to use existing NDIS industry tools and resources Help understand/implement person centred approaches Assistance with governance issues/incorporation
63% 43% 32% 32% 27% 24% 19% 19% 18% 17% 16% 13% 13% 11% 11% 10% 9% 8% 8% 7% 7% 6% 0% 20% 40% 60% 80% 100%
Participation in community, social and civil activities Assistance in coordinating or managing life stages, transitions and supports Development of daily living and life skills Assistance with daily personal activities Management of funding for supports in a participant’s plan
Early intervention supports for early childhood Assistance to integrate into school or other education programs Assistance with brokerage / co-ordinating participants Physical well-being activities Assistance with daily life tasks in a group or shared living arrangement Accommodation / tenancy assistance Interpreting and translation services Behaviour support Assistance to access and maintain employment Assistance with travel or transport arrangements Therapeutic supports (e.g. speech therapy, physiotherapy etc.) Assistive technology (e.g. equipment to aid mobility, communication,…
Assistance to work as a part of Australian Disability Enterprise (ADE) Specialised assessment of skills, abilities and needs Training for independence in travel and transport Community nursing care for high care needs Household tasks
Disability Service Areas Interested in Providing
Three Methods to Support CALD Organisations
1. Information Forums/Workshops
2. Individual support by Sector Support
Consultants (SSCs)
i. CALD Sector Forums/Workshops
Forum # 1: Readiness Toolkit by NDS – 10 Dec 2015
Forum # 2: Disability Induction, Person Centred Approaches and the NDIS – 2 March 2016
Forum # 3: Strategic Planning, Marketing, Business modelling - 24 March 2016
Forum # 4: Joining forces with other organisations - 28 April 2016
Forum # 5: Staff recruitment, training and development on disability - 27 May2016
